In this episode, Dr. Brian R. Spisak — organizational psychologist, author and senior partner at Csuite Growth Advisors — discusses the intersection of behavioral science, leadership and emerging technology in health care. Dr. Spisak shares his personal journey from burnout in behavioral mental health to a career dedicated to understanding and improving organizational well-being. Expert: Dr. Brian R. Spisak, chief people and communication officer and senior partner at Csuite Growth Advisors, ...
In this episode, Dr. Shawn Tittle discusses his transition from a working as a highly specialized cardiothoracic surgeon to serving as the senior vice president and system chief quality officer of system safety, quality and service at Houston Methodist. Expert: Shawn Tittle, MD, senior vice president and system chief quality officer for the Houston Methodist Department of System Safety, Quality and Service Notable topics covered: Culture of safetyPrinciples of high reliabilityVizient Inc. sco...
In this episode, nursing leaders Gail M. Vozzella and Caroline Mascarenhas discuss how Houston Methodist's implementation of virtual nursing and innovative technologies has transformed health care delivery, enhanced care coordination and improved patient safety. Experts: Gail M. Vozzella DNP, RN, NEA-BC, senior vice president and chief nurse executive at Houston MethodistCaroline Mascarenhas, DNP, RN, NEA-BC, vice president and chief nursing officer at Houston Methodist Cypress HospitalNotabl...
In this episode, Dr. Don M. Berwick, a foundational figure in health care quality improvement, shares his perspective on how far we've come in our pursuit to improve patient safety through the design of a safer health system — and how far we have left to go. Expert: Dr. Don M. Berwick, president emeritus and senior fellow at the Institute for Health Care Improvement (IHI), which he co-founded in 1991 and led as its first CEO, former administrator of the Centers for Medicare and Medicaid Servi...
Ms. Mary A. Daffin discusses her impact on Houston Methodist's quality and patient safety initiatives as a member of the board of directors and how her deep Methodist faith underscores her commitment to her role. Expert: Mary A. Daffin, JD Of Counsel, Barrett Daffin Frappier Turner & Engel, LLP, Vice Chair Board of Directors, Houston Methodist Hospital System and chair of multiple committees including the executive committee of the Houston Methodist DeBakey Heart and Vascular Center, qual...
In this episode, Dr. Terence Flotte discusses his efforts to train the next generation of physician leaders as dean of the UMass Chan Medical School, the ever-changing preferences of medical residency selection and the evolving field of health systems science. Expert: Terence Flotte, M.D., the Celia and Isaac Haidak Professor, is provost and executive deputy chancellor and dean of UMass Chan Medical School. He has faculty appointments as Professor in the Department of Genetic and Cellular Med...
In this panel episode, Rev. Dr. Charles Millikan and Rev. Stacy Auld discuss an In this panel episode, Rev. Dr. Charles Millikan and Rev. Stacy Auld discuss an aspect of care foundational to Houston Methodist: spiritual care and values integration. They share how the care that board-certified chaplains provide to patients and caregivers helps them navigate the most trying of circumstances. Experts: Rev. Dr. Charles Millikan, vice president for spiritual care and values integration at Houston ...
In this episode, Roberta Schwartz, PhD, shares how Houston Methodist's focused approach to using data and willingness to embrace forward-thinking technology have resulted in world-class patient care and outcomes. Expert: Roberta Schwartz, PhD, executive vice president of Houston Methodist Hospital and chief innovation officer of Houston Methodist Notable topics covered: The decision to focus on key metrics to improve qualityThe progression of Houston Methodist's rankings from Vizient and U.S....
In this episode, Dr. Tait Shanafelt discusses his pioneering research and progress made in the last 20 years to advance physician well-being and resilience for the benefit of both caregivers and patients. Expert: Tait Shanafelt, M.D., chief wellness officer, associate dean, and Jeanie and Stewart Richie Professor of Medicine at Stanford University. Notable Topics Covered: Physician and clinician well-being and fulfillment Standford Model of Physician Well-beingThe connection ...
In this episode, Dr. Robert Grossman, the visionary chief executive officer of NYU Langone Health and dean of NYU Grossman School of Medicine, discusses the pioneering business model that transformed NYU Langone into one of the best integrated academic health systems in the United States. Expert: Dr. Robert Grossman, chief executive officer of NYU Langone Health and dean of NYU Grossman School of Medicine Notable Topics Covered: Ambulatory health care model Integrated medical school and...
In this episode, Dr. Marc Boom, president and CEO of Houston Methodist, shares how every employee contributes to our vision for the second century that is summed up in six simple words: unparalleled safety, quality, service and innovation. Expert: Dr. Marc Boom, president and chief executive officer at Houston Methodist, an independent academic medical center with over 2,600 beds and over 32,000 employees. The system also includes a world-renowned research institute, eight community hospitals...
In this panel episode, we discuss how thoughtfully designed electronic health record technology results in better patient outcomes and clinician satisfaction. Guests: Dr. Jacqueline Gerhart, vice president of clinical Informatics at Epic, family medicine physician and a faculty member at the University of Wisconsin-MadisonDr. Jordan Dale, chief medical information officer at Houston Methodist, practicing hospital medicine physician at Houston Methodist HospitalNotable topics covered: Clinica...
In this episode, Dr. Faisal Masud shares how Houston Methodist uses innovative technology and a broad-based compassionate care team to provide world-class ICU care. Expert: Dr. Faisal Masud, professor of clinical anesthesiology and critical care of the Academic Institute, medical director of the Center for Critical Care, Mary A. and M. Samuel Daffin, Sr. Centennial Chair in Anesthesia and Critical Care, Houston Methodist Weill Cornell Medical College Notable topics covered: Lowering mort...
In this episode, Dr. Jessica Dudley explains how Press Ganey uses their substantial collection of workplace and patient survey data to help health care organizations improve physician engagement and wellbeing — which leads to better patient outcomes. Expert: Dr. Jessica Dudley, chief clinical officer at Press Ganey Notable topics covered: Using survey data to improve the workforce and patient experienceCreating a sense of organizational belonging and engagementCorrelating engagement to patien...
Preventing infection and enhancing recovery are metrics for surgical quality of care. In this episode, Dr. Pedro Ramirez discusses efforts to standardize patient care, including implementing surgical site infection bundles and Enhanced Recovery After Surgery (ERAS) initiatives before, during and after surgery to improve and improve patient outcomes. Expert: Dr. Pedro Ramirez, chairman of the Department of Obstetrics and Gynecology at Houston Methodist Hospital and the Alan L. Kaplan Cha...
Houston Methodist is one of the nation’s leading health systems and academic medical centers. In this wide-ranging episode, Dr. H. Dirk Sostman, Houston Methodist executive vice president and chief academic officer and president and CEO of the Houston Methodist Academic Institute (HMAI), discusses his remarkable 20-year career at Houston Methodist advancing quality of care through academic research and scientific innovation — including leading Houston Methodist through one of the fastest-evol...
Health care safety is a public health issue. Despite progress, preventable harm remains unacceptably frequent. In order to reduce harm in all its forms, we need to know what causes it and why. In this episode, Dr. Tejal Gandhi, chief safety and transformation officer at Press Ganey, delves deep into the latest industry insights and offers recommendations for creating safer environments for patients and providers. Expert: Dr. Tejal Gandhi, chief safety and transformation officer, Press Ganey ...
Lean management focuses on continuous improvement through making incremental process changes to improve quality and efficiency. In this episode, Dr. Eric Dickson, president and CEO of UMass Memorial Health, shares how lean management principles transformed the largest not-for-profit health care system in central Massachusetts. Expert: Eric W. Dickson MD, MHCM, FACEP, President & CEO UMass Memorial Health Notable topics covered: Lean management methodologyContinuous process improvement...
The world of vascular surgery comprises a wide range of specialties. How does a hospital system manage quality across fields to ensure the best patient outcomes possible during surgery and beyond? In this episode, Dr. Schaal discusses generational advancements in vascular surgery and the charge to manage quality across specialties in a large hospital system with Dr. Alan Lumsden, medical director of the world-renowned Houston Methodist DeBakey Heart & Vascular Center. Guest: Dr. Alan Lu...
What are health care accreditations and certifications? Why are they important? Who conducts them? Providing the highest quality care in the safest environments possible is both the goal and the responsibility of health care organizations. But how is quality defined and measured? And by whom? On this episode, Dr. Schaal discusses health care accreditation and certification with Mr. Kelly Proctor, president of DNV Healthcare. Expert: Mr. Kelly Proctor, President of DNV Healthcare Notable top...