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Inside the Mind
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Inside the Mind

Author: Kearney

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Have you ever wondered just what exactly is going on in your customers’ minds? Well, it’s time to stop wondering! Tune in for interviews with real shoppers in a variety of retail and consumer sectors, all mixed with analysis and insights.

Inside the Mind is produced by Kearney, one of the original management consulting firms. Learn more at www.kearney.com.
29 Episodes
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In this episode of Inside the Mind, we talk to three small-town consumers about what makes small-town shopping so different, the challenge of balancing convenience and loyalty, and how online shopping is making a transformative impact on these communities.
In this episode of Inside the Mind, we explore how parents find time for self-care; find the perfect products for children; and find support from their peers, family members and others. We'll learn about the obstacles they encounter and the innovative approaches they adopt to cater to kids’ needs.
In this episode of Inside the Mind, we talk to three outdoor adventurers about their connection with nature, how they choose adventuring gear, and why they keep pushing their personal limits and those of their equipment.
Meet Superfans

Meet Superfans

2024-03-0646:47

In this episode of Inside the Mind, we talk to four superfans who are devoted followers of their favorite sports teams and musical artists. We'll see just how these superfans became such loyal enthusiasts and how this dedication affects their purchasing and budgeting habits.
Inside the Mind is back for season 4! Join Kearney’s Greg Portell and Katie Thomas as they discover the driving forces behind captivating consumer groups, unravel their identities, and gain valuable insights that'll shape the future of consumer companies. From the emotional aspects influencing their behaviors to the passion that fuels their choices, Inside the Mind uncovers the secrets behind their shopping decisions.
Season 3 Recap

Season 3 Recap

2023-05-1730:251

In this special episode, we’re looking back at the themes and consumer groups we explored in Season 3. From conversations with sports bettors and VR users to thrifters and fast fashion consumers, we’re talking about the forces that bring these consumer groups together.
In this episode of Inside the Mind, we talk to three fast fashion consumers in the U.S. and China about what fast fashion means to them and how it informs their fashion decisions. We also examine their views on making fast fashion more sustainable, how it fits into transitional periods such as maternity, and balancing quantity versus quantity.
In this episode of Inside the Mind, we talk to four cannabis enthusiasts in the U.S. about how cannabis factors into their daily wellness plans, how they're consuming cannabis today, and how innovation has changed the space. We'll also examine how decriminalization and legalization have affected consumer usage and whether cannabis enthusiasts are making full use of the space.
Meet Sports Bettors

Meet Sports Bettors

2023-04-0535:101

In this episode of Inside the Mind, we talk to three sports betting enthusiasts to learn about their experiences with betting and how the industry has evolved. We also discuss how sports betting apps bring in new users, how bettors in certain states work around legal issues, and what they want to see next from betting services and communities.
Meet Thrifters

Meet Thrifters

2023-03-2238:16

In this episode of Inside the Mind, we talk to four thrifting enthusiasts to find out what makes this kind of shopping so exciting for them. We’ll explore how thrifting has changed because of social media and influencer content. We’ll also hear about the thrill of the hunt and how each thrifted item contains a bit of personality and nostalgia.
Meet Coffee Lovers

Meet Coffee Lovers

2023-03-0839:36

In this episode of Inside the Mind, we talk to four coffee lovers from the U.S. and England about how coffee has become a significant part of their daily routine. We discover how they base their lives around the ritual of coffee and the methods they have for making coffee at home versus purchasing it from a shop. We also talk with the CEO of a ready-to-drink coffee company about industry trends.
In this episode of Inside the Mind, we talk to three VR enthusiasts in the gaming, fitness, and education spaces. We’ll learn how they feel about VR and their healthy skepticism on VR’s scalability. We’ll also discuss how we can continue to make VR more accessible to a wider audience.
Inside the Mind is back for season 3! Join Kearney’s Greg Portell and Katie Thomas as they explore what drives and inspires extraordinary and unique consumer groups. Tune in to hear from cannabis enthusiasts, thrifters, sports gamblers, and more. Discover what motivates these communities and unlocks their passions.
Season 2 Recap

Season 2 Recap

2022-04-1333:17

In this special episode, we are looking back at various consumer groups and major themes present in Season 2 of Inside the Mind. From conversations with high-end spirits and dog lovers to cosplayers, we talk about the major driving forces that bring these consumer groups together in this conversation.
Meet Cosplayers

Meet Cosplayers

2022-03-3135:581

Cosplaying is the act of people dressing in elaborate costumes based on characters from comic books, movies, video games, and anime. From its humble beginnings in the 1930s to a growing culture and community, it is set to continue its growth in the years to come. In this episode, we’re talking to three cosplayers to learn about their creative process regarding their costumes, how they immerse themselves in the character, accessibility, and their experiences with witnessing cosplay go mainstream. We’ll also look to consumers in Japan, where “cosplay” was coined in the 1980s to describe the phenomenon when it began to take off.
The use of reusable menstrual products such as menstrual cups and underwear has surged recently and has a real opportunity to disrupt the more traditional menstrual product space — more than many brands realize. In this episode, we’ll talk to three reusable menstrual product users and hear about their reasons for switching from traditional products, how their concerns about sustainability factored into their decision, and why functionality and comfort are significant when choosing the right products.
Meet Dog Lovers

Meet Dog Lovers

2022-03-0235:26

What it means to own a pet has drastically changed. Pet care has modernized, and there has been a significant cultural shift from being a dog owner to more like a dog parent. In this episode, we are talking directly to those dog lovers. We are looking at what consumers are doing to form a closer bond with their dogs, what our guests purchase for their dogs, and how they build their daily routines around the dogs they love.
The narrative surrounding men's skincare has significantly changed as more men have begun to embrace skincare routines as a form of self-care. In today's episode, we'll go inside the mind of three men's skincare users. We discuss their shopping habits and learn how they are overcoming the stigma surrounding men's skincare. We also identify the most significant opportunities in the space and see how brands can create a customized approach that respects the individuality of each person's skin.
Meet Sneakerheads

Meet Sneakerheads

2022-02-0235:05

In this episode, we examine a consumer group that we've really been looking forward to discussing on the show: sneakerheads. Sneakerheads are a passionate and loyal group of consumers who go above and beyond the casual shoe consumer. We take a close look at the experience of shopping for sneakers. We also discuss themes of authenticity, fighting bots for sneaker drops, avoiding fakes on the resale market and the overall thrill of the hunt for a new pair.
In this episode, we talk to high-end spirits consumers about how high-end spirits have become more attainable in today's world. In the past, people might have imagined that access to luxury spirits was unavailable to general consumption and reserved only for those with large amounts of expendable income. However, like changes in the luxury fashion industry that we explored in season one, the barrier to entry has become much lower, partly due to changes in the culture and the rise of social media.
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Comments (5)

خودِ خودمم

would you add text for each episod?

Oct 27th
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burnard baker

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Feb 24th
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burnard baker

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Feb 24th
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burnard baker

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Feb 24th
Reply

Casper Gallegod

Relaxing

Apr 6th
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