Insurance Tomorrow

Welcome back to Insurance Tomorrow! We're kicking off 2025 with a new series and a brand new host, British journalist Vanessa Baffoe. Join Vanessa as she meets with industry experts to explore global business trends and developments, and their impact on the insurance sector. This season, we'll delve into pressing topics such as underinsurance, cyber security, and the key risks affecting businesses of all sizes. Ready to dive in? Hit the follow button so you never miss an episode.See omnystudio.com/listener for privacy information.

In this episode of Insurance Tomorrow, Vanessa is joined by Delvin Tillett, Head of Cyber at Allianz Commercial, and Jake Moore, Global Cybersecurity Advisor at ESET to unravel the cyber risk landscape in the wake of the recent cyber-attacks on leading UK retailers.  We delve into:  The current cyber risk landscape and how this is impacting SMEs.  The role of insurance in tackling these risks.  How businesses can address vulnerabilities in their IT systems.  What brokers should consider when advising their clients.  Emerging cyber risks and how brokers can prepare their clients.  Enjoyed this episode? Don't forget to rate and review to help others discover the Insurance Tomorrow podcast. And, if you're not subscribed yet, tap the follow button so you don't miss out on the latest insights.  For more resources, articles, and webinars on business risks and other key topics, visit the Allianz Knowledge Centre.  See omnystudio.com/listener for privacy information.

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Hanna Kam, our chief risk officer, and Graeme Trudgill, chief executive of BIBA, to explore the 2025 BIBA conference theme 'A New Era'.   Looking ahead to the next 25 years, we discuss:  What 'A New Era' means for brokers, insurers and the industry  How AI could impact the future of insurance  How the role of the regulator might adapt to the changing needs of the industry  The risks that should be on every broker’s radar  The steps brokers and insurers can take to future-proof their businesses  Enjoyed this episode? Don't forget to rate and review to help others discover the Insurance Tomorrow podcast. And, if you're not subscribed yet, tap the follow button so you don't miss out on the latest insights.  For more resources, articles, and webinars on business risks and other key topics, visit the Allianz Knowledge Centre.See omnystudio.com/listener for privacy information.

In this episode of Insurance Tomorrow, Vanessa Baffoe welcomes Luke Baker, our own head of large corp and specialty, and Dr. Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, to explore the top business risks for 2025.  We cover:  The key findings of the 2025 Allianz Risk Barometer globally and in the UK. The most pressing risks for SMEs and mid-sized businesses, including cyber incidents, legislative changes and business interruption. How the top business risks are interlinked and what brokers need to know about their interdependencies. The evolving role of brokers and how they can help their clients to build resilience. How the top risks might evolve and how brokers can prepare for these changes. Enjoyed this episode? Don’t forget to rate and review to help others discover the Insurance Tomorrow podcast. And, if you’re not yet subscribed, tap the follow button so you don’t miss out on the latest insights.  For more resources, articles, and webinars on business risks and other key topics, visit the Allianz Knowledge Centre.   See omnystudio.com/listener for privacy information.

In this episode, Vanessa Baffoe is joined by Alastair Blundell, head of general insurance at BIBA, and Alex Ktenidis ACII, director of digital trading and legal protection at Allianz UK. to delve into the pressing issue of underinsurance among small to medium enterprises (SMEs). We cover: What underinsurance really means and the risks it poses to SMEs. The economic pressures facing SMEs, and how these impact underinsurance. How brokers and insurers can play a pivotal role in supporting clients. How emerging technologies can help combat underinsurance. Enjoyed this episode? Don’t forget to rate and review to help others find the Insurance Tomorrow podcast. And, if you’re not yet subscribed, tap the follow button so you don’t miss the latest episode. For more insights, articles and webinars on underinsurance and other key topics, head to the Allianz Knowledge Centre.See omnystudio.com/listener for privacy information.

We look back at some of the most significant issues and global trends that we’ve discussed over the past year. We explore how these topics might affect the insurance industry now and in the future. Our host – Steph McGovern – covered everything from autonomous vehicles, the motivation parallels between sport and business, to the risks of lithium-ion batteries for businesses.See omnystudio.com/listener for privacy information.

Lithium-on batteries have become increasingly common in business and our everyday lives. Although fires caused by these batteries are relatively rare, they can be catastrophic.   In this episode, we discover what lithium-ion batteries are, what the risks are, and what happens when lithium-ion batteries catch fire. Discussing how to handle these batteries and what the insurance implications are, our host - Steph McGovern - is joined by: Madeleine Cavanagh, Loss Control Engineering Technical Property Lead, Allianz UKMatt Humby, Senior Technical Consultant, Firechief GlobalSee omnystudio.com/listener for privacy information.

With the rapid development of eCommerce in the last five years, our latest episode looks at how businesses can keep up with new technology, supply chain disruption, and increasingly demanding customers and how insurers can help businesses stay secure as they evolve.We discuss the future of eCommerce and the next challenges this sector faces with our host - Steph McGovern - who is joined by:Sarah Murrow, CEO, Allianz Trade UK & IrelandHuw Evans, Head of Insurance at KPMGSee omnystudio.com/listener for privacy information.

In another special episode of Insurance Tomorrow, we look at how preparation and how marginal gains can lead to success, inside and outside of the sporting arena. As the proud partners of Team GB and ParalympicsGB, we thoroughly enjoyed talking to Jonny Riall, Head of Performance Services, ParalympicsGB and Helena Rowlands, Olympic and English rugby union player about the relationship between performance and results.See omnystudio.com/listener for privacy information.

With the Olympic and Paralympic Games just a few weeks away, in this special episode of Insurance Tomorrow, we look at the parallels between sport and business life, and how resilience, marginal gains and thorough preparation can benefit a range of situations, from the trackside to the workplace. As the proud partners of Team GB and ParalympicsGB, we were delighted to welcome ParalympicsGB para cyclist Jody Cundy CBE to chat to our host, Steph McGovern, about his achievements. Jody has represented Great Britain at seven Summer Paralympics winning eight Gold, one Silver and three Bronze medals across swimming and cycling events.See omnystudio.com/listener for privacy information.

What do brokers need to know? What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need? We discuss the future of insurance products and how they will evolve in the next ten years and beyond with our host - Steph McGovern - who is joined by:Nick Hobbs, Chief Distribution Office, Allianz CommercialHuw Evans, Head of Insurance, KPMGSee omnystudio.com/listener for privacy information.

The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade.From personalisation of products to the digital journey our host - Steph McGovern - is joined by: Nadia Cote, MD, Allianz CommercialDavid Perry, CEO of FSB Insurance Service See omnystudio.com/listener for privacy information.

Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow. They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry.. Our host - Steph McGovern - seeks to establish where are we and what are the issues with experts: Alexandra Wyard, Underwriting Director, Allianz Personal Tom Leggett, Vehicle Technology Manager at Thatcham ResearchSee omnystudio.com/listener for privacy information.

In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry. Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference.See omnystudio.com/listener for privacy information.

In this episode we look at how the insurance industry can drive the transition to Net Zero, and the importance of ESG for Business. Net Zero is now a well-known phrase, but we ask how we can translate into it with urgency. It’s something Governments can push but business and the insurance industry can help change mindsets and processes. While the transition to net zero can appear like a huge long term task for firms just starting on their net zero journey, our host - Steph McGovern asks what practical things can insurance companies do now to have a positive impact on climate change. She is joined by: Jon Dudenay, Allianz Head of Mid Market Portfolio StearingAnna Valero is a Senior Policy Fellow at the LSE’s Centre for Economic PerformanceJo Goddard, Director, Green & Good ConsultingSee omnystudio.com/listener for privacy information.

It seems we have a big problem with financial literacy in the UK. More young people struggle with simple calculations, and a recent survey for Allianz said even adding up basic change was an issue many struggle with. We explore what this means when it comes to buying insurance, why people are so bad at calculating risk, and whether it would help if financial education is changed in schools. To find out why there is a higher concentration of high financial literacy amongst the older generations, and more so for men, our host - Steph McGovern - is joined by:Patricia Pelayo Romero, an economist with Allianz John Jerrin, a Professor of Education and Social Statistics at UCLSee omnystudio.com/listener for privacy information.

Over the past few months we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details. Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities, our host - Steph McGovern - is joined by: Dave Carey, Managing Director, Mid-Market, AllianzBen Gower, an Elixirr PartnerSee omnystudio.com/listener for privacy information.

Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester.  Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud. Our host - Steph McGovern - is joined by: Colm Holmes, Allianz, Graeme Trudgill, BIBA, Mervyn Skeet, ABISee omnystudio.com/listener for privacy information.

Allianz Commercial detected £70 million worth of insurance fraud in 2022, an increase of over ten percent on the previous year. This is similar to other fraud upticks, when with each economic downturn, insurers usually see fraud escalate. In this episode we drill into the reasons why, and what can be done to combat the fraudsters. Our guests explain that even though we are in the midst of a cost-of-living crisis, we don't want our honest customers to bear any additional costs from fraudsters. To find out what brokers should be aware of in the insurance fraud space and what can they do to help prevent it, our host - Steph McGovern - is joined by: James Burge, Head of Counter Fraud, Allianz Ursula Jallow, Director of the IFBSee omnystudio.com/listener for privacy information.

Many small businesses have struggled to recruit people in the last year, partly because fewer people are in employment than before the pandemic. It looks like one of the biggest risks for small businesses is that they will find it difficult to grow if they can’t find enough staff. The government is encouraging older workers back to the office, after many took early retirement but are there are skilled workers, particularly those who want to work part time, who could also help? Making sense of this conundrum, our host - Steph McGovern - is joined by: Emma Saunders, a senior HR manager at Allianz Clare Kelliher, a professor of work and organisation at Cranfield School of Management Ann Francke, chief executive of the Chartered Management InstituteSee omnystudio.com/listener for privacy information.