Have you ever wondered how client feedback can transform your business? In this episode, we explore the crucial role of client feedback in achieving success in business relationships. We'll cover essential strategies for gathering feedback, incorporating it within our team, and ensuring it positively impacts our overall operations. This episode will cover: How to get client feedback.How to incorporate feedback with our team.Why feedback is essential.The importance of recognition.How...
Are you considering an addition to your home but not sure where to start? In this episode, we've got you covered with a comprehensive guide to navigating the process smoothly. We'll begin by outlining key points to consider, from preparing for the addition to understanding the implications for your existing space and neighborhood dynamics.This episode will cover: The different reasons someone may do an addition.What to consider before doing an addition.The rules around living in the home...
What do you do when things go south with a contractor? We're diving into that today. From identifying red flags to managing expectations, we've got you covered. We'll discuss how to navigate tough conversations and what to do if you're at an impasse with your contractor. Plus, we'll share our advice for managing expectations and addressing issues head-on.This episode will cover: What to do if you hire a bad contractor.Red flags to look out for.What is a concern versus not a concern?Expec...
Looking to revamp your kitchen space? In this episode, we're diving into the essential things to consider when remodeling or building a kitchen. From cabinetry to countertop slabs, electrical layout to plumbing, we've got you covered. Plus, we'll explore the smart features and customizations that can elevate your kitchen design. Whether you're aiming to boost resale value or create your dream cooking space, we'll discuss how to maximize functionality and make informed decisions every step of ...
Today we're exploring the world of bathroom remodeling and reconstruction, uncovering essential considerations that often go overlooked. From functionality to material choices, we're sharing the intricate details that can make or break your bathroom renovation project. Listen in as we discuss the importance of plumbing layout and shower glass selection, shedding light on why certain decisions can significantly impact the outcome of your remodel.This episode will cover: What materials you...
Get ready to uncover the secrets behind running a successful project as we dive deep into behind-the-scenes dynamics that can make or break a project. Today, we're joined by Adam Isabell, Construction Manager, who brings insights from his experience in the field. From navigating the complexities of juggling vendors and client personalities to understanding the crucial role of a general contractor, Adam shares what factors truly contribute to a project's success. This episode will co...
Today we're talking about the world of construction materials with our special guest, Joey. We'll dissect the differences between client-provided and professionally-sourced materials, offering suggestions for effective selection processes and overcoming challenges. This episode will cover: How Joey got into construction.The materials that are the hardest to select.How long it takes for cabinet designs.What decisions clients have to make with cabinets.What clients are responsible for...
Ever wondered about the emotional roller-coaster that comes with a remodel? Today, we're diving deep into the world of construction emotions with Kirby Collier, Project Manager at Simply Home. From tough conversations with homeowners to navigating the unexpected twists and turns of the remodeling process, Kirby shares invaluable insights into managing emotions during a remodel. This episode will cover: The triggers for emotions during a remodel.What causes emotions to go up and down...
Today we're sharing the secrets to persistence and negotiation tactics with our Project Manager at Simply Home, Kristine Bryant. In this episode, Kristine shares her journey into project management and sheds light on the critical aspects of ensuring client satisfaction. This episode will cover: What drew Kristine to project management.The importance of ensuring the client feels cared for.Why it is essential to understand that every client needs something different.When you should be...
Today we're talking to Solveig Haugland, our skilled CAD Designer and Office Coordinator at Simply Home, who's here to explain the intricacies of CAD (Computer-Aided Design). Join us as we delve into the CAD details, exploring the design process, understanding the role of a CAD designer, and uncovering our checklists and permitting procedures. You will learn the significance of CAD, why Simply Home integrates it into our operations, and what it takes to initiate CAD with a client.This episode...
In construction, success hinges not just on groundbreaking projects, but also on the art of construction operations. Discover the secrets behind a truly successful process and the critical role operations play in ensuring a business thrives on the backend. Joining us today is Holly Northup, Operations Manager, who sheds light on the unique challenges and solutions within the real estate industry. This episode will cover: Holly’s background and career history.How Holly ended up at Si...
Today we're discussing the transformative role of planning in the world of renovations with our guest, Dustin Gragg, Project Sales Specialist at Simply Home. In this episode, we explain the relationship between plans and renovation outcomes, diving into the crucial importance of decisive decision-making during the planning phase. Dustin shares the accuracy and complexity of different types of plans, challenging the common misconception that plans are straightforward. How Dustin became a ...
Ashley Luera, Sales Coordinator at Simply Home, joins the show today to discuss all of the little details. Serving as the essential concierge, Ashley sheds light on the meticulous details that must be seamlessly tied together before the project enters the construction phase. Discover the preparation required in the handover to construction, the complexities of scopes and the role of being a liaison among all parties involved in the construction process. This episode will cover: How ...
Design is an integral part of the construction process, and in this episode, we sit down with our team member Kara Templeton, who brings a wealth of design experience to the table. We discuss the significance of design in construction and explore why having a designer is crucial for your project's success. Kara takes us through the role designers play in the construction process, shedding light on why working with a designer can be a straightforward and highly advantageous experience. Th...
Ever wondered what lurks behind the scenes of a construction project? In this episode, we sit down with Guy Goodenough, Construction Manager at Simply Home, and explore the hidden tales of job site surprises and the unexpected factors that frequently surface in the world of construction. Guy takes us on a journey through cost considerations, permit intricacies, and the invaluable time element. This episode will cover: How Guy got involved in construction.What is often found behind t...
Have you ever wondered what truly sets a great construction project apart? In Season 2, we're diving into the world of Simply Home, where we're introducing key team members who bring value and expertise to the table. In this episode, we sit down with MaryAnn Casas, Project Manager of Construction for Simply Home, to explore her unique background and her wide-ranging experiences, particularly in managing expectations – from homeowner expectations to client stories, and the essential aspects of...
Today we are talking about the crucial topic of creating a safe and empowering space for women during a remodel. We share how we have built systems and processes that prioritize women's comfort, knowledge, and safety throughout the remodeling journey. We also draw comparisons between common situations in life where women may not feel as comfortable and how our approach addresses these concerns, emphasizing transparency and communication.This episode will cover: How to create a safe and i...
Today we tackle a fundamental question for homeowners and DIY enthusiasts: when should you roll up your sleeves and tackle home improvement projects on your own, and when is it absolutely essential to hire a professional? We conduct a comprehensive analysis of various trades and skills, providing guidance on what tasks are suitable for DIY endeavors and which demand the expertise of trained professionals. This episode will cover: What you should absolutely never do on your own.What ...
Should you stay and remodel your current home or opt for a fresh start by moving elsewhere? The decision-making process becomes considerably simpler if you love your current surroundings – a reputable school district, a great neighborhood, or a welcoming community. In this case, the idea of remodeling might be the solution. Remodeling offers the advantage of tailoring your space to your preferences, although it's important to find a balance between changes that enhance your living experience ...
First remodel? Don’t worry, we have so many good tidbits for you that will help you get in the right mindset and be prepared for everything a remodel brings your way. This is something we help clients with all the time, so today we'll be walking you through what you need to know to prepare and what to look out for in order to make it as smooth and successful as possible.This episode will cover:How to plan storage and material organization.The importance of climate control in some situations.W...