Leadership Conversations

This podcast from NEJM Catalyst features interviews with leaders in health care as they discuss innovative ideas and actionable solutions for enhancing the value of health care delivery, providing perspectives on what's working in the industry, what's not, and why.

Teamwork and Touch Base by 12: Building Trust Through Better Communication

Working together as a team to better communicate between physicians and nurses as well as the complete caregiving team will enhance the experience for patients.

09-24
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Distinguishing the Difference Between Curing and Caring When Treating Patients

How to excel at both curing and caring with an understanding of the distinction.

09-19
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Scaling AI-Driven Health Care at Optum Amid Industry Transformation

How do we produce better health outcomes and an exceptional experience at a lower cost, at scale, every day? Learn how a large health care services company is striving to serve its population’s physical, mental, pharmacy, social, and financial needs through three core areas: value-based care, pharmacy services, and technology...

09-17
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Redefining and Structuring Three Soft Skills into Hard Skills

Advocating to transform soft skills into hard skills to improve patient and caregiver experiences.

09-09
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The (Unique) Role of a Chief Clinical Financial Officer

How the importance of physician leadership that understands the financial aspects of health care can lead to unique roles that directly work toward improving patient care and financial operations.

08-25
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Accelerating Clinical Technology Adoption Through Human-Centered Implementation Strategies

Successful health care technology adoption requires moving beyond the boardroom to understand workflow integration, cultural dynamics, and operational processes that determine whether innovations become indispensable clinical partners or abandoned tools.

08-18
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Building a Global Innovation Ecosystem to Transform Health Care from Within

Health care transformation requires more than isolated innovation efforts — it demands a global ecosystem where institutions become engines of entrepreneurship, spinning out solutions from within while collaborating across borders to scale impact and achieve financial sustainability.

08-12
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The Six Rs in Action: Achieving Operational Excellence and a Common Language at Scripps Health

How can a simple, systemwide framework empower 20,000 frontline staff and leaders across Scripps Health to boost retention, reduce costs, and drive operational excellence — all while keeping patients at the center? Dr. Ghazala Sharieff reveals how the six Rs turned bold goals into everyday actions, building a common language...

08-05
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Engaging Complex Health System Boards in Quality and Safety Governance

Effective board governance in complex health systems requires structured approaches that cascade quality and safety accountability from the boardroom to the bedside, creating bidirectional information flow that empowers frontline teams while maintaining strategic oversight.

07-30
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GLP-1 Access and Affordability: Policy Options and Market Strategies

How can policy makers and health care leaders ensure affordable, equitable access to GLP-1 medications while managing their substantial budget impact on the health system?

05-01
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Collaborating to Affect Change for Rural Health Care with Innovation and Technology

How can the partnership and collaboration of multiple health care organizations attack the challenges of rural health care?

04-08
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Leading from Within: Cultivating Effective Leadership and Followership in Health Care

This discussion highlights the importance of recognizing that everyone can engage in leading within their roles, while also addressing the crucial skills of followership and the need for clarity in leadership roles to foster effective teamwork and improve patient outcomes.

01-27
25:06

Expanding the Community of Learning for Value-Based Health Care

How hospitals are facilitating knowledge sharing and accelerating the implementation of value-based health care with the Value Catalyst Community.

01-24
14:13

Health Care Policy in a Changing Political Landscape

What are the key health care policy challenges and opportunities on the horizon for 2025, and how might recent election outcomes shape these discussions?

01-07
18:06

Four Core Themes for Supporting Family Member Care Partners

Family caregivers of acutely ill patients are critical members of the care team. How can health care professionals better support these care partners?

12-03
23:02

Optimizing Employer-Sponsored Health Insurance in the Face of Increasing Cost Pressures

How can employers provide health insurance coverage that’s both high quality and affordable?

08-02
17:01

Five Strategic Priorities for Pushing a Better Health Care System Forward

A health care CEO’s most important responsibility is to maintain the sacredness of the patient-clinician relationship and ensure that interaction is as valuable for both the physician and the patient as possible.

07-26
22:55

Evolving from “Family and Friends” Health Care Boards to Competency-Based Governance

What competencies are needed in the boardroom to advance the mission of creating healthier communities? How do health care system governance boards make these changes?

07-25
23:52

Five Critical Leadership Skills for Managing a Health Care Merger

A checklist of leadership skills for building trust through transparency, actions, and consistency that apply to health care mergers as well as day-to-day health care leadership.

07-08
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Care Innovations for Reaching Rural Populations

Innovative examples of overcoming challenges in rural health care access caused by distance, weather, clinician shortages, and other reasons, by connecting with patients virtually and locally.

07-02
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