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© 2025 Leading in Dentistry
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Helping develop the leadership skills of each team member in the dental office (not just the business owner).
44 Episodes
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In this episode, Dr. Eggett opens up about a difficult moment—an argument with a team member where he didn’t show up as his best self. It was uncomfortable, humbling, and ultimately transformational. That experience sent him on a deep dive into interpersonal communication, and what he discovered changed the way he leads. He shares three of the most impactful takeaways: the power of Labeling and Sorting thoughts before reacting, the importance of Closing the Loop to ensure true understanding, ...
In this rebroadcasted episode, Dr. Wes Eggett shares the BRAVING framework from Brene Brown as way to articulate the various aspects of trust. Dr. Eggett makes the case that dental team members and leaders can utilize this framework when trust has been broken to determine exactly what about the relationship caused the trust to be damaged. By putting words to why trust is broken, teams and leaders can work together to repair those aspects of trust and grow closer together. With trust being th...
Feeling stuck? In this episode of Leading in Dentistry, we explore four simple but powerful tools to help you break out of a slump—two questions and two quotes that have helped me (and many others) regain momentum in both clinical work and leadership. Whether you're overwhelmed with too many priorities or just low on energy, these prompts can help you cut through the fog, clarify what matters most, and take that next right step. You’ll hear real-world examples from my own dental practice: how...
In this episode, Dr. Eggett gives his top five pieces of advice for new grads! Whether you're fresh out of dental school, hygiene school, assisting school, or just new to the job, this episode is for you! Experienced team members and leaders can also benefit from putting themselves in the shoes of newer graduates and figuring out how to best lead them to success. Be on the lookout for discounts coming up for new graduates on our 90-Day Leadership Development Program, as well as the release of...
In this short (but sweet!) episode, I share a recent story about a win that our team had in training an assistant to complete prep scans on crowns. A patient came in on recall this week and it reminded me of this crown case, and I wanted to share it with everyone to inspire you to TRUST your team! Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8. https://uppb...
In this episode, we unpack the 3 E's of Team Leads—a simple yet powerful framework built around three E’s: Example, Execute, and Experience. Whether you’re a dental assistant, front desk lead, or hygienist stepping into leadership, this episode breaks down what it really means to lead without a title. You’ll learn how being a calm, competent example, carrying out the vision of your leadership team, and creating a positive experience for both coworkers and patients can elevate your entir...
This episode welcomes back Dr. Richard Low to the podcast! Dr. Low shares his journey of leadership and the eventual feelings of burnout that resulted from the struggles that came with it. After having largely stepped away from his role as a clinical dentist and CEO of his company, Dr. Low has directed his focus towards helping dentists who struggle with feeling overwhelmed with the stresses of being a dentist. If you are struggling with feelings of burnout, overwhelm, or just need someone to...
In this episode, we tackle one of the toughest leadership questions: How do you know when it’s time to move on—or when it’s time to let someone go? Using a simple 2x2 matrix and a four-question reflective checklist, we explore the key factors that signal whether a situation is fixable or fundamentally misaligned. We discuss the importance of communication, patience, and self-awareness in decision-making, and how to ensure that leaving (or terminating) isn’t just an escape from discomfort but ...
Associate dentists are a growing portion of the dental industry and the power they hold to affect change in the office cannot be overstated! In this episode, we sit down with Dr. Tony Schicktanz, AKA The Educated Associate, to discuss the role of associate dentists in leading the dental team. Tony has a wealth of knowledge on the subject of associate dentists and the potential they have to steer the team in the right direction, as well as innumerable tips and tricks on helping associates find...
In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influ...
I recently had the chance to join Dr. DeAngelo Webster on the Practice Biopsy podcast to talk about leadership in dentistry—what it is, what it isn’t, and how anyone can step into it, title or not. We discussed how great leaders multiply impact, why trust is the foundation of influence, and how the TEACH model helps create systematic, measurable growth. Whether you’re leading a practice, a team, or just yourself, this conversation breaks down leadership into real, actionable steps. ...
In this episode, Dr. Wes Eggett breaks down the 5 Lies of Culture, a concept taught by Ginger Hardage, and explains why these misconceptions can hold businesses—and dental practices—back from reaching their full potential. He dives into how culture isn’t just about perks or mission statements on the wall, but about the daily leadership actions that shape a thriving team. Dr. Eggett challenges the idea that culture is someone else’s job, emphasizing that every team member, from the front desk ...
In this episode, Dr. Eggett catches up with a friend from dental school - Dr. Josh Sanchez. Dr. Sanchez shares his story of buying a practice with next to zero funds and building it up to what it is today, all while fighting to give his family the life they deserve. Tune in to hear how he went from living in a trailer, losing it in a flood, and sleeping on an air mattress in the back of his office to having a thriving practice bringing in over 100 new patients a month. Dr. Sanchez's story t...
With this episode being released the day after Martin Luther King, Jr. Day, we take advantage of the opportunity to discuss the famous "I Have a Dream" speech and the power of communication skills in leadership. Dr. Eggett specifically dispels the notion that charisma and public speaking skills are critical to being a good leader, but emphasizes the need for a leader to be a good communicator. Focusing on three elements of communication, this episode dives deep on (1) Knowing Your Goal, (2)...
In this special first episode of 2025, Dr. Wes Eggett talks with Dr. Richard Low about his experiences in leadership throughout his time in dentistry. As a serial self-starter himself, Dr. Low gives actionable and tactical tips for any member of the dental team looking to broaden their impact both in and out of the office. With his unique perspective in having been a leader in a variety of different capacities, Dr. Low shares how leaders can manage the demands of leadership and the struggles ...
In this episode of the Leading in Dentistry podcast, Dr. Wes Eggett shares an exclusive clip from his 90-Day Leadership Development Program, offering insights that will transform how you approach leadership. Dr. Eggett introduces the concept of "leading musically," where leadership transcends technical correctness to create a more authentic and impactful connection with your team. Drawing on real-world examples, he illustrates how bringing personal passion and heart to leadership makes all th...
In this episode, we tackle one of the most dangerous phrases in leadership and team dynamics: “That’s how we’ve always done it.” Why is this mindset such a red flag for teams and leaders? We’ll explore how clinging to outdated habits can stifle growth, create frustration, and prevent innovation. You’ll learn why questioning the status quo is essential for maintaining alignment with your team’s goals, and we’ll share practical strategies to move beyond this limiting mindset. Whether you’re a...
With the official release of the 90-Day Leadership Development Program quickly approaching, Dr. Eggett shares a sneak peek of the module on identifying and setting expectations. This specific clip focuses on the barriers people often experience when setting expectations and how to think through each of those. Once we know what the problem is, then we can get to figuring out how to solve it! For more on the 90-Day Leadership Development program, just visit www.leadingindentistry.com and subm...
In this episode, Dr. Eggett interviews Practice Manager Zach Shelley. Zach has been in the dental field since 2009, starting his career as a Dental Technician before transitioning to become the office manager for Satellite Family Dentistry and Beachside Smiles Pediatric Dentistry. Zach shares a wealth of knowledge about leadership principles specific to office managers, including some sage advice on how to check IN with people, not check ON them. His insights into how to develop relationship...
In this episode of the Leading in Dentistry Podcast, Dr. Eggett begins by reviewing the recent two-week hiatus he took to launch the 90-Day Leadership Development Program. He gives an outline of the course for those interested in developing their leadership mindset, skillset, and toolset. Dr. Eggett also explores Patrick Lencioni's concept of the Ideal Team Player, giving examples of each category of team member who has (or lacks!) the essential virtues for being an ideal team player. We fi...
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