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Jim's Podcast

Author: Jim's Group

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The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group.

Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades.

If you’re researching a Jim’s franchise, these conversations are essential listening.

You will also find them valuable if you're looking to start a business or franchise.
375 Episodes
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In this episode of the Jim’s Podcast, we hear from a Jim’s Cleaning franchisee who’s grown his business to 22 staff, expanded into additional services, and built a strong reputation for quality and customer service.He shares his journey from a corporate banking career to hands-on business ownership, the challenges of the early days, and the systems he uses to maintain standards as the business grows — from audits and staff training to hiring strategies that work.A practical, honest conversation about leadership, growth, and what it really takes to build a sustainable Jim’s business.
Michael expected a slow start when he joined Jim’s Mowing — especially heading into winter. Instead, his schedule filled faster than he imagined.In this episode of the More Than Just Mowing podcast, Michael shares his first two months as a Jim’s Mowing franchisee in Canberra. He talks about starting out, learning to quote, responding quickly to leads, and how following the Jim’s system helped him build a full diary early on.A practical, honest look at what new franchisees can expect when they back the process and focus on great customer service.
In this episode, Sharon sits down with three brand-new Jim’s Dog Wash franchisees to unpack the real story behind joining the division. No scripts, no polish. Just honest conversations about why they chose Jim’s, what training was actually like, and how it feels to step out of a job and into business ownership.You’ll hear about trailer training, grooming big dogs in tight spaces, learning the systems, dealing with early nerves, and the surprising moments that made everything click. They talk openly about money, support, meeting Jim himself, and the emotional side of working with dogs every day.If you’ve ever wondered whether a dog wash franchise is right for you, or what it’s really like behind the scenes at Jim’s . This is the episode to listen to.What we cover:• Why these franchisees chose Jim’s Dog Wash• The truth about training . and what surprised them• How the support system actually works• The shift from paycheques to running your own business• Trailer life, grooming challenges, and customer stories• Whether anyone can do this . even without grooming experience• Real talk about money, confidence, and backing yourselfA great episode if you’re exploring franchising, love dogs, or just want a clearer picture of what it looks like to start a grooming business with real support behind you.To learn more about Jim’s Dog Wash or book a day on the road, call 131 546.
Jim was interviewed by Jay Westbury, the CEO of the FCA, about what he would do to fix franchising in Australia.
#ASKJIM Facebook Live Q & A replay with Jim's Group CEO, Jim Penman and CMO, Joel Kleber.
Meet Zach from Jim's Laundry Services, who has a great story about his Jim's journey and how he runs his business.He shares how he has built his business, the reality of the Jim's system, and how you can do it as well.
#ASKJIM November 2025 with Jim Penman and Joel Kleber
Meet Shayne, who had a very successful building business for a very long-time before deciding he wanted a change and not the stress that comes with running a large business. Shayne bought a Jim's Building Inspections franchise and shares what that has been like for him and also how we can help customers a lot of money when it comes to buying their dream home.
Meet Brandon from Jim's Bathrooms and Resurfacing in Tasmania, He shares his journey and some important information for customers to consider when it comes to renovating in your home.
Meet Naldo from Jim's Mowing New Zealand who shares how he managed to build his Jim's Mowing business from scratch at the start of winter!
At 21, Skagen ditched a law-track career, joined Jim’s Window & Pressure Cleaning, and pulled $30K in his first month. At 23, he’s led an eight-person team to a $90K month, become Queensland franchisor, and built a referral machine with $50 neighbor offers and pay-for-performance hiring. We bust myths on Jim’s fees, talk systems that save your sanity, and show how to scale without losing your weekends.
The Jim’s family just got bigger! In this special episode of The Jim’s Group Podcast, we’re announcing the launch of Jim’s Legal — a brand-new division dedicated to providing trusted, affordable legal services for franchisees and small business owners across Australia.Hear from the team behind Jim’s Legal as they share how it came to life, what it means for the Jim’s community, and how it’s making professional legal advice more accessible than ever.Learn more at jimslegal.com.au
Mark Tracey is a WA Jim's Mowing franchisee who shares his reasons for joining Jim's Mowing and how it's been leaving FIFO to be his own boss.
Meet Cole who is just 22 years old and runs a Jim's Mowing franchise in New Zealand, he shares tips, tricks and the reality of running a small business.
Interview with Tony from Jim's Hazardous Material Removal shares everything about his business and how he helps people every week in their most trying times. This is a service that everyone needs at some stage, call Jim's on 131 546 to www.jims.net
Meet Mitch Blake, who came onto the podcast just under 2 years ago as a franchisee, and now he is a franchisor with Jim's Mowing! Mitch shares his story and information about becoming a franchisee in his region.
Meet Andrew, who left a long-time corporate career to start his own business with a Jim's Mowing franchise. Andrew shares everything you need to know about making the switch! To learn more, call us on 131 546 or www.jimsmowing.com.au
Jim Penman responds to his recent comments in the Daily Mail for some context.
Meet Alan from Jim's Blinds, Shutters and Awnings about all things to do with this division! Alan shares everything you need to know about the franchise and their services that they can offer. To learn more call 131 546 or www.jims.net
September 2025 #ASKJIM with Jim's Group CEO, Jim Penman and Joel Kleber.
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