Keeping IT Real | Technology | Business

Keeping IT Real | Technology | Business

Welcome to the original Keeping IT Real podcast. IT is not what it used to be. This podcast features honest and transparent conversations about what it takes to manage corporate technology and expenses today. Each episode, listen to true and personal stories from IT professionals who are working hard to make sure their business stays connected and competitive. Note: Previously known as Braindrop. Topics: IT Leadership IT Management IT Managed Services IT Operations IT Trends AI Telecom, Mobile, Cloud Managed Mobility Services Telecom Expense Management Digital Transformation Communications

S3E21 - Nitzan Eini, Director of Enterprise Application Services and Operations

On this episode of Keeping IT Real, Jethro Castillo is joined by Nitzan Eini, a Director of Enterprise Application Services and Operations. Nitzan talks about his extensive journey in the IT world, offering insights into his early days as a junior IT engineer to his current role leading global teams. They discuss the critical importance of balancing day-to-day maintenance with room for innovation, the challenges of scalability and growth, and the art of prioritizing IT initiatives. Nitzan also delves into his personal interests outside of IT, highlighting how a diverse set of hobbies enriches his professional life. Tune in for a rich, engaging discussion on managing corporate technology in today's fast-evolving landscape.You can find Nitzan Eini here: https://www.linkedin.com/in/nitzan-eini/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

03-18
36:38

S3E20 - James Ordinans, Executive Director of IT

On this episode of Keeping IT Real, Jethro Castillo is joined by James Ordinans, an Executive Director of IT. James shares his unconventional journey from financial services to IT leadership, revealing how his background in finance provided a unique edge in optimizing technology systems. The conversation explores the challenges and rewards of managing IT in diverse industries, the evolution of IT from 'order taker' to 'business partner,' and the art and science behind successful change management. James also discusses the importance of relationships, credibility, and aligning IT initiatives with business strategies. Tune in for an insightful and engaging discussion on what it takes to thrive in the world of corporate technology today.You can find James Ordinans here: https://www.linkedin.com/in/james-ordinans/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

03-04
32:32

S3E19 - Scott Lee, Associate Vice President and Head of IT Infrastructure & Operations

On this episode of Keeping IT Real, Jethro Castillo is joined by Scott Lee, the Associate Vice President and Head of IT Infrastructure & Operations at Arch Mortgage Insurance Company (Arch MI). Scott shares his journey into IT, starting from a love of video games to his extensive experience in infrastructure and operations. The conversation covers technological advancements, the importance of infrastructure in IT, and strategies for prioritizing IT initiatives. Scott also discusses his proudest achievements, current goals, and the challenges he faces, particularly focusing on the cost transparency of IT and its impact on business efficiency. Don't miss this insightful discussion on managing corporate technology and driving operational excellence.You can find Scott Lee here: https://www.linkedin.com/in/bscottlee/To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com.LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

02-18
34:24

S3E18 - Kelenda Allen-James, Assistant Vice President Of Information Technology

On this episode of Keeping IT Real, Jethro Castillo is joined by Kelenda Allen-James, an Assistant Vice President Of Information Technology. Kelenda shares her journey in IT, her commitment to helping underserved communities through affordable technology solutions, and her dedication to promoting diversity in tech. They discuss her initiatives like Study Hall with Kelenda, her concerns about AI bias, and her holistic approach to integrating technology with community needs. The conversation highlights the importance of professional development, soft skills, and inclusive representation in the tech industry. You can find Kelenda Allen-James here: https://www.linkedin.com/in/kelendathetech/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

02-04
31:51

S3E17 - Renato Inacio, Director of IT Operations at Child Mind Institute

In this episode of Keeping IT Real, host Jethro Castillo chats with Renato Inacio, Director of IT Operations at Child Mind Institute. Renato shares his unique journey from aspiring lawyer to becoming a passionate IT leader. They explore the rapid pace of technological change, the importance of continuous learning, and the challenges of managing IT within budget constraints. Renato also highlights the significance of internal training and giving opportunities to team members. Tune in for insightful discussions on IT leadership, career growth, and making a meaningful impact in the tech world. You can find Renato Inacio here: https://www.linkedin.com/in/renatoinacio/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

01-21
35:44

S3E16- Curt Moreno, Director of IT Services

On this episode of Keeping IT Real, Jethro Castillo speaks with Kurt Moreno, Director of IT Services with over 20 years of experience. Kurt shares his career journey from CAD drafting in high school to leading IT teams, and provides insights into the strategic initiatives he's managed throughout his career. They discuss the challenges and shifts that come with corporate acquisitions, the importance of communication and soft skills in IT, and the evolving relationship between IT professionals and their vendors. Kurt also offers a unique perspective on staying adaptable and continuously learning in the ever-changing world of technology. You can find Curt Moreno here: https://www.linkedin.com/in/curtmoreno/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

01-07
35:59

S3E15 - Jason Faller, Director of IT at Playa Bowls

On this episode of Keeping IT Real, Jethro Castillo sits down with Jason Fowler, the Director of IT at Playa Bowls, an acai shop with over a hundred locations worldwide. Jason shares his unique journey from working in the entertainment and restaurant industries to leading IT at Pliables. He discusses the importance of blending technology with customer experience, how he approaches IT challenges, the value of partnerships with vendors, and the lessons he's learned in his career. Jason also gives insights into his day-to-day responsibilities and the strategies he employs to make IT an integral part of the business's success. You can find Jason Faller here: https://www.linkedin.com/in/jason-faller-3193339/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

12-23
35:18

S3E14 - Aaron Hill, Executive Director of IT Support at Fontainebleau Las Vegas

On this episode of Keeping IT Real, Jethro Castillo is joined by Dr. Aaron Hill, the Executive Director of IT Support at Fontainebleau Las Vegas. Dr. Hill shares his unconventional career path, including 23 years in the US Marine Corps and various roles in retail distribution, e-commerce, environmental startups, and government consulting. Listen to his insights on adapting to different industries, demonstrating capabilities ahead of needs, and navigating the complexities of IT project management in a luxury resort setting. Dr. Hill emphasizes the importance of people, processes, and technology in achieving organizational success. You can find Dr. Aaron Hill here: https://www.linkedin.com/in/ahillorgdev/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

12-10
36:45

S3E13 - Puneet Bhargava, Sr. Director, IT

On this episode of Keeping IT Real, Jethro Castillo is joined by Puneet Bhargava, a Sr. Director of IT with over 15 years of experience. Puneet shares his journey from his early fascination with programming to leading large-scale IT transformations. He provides insight into driving impactful results, overcoming challenges in technology adoption, and the importance of strategic planning in managing corporate technology and expenses. Puneet also delves into balancing hands-on tech work with managerial responsibilities and the future of digital transformation. You can find Puneet Bhargava here: https://www.linkedin.com/in/pkbhargava/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

11-26
34:00

S3E12 - Aaron Rzepka, Senior Director of IT Service Delivery for the NFL

On this episode of Keeping IT Real, Jethro Castillo sits down with Aaron Rezepka, the Senior Director of IT Service Delivery for the NFL. With over 25 years of IT experience, Aaron shares his journey from growing up around technology to managing IT for one of the world's most beloved sports leagues. Aaron discusses the challenges and innovations in NFL IT, including the use of AI, security measures, and the automation of onboarding processes. Learn how Aaron and his team strategically plan and prioritize IT projects to support the NFL's mission and stay ahead in the rapidly evolving tech landscape. You can find Aaron Rzepka here: https://www.linkedin.com/in/aaron-rzepka-9b05342/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

11-12
34:54

S3E11 - Geetha Kommepalli, VP of Digital & IT

On this episode of Keeping IT Real, Jethro Castillo is joined by Geetha Kommepalli, a seasoned VP of Digital and IT with over 20 years of experience. Geetha shares her journey from computer applications to leading multi-billion-dollar mergers and acquisitions. Geetha also highlights strategies on how to successfully deal with mergers and acquisitions on the IT side. Discover the evolving role of IT in balancing innovation with security, and gain strategic insights into effective change management, stakeholder collaboration, and timely technological investments. You can find Geetha Kommepalli here: https://www.linkedin.com/in/geethakommepalli/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

10-29
41:48

S3E10 - Mitch Cullins, Director of IT

On this episode of Keeping IT Real, Jethro Castillo is joined by Mitch Cullins, a Director of IT. Mitch discusses the impact of AI in daily IT operations, security concerns, and the importance of aligning IT efforts with strategic business goals. He highlights significant career projects, such as the creation of a Fortune 500 company from scratch, emphasizing the challenges and triumphs experienced in his role. Mitch also touches on his accidental venture into business with a patented invention, and now running his own company. You can find Mitch Cullins here: https://www.linkedin.com/in/mitchcullins/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

10-15
35:29

S3E9 - Joseph Silva, IT Director of Data & GRC

On this episode of Keeping IT Real, Jethro Castillo is joined by Joseph Silva, the IT Director of Data & Governance, Risk, and Compliance at Kelly-Moore Paints. Joe shares his 20-year journey in the IT and cybersecurity space, and talks about what it's like managing IT during a company shutdown, highlighting the significance of identity automation, data security, and maintaining compliance. You can find Joseph Silva here: https://www.linkedin.com/in/josephjsilva/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

10-02
42:34

S3E8 - AI, Data, and the Cloud: Hyoun Park on Modernizing Technology Expense Management

On this episode of Keeping IT Real, Jethro Castillo is joined by Hyoun Park, the CEO and Principal Analyst at Amalgam Insights. They discuss the evolution and importance of Technology Expense Management (TEM) and how it helps organizations make financially responsible IT decisions. With over 20 years of industry experience, Hyoun highlights the transitions from telecom expense management to broader responsibility areas, touching on key topics such as cloud computing costs, the impact of AI, and the strategic importance of continuous cost optimization. This conversation provides valuable insights into how TEM facilitates better decision-making, smarter budget allocations, and more effective technology management. You can find Hyoun Park here: https://www.linkedin.com/in/hyounpark/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

09-17
43:58

S3E7 - Robert Sheesley, CIO of Wrench Group

On this episode of Keeping IT Real, Jethro Castillo is joined by Robert Sheesley, the CIO at Wrench Group, for the second time They have an insightful discussion on managing corporate technology and expenses. Robert shares updates on his team's growth, recruitment successes, and the integration of new technologies like AI for help desk and consumer platforms. The conversation delves into strategic planning, data privacy, compliance, and the pivotal role IT plays in supporting other business functions, especially marketing. Robert emphasizes the importance of business capability models, resource allocation, and the evolving dynamics of IT and business alignment. He also reflects on the lessons learned and the continuous journey of improvement in his role. You can find Robert Sheesley here: https://www.linkedin.com/in/robertsheesley/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

09-04
45:14

S3E6 - Anthony Mitchell, Director of IT Operations at American Petroleum Institute

On this episode of Keeping IT Real, Jethro Castillo is joined by Anthony Mitchell, the Director of IT Operations at American Petroleum Institute. Anthony first dives into his journey from being immersed in the music and media industry to leading IT operations across various sectors including manufacturing, education, and entertainment. Anthony also shares insights on the importance of mentorship, the challenges and rewards of working in IT, the intricacies of staying ahead in a rapidly changing technological landscape, and the ethical considerations surrounding AI. Anthony also emphasizes the significance of customer service, leadership philosophies, and the need for continuous learning and collaboration in the IT sector. You can find Anthony Mitchell here: https://www.linkedin.com/in/anthony-mitchell-jr-86b184166/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

08-20
44:09

S3E5 - Jon Santee, VP of IT

On this episode of Keeping IT Real, Jethro Castillo is joined by Jon Santee, a VP of IT. Jon shares his journey from a tech tinkerer to an IT leader, emphasizing the importance of a human-centered approach in IT. They discuss the challenges and strategies in managing change, balancing innovation with security, and building trust within teams. Jon also touches on his unique approach to IT initiatives and vendor interactions. The episode underscores the value of communication, continuous learning, and collaboration in the rapidly evolving tech landscape. You can find Jon Santee here: https://www.linkedin.com/in/jon-santee/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

08-06
47:33

S3E4 - Dr. Charles Harris Jr., VP of IT for the Tampa Bay Buccaneers

On this episode of Keeping IT Real, Jethro Castillo is joined by Charles Harris Jr., the VP of IT at Tampa Bay Buccaneers, the NFL football team. Dr. Charles talks about his career journey from his early fascination with technology and video games like Oregon Trail, to his role in managing IT teams across various industries, including transportation, education, and sports. The discussion covers Dr. Charles' strategies for problem-solving, leadership, and innovation in IT, including a deep dive into a legacy project at UPS and ongoing initiatives at the Buccaneers like cloud migration and facial recognition. He places a huge emphasis on the importance of communication, creativity, and understanding organizational risk in IT. Dr. Charles concludes with advice for young IT professionals on the value of networking and communication skills. You can find Charles Harris Jr. here: https://www.linkedin.com/in/drcharlesjr/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

07-23
53:28

S3E3 - Andrew Nuxoll, Managing Director of IT Operations and Cybersecurity at UNICEF USA

On this episode Keeping IT Real, Jethro Castillo is joined by Andrew Nuxoll, Managing Director of IT Operations and Cybersecurity at UNICEF USA. Andrew shares his journey from learning computers in elementary school to becoming a seasoned IT professional. The discussion delves into the intricacies of managing IT and cybersecurity in a nonprofit context, the importance of continuous learning and adaptation in tech, and the challenges and benefits of implementing a formalized project management office. Andrew also highlights the impact of AI on IT and cybersecurity and offers insights on effective change management practices and user communication. You can find Andrew Nuxoll here: https://www.linkedin.com/in/nuxoll/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

07-09
46:10

S3E2 - Matt Kulangara, CIO at Woodruff Sawyer

On this episode of Keeping IT Real, Jethro Castillo is joined by Matt Kulangara, the CIO at Woodruff Sawyer, and they talk about the challenges and rewards of leading IT in a digital age and the future of tech in the insurance industry. With over 25 years of experience, Matt shares insights into building enterprise IT from scratch, the importance of business alignment, and the potential impact of generative AI on the industry. They explore Matt's background, his management philosophy, and the pivotal role of continuous learning in his career. You can find Matt Kulangara here: https://www.linkedin.com/in/mattkulangara/ To learn more about vCom and our IT spend and lifecycle management solutions visit https://vcomsolutions.com. LinkedIn: https://linkedin.com/company/vcom-solutionsTwitter: https://twitter.com/vComSolutionsInstagram: https://instagram.com/vcomsolutionsFacebook: https://facebook.com/vcomsolutionsPodcast: https://podcasters.spotify.com/pod/show/vcomsolutions

06-25
48:02

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