Know Zone Podcast

The third and final episode in a special three-part series exploring the luxury resorts of Riviera Nayarit.In this episode of the Know Zone Podcast, Royer Segura, Director of Sales & Marketing for Siari, a Ritz-Carlton Reserve, joins Caroline Massey for a closer look at this secluded luxury resort set between the Sierra Madre mountains and the Pacific Ocean.Royer shares what sets the Ritz-Carlton Reserve experience apart, the accommodations and immersive experiences that define a stay at Siari, and the types of travelers who may be the best fit for the resort. The conversation also looks ahead to new experiences, upcoming developments, and what travel advisors should have on their radar.Tune in for firsthand insight into Siari, a Ritz-Carlton Reserve, and helpful takeaways for matching clients with this distinctive resort as the Know Zone Podcast wraps up its three-part journey through Riviera Nayarit and the luxury found throughout the destination.

In this episode of the Know Zone Podcast, Francy Gerdts, Director of Leisure Sales US & Canada at Meliá Hotels International, joins Caroline Massey to explore standout Meliá properties across Spain and Italy.From Madrid, Seville, and Ibiza to Rome and Milan, Francy shares insight into each property, including its distinctive features, ideal guests, and signature experiences. The conversation also explores what sets the Meliá portfolio apart, along with upcoming additions to Classic's preferred portfolio and seasonal experiences advisors can look forward to.Learn more about:Palacio de los Duques Gran Meliá — Madrid, SpainHotel Fénix Gran Meliá — Madrid, SpainHotel Colón Gran Meliá — Seville, SpainME Ibiza — Ibiza, SpainVilla Agrippina Gran Meliá — Rome, ItalyPalazzo Cordusio Gran Meliá — Milan, ItalyTune in for hotel highlights, destination inspiration, and insights to help travel advisors get to know Meliá Hotels International and confidently match clients with the right property for their next European vacation.

In the second episode of In Good Company, Emily Harris, Business Development Manager at Classic Vacations®, sits down with Marie Smith, Strategic Account Manager for Host Accounts, to explore how host agency advisors can make the most of their relationship with Classic and build stronger, more strategic supplier partnerships.Marie takes listeners behind the scenes of Classic's Host Account team, explaining the role of a Strategic Account Manager, how the team supports host organizations and their affiliated advisors, and what that support can mean for an individual advisor's business. She also shares insights from her paper, "The Advisor-Supplier Partnership: Structure, Strategy, Success," including practical ways advisors can turn supplier relationships into valuable business partnerships.Stay tuned for future episodes of In Good Company, where members of the Classic Vacations® Sales team come together to explore the topics, trends, and strategies travel advisors want to hear most.

The second episode in a special three-part series exploring the luxury resorts of Riviera Nayarit.In this episode of the Know Zone Podcast, Melissa Krueger, CEO of Classic Vacations®, reflects on her stay at Grand Velas Riviera Nayarit during Classic Vacations' President's Club, where Classic's top-producing Reservations agents gathered for a few days of celebration and connection. Melissa shares what stood out during her stay, what made the resort a memorable setting for the event, and why Grand Velas continues to be a strong fit for Classic advisors and their clients.Gina Jimenez, Director of Sales & Marketing at Grand Velas Riviera Nayarit and Casa Velas, also joins the conversation, offering an insider's perspective on the resort's approach to luxury all-inclusive hospitality, renowned culinary program, ideal guest, and longstanding partnership with Classic Vacations®.Tune in for two perspectives on Grand Velas Riviera Nayarit and helpful insights for matching clients with this elevated all-inclusive resort. Stay tuned for part three of this special Riviera Nayarit series.

In this special in-destination episode of the Know Zone Podcast, Marie Smith, Strategic Account Manager for Host Agencies at Classic Vacations®, brings listeners along on a familiarization trip to the British Virgin Islands, featuring stays at Peter Island Resort and Oil Nut Bay.Throughout the journey, Marie sits down with travel advisors on the FAM to hear their firsthand perspectives on the resorts, memorable moments from the trip, and their experience traveling with Classic.Hear firsthand from:Eva H., a Classic travel advisorLauren D., a Classic travel advisorCourtney C., a Classic travel advisorLauren F., a Classic travel advisorTune in for resort insights, advisor perspectives, and a closer look at exploring the British Virgin Islands with Classic.