Night Shift is hard, however how we manage ourselves during these shifts can drastically improve our quality of life!
CPR training is so important for all clinics, and more important for the mental health of all veterinary staff!
Some general tips can be applied to various types of difficult clients!
Difficult clients are a huge strain on the mental health of veterinary staff, and sometimes we just need to protect ourselves.
Managing upset clients, those that are sacred, stressed or feel guilty, is a hard part of our job. Having strategies to manage these clients helps smooth out these interactions, and improves patient care!
Some clients are down-right dangerous, and strategies to manage them are vital.
Bullies come in all shapes and forms, so recognize and deal with these clients effectively!
Manupulative people use various tactics to try to get their way, often at the expense of veterinary staff
Clients that 'know better' are both annoying, insulting and time wasters!
Skipping lunch has become the 'norm' in the vet industry. We need to change this!
CPR training is so important for all clinics, and more important for the mental health of all veterinary staff!
Clinics that treat pet owners as customers and not clients are those that aren't respecting their staff, and aren't respecting the professional integrity of the veterinary degree.
New grads can be a gold mine, if you just foster their growth! Learn how through this podcast!
Every vet, every clinic, will get complaints. How you handle them changes everything for the client, and your staff!
Dr. Salvador discusses the pressures of being a new graduate vet.
Millenials are the majority of the workforce. Here we discuss how millennials can be amazing and how to hire them, and how to keep them employed!
A discussion on why people don't take advantage of opportunities or pursue change that could improve their lives, and ways to change this about yourself!
Superhero Syndrome runs rampant in veterinary medicine. Identifying and combatting this syndrome can drastically improve your professional and personal life!
So many vets go from job to job, and look at job ads at nauseam, and they are all the same, and lead to bad job after bad job. These approaches hope to avoid the string of bad clinics.
When to quit and when to stay in a job can be a hard decision. This podcasts tackles the question 'Should I Quit?'