Claim OwnershipLeadership Conversations @ The Kitchen Table
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© Berlin Maza 2022
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Captain Berlin Maza & Deputy Fire Chief Bill Mack sit down with leaders in all professions and industries from across the country to have leadership conversations at the firehouse kitchen table!
Leaders share their stories, philosophies and perspectives on leadership. They talk about their non-negotiable behaviors, actions and traits, as well as offer action items for newer employees, emerging leaders, and senior members of organizations to grow as leaders!
77 Episodes
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Retired Deputy Chief of Seattle Fire Department Phil Jose discusses Curiosity as a required leadership trait. "Replace judgement with curiosity!" Chief Jose teaches internationally on the Art of Reading Smoke, Tactical Decision-making, and Instructional Craftsmanship: Building your Expertise and Ability at the Front of the Room. Leaders must learn the art of teaching to be effective. Leaders must fulfill their oath by using all of their resources around them to deliver the best service possible.
Battalion Chief Nathan Travis of Little Rock Fire Department in Arkansas talks Unexpected Leadership. Leadership means serving everybody. Leaders should know the role above them and step up and take on roles even if you don't want them. Chief Travis suggests to grow, you should feel like 1) you don't belong in the room, 2) you aren't the smartest in the room and 3) you are uncomfortable. Those 3 things will help you grow in your career faster than you imagined . Not everyone is about the wins. Failures speak louder than your achievements. Server everyone and respect everyone!
FDIC 2024 Keynote Speaker & Fire Chief Scott Thompson of The Colony Fire Department in Texas goes all in discussing leadership and mentorship in the fire service. Leadership starts with looking in the mirror. 3 things every leader needs to be able to do: #1) Understand yourself, #2) Understand the organizational influences and #3) Understand people. Mentorship is a privilege that requires investing and sacrificing.
Fire Chief of Cocoa Beach Fire Department in Florida talks about relationships, developing them and creating them. He talks about the concept of being firefighter led, and chief fed. This will lead to trust, empowerment and collaboration. Be like a Banyan Tree of strength, interconnectedness and resilience to build a solid foundation leading to alignment within your organization!
Labor & Management Team of the Phoenix Fire Department - Executive Assistant Chief Tim Kreis and Captain/Executive Vice President Tim Gammage Jr. team up in today's conversation to talk about the importance and successes of the Labor & Management Relationship. Discussion dives into the leadership depth within the Phoenix Fire Department over the last 40+ years. Adversity does not build character, it reveals it. Management is going to share authority and labor is going to accept responsibility. "Take ownership, not membership." Labor & Management together, should always be looking to do what is best for the firefighters and safety, and what is the best for customer service.
Battalion Chief John Lovato Jr. of the City of St. Myers Fire Department in Florida talks about chasing your own experience and don't wait around for it. The author of Fix your Firehouse, founder of Brotherhoodcoaching.com, and host of the John Lovato Show, chief says you are either winning or you are learning! Always remember that being curious and having conversations are both learned skills.
Fire Chief Matthew Love of the St. Cloud Fire Department discusses the “WP" or the Whole Package of Leadership,” including Servant leadership. The whole package includes being an 1) effective leader, 2) effective manager and 3) having a servant's heart. New FFs and new Leaders must open themselves up to be led & to be mentored! It's important to remember that when you lead out of love, you are developing a whole person. Be the leader that changes peoples lives. Leadership is about the long game!
Operations Chief Steve Lea of Cocoa Beach Fire Department in Florida discusses the importance of empowering your people. Get outside your department, learn from everywhere and bring it back to your department. Culture change can start from the bottom. Ego is the enemy!
Operations Chief Nick Langlow of Gig Harbor Fire & Medic One talks the human skills of leadership. Not every organization has the unicorn leaders. Some have great leaders, some have great managers. Organizations need both. Prepare for the job you want, prepare for the job you have, but don't think you are going to have it all figured out. You'll never be able to prepare for everything, leaders have flaws and are always learning. Young leaders should continue to push the leaders above them to lead them. Mentoring and developing your people is NOT optional!
Deputy Fire Chief Steven Dubay (ret.). of Colorado Springs Fire Department's emphasizes to all leaders to "Never Stop Learning." Feedback is a gift. Look in the mirror and look at yourself first when trying to become your best self. Know your strengths, know your weaknesses, take advantage of opportunities, always be open-minded and learn from everywhere!
Deputy Chief Michael DeStefano of Jupitor Fire Rescue Department dives into Maslow's Hierarchy of needs, specifically for firefighters. He talks about the inverted pyramid as leaders serving others, as well as the "How can I help you culture," striving to wow all customers, internal and external. Leaders should be thinking of Maslow’s hierarchy when developing policy, at the negotiation table and whenever you are leading!
Assistant Chief John Payne of Bremerton Fire Department discusses individual leadership growth and becoming the leader you are supposed to be, not the leader that someone else is. Lead "your way" and understand that there are leadership lessons everywhere around you. Find them, extract them, and use what works for you! Leaders should "Provide Vision and Allow Action!"
Fire Chief Chris Tubbs of Southern Marin Fire District in California, dives into Delivering Public Value in a Tribalistic Culture – the Role and Responsibility of Leaders. We talk the intersection of public value and culture, as well as the 4 C's of leadership - Character, Credibility, Curiosity & Courage. “It is not the critic who counts; not the person who points out how one stumbles, or where the doer of deeds could have done them better. The credit belongs to the person who is actually in the arena!"
Lieutenant General Jack Rives of the United States Air Force and Executive Director of the American Bar Association dives deep into leadership being much more than just a title. You must always hold people accountable and lead by example. There are no good leaders out there who are not good listeners, emerging leaders learn so much more when you take the time to listen to your people. In the words of General George S. Patton, "You are aways on parade."
Deputy Fire Chief Stephen Shaw of the Town of Jupiter Fire Rescue Department talks about the weight of our words and how what you say is as important as anything. Your actions must match your words, you never know what you'll get unless you ask, and every leader should adopt the plus +1 mentality! Don't do things by yourself. Succession plan and bring others up with you to develop that strong team! Make conversations the norm, not the exception. Default to dialogue and take every opportunity to have a discussion with your people!
Captain Spencer Davis of Norfolk Fire & Rescue along with previous Kitchen Table guest Battalion Chief Jarrod Sergi join the show today to talk about forming a team, building and maintaining credibility, getting out of your comfort zone and a whole lot more. Leaders must build relationships, immerse themselves in the culture, and study the craft each and every day. Remember that leadership is just another discipline. You must continuously hone the skill and sharpen it, because just like any other skill, you can lose your effectiveness without doing so.
FDIC 2022 Keynote Speaker and co-author of 25 to Survive: Reducing Residential Injury and LODD, Assistant Chief of Operations Dan Shaw (ret.) talks the "Command Mindset," and Mission First, People Always! Stuck on what to train on? Train on these 7 categories: 1) Communications, 2) Positioning, NOT parking, 3) Water supplies, 4) Hose lines, 5) Ladders, 6) Search & Rescue and 7) Ventilation. Leaders must put their ego's aside and be able to receive feedback as well as give feedback. Always remember that "The Fire Always Gets a Vote!"
Founder of the Leadership Crucible Foundation, Fire Chief Randy Bruegman emphasizes the need to "Pay it forward, leave it better, and do the right thing even if it's hard." The best leaders are change managers, they learn how to have courageous conversations, understand strategic change and invest in building a positive culture. Chief also talks about diversity, inclusiveness, opportunity and accountability. When you get the badge, you are a success, but it does not mean you are significant. Aspire to live a life and a career of significance!
Dr. and Fire Chief Eric Saylors of El Cerrito/Kensington Fire Department talks about the fundamental principle of leadership; a positive succession plan, guiding future leaders to replace the current ones. Chief dives into the "Succession Project," his 3 traits of strong leaders: 1) Empathy, 2) Adaptability and 3) Resilience, and his non-negotiable, "Breaches of discipline." "Early winners don't make good leaders!" The greatest leaders get knocked down over and over again, but get right back up and move forward.
Division Chief Heather Marques of Alameda County Fire Department encourages leaders to lead with love. Leadership is influence! Try to default to positivity, Understanding Maslow's Hierarchy of Needs will help leaders better understand the needs of the people they lead. From her thesis paper, "Working Fire: Recruitment & Retention of Women Firefighters," Chief Marques discusses the 4 quadrants of concern for retention of women firefighters : 1) Physical challenges 2) Work-home sociocultural factors ,3) Family planning and 4) Promotional challenges. "Ancora Imparo," I am still learning."
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