Insurance agencies are sitting on a productivity problem most haven't fully named — account managers spending four to five hours on renewal proposals, document reviews, and contract cross-checks that AI can now handle in a fraction of the time. The agencies moving on this are already inside the tools and reclaiming hours every week. In this episode, host Chip Arenchild sits down with Matt Sasso, Executive Director of RiskProNet, and Troy Moody, COO of Moody Insurance in Denver. Troy's agency ...
Independent agencies are being asked to move faster, manage more data, and deliver more value without increasing headcount. Outmarket AI was built to solve exactly that challenge. In this episode, RiskProNet Executive Director Matt Sasso sits down with Vishal Sankhla (CEO & Co-Founder) and Andrew Khalatov (Head of Sales) to explore how Outmarket AI is reshaping daily workflows for brokers and account managers. From policy reviews and quote comparisons to branded proposals, contract analys...
In this episode of Know Your Risk and Insurance Coverage, host Kyle Watts talks with Matt Sasso, Executive Director of RiskProNet, to reflect on a transformative year for the network—and lay out what’s ahead in 2026. From a complete brand refresh and a new website to adding four new member agencies, launching new practice groups, and expanding corporate partnerships, RiskProNet has solidified itself as a nimble, collaborative force in the independent insurance landscape. If you're part of the...
In this episode of Know Your Risk and Insurance Coverage, we’re joined by Kim Slager, President of Commercial Lines at BHS Insurance, to dive into one of the most unique and misunderstood sectors in insurance: botanical gardens. With over 30 years of specialization, Kim walks us through the unexpected risks, coverage gaps, and creative underwriting strategies that make gardens far more complex than your average cultural institution. From glass greenhouses and hurricane zones, to slip-and-fall...
In this special two-part episode of Know Your Risk and Insurance Coverage, host Chip Arenchild talks with leaders and interns from Moody Insurance and M3 Insurance to explore how real internship programs are shaping the future of the independent agency model. Guests include Ashley Canny and Hunter Rivers from Moody, and Jake Cline and Cyrus Choisy-Madon from M3. The episode dives into what makes these programs successful—from rotational department exposure to executive mentorship—and why youn...
In this episode of Know Your Risk and Insurance Coverage with RiskProNet, Kyle Watts and Matt Sasso talk with Dustin Thome, Executive Vice President of Buckner Insurance in Denver, about their Elite Property Insurance Program. Underwritten by Ascot Specialty, this exclusive product is designed for apartment complexes caught between shrinking standard market appetites and expensive E&S options. Dustin walks through eligibility requirements, underwriting flexibility, competitive commission ...
Luis Rivera of Solutions 21 joins host Chip Arenchild to explore the real challenge facing independent insurance agencies: developing the next generation of leaders. From military insights to succession planning analogies, this episode uncovers how brokerages can address generational shifts, preserve institutional knowledge, and build leadership at every level. If you’re navigating retirements, M&A, or growth challenges, this conversation is a must-listen. Stick around for practical advic...
In this follow-up conversation with Jill Epstein, CEO of IABCal, we dive deep into the state of the California insurance marketplace following the devastating January wildfires. Jill walks us through major regulatory shifts, including the commissioner’s new tools, the inclusion of cat modeling and reinsurance in rate applications, and how these changes are impacting carriers and consumers alike. She shares candid insights into how independent brokers are rising to meet the needs of their comm...
In this episode of Know Your Risk and Insurance Coverage with RiskProNet, we continue our insightful conversation with Matt Cranney from M3 Insurance. Matt leads M3 Elevate, a pioneering small business insurance division that redefines how firms approach this crucial market. He shares how M3 transformed its small business unit into a sustainable, profitable, and high-value operation by leveraging advisory-led, tech-supported strategies. We dive deep into key challenges, including how to balan...
In this episode of Know Your Risk and Insurance Coverage with RiskProNet, we sit down with Matt Cranney of M3 insurance to explore the unique approach behind their small commercial unit, M3 Elevate. Matt shares his journey from Liverpool to leading M3 Elevate, the strategies that turned an accommodation service into a thriving agency within an agency, and the intentional decisions that made it possible. From operational challenges to aligning leadership, this episode provides actionable insig...
In this episode of "Know Your Risk and Insurance Coverage" with RiskProNet, Cheryl Sanders from Brady, Chapman, Holland & Associates in Houston shares her expertise on disaster recovery planning for insurance agencies, drawing from real-life experiences with major hurricanes like Katrina, Rita, and Harvey. Cheryl discusses the evolution from manual backup tapes to cloud-based systems, strategies for maintaining operations during crises, and the importance of staff safety and client commun...
In this episode of Know Your Risk and Insurance Coverage, we sit down with Matt Sasso, the new Executive Director of RiskProNet. Matt shares insights from his 40-year career in the insurance industry, his motivations for joining RiskProNet, and his vision for its growth. With experience spanning underwriting, marketing, and business development, Matt brings a unique perspective to the organization. He discusses the evolving role of independent agents, opportunities for collective growth, and ...
In this episode of Know Your Risk and Insurance Coverage, we chat with Erik Vandermause from M3 Insurance, who leads the Applied Intelligence team focused on data analytics, digital solutions, and CRM strategies. Erik talks about Broker Pro, a data and insights platform built for brokers, detailing its role in enhancing client outcomes, transforming sales strategies, and optimizing operational efficiencies. He also discusses the impact of generative AI with Gen Pro and how these innovations a...
In this episode of Know Your Risk and Insurance Coverage, we sit down with Jill Epstein, the Executive Director of IABCal (Independent Agents & Brokers of California), to discuss the ongoing property insurance challenges in California. Jill provides an in-depth look at how Proposition 103, regulatory delays, and reinsurance costs have shaped the current crisis. She shares how California's unique regulatory environment differs from other states and what the future holds for homeowners and ...
In this episode of "Know Your Risk and Insurance Coverage with Risk ProNet," host Chip Arenchild continues his conversation with Brad Reitzner, Executive Vice President of Property and Casualty at M3 Agency, to discuss the transformative power of specialization. Brad discusses the impact of their Business Assurance Associates program, how they efficiently train and integrate new talent, and the cultural shift that has made specialization a winning formula at M3. Discover how M3’s focus on ind...
In this episode of "Know Your Risk and Insurance Coverage with Risk ProNet," host Chip Arenchild welcomes Brad Reitzner, Executive Vice President of Property and Casualty at M3 Agency, to discuss the transformative power of specialization. M3 Agency, a top 100 agency with 400 employees across eight offices, has successfully grown organically through a strategic focus on practice groups. Brad shares the agency’s journey from being generalists to specialists, highlighting the challenges and suc...
In this episode of "Know Your Risk and Insurance Coverage with Risk Pro Net," host Chip Arenchild sits down with Kelsey Swingle-Robertson from Swingle Collins in Dallas, Texas. Kelsey shares her unique journey from working at JP Morgan to joining her family’s insurance agency. She discusses the importance of work ethic, the advantages of commission-based careers, and the value of women in the insurance industry. Kelsey also provides insights on how to attract young talent to the field, the be...
In this episode of “Know Your Risk and Insurance Coverage,” Chip Arenchild welcomes Adam Aguilar from Action Pharmaceutical Consulting to demystify the world of Pharmacy Benefit Managers (PBMs). With healthcare costs rising, understanding PBMs is more critical than ever. Adam explains what PBMs do, why they impact your health plan costs, and how businesses can take control of their healthcare expenses. Whether you’re a broker or a business owner, this conversation provides actionable insights...
Dive into the world of parametric insurance with Garrett Koehn, President of Executive Lines and Chief Innovation Officer at CRC. In this episode of "Know Your Risk and Insurance Coverage with RiskProNet," Garrett sheds light on the origins of parametric insurance, its evolution beyond weather-related events, and its growing applications in various sectors. From automatic triggers to social benefits and data-driven underwriting, discover how parametric insurance is revolutionizing risk manage...
In this week's episode we are joined by Webb Milward, the Head of Strategic Development at Reagan Consulting. Tune in as we dive into trends to look out for in 2024, the Run vs. Build agency, Screamin’ Mimi’s, and so much more! 00:34 – Episode start and brief guest introduction. 01:23 – Background on Web and what led him to Reagan. 04:36 – What are some trends that should be paid attention to, as an agency, going into 2024. 06:51 – Producer recruitment, staff recruitment, and wher...