Leap to Scale

<p>Leap to Scale is for technology curious leaders of service firms who want higher margins without adding headcount. Each week, Justin Davis and Greg Ross-Munro show how to turn firm expertise into repeatable, sellable technology products: SaaS, packaged workflows, and AI-powered tools clients can buy again and again. With AI, more of your know-how can be captured, standardized, and protected as IP instead of being rebuilt in every engagement. </p><p><br /></p><p>We focus on practical decisions: what to productize, how to price it, when to build vs. buy, and how to use AI responsibly without risking delivery quality or margin. Clear steps, real tradeoffs, usable examples.</p><p><br /></p>

Don’t Get Eaten by the Robots: A New Era for Service Businesses

Service companies are facing their biggest transformation since the internet boom. Greg and Justin talk about the cultural and technological shifts driving it, from AI tools and automation to changing customer comfort with digital experiences. The takeaway: every business leader should be exploring how to use technology to boost margins, delight customers, and stay ahead of disruption.

12-09
14:28

Introducing Leap to Scale: Same Team, Sharper Focus

Big news! Decoder is becoming Leap to Scale. In this brief announcement, we talk about why the shift matters, what prompted the name change, and how our content is getting even more focused on helping service-firm operators grow sustainably. No fluff, just actionable steps to scale smarter.

12-09
01:36

Intro to Software Development Methodologies

Welcome to Decoder podcast, where we step inside the world of a software development agency and learn how bits and bytes become useful technology. Each episode features conversations with software creators and users about the process, challenges, and fun of building software. Intended for a non-technical audience, this podcast will help you understand how software is built so you can more effectively engage with software developers for more successful projects. In this episode, Sara is join...

09-08
27:44

Why Everyone Should Learn About Software Development

Welcome to Decoder podcast, where we step inside the world of a software development agency and learn how bits and bytes become useful technology. Each episode features conversations with software creators and users about the process, challenges, and fun of building software. Intended for a non-technical audience, this podcast will help you understand how software is built so you can more effectively engage with software developers for more successful projects. In this episode, Sara i...

07-06
21:37

Design Talk 101: How to Discuss Design Without Being a Designer

How do you critique product design when you’re not a designer? In this episode of Decoder, we’re breaking down the art of design communication to help non-designers collaborate effectively with design teams. Sara Altenhoff sits down with Sourcetoad’s CEO Greg Ross-Munro and VP of UX Justin Davis to explore how to navigate design conversations and avoid the dreaded “it just doesn’t feel right” feedback trap. Here’s what you’ll learn: How to express your design concerns clearly and constructive...

11-19
45:53

EdTech Essentials: What You Need to Know to Build Software for Education

In this episode, Sara Altenhoff is joined by Greg Ross-Munro and Nick DeMelas. The three discuss the most important things to consider when building software for education. Key Points Discussed: Interface Design: What special considerations should you make when designing software for learners of all ages? Integrations in Educational Software: From LMS to rostering tools, integrations are a must for efficiency, scalability, and ease of use. Compliance and Security: Which regula...

08-20
28:38

Building Smarter: Leveraging Frameworks for Your Software Development Project

In this episode, Sara Altenhoff is joined by Justin Davis and Greg Ross-Munro. The three discuss the various approaches to building software, and the important considerations in choosing the right foundation for your application. Key Points Discussed: Frameworks: Exploring the flexibility and control offered by frameworks, along with their customization and performance benefits.Content Management Systems (CMS): Understanding the ease of use, rapid deployment, and potential limitations in cust...

07-30
38:03

Crafting Bespoke Financial Solutions with AI and Human-Centered Design

In this episode, Sara Altenhoff is joined by Gregg Hilferding and Justin Davis. The three dive into how AI and human-centered design are transforming the financial services industry. Key Points Discussed: Understanding Terms: Defining AI and human-centered design.AI in Financial Services: Advances in AI for personalized services, fraud detection, and user needs prediction.Human-Centered Design: Principles and processes tailored for financial products, focusing on user control, transparency, a...

06-28
35:27

Investing in Innovation: How Technology Shapes PE Strategies

In this episode, Sara Altenhoff is joined by Justin Davis, VP of UX at Sourcetoad, and Greg Ross-Munro, CEO of Sourcetoad. The three discuss the huge potential for technology to shape and transform the strategies of PE firms. Key Takeaways: Understanding PE Firms: Explanation of the goals of PE firms and the complexities of managing holding companies. Value Growth through Operational Improvements: Learn how PE Firms can increase the value of their holdings through operational...

05-31
35:48

Custom Code, Common Goals: The Tech Backbone of Modern Franchises

In this episode, host Sara Altenhoff is joined by Greg Ross-Munro, CEO of Sourcetoad, and Gregg "3G" Hilferding, VP of Delivery at Sourcetoad. They unpack how technology not only solves traditional challenges in franchising, but also sets the stage for unprecedented growth and consistency across various industries. Key Takeaways: Understanding Franchises: Exploring the "hub and spoke" model across sectors, including a unique look at non-profits.Tech as a Problem Solver: How technology enforce...

04-05
31:03

Intro to Product Management

Click here to watch the video version of this episode on YouTube! In this episode, host Sara Altenhoff is joined by Greg Ross-Munro, CEO of Sourcetoad, and Justin Davis, VP of UX at Sourcetoad. They discuss a very important role in the world of digital product development: Product Management! Tune in to learn all about the basics of Product Management, including: How Product Management differs from Project ManagementHow Product Owners fit into Product ManagementHo...

02-12
37:36

How to build your dream software development team

Thinking about building an internal software development team for your software or app idea? There is so much to consider! In this episode, Sara Altenhoff is joined by Greg Ross-Munro and Gregg "3G" Hilferding to discuss the process of building an internal development team from scratch. Tune in to hear some real-world insight on who you should hire first, how to sustainably grow your team, and how to structure your leadership.

11-20
31:53

Questions to Ask Your Software Development Company

The search for the right software development agency for your project can be daunting, especially if this is your first time having custom software built! In this episode, Sara Altenhoff is joined by Greg Ross-Munro and Gregg "3G" Hilferding to discuss some important things to consider as you vet development agencies. Tune in to learn which questions you should ask about the agency's team, liability, compliance, and previous work.

09-22
31:10

Muhammad Amirr

In today’s digital world, learning software development is essential for everyone. It equips individuals with valuable problem-solving skills and empowers them to build innovative solutions. Understanding coding can open career opportunities and foster creativity. Software development also promotes critical thinking and logical reasoning. Whether for personal growth or professional advancement, learning to code is a beneficial investment. For more tips and insights on coding, visit https://ssstwitter.com. Empower yourself with the tools for the future!

12-20 Reply

jim front

This article https://attractgroup.com/blog/implementing-devops-security-best-practices-and-principles/ on implementing DevOps security best practices is a crucial read for organizations aiming to enhance their cybersecurity posture. It effectively combines the principles of DevOps with robust security measures, emphasizing the importance of a culture of collaboration between development and operations teams. The practical insights and strategies provided can help mitigate risks while maintaining agility, ensuring that security is integrated seamlessly into the development lifecycle. A must-read for modern tech teams!

10-13 Reply

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