LEAP Listens

An EVP shouldn’t be a big launch that quickly fizzles out. It needs to feel true to the people it represents, and become part of everyday working life. In this special two-for-one episode, Zosia Hedges and Helena Smith from InHealth Group join Sara and Roger to share how InHealth worked with LEAP Create to build The Compass, a new EVP shaped with colleagues from the ground up. They explore the value of honest colleague research and co-creation, why real staff photography helped people recogni...

How do you grow from 300 to more than 1,000 people without losing the culture that got you there? Clare Altmann-Richer from Neko Health joins Sara and Roger to explore how the business is embedding its “Vitals” into hiring, onboarding, leadership and everyday decision-making, while keeping teams connected to its mission across countries, roles and working patterns. They also discuss how Neko Health is helping clinicians see the real impact of their work and creating a sense of belonging...

In this episode of LEAP Listens, Sara and Roger are joined by internal communications and change specialist Rachel Tolhurst to explore why empathy should sit at the heart of organisational change. Drawing on more than 30 years of experience, Rachel shares practical lessons from leading change programmes across a range of organisations, explaining why understanding employees' emotions is just as important as delivering the message. From mergers and redundancies to AI adoption, Rachel sha...

In this episode of LEAP Listens, Sara and Roger are joined by organisational anthropologist Dr Alex Gapud to explore what organisations can learn when they look beyond surveys, spreadsheets and engagement scores. Drawing on his work studying workplace cultures from the inside, Alex explains why understanding people's lived experiences is essential for building authentic employee value propositions that employees genuinely recognise and trust. The conversation explores the gap between what org...

In this episode of LEAP Listens, Sara and Roger are joined by internationally recognised HR thinker and transformation expert Perry Timms to explore the idea of the 'polymorphic organisation' a business designed to adapt, shift and evolve as the world around it changes. Drawing on decades of experience across HR, organisational design and change, Perry explains why companies need to balance the demands of today with the realities of tomorrow, and why rigid structures are no longer enough. Fro...