Keeping IT Real | Technology | Business

Welcome to the original Keeping IT Real podcast. IT is not what it used to be. This podcast features honest and transparent conversations about what it takes to manage corporate technology and expenses today. Each episode, listen to true and personal stories from IT professionals who are working hard to make sure their business stays connected and competitive. Note: Previously known as Braindrop. Topics: IT Leadership IT Management IT Managed Services IT Operations IT Trends AI Telecom, Mobile, Cloud Managed Mobility Services Telecom Expense Management Digital Transformation Communications

S3E32 - Mari Shankar, CTO of Telarus

On this episode of Keeping IT Real, Jethro Castillo is joined by Mari Shankar, the CTO at Telarus. They discuss the challenges of data management, the importance of clean and reliable data for the success of technological innovations, and the role of AI in transforming tech projects.You can find Mari Shankar here: https://www.linkedin.com/in/marishankar/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

12-04
28:27

S3E31 - Nayan Patel, SVP of Transformation and Technology

On this episode of Keeping IT Real, Jethro Castillo is joined by Nayan Patel, the Senior Vice President of Transformation and Technology at FinThrive and former hospital CIO. Nayan shares his journey into IT, starting from a high school car audio project, to obtaining a Master's in Electrical Engineering, and eventually an MBA to pivot towards a business-oriented approach. They discuss the importance of continuous learning, adaptation to rapid technological changes, and effective communication in complex IT environments. Nayan emphasizes the value of reading, application rationalization, and leveraging AI for future advancements in IT management.You can find Nayan Patel here: https://www.linkedin.com/in/nayandpatel/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

08-05
30:18

S3E30 - Murali Rajagopalan, Senior IT Director

On this episode of Keeping IT Real, Jethro Castillo is joined by Murali Rajagopalan a Senior IT Director. Murali shares his lifelong journey in IT, starting from reading tech books inspired by his father, to pursuing a PhD driven by the resurgence of AI. He emphasizes the importance of continuous learning, curiosity, and collaboration in both business and personal growth. He also discusses the integration of business needs with technology, his teaching philosophy, and the significance of maintaining an open mindset. Murali's insights offer valuable lessons for IT professionals and leaders aiming to navigate and thrive in the fast-evolving tech landscape.You can find Murali Rajagopalan here: https://www.linkedin.com/in/murali-r-2963724/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

07-22
33:17

S3E29 - Duane Massie, Executive Vice President of Information Technology

On this episode of Keeping IT Real, Jethro Castillo is joined by Duane Massie, Executive Vice President of Information Technology, CIO, and CISO. With a career spanning from the early days of AOL to modern IT strategies, Duane shares his unique journey, emphasizing the importance of bridging tech and business. He discusses the challenges of acquisitions, change management, the evolution of tech infrastructure, and the critical role of data-driven decision-making in modernizing operations. Duane also offers insights on prioritizing IT initiatives, fostering innovation, and preparing for the future of technology.You can find Duane Massie here: https://www.linkedin.com/in/duane-massie-8407976/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

07-08
35:09

S3E28 - Taruna Rai, VP of IT at Articulate

On this episode of Keeping IT Real, Jethro Castillo is joined by Taruna Rai, a VP of IT. Taruna discusses her non-traditional path into IT, emphasizing her passion for connecting technology to business outcomes. She sheds light on the evolving role of IT from being an order taker to a strategic business partner, and the importance of maintaining a growth mindset in a fast-paced industry. Taruna also touches on the significance of building credibility within teams and leveraging IT's unique end-to-end perspective for organizational success.You can find Taruna Rai here: https://www.linkedin.com/in/tarunarai/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

06-24
36:37

S3E27 - Elliott Adler, Director of IT at MedRite Urgent Care

On this episode of Keeping IT Real, Jethro Castillo is joined by Elliott Adler, the Director of IT at MedRite Urgent Care. Elliott shares his journey into the IT world, from childhood fascination to leading digital transformations in healthcare. The discussion covers the evolution of technology, the challenges of maintaining cybersecurity, and the importance of communication and teamwork. Elliott reveals how his team balances innovation and security to enhance patient care and streamline operations.You can find Elliott Adler here: https://www.linkedin.com/in/elliottadler/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

06-10
33:09

S3E26 - Gavin Hupp, VP of Technology

On this episode of Keeping IT Real, Jethro Castillo is joined by Gavin Hupp, a VP of Technology. Gavin shares his unconventional journey from studying clinical exercise physiology to becoming a seasoned technology executive. He highlights his experience in various roles, from running an e-commerce business to leading digital transformations at companies like Denny's, PetSmart, and now United Parks and Resorts (SeaWorld). Gavin provides a deep dive into his successes, challenges, and the significant lessons learned while integrating technology with business strategy to enhance customer experience, with a focus on the critical role of data.You can find Gavin Hupp here: https://www.linkedin.com/in/gavinhupp/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

05-27
34:37

S3E25 - Obinna Amalu, Senior Director of IT Ops and Infrastructure at Slalom

On this episode of Keeping IT Real, Jethro Castillo is joined by Obinna Amalu, the Senior Director of IT Ops and Infrastructure at Slalom. Obinna, who has over 20 years of experience focusing on edge computing, AI, and team empowerment, shares his journey into IT, starting from helping his mother’s computer training business to significant roles in various sectors in the United States. He discusses the excitement and concerns of advancements in technology, the importance of upskilling, and the human-centric approach to managing IT in a fast-paced environment. Obinna emphasizes the value of continuous learning and collaboration to foster innovation, navigate challenges, and drive productivity in IT.You can find Obinna Amalu here: https://www.linkedin.com/in/karl-obinna-amalu/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

05-13
35:25

S3E24 - Nicholi Gray, IT Service Director at Nikola Motor Company

On this episode of Keeping IT Real, Jethro Castillo is joined by Nicholi Gray, the IT Service Director at Nikola Motor Company. Nicholi shares his unique journey into the world of IT, from helping his father's business to pivotal roles at Romeo Power and Nikola. He discusses the excitement and challenges of constant change in the tech industry, the importance of adaptability, and the human side of managing technology. Nicholi highlights key projects, the value of user experience, and the shift from traditional IT roles to more dynamic, communicative positions.You can find Nicholi Gray here: https://www.linkedin.com/in/nicholi-gray-329b83108/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

04-29
33:14

S3E23 - Adam Gruszcynski, IT Director at Potawatomi Casino Hotel

On this episode of Keeping IT Real, Jethro Castillo is joined by Adam Gruszcynski, the Director of IT at Potawatomi Casino Hotel. Returning for a second time, Adam provides an in-depth catch-up on the multitude of projects and innovations undertaken over the past year and a half, including a $190 million casino renovation, the introduction of new dining concepts like Rock & Brews with KISS members Gene Simmons and Paul Stanley, and the implementation of advanced technology solutions. Adam also shares insights into the evolving IT culture, emphasizing the importance of guest experience and team empowerment.You can find Adam Gruszcynski here: https://www.linkedin.com/in/adam-gruszcynski-7682961a/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

04-15
45:28

S3E22 - Greg Jacoby, CEO and Founder of Bright Development

On this episode of Keeping IT Real, Jethro Castillo is joined by Greg Jacoby, the CEO and Founder at Bright Development, a boutique development agency dedicated to helping businesses create impactful digital experiences. Greg shares his extensive experience in web development and digital strategy, and discusses his journey from frustration with vendor relationships to creating a more honest and supportive agency environment. The conversation explores the impact of technology on business relationships, the importance of community and human connection, and practical strategies for maintaining a balanced and effective team. Greg also touches on the challenges of prioritizing initiatives and the importance of being present in both business and personal growth.You can find Greg Jacoby here: https://www.linkedin.com/in/greg-jacoby/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

04-01
40:15

S3E21 - Nitzan Eini, Director of Enterprise Application Services and Operations

On this episode of Keeping IT Real, Jethro Castillo is joined by Nitzan Eini, a Director of Enterprise Application Services and Operations. Nitzan talks about his extensive journey in the IT world, offering insights into his early days as a junior IT engineer to his current role leading global teams. They discuss the critical importance of balancing day-to-day maintenance with room for innovation, the challenges of scalability and growth, and the art of prioritizing IT initiatives. Nitzan also delves into his personal interests outside of IT, highlighting how a diverse set of hobbies enriches his professional life. Tune in for a rich, engaging discussion on managing corporate technology in today's fast-evolving landscape.You can find Nitzan Eini here: https://www.linkedin.com/in/nitzan-eini/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

03-18
36:38

S3E20 - James Ordinans, Executive Director of IT

On this episode of Keeping IT Real, Jethro Castillo is joined by James Ordinans, an Executive Director of IT. James shares his unconventional journey from financial services to IT leadership, revealing how his background in finance provided a unique edge in optimizing technology systems. The conversation explores the challenges and rewards of managing IT in diverse industries, the evolution of IT from 'order taker' to 'business partner,' and the art and science behind successful change management. James also discusses the importance of relationships, credibility, and aligning IT initiatives with business strategies. Tune in for an insightful and engaging discussion on what it takes to thrive in the world of corporate technology today.You can find James Ordinans here: https://www.linkedin.com/in/james-ordinans/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

03-04
32:32

S3E19 - Scott Lee, Associate Vice President and Head of IT Infrastructure & Operations

On this episode of Keeping IT Real, Jethro Castillo is joined by Scott Lee, the Associate Vice President and Head of IT Infrastructure & Operations at Arch Mortgage Insurance Company (Arch MI). Scott shares his journey into IT, starting from a love of video games to his extensive experience in infrastructure and operations. The conversation covers technological advancements, the importance of infrastructure in IT, and strategies for prioritizing IT initiatives. Scott also discusses his proudest achievements, current goals, and the challenges he faces, particularly focusing on the cost transparency of IT and its impact on business efficiency. Don't miss this insightful discussion on managing corporate technology and driving operational excellence.You can find Scott Lee here: https://www.linkedin.com/in/bscottlee/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

02-18
34:24

S3E18 - Kelenda Allen-James, Assistant Vice President Of Information Technology

On this episode of Keeping IT Real, Jethro Castillo is joined by Kelenda Allen-James, an Assistant Vice President Of Information Technology. Kelenda shares her journey in IT, her commitment to helping underserved communities through affordable technology solutions, and her dedication to promoting diversity in tech. They discuss her initiatives like Study Hall with Kelenda, her concerns about AI bias, and her holistic approach to integrating technology with community needs. The conversation highlights the importance of professional development, soft skills, and inclusive representation in the tech industry. You can find Kelenda Allen-James here: https://www.linkedin.com/in/kelendathetech/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

02-04
31:51

S3E17 - Renato Inacio, Director of IT Operations at Child Mind Institute

In this episode of Keeping IT Real, host Jethro Castillo chats with Renato Inacio, Director of IT Operations at Child Mind Institute. Renato shares his unique journey from aspiring lawyer to becoming a passionate IT leader. They explore the rapid pace of technological change, the importance of continuous learning, and the challenges of managing IT within budget constraints. Renato also highlights the significance of internal training and giving opportunities to team members. Tune in for insightful discussions on IT leadership, career growth, and making a meaningful impact in the tech world. You can find Renato Inacio here: https://www.linkedin.com/in/renatoinacio/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

01-21
35:44

S3E16- Curt Moreno, Director of IT Services

On this episode of Keeping IT Real, Jethro Castillo speaks with Kurt Moreno, Director of IT Services with over 20 years of experience. Kurt shares his career journey from CAD drafting in high school to leading IT teams, and provides insights into the strategic initiatives he's managed throughout his career. They discuss the challenges and shifts that come with corporate acquisitions, the importance of communication and soft skills in IT, and the evolving relationship between IT professionals and their vendors. Kurt also offers a unique perspective on staying adaptable and continuously learning in the ever-changing world of technology. You can find Curt Moreno here: https://www.linkedin.com/in/curtmoreno/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

01-07
35:59

S3E15 - Jason Faller, Director of IT at Playa Bowls

On this episode of Keeping IT Real, Jethro Castillo sits down with Jason Fowler, the Director of IT at Playa Bowls, an acai shop with over a hundred locations worldwide. Jason shares his unique journey from working in the entertainment and restaurant industries to leading IT at Pliables. He discusses the importance of blending technology with customer experience, how he approaches IT challenges, the value of partnerships with vendors, and the lessons he's learned in his career. Jason also gives insights into his day-to-day responsibilities and the strategies he employs to make IT an integral part of the business's success. You can find Jason Faller here: https://www.linkedin.com/in/jason-faller-3193339/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

12-23
35:18

S3E14 - Aaron Hill, Executive Director of IT Support at Fontainebleau Las Vegas

On this episode of Keeping IT Real, Jethro Castillo is joined by Dr. Aaron Hill, the Executive Director of IT Support at Fontainebleau Las Vegas. Dr. Hill shares his unconventional career path, including 23 years in the US Marine Corps and various roles in retail distribution, e-commerce, environmental startups, and government consulting. Listen to his insights on adapting to different industries, demonstrating capabilities ahead of needs, and navigating the complexities of IT project management in a luxury resort setting. Dr. Hill emphasizes the importance of people, processes, and technology in achieving organizational success. You can find Dr. Aaron Hill here: https://www.linkedin.com/in/ahillorgdev/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

12-10
36:45

S3E13 - Puneet Bhargava, Sr. Director, IT

On this episode of Keeping IT Real, Jethro Castillo is joined by Puneet Bhargava, a Sr. Director of IT with over 15 years of experience. Puneet shares his journey from his early fascination with programming to leading large-scale IT transformations. He provides insight into driving impactful results, overcoming challenges in technology adoption, and the importance of strategic planning in managing corporate technology and expenses. Puneet also delves into balancing hands-on tech work with managerial responsibilities and the future of digital transformation. You can find Puneet Bhargava here: https://www.linkedin.com/in/pkbhargava/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

11-26
34:00

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