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Leadership Jam Session
Leadership Jam Session
Author: Rob Fonte
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Rob Fonte is the host of the Leadership Jam Session Podcast, where every other week you'll get to hear leaders at all levels of management share their practical solutions to the management challenges you face every day. On this podcast, Rob shares leadership experiences with listeners by bringing in leaders from all different levels to “Jam” on a variety of leadership topics. Some of the best insights are captured from just listening and learning from each other as they share their experiences. More importantly, we learn to see things through the lens of a different perspective and how to move forward with a different approach. With that concept in mind, the Leadership Jam Session podcast was born. Be sure to stay up to date at leadershipjamsession.com.
106 Episodes
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In this episode, I sit down with Dr. Scott Hutcheson, biosocial scientist and senior lecturer in engineering and technology leadership at Purdue University, to dive into his new book, Biohacking Leadership: Leveraging the Biology of Behavior to Maximize Your Impact. Dr. Hutcheson brings decades of leadership development expertise and shares a science-based perspective on how leaders can align their biology with their leadership behaviors to foster greater connection, influence, and performance in their teams.Scott explains the concept of “biohacking leadership,” drawing on both his professional research and personal experience with a diabetes diagnosis. He reveals how small, intentional tweaks to daily habits—such as sleep, exercise, and stress management—can have profound effects not only on personal health but also on leadership behaviors and team outcomes.Key takeaways:Leadership is a biological phenomenon: How you feel physically and mentally directly influences your communication, decision making, emotional regulation, and ability to connect with others.Small behavioral “biohacks”—such as consistent exercise, quality sleep, and stress management—can significantly improve a leader’s presence and impact.The three biodynamic channels—warmth, competence, and gravitas—define the core behaviors that signal leadership and inspire followership.Leaders have the power to shape their team’s ecosystem, much like a keystone species shapes its environment, regardless of their place in the hierarchy.Self-awareness and reflective experimentation are essential—leaders should assess their strengths, seek feedback, and make incremental changes to their behaviors.Genuine human connection, through simple daily check-ins and personal validation, is fundamental to building trust and high-performing teams.Even leaders who feel less “naturally warm” can make subtle shifts, like open body language or intentional silence, to dial up connection and influence.Every interaction is an opportunity to experiment with leadership behaviors and observe their impact, continually refining your approach for greater engagement.Listen for evidence-based insights and practical strategies to unlock your biology and amplify your leadership—one intentional behavior at a time.Pick up Dr. Hutcheson’s book.
In this episode, I sit down with Dr. Linda Henman, trusted advisor to senior leaders and nationally recognized expert in strategy, decision making, and organizational effectiveness. Linda joins the Leadership Jam Session to discuss her new book, Healthy Decisions: Critical Thinking Skills for Healthcare Executives, and shares timely insights drawn from real-world healthcare scenarios, including how leaders at systems like Mercy and the Cleveland Clinic navigated unprecedented challenges during the COVID-19 pandemic.Linda and I dive deep into the essential role of critical thinking for healthcare leaders, particularly when navigating unexpected and unwelcome change. She breaks down how organizational culture is shaped by leaders’ decisions, and why tolerating toxic behavior is a long-term threat to team performance and reputation. Linda also shares powerful stories from her consulting work—both in healthcare and other industries—highlighting the importance of making tough calls, even when short-term results tempt leaders to look the other way. We tackle common traps such as over-analysis, reckless decision-making, and the limitations of coaching narcissistic leaders. Linda offers actionable advice for new and emerging leaders on avoiding decision pitfalls and building strong cross-functional relationships, emphasizing the value of balancing instinct and data.Key takeaways:True leadership emerges in times of crisis, requiring rapid, accurate critical thinking rather than just tactical skills.Organizational culture is shaped at the top; leaders set the tone by the behaviors they model and what they tolerate within their teams.Tolerating toxic or unethical behavior—even from high performers—can erode team trust, morale, and ultimately threaten leaders’ own reputations.Effective leaders are able to discern when to make fast decisions and when to pause for deeper analysis, especially under pressure.Analysis paralysis can stifle momentum; Linda recommends that, in most arenas, leaders move forward when 80% ready to avoid missing opportunities.Coaching and development have their limits: Narcissistic or toxic leaders are unlikely to change, and organizations must address such issues head-on.Newly promoted leaders should resist the trap of “that’s how we’ve always done it,” actively seek out diverse perspectives, and build alliances across functions.Decision-making in healthcare—and beyond—benefits from balancing data with the instincts and experience of trusted experts, especially under uncertainty.Whether you’re in healthcare or any field navigating change, Linda’s stories and advice provide a candid roadmap for making better decisions, shaping healthy cultures, and leading with resilience when it matters most.Pick up Linda’s book.
In this episode, I sit down with Dr. Calvin Lawrence—motivational speaker, leadership consultant, and author of the newly released book, The Happy Leader. Calvin brings over 40 years of experience in educational leadership and administration, offering a wealth of wisdom and heartfelt stories from his journey. We dive deep into the essential role that relationships, mindset, and authenticity play in effective leadership, as well as the power of choosing happiness—even during challenging times.Calvin shares the inspiration behind The Happy Leader, emphasizing that “relationships matter” and exploring how mentorship, learning from failure, and busting through stereotypes have shaped his leadership philosophy. He discusses the importance of being an authentic leader, recounts lessons learned from his own missteps, and highlights practical ways to build trust and connection with your team. Calvin and I also talk candidly about the realities of leadership, including managing personal setbacks, balancing pressure, and the crucial practice of celebrating wins—big and small.Key takeaways:Leadership starts with the quality of your relationships—getting to know your people, learning their names, and treating each individual uniquely.Authenticity is vital; people will see through “phony” leadership. Real influence comes from being yourself and building trust over time.Happiness is a choice, especially for leaders, and is often fueled by your intent to be a calming, inspiring presence for your team—even in times of chaos.Learning from failure is essential. Mistakes are opportunities for growth when leaders are willing to reflect and adjust.Breaking through stereotypes, both external and self-imposed, is critical for personal growth and for creating inclusive, empowered teams.Leaders should celebrate even the smallest wins, as recognition and genuine positivity help foster a culture of engagement, trust, and performance.Great leaders listen more than they speak and cultivate meaningful conversations—connection is at the heart of leadership.Trust is hard to build, easy to lose, and must be nurtured constantly in all relationships, both professionally and personally.Join us for an inspiring, story-filled conversation that will leave you with practical strategies to cultivate happiness, authenticity, and stronger connections as a leader.Pick up Calvin’s book: https://www.amazon.com/Happy-Leader-Relatable-stories-influence/dp/B0DWJXPLMP
In this episode, I sit down with Dre Baldwin, CEO and founder of Work on Your Game, former professional basketball player, and four-time TEDx speaker. Dre shares his unique journey from sitting on the bench in high school basketball to a nine-year international pro career, and how the lessons he learned on the court translated into his impactful work with leaders and entrepreneurs.Author of the book, “Work on Your Game”, Dre dives into his signature “four pillars” framework—discipline, confidence, mental toughness, and personal initiative—explaining how these core elements of mindset underpin professional performance and success in any industry. We explore practical strategies for building mental toughness without risking burnout, the crucial importance of understanding and connecting with individual team members, and the realities of leadership challenges at all levels, from new managers to experienced mid-level leaders.Dre offers candid stories about his own missteps—especially around hiring and team management—and provides actionable advice for navigating common leadership pitfalls. We also discuss the dynamics of leading diverse teams, including the nuanced differences between male and female leaders, and why the ability to truly listen and communicate effectively is the most valuable skill for leaders in the modern workplace.Key takeaways:Leadership is deeply rooted in mindset, with discipline, confidence, mental toughness, and initiative serving as critical pillars for success.Effective leaders invest time upfront to understand their people, recognizing that each team member requires a unique approach to motivation and feedback.Communication is more than what you say—it’s about listening, understanding non-verbal cues, and making others feel heard and valued.New leaders should seek real-world experience and mentorship, learning not just the “what” but the “why” behind effective leadership practices.Navigating middle management requires mastery of upward and downward communication, and a clear understanding of the “game” you’re playing within your organization.The best leaders proactively build trust and show genuine care for their teams, which unlocks higher engagement and performance.Replacing or motivating unengaged employees often comes down to connecting with them personally and aligning on shared goals, rather than relying solely on authority.Communication and people skills will continue to grow in importance as automation and technology accelerate, making human connection a powerful differentiator for leaders.Tune in for an episode packed with practical wisdom and real-world advice you can bring to your leadership journey today.Pick up Dre’s book
In this episode, I sit down with Rutherford Pascal, leadership coach, keynote speaker, and author of “The PID System: Preparation, Intentionality, and Differentiation.” Rutherford brings a wealth of leadership experience, having led teams of over 600 people and developed more than 70 leaders. He shares his proven framework for standing out and achieving transformative results—whether you’re looking to get promoted or become invaluable in your current role. Rutherford dives into the core elements of the PID system, emphasizing how leaders can leverage their unique strengths—their “zone of genius”—to add outsized value to their organization. He illustrates, through compelling real-life stories and practical examples, how mastering just one or two key skills can distinguish you in a sea of sameness, and how being intentional and prepared every day leads to consistent high performance. Rob and Rutherford also discuss the often-overlooked importance of valuing everyone in the organizational ecosystem, aggressive listening, and building a reputation for reliability and collaboration—both internally and with customers. Key takeaways: Lasting career success isn’t about reinventing the wheel, but intentionally doubling down on what you do best and aligning it with organizational needs. Standing out requires consistent preparation, purposeful action, and meaningful differentiation—mastering your “zone of genius.” Adding value isn’t just external; supporting internal team members and cross-functional partners helps elevate everyone’s performance. Building a reputation for reliability, follow-through, and being “easy to work with” can have a massive impact on how you’re perceived and rewarded. The most effective leaders genuinely listen, aggressively seek feedback, and deliberately value every contributor in the organization—not just their direct reports. When facing difficult managers or environments, focusing on consistent, excellent performance and broadening your internal influence ensures your contributions don’t go unnoticed. Leadership is about long-term, intentional investment in your growth and in those around you—separating those who simply do the job from those who build lasting, meaningful careers. Whether you’re an aspiring leader or an experienced manager, this episode offers actionable strategies to elevate your impact and get recognized for the value you bring to any organization. Check out Rutherford’s book here.
In this milestone 100th episode, the Leadership Jam Session turns the mic around as Executive Producer James Christie interviews the show’s usual host, Rob Fonte, founder of Sarto Leadership Group. Rob shares his candid leadership journey, revealing formative experiences—from his first intimidating management role to the biggest mistake he ever made—and the lessons that have defined his philosophy and approach. Rob and James also discuss the origins and evolution of the podcast, the power of learning from both great and not-so-great leaders, and announce the upcoming public launch of the Sarto Leadership Academy, designed to help leaders continue their personal and professional growth.Key takeaways:Every leader has a unique story and something valuable to share; continuous learning is fundamental at every stage of leadership.Foundational leadership principles—such as building trust, listening, and reflecting on the basics—never go out of style, regardless of role or experience.Early mentors and personal influences, including family and courageous managers willing to take a chance, can have a profound impact on a leader’s career trajectory.Learning from mistakes (like accidentally emailing a team ranking to the entire team) can be transformative and lead to greater humility, caution, and personal growth.Supporting structures—both at work and at home—are crucial; leaders often rely on unseen partners in their journey.Bad leadership can teach as much as good leadership if you’re attentive and reflective.Leaders don’t have to have all the answers and should give themselves grace—seeking feedback, relying on others, and staying curious are strengths, not weaknesses.Continuous development is vital; initiatives like the Sarto Leadership Academy are designed to create community, provide real-world resources, and help leaders stay “off the rails” in the best way possible.Whether you’re an emerging leader or a seasoned executive, this episode is filled with honesty, humor, and hard-won wisdom—perfect for listeners seeking practical advice and inspiration to grow their own leadership journey.nterested in learning more about the Sarto Leadership Academy? Click here to sign up for upcoming communications.
In this episode, I sit down with Larry Freedman, an accomplished leader with over 30 years of experience in the pharmaceutical industry, including nearly three decades in sales leadership. Larry shares the guiding principles behind his highly effective “success sequence”—a stepwise approach he developed for leading teams—and describes how building authentic, trusting relationships serves as the foundation for long-term results.Through engaging stories and practical examples, Larry illustrates the importance of making personal connections with team members, including traveling to meet them face-to-face and intentionally getting to know them beyond their professional roles. He underscores the deliberate and organic process of relationship building, noting its critical role in shaping a positive team culture and enhancing performance. Larry also discusses the power of investing in team capabilities before focusing on driving results, stressing that sustainable success is rooted in trust, meaningful feedback, and discretionary effort.Key takeaways:Building genuine, trust-based relationships is the crucial first step for new and established leaders alike.Intentionally investing time—such as visiting team members in person—sends a strong, positive message and lays the groundwork for effective leadership.Culture is shaped by how people feel about their work; leaders have significant power to influence and create a supportive environment regardless of broader organizational challenges.Enhancing capabilities and providing candid feedback is most impactful when rooted in strong relationships and trust.Focusing solely on results without investing in people and culture often leads to high turnover and unsustainable performance.Leaders should strive to “lead two levels down,” creating connections that reach deep into teams and leave a lasting legacy.Leaders rent—and don’t own—the title; it’s the positive impact and relationships you leave behind that truly matter.Reach out to Larry to gain actionable strategies for building winning teams and creating lasting impact—one relationship at a time.LinkedIn: linkedin.com/in/inspire-impactEmail: Larry@inspire-impact.net
In this episode, I sit down with Cindy Fairless, a Sarto Master Facilitator, who passionately shares her extensive insights on the importance and value of mentors in career development. Cindy dives into how mentors can accelerate career growth by offering not just their expertise but also invaluable feedback, expanding your network, and pushing you to explore new opportunities outside your comfort zone. We also unpack some practical strategies for successfully finding and approaching a mentor, highlighting the need to identify individuals whose career paths and values align with your own aspirations. Cindy emphasizes the critical role of the mentee in driving the relationship, from setting clear goals to consistently engaging with their mentor. In addition, we touch upon the importance of having multiple mentors and how mentorship can foster a mutually beneficial dynamic, where both mentors and mentees grow from the experience. Through personal anecdotes, Cindy illustrates the rewarding nature of mentor-mentee relationships and how they can lead to unforeseen career trajectories and leadership opportunities. Key takeaways: Mentorship offers multifaceted benefits including the sharing of expertise, confidence building, and expanded networking opportunities. Mentees must take the initiative in the relationship, from seeking out potential mentors to setting clear agendas and regularly communicating. Constructive feedback from mentors is crucial for professional growth and should be actively sought and applied by mentees. Finding the right mentor involves aligning career goals, values, and work habits, often requiring a thoughtful and strategic approach. Effective mentorship can significantly influence career paths, opening doors to new opportunities and leadership roles. Both formal and informal mentorships are valuable, and multiple mentors can provide diverse perspectives and guidance. Mentorship is a two-way street, benefiting both the mentor and mentee and contributing to a culture of continuous learning and development. Listen in as Cindy offers valuable perspectives and actionable advice to help you harness the full potential of mentorship for your career development. For more details and to learn about Cindy's workshops or other workshops from the Sarto Leadership Group, please reach out to us: cindyfairless@sartolg.com.https://sartoleadershipgroup.com/services/
In this episode, I chat with Charis Sugden, MS, CCRP, Director of Clinical Research and Operations, who brings over 18 years of experience in clinical research, including 10 years in management. Charis shares her leadership journey, emphasizing the evolution of her guiding principles, which focus on building trust and respect, setting clear expectations, and empowering her team through coaching and support.Throughout our discussion, Charis reveals the significance of empathy in leadership, recounting how her understanding and practice of empathy have deepened over time. She also delves into the challenges and strategies of adapting her leadership style to different personalities within her team, utilizing personality assessments like Insights to enhance communication and effectiveness.Key takeaways:Leadership involves cultivating trust and respect, and clearly setting expectations for both team members and oneself.Empathy is vital in understanding team members’ diverse perspectives and motivating them effectively.Leaders should continuously stretch and adapt their style to fit the needs and strengths of their team members.Regular reflection and feedback are crucial for personal growth and team development.Effective communication and genuine connections within the team are key to a cohesive and motivated unit.Networking and building strategic support systems are essential for personal and professional growth.Sharing personal stories and vulnerabilities can accelerate trust-building and foster a supportive team environment.Join us as Charis provides invaluable insights into her leadership journey and shares practical advice for both new and experienced managers.
In this episode, I take you back to the middle of a conversation I had in 2023 around the intricacies of career development with distinguished guests, Mark Jarvis and Brian Reardon, who both hold leadership roles in learning and development. This was a conversation full of insights for those navigating the complexities of building a rewarding career in today's dynamic corporate landscape. We tackle the often overlooked value of lateral moves, the critical importance of self-awareness, and the undeniable benefits of embracing flexibility in your career path. Whether you're a seasoned leader or an aspiring professional, this episode offers valuable lessons on personal growth, strategic career planning, and the art of seizing opportunities for development beyond the traditional climb up the corporate ladder. Key Takeaways: Embrace Lateral Moves: Encourage employees to consider lateral moves as opportunities for growth and learning, not as setbacks. Self-Awareness is Crucial: Promote self-assessment among team members to identify skills gaps and career aspirations. Value of Diverse Experiences: Highlight the importance of gaining a broad range of experiences to enhance versatility and adaptability in the workforce. Long-Term Perspective: Foster a culture that values long-term career planning and development over immediate upward mobility. Importance of Flexibility: Encourage flexibility in career paths to allow for unexpected opportunities and personal growth. Training and Development: Recognize the critical role of training and development roles in building foundational leadership skills. Personal Life Considerations: Acknowledge and support the integration of personal life considerations into career planning and decisions. Mentorship and Recognition: Actively seek and nurture potential in employees, recognizing talents and competencies that individuals may not see in themselves. Promote Skill Acquisition: Support initiatives for employees to acquire new skills that align with industry trends and organizational needs. Encourage Documentation of Achievements: Advocate for the use of tools like brag books or briefing documents to highlight accomplishments and skills relevant to career goals.
In this episode, I sit with Melanie Lennear, a seasoned healthcare professional with 18 years of experience and a track record of managing an award-winning sales team. Melanie shares her guiding principles of leadership, emphasizing faith, family support, personal growth, and maintaining a growth mindset. Transitioning from a peer to a management role, Melanie discusses how transparency and vulnerability have been crucial in her leadership journey. Key takeaways: Effective leadership involves transparency, vulnerability, and a growth mindset, particularly during transitions from peer to manager roles. Navigating difficult conversations with openness and respect can lead to significant personal growth and stronger team relationships. Thorough preparation and the use of open-ended questions are essential for understanding different perspectives and facilitating effective dialogues. Practicing the "stop, start, continue" exercise and welcoming team feedback promotes continuous improvement and mutual trust. Maintaining separate channels for professional and personal communications can enhance focus and reduce distractions within a team. Sharing personal experiences in conversations can help break down defensiveness and encourage positive changes. Intent, timing, and awareness are crucial when engaging in critical conversations, ensuring that discussions are productive and empathetic. Melanie emphasizes the value of caring individuals and personal experiences in leadership, reiterating the importance of an open door policy for feedback and personal growth. Her methods and principles have not only led to her success but have also contributed to fostering high-performing, resilient teams.
In this episode, I sit down with Jovan Antunovic, an international business leader with over 25 years of experience across the specialty pharmaceutical, medical device, medical equipment, and diagnostics industries. Jovan brings a wealth of global insights, having led cross-functional teams in the US, Canada, Europe, and Japan. Jovan shares his guiding principles of honesty, transparency, and "walking the talk" in leadership, explaining their critical role in building trust and effective teams.Jovan recounts pivotal moments from his career, such as advocating for a valuable team member against initial directives and the integrative approach of incorporating cultural sensitivities into leadership. He also emphasizes the importance of learning from mistakes and adapting leadership styles to suit various cultural contexts.Rob and Jovan further discuss the value of international experience in accelerating personal and professional growth, and how these opportunities shape more adaptable and knowledgeable leaders.Key takeaways:Honesty and transparency are paramount in leadership, fostering trust and genuine communication.Adapting to cultural differences is crucial for effective global leadership.Mentorship and the ability to make and learn from mistakes are invaluable components of career growth.Engaging team members and involving them in decision-making processes enhances trust and productivity.International experience not only broadens personal perspectives but also enhances professional capabilities and adaptability.Understanding and addressing the needs of your team members leads to better engagement and improved organizational outcomes.For those considering international assignments, the support of family is vital, as their adaptation plays a critical role in overall success.Tune in for an insightful jam session on navigating the complexities of international leadership and cultivating a growth-centric mindset in challenging environments.Contact info:jovan@strat2tact.comhttps://strat2tact.com/
In this episode, I sit with Rob Carman, Senior Director of L&D for NASCAR. Rob shares his insights on leadership, team development, and the importance of emotional intelligence in fostering a positive and productive work environment. He emphasizes the crucial role of trust, honesty, and passion in leadership, likening emotional intelligence to "the force" in Star Wars, highlighting its power to guide and influence.Rob shares personal anecdotes to illustrate his leadership journey, including mistakes made and lessons learned, underscoring the importance of understanding and adapting to individual team member's needs and strengths. Rob also discusses strategies for effective change management, the significance of leading by example, and the power of positive influence over authoritative power in motivating teams.Key takeaways:Leadership is fundamentally about building trust and fostering honest, transparent relationships.Emotional intelligence is a critical skill for leaders, enabling them to connect with and understand their team members' motivations and needs.Effective leaders lead by example, demonstrating the behaviors and attitudes they wish to see in their team.Adapting leadership style to individual team member needs and strengths is crucial for maximizing team performance and development.Engaging in regular, constructive feedback and open communication helps prevent surprises and facilitates continuous growth and improvement.Change management should be approached proactively, involving team members early in the process to mitigate resistance and foster buy-in.Recognizing when to exercise authority and when to leverage influence is key to effective leadership and team motivation.
In this episode, I have a dynamic conversation with Dr. Robert DeFinis, exploring various aspects of leadership, generational dynamics, and the unique qualities of Generation X (Gen X) leaders. Dr. DeFinis, who has worked with children, athletes, coaches, leaders, and organizations for over 20 years has a diversified background with extensive experience in education, leadership, law enforcement, and behavioral analysis. We get into his book, Gen Exceptional, How the Unique Traits of Generation X Can Transform Leadership. The discussion begins with Dr. DeFinis sharing insights into Gen X leadership; highlighting the adaptability of Gen Xers to change and addressing stereotypes about Millennials.We also delve into the challenges and opportunities presented by Generation Z. Dr. DeFinis discusses the digital native status of Gen Z and suggests addressing gaps in their entry into the workforce. The conversation concludes with advice for leaders, urging Gen Xers to lean in, practice kindness, and cultivate talent across generations. Throughout the episode the key takeaways are highlighted, emphasizing the importance of adaptability, autonomy, and bridging generational gaps for effective leadership in the ever-evolving corporate landscape.Key TakeawaysGen X· the forgotten generation, holds a unique position bridging baby boomers and millennials in leadership.· can play a crucial role in facilitating the transition of leadership from boomers to the emerging generations, bringing a balanced approach to work dynamics.· autonomy and adaptability are defining traits of Gen X, shaped by their experience as the latchkey generation.· can play a crucial role in facilitating the transition of leadership from boomers to the emerging generations, bringing a balanced approach to work dynamics.· the importance of work-life balance is highlighted, with Gen X understanding and emphasizing personal responsibility in achieving this balance.· Gen X bridges the gap between baby boomers and millennials, offering valuable adaptability and autonomy in leadership.· Gen X leadership style emphasizes hiring and retaining talented individuals while allowing them the autonomy to excel.· Gen X's potential Achilles heel lies in skepticism and reluctance to engage actively, hindering representation in leadership roles.Millennials· loyalty may manifest differently, with conscious decision-making based on environmental and social impact; leaders should recognize and appreciate these differences.· may benefit from space and opportunities for independent decision-making, counteracting the effects of helicopter parenting.Generation Z· They are the digital natives, and leaders need to address gaps in their entry into the workforce.Contact:Book: https://www.amazon.com/Gen-eXceptional-Unique-Generation-Transform-Leadership/dp/B0CNJDDCZ9/ref=sr_1_fkmr1_1?crid=1Q0YTOXDDX1ME&keywords=Dr.+robert+definis&qid=1705968653&sprefix=dr.+robert+definis%2Caps%2C111&sr=8-1-fkmr1
In episode 91 of the Leadership Jam Session, I sit with the King of Clarity, Steve Woodruff, to talk about his new book titled "The Point: How to Win with Clarity-Fueled Communications." The book is an expansion of Woodruff's previous work, "Clarity Wins," and it offers a practical and universal formula for clear communication applicable to any type of communication within an organization. The key focus is on overcoming common communication challenges, such as information overload and the need to engage the human brain effectively.Key Takeaways:A Universal Communication Formula: "The Point" provides a practical and universal formula for clear communication that can be applied across various contexts within an organization.Four Rules for Effective Communication:1. Have a Point: Clearly define the purpose and focus of your communication.2. Get to the Point: Quickly convey the relevance of your message to the audience.3. Get the Point Across: Ensure shared meaning and memory by engaging the audience.4. Get on the Same Page: Aim for alignment, agreement, and shared action.Eight Communication Tools for Leaders:1. Simple Statements2. Snippets3. Specifics4. Stories5. Stakes (Emphasizing the risk and benefit)6. Symbolic Language (Using symbols, illustrations, analogies)7. Side by Sides (Comparisons)8. Summaries (Condensing information into brief points)Leadership Communication: Leaders should focus on providing a clear and tangible focus, emphasizing the purpose and mission, and being specific about expectations to avoid ambiguity.Repetition for Clarity: Leaders should repeat their vision and mission at least five times more than they initially think necessary to ensure understanding and retention among team members.Communication Design: Woodruff introduces the concept of communication design, emphasizing the importance of structuring information effectively through stratification, starting with the most critical points.Competing with Noise: Acknowledge the constant competition for attention, especially in a world where people spend significant time in front of screens. Communication needs to be compelling to cut through the noise.Application Across Teams: Encourage teams to standardize around good communication practices, starting with clear communication during development days or team retreats.Impact on Project Management: Highlight the impact of clear communication on project management, emphasizing its role in preventing costly misunderstandings between stakeholders and vendors.Clarity as a Leadership Virtue: Woodruff emphasizes that clarity is a virtue, and lack of clarity can be considered unkindness. Leaders should prioritize making their communication clear to avoid misunderstandings and wasted time.Contact:Book: https://www.stevewoodruff.com/booksLinkedIn: linkedin.com/in/swoodruffhttps://www.stevewoodruff.com/
In episode 90 of the Leadership Jam Session Podcast, I sit with Jonathan Cinelli, a seasoned leader with over 20 years of experience in the construction industry. Jonathan is the host of the People First Then Construction podcast and is also the author of Kick Your Ego Aside and Put People First. He shares his leadership journey and transformation after adopting a people-centric approach as well as the importance of coaching, self-improvement, and setting clear boundaries and expectations.The interview touches on topics such as avoiding burnout, effective communication, and the power of curiosity in leadership. Jonathan highlights the role of coaching in changing his perspective and improving team dynamics, advocating for a more intentional and empathetic leadership style.Key TakeawaysPeople-Centric Approach:Lead with a people-centric approach to bring about positive transformation in team dynamics and overall successUnderstand that employees genuinely care and empowering them with information leads to successCoaching for Leadership Growth:Embrace coaching as a tool for personal and professional developmentAsk thought-provoking questions that lead to insights and encourage a culture of continuous learningSetting Boundaries and Expectations:Establish clear boundaries for focused communication and avoid distractions that disrupt workflowCommunicate expectations openly, allowing team members to contribute autonomously and take responsibilityAvoiding Burnout:Recognize that avoiding burnout requires personalized approaches, considering individual uniquenessPrioritize boundaries and expectations, fostering a healthy work-life balanceLeadership Evolution:Acknowledge the transformative power of intentional leadership, emphasizing personal growth and being the best version of oneselfApproach leadership with curiosity, consistently seeking to understand and improve interpersonal dynamicsContact:Book: Kick Your Ego Aside and Put People First Podcast: People First Then ConstructionLinkedIn: linkedin.com/in/jonathan-cinelli-pmp-acc-103b841ba
In this episode, I sit with Kim Catania, a successful strategic and leadership development consultant, to discuss the challenges and nuances of coaching and leading the younger generations in the workforce, specifically Millennials and Generation Z. Kim is member of LTEN, the Healthcare Businesswomen’s Association, and is a guest lecturer at Sacred Heart University.We dive into the distinct characteristics of each generation, emphasizing the impact of technology on Gen Z's learning style and preferences. The conversation highlights the importance of adapting coaching approaches to align with the preferences of these generations, emphasizing open-ended questions, quick and efficient communication, and the incorporation of technology in learning and development. The discussion also touches on the evolving concept of work-life balance and the need for leaders to understand and accommodate the expectations of the younger workforce.Key Takeaways:Adapt Coaching Styles: Tailor coaching approaches to suit the preferences of Millennials and Gen Z, incorporating open-ended questions and interactive methods rather than a directive style.Embrace Technology: Leverage technology in coaching and learning programs, recognizing the preference of younger generations for quick, bite-sized information and interactive platforms.Prioritize Work-Life Integration: Recognize the shift from traditional work hours to a more flexible and 24-hour approach, understanding the importance of work-life integration for the younger workforce.Encourage Continuous Learning: Foster a culture of continuous learning and development, acknowledging the rapid pace of change and the desire of Millennials and Gen Z to acquire new skills and knowledge.Build Emotional Intelligence: Emphasize emotional intelligence in leadership, as younger generations exhibit heightened self-awareness and a desire for meaningful, well-rounded success.Acknowledge Diversity and Inclusion: Address the importance of diversity, equity, and inclusion in the workplace, recognizing that these aspects hold significant value for Millennials and Gen Z.Provide Immediate Feedback: Align with the preference for quick feedback, incorporating timely and constructive feedback into coaching sessions to keep younger employees engaged and motivated.Encourage Patience and Perseverance: Recognize the importance of instilling patience and perseverance in Millennials and Gen Z. These generations, accustomed to quick information and feedback, may benefit from understanding the value of experience and learning through challenges over time. Encourage them to embrace the journey, make mistakes, and grow from experiences, emphasizing that success often involves patience and the ability to navigate setbacks.Contact:www.cataniacommunications.comkim@cataniacommunicaitons.comhttps://www.linkedin.com/in/kim-m-catania-1312196?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B75JTOYyAQiOxG3OwhUShUA%3D%3D
In this episode, I sit with Dr. Yvonne Bleam, Senior Director of Training and Development at Geron Corporation and author of "A to Z of being the best leader you can be, leading through the alphabet," discusses the importance of teaching leadership concepts to children. Yvonne emphasizes that adults have a responsibility to raise tomorrow's leaders and that her book is a valuable tool for this purpose.The book introduces leadership concepts in an easy-to-understand A to Z format, with colorful illustrations and relatable characters. Yvonne highlights the significance of teaching children about bravery, courage, and empathy. She also shares how these concepts can benefit adults by reinforcing positive behaviors and encouraging emotional intelligence.Link to book: A to Z of being the best leader you can be, leading through the alphabetKey Takeaways:Teaching leadership concepts to children from a young age can shape them into better leaders in the future.Embrace the concept of bravery and have the courage to stand up and make the right choices in both personal and professional life.Leadership is about influence, and teaching children how their behavior and decisions can influence others is crucial.Use Yvonne's book as a tool to encourage children and adults to develop emotional intelligence and social skills.Encourage risk-taking and learning from failure, as it's essential for personal and professional growth.Model positive leadership behaviors for children to learn from, as actions speak louder than words.Recognize that leadership skills, such as bravery and vulnerability, apply to both parenting and corporate leadership.Never stop learning and improving as a leader, as even experienced leaders can benefit from revisiting essential concepts.Explore the book "Leadership and Self-Deception" by the Arbinger Group as a valuable resource for personal and professional growth.Encourage team members to take risks, be courageous, and leverage each other's strengths to collectively succeed.
In this episode, I sit with Tim McElderry, a Director of Commercial Leadership Training in the biopharmaceutical industry. Tim shares his leadership journey, including the creation of his personal leadership model, and how he intends to apply his expertise in leadership in a bid for public office.KEY TAKEAWAYS:Tim's leadership journey started with a transition from a successful commercial sales leader career to commercial leadership developmentHe created a personal leadership model based on qualities (work ethic, humility, attitude, team first) and behaviors (caring, clear expectations, higher purpose, lead by example, connecting)Tim emphasizes the importance of connecting with individuals to understand their intrinsic motivators, a skill he has honed in leadership.He sees running for public office as a growth opportunity and a way to apply his leadership skills to benefit his communityTim's leadership model serves as the foundation for his campaign platform, focusing on connecting with constituents and addressing local issues with a leadership-oriented approach
In today's fast paced and ever evolving world, the success of any organization hinges on the skills and expertise of its employees. But how can organizations ensure that their workforce is equipped with the right knowledge and abilities to thrive in a highly competitive landscape?That's where training and coaching come into play. Joining me today are two exceptional guests who bring a wealth of knowledge and experience in the field of learning and development and sales leadership. Mark Jarvis and Brian Reardon both hold Director of Commercial Training and Development roles in their respective organizations, and have guided numerous individuals towards reaching their professional goals while fostering a culture of continuous growth and improvement, accountability, and trust. Together, they shed light on the value of training employees and the art of distinguishing when coaching or training is the ideal solution.KEY TAKEAWAYSAs a leader, it’s your job to coach, teach, guide, and pull through what the training team has developedThe training team is not responsible for the execution, i.e., what happens in front of customers. That’s the responsibility of the front-line leader – it’s a coaching issue Through coaching, the identification of behaviors, gaps in skills or capabilities are surfaced. Then the training team can be called in for help with skills and capabilities training to enact change in behaviorsAlignment between and across relevant stakeholders is paramount and be sure to identify and align on behaviors that are needing changeTraining solutions should not be “one and done”. They should be a journey that takes place over time with pre, event, and post-event activities for learning sustainmentIf you want better training solutions, involve the leaders early on and include a coaching element. Front-line leader pull through is the key to any successful training journey




