Learning to Change

I’m in a group chat with several of my favorite fellow educational leaders where we help each other work through issues stemming from a variety of topics. But one recent question posed to the group really got to the heart of so much of what is facing educators in the United States: Fear. Fear has a profound impact on public education, often holding back progress and innovation. From curriculum choices, to developing a supportive school culture, to the fear instilled by standardized testing for both students and teachers, fear in educational environments limits critical thinking, disengages students, and keeps teachers stuck with outdated methods and practices. Overcoming these fears involves fostering a supportive environment that encourages risk taking, values diverse viewpoints, and prioritizes the well being of both students and teachers. But it is possible to create change in our educational systems and there are three essential Ps that can help us do it. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_27_FINAL.mp3" title="27. Permission, Protection, and Policy Reduction"] LISTEN TO THE FULL EPISODE TO HEAR: Why Permission is crucial to cultivating an environment where students and teachers can innovate Why teachers need Protection from punitive consequences in order to take risks and create opportunities for growth How Policy Reduction helps educators be more agile and responsive in implementing new ideas Questions for educators and leaders to help identify where and how to bring more of the 3 Ps into schools LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

Navigating the complexities of organizational change and personal growth can be challenging. Often we find ourselves stuck, unable to move forward because we haven't truly embraced the power of learning. But by fostering a culture of learning in our organization, by prioritizing the personal and professional growth of the people in our organizations, we can overcome the obstacles that hold us back.  As Modern Learners embarks on our project with the New York State Department of Education, we know that working with educators and administrators to reimagine assessment is asking for a lot of growth and change.  One of the first exercises we’ll do with the seventeen schools participating in the PLAN Pilot Program will be to lead them through the Immunity to Change map, developed by Robert Kegan and Lisa Lahey. Today, I am revisiting the Immunity to Change framework and outlining this process that helps people and organizations find the clarity that they need to make real change happen. And feel free to grab a pen and a piece of paper and follow along with me as you listen! [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_26_FINAL.mp3"  title="26. Revisiting the Immunity to Change Map"] LISTEN TO THE FULL EPISODE TO HEAR: Why a commitment is not the same thing as a goal or an outcome How the Immunity to Change map helps parse out behaviors from the emotions that drive them How to identify and test the assumptions underlying your competing commitments RESOURCES: Immunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization, Lisa Lahey, Robert Kegan LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

[fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_25_FINAL.mp3"  title="25. The PLAN Pilot Work with the New York State Education Department "] I want to share an exciting project that Modern Learners will be doing. We’ve been selected by the New York State Education Department to be the Technical Assistance Center for the PLAN Pilot work. This is a big deal. PLAN stands for Performance-Based Learning and Assessment Networks. The work of the PLAN Pilot is to create a network of schools that will explore assessment strategies that foster high quality instructional opportunities where the learner is at the center of the learning experience. I believe this work has the potential to be the most impactful work that my team will do in our entire careers. Supporting a state that has standardized tests in place as a graduation requirement with the work of reimagining their assessment system is wildly exciting. And a little bit scary.  The idea of the Regents Exams going away is unimaginable to some. However, New York’s Blue Ribbon Commission has been planting the seeds for that work, and in a call last week, it was mentioned that the Blue Ribbon Commission would be beginning discussions as early as June 2024. Though our project is separate from the work of the Blue Ribbon Commission, it is intended to help New York plan and prepare to support the schools in the event that the Blue Ribbon Commission charts an alternative path to graduation. The primary objectives of the PLAN Pilot are three-fold. To build capacity and knowledge. The pilot seeks to build a strong, shared knowledge base of performance-based learning and assessment among students, educators, families, and communities. There is a lot of information that needs to be elevated in relation to this work, because shifting our brains from thinking about the Regents Exam as a graduation requirement to more of a performance-based assessment will raise a lot of questions and uncertainties. So we will build capacity and knowledge to help calm fears and build more certainty. This involves developing assessment literacy so that stakeholders understand and can effectively use performance data to enhance teaching and learning. Professional learning and support. I’m really excited about this because educators will engage in high-quality professional learning experiences. I believe that in all systems, everyone is a learner. We have to stop being teachers first and become learners first in order to experience the shifts in the field that we’re hoping for. These include school-based and network-wide trainings, professional developments, and participation in a community of practice. The collaborative environment will be designed to increase and continuously improve the capacity to develop and use high-quality, performance-based approaches to learning and assessment. Systemic change and sustainability. The pilot aims to establish a sustainable and systemic change in educational assessment by supporting schools in creating transition plans and budgets that ensure the longevity of performance-based learning and assessment practices. This involves working with technical assistance centers like the ones we at Modern Learners will be hosting and building to provide ongoing support and resources. We want to support schools and districts with operationalizing the systems that will need to be implemented in schools.  By having a Technical Assistance Center, you can build out supports that can help multiple schools at one time and do so in a way that is strategic, predictable, and consistent. That is our goal. The PLAN Pilot imagines that we will have enhanced learning opportunities where the focus is on creating authentic learning experiences that engage students more deeply and meaningfully. Performance-based assessments allow students to demonstrate their knowledge and skills through real world tasks and projects,

Documenting our processes and outcomes when we’re doing change work is vital. I recently encountered a philosophical concept that perfectly helps illustrate this, and today, as part of our ongoing series of explainers, I want to talk through the ideas of studium and punctum and how they can be applied to our work in and out of the classroom. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_24_Explainer_FINAL.mp3"  title="24. Studium and Punctum, and How to Make the Story Yours"] LISTEN TO THE FULL EPISODE TO HEAR: Philosopher Roland Barthe’s definition of studium and punctum What we can learn about the use of studium and punctum from Taylor Swift How employing studium and punctum will impact how we at Modern Learners document our process of reimagining assessments in New York state RESOURCES: The Writing Teacher's Guide to Pedagogical Documentation: Rethinking How We Assess Learners and Learning, Angela Stockman Camera Lucida: Reflections on Photography, Roland Barthes LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

Learning design and lesson planning might sound interchangeable, but they have distinct uses and purposes in education. So what’s the difference? In today’s episode, I’m responding to a listener question and parsing out these two concepts. I’ll talk about why, how, and when both of them apply to our learning environments, along with key questions and practical considerations for each phase. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_23_Explainer_FINAL.mp3"  title="23. What is the difference between Learning Design and Lesson Planning?"] LISTEN TO THE FULL EPISODE TO HEAR: How the end user is the key differentiator between learning design and lesson planning How learning design addresses questions of goals, access, and strategies to foster effective and engaging learning experiences How learning design helps us think through the how and why of teaching particular content, for both teachers and students The difference between assessment of learning and assessment as learning Why learning design needs to happen well in advance of lesson planning How lesson plans put learning design into action in the classroom LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

All change is linguistic. It’s something that I frequently remind people of, but what do I really mean when I say that? The words we use have meanings. Changes in our language reflect the deeper cultural shifts at play and help us dismantle barriers and promote understanding. In this episode, I want to take a moment to dig into how linguistic changes bring us closer to our goal of more equitable, accessible, and supportive learning environments. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_22_Explainer_FINAL.mp3"  title="22. All Change Is Linguistic"] LISTEN TO THE FULL EPISODE TO HEAR: How the language we use embodies our values and commitments to change How seemingly simple shifts in language help us create more supportive, inclusive learning environments How language drives change in narratives and pedagogical approaches to our students RESOURCES: Community: The Structure of Belonging, Peter Block LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

As part of our series on event planning and community, Gina Bianchini, founder and CEO of Mighty Networks joins me to talk about why People Magic is more than a set of tools, but a guiding philosophy of making valuable connections between people. She also explains why many online groups are using their platforms “off-label,” and how Mighty Networks is changing the game in community engagement. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_21_Gina_Bianchini_FINAL.mp3"  title="21. Enhancing People Experiences in Events and Community Engagement with Gina Bianchini"] LISTEN TO THE FULL EPISODE TO HEAR: Why member to member connection is the most important factor to the success for online communities and events How Mighty Networks has reimagined the member profile as a site for engagement and connection with other users The coming role of AI in community moderation How communities get people out of the constant churn of social media content creation LEARN MORE ABOUT Gina bianchini Mighty Networks Connect with Gina on LinkedIn LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

In this installment of Off the Cuff Rants on Learning, I’m sharing my unfiltered thoughts and perspectives on accessibility. A recent experience speaking at an event has accessibility and universal design for learning on my mind, and I want to invite you to consider these issues with me. Let’s think through how we can remain true to our values of inclusion even when the pressure is on, the tech isn’t working, or other obstacles crop up. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_20_Rant_FINAL.mp3"  title="20. Off The Cuff: On Accessibility"] LISTEN TO THE FULL EPISODE TO HEAR: The incident with a tech issue and an event organizer that left me feeling shaky  Our responsibility around accessibility LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

In this installment of Off the Cuff Rants on Learning, I’m diving into the deep end and offering my unfiltered thoughts, passion, and perspectives on a topic that keeps me up at night: Bullying. These rants aren’t about getting it right on the first try, but about unpacking concepts and facing uncomfortable truths so that we can reflect and revolutionize our understanding of the challenges classrooms face every day. Let’s start the conversation. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_19_Rant_FINAL.mp3"  title="19. Off The Cuff: On Bullying"] LISTEN TO THE FULL EPISODE TO HEAR: How I handled reports of bullying as principal of a small, rural school What students can gain by going through a conflict resolution process Why students need to learn conflict management How current systems disempower students who are being bullied LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

Welcome back to our series on creating impactful events. In the last episode, Liz Lathan asked the question, “You know what would be really fun?” To which I said, “Inviting Liz’s business partner at The Community Factory to talk more about fun and spontaneity in events and dream about what events could be!” So today, Nicole Osibodu joins me to dig into creating events that aren’t cookie-cutter and build real connections between attendees. She’ll also share about the first secret business trip and being barefoot in the boardroom. Nicole Osibodu is a hug-addicted visionary and human catalyst with a flair for the unconventional. Her strength is building and growing businesses through community that converts! For Nicole (and Maya Angelou), the road to success is paved by the people that are part of our communities. Together, we create memorable moments that live on forever in the stories we tell. She’s been fortunate to have been on teams that have built incredible moments for impactful organizations like The White House, Harpo Productions, created the world’s first secret business trips and even Austin's first women's professional sports team. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_18_Events_Nicole_Osibodu_FINAL.mp3"  title="18. The Community Factory: Crafting Intimate Events for Meaningful Connections with Nicole Osibodu"] LISTEN TO THE FULL EPISODE TO HEAR: Creating a formula that makes each event feel unique and impactful How Nicole and Liz pulled off bringing 80 notoriously Type A professionals on a secret trip Why Nicole creates collaborative events that include herself, the attendees, and even the location owners and managers The lasting impact in life and business of the tight-knit bonds Nicole’s events create How Nicole embraces being a “walking blooper reel” in her brand on LinkedIn LEARN MORE ABOUT Nicole osibodu The Community Factory Connect with Nicole on LinkedIn Instagram: @thecommunityfactory LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

When dreaming up memorable events, today’s guest’s favorite question to start with is, “You know what would be really fun?” In this episode, we talk about bringing a flair of fun and spontaneity to your events, how creating shared experiences among peers builds community, and the time she ended up hosting a wedding at a corporate event. Liz believes that conversations can change the world when you facilitate an open exchange of ideas, and that's what The Community Factory's Spontaneous Think Tanks aim to do. By bringing people together to share challenges and solutions, magical moments of co-creation can emerge. Watching the connections get made and community form right before her eyes lights her up every day. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_17_Events_Liz_Lathan_FINAL.mp3"  title="17. Creating Memorable and Fun Events That Meet Your Goals With Liz Lathan"] LISTEN TO THE FULL EPISODE TO HEAR: Why what happens in “the box” is more important than what the container looks like The challenges of creating community experiences at live events in the post-COVID world How to create a “Spontaneous Think Tank” that engenders real connection and conversation How building emotional connections at your event benefits your brand Breaking away from the keynote, breakout, expo conference format Why the fun has to be tied to memorable content Five key Cs for building community at your events LEARN MORE ABOUT Liz lathan The Community Factory Connect with Liz on LinkedIn LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

At Modern Learners, we help people and organizations host meaningful events. We focus on designing high-quality learning events and leverage a variety of design techniques and tools to do that. In this new series, we’re digging into some of those design techniques and tools by speaking with a variety of industry experts. Each of our guests will bring their expertise and point of view on various facets of event planning and execution, from budgeting nuances, to creative activations, to evolving attendee expectations. Today, I’m speaking with Michael Helmbrecht of RingCentral about how technology can empower attendees and transform the dynamics of virtual, hybrid, and on-site events. We'll explore the crucial concept of attendee agency, delving into how it shapes the events, and the event experience and the pivotal role technology and AI play in facilitating this. Michael Helmbrecht is the VP of Product Management for Video at RingCentral, which he joined in April 2022. He has extensive product and operating experience. Before RingCentral, Michael was Chief Product Officer at  AmplifAI, an AI performance enablement platform for contact center employees. Prior to that, he spent 12 years at Lifesize and Logitech working in the video conferencing and contact center markets in Chief Operating Officer and Chief Product Officer roles. Michael also spent 9-years at Dell in product and marketing leadership positions. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_16_RingCentral_FINAL.mp3"  title="16. How Technology Enhances Engagement and Community for All Events with Michael Helmbrecht"] LISTEN TO THE FULL EPISODE TO HEAR how: RingCentral Events approaches the challenges of hybrid or fully virtual events and allows organizers to build engaging experiences Balance opportunities for attendees to engage with each other with the ability to be an observer RingCentral Events is integrating AI tools to make it easier for organizers to produce high-value events Virtual events are changing the monetization and expo models of traditional conferences and trade shows LEARN MORE ABOUT RINGCENTRAL Website LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

In the final installment of this series on Just Culture, Julie Stephenson and I do a deep dive into the spectrum of behaviors within the Just Culture framework and how behaviors, actions, and outcomes are handled by the framework. Julie Stephenson’s commitment to and passion for conversations that move organizations toward a healthier and more human place to live, work and learn have guided her entire career. Currently, she supports a critical access hospital in southwestern Wisconsin as a certified coach and Just Culture leader. Her most recent creative endeavor includes The Water We Swim In series and The Lab — a cultural and storytelling experiment she co-created. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_15_Julie_Stephenson_FINAL.mp3"  title="15.Just Culture: The 5 Types of Behavior"] LISTEN TO THE FULL EPISODE TO HEAR: How Just Culture helps us accept the inevitability of human error and fallibility The importance of judging behaviors, not just outcomes Examining situations in which someone knowingly caused harm Assessing at-risk behaviors within a Just Culture framework The two most prevalent behaviors found in workplaces The difference between risky behavior and reckless behavior How Just Culture responds to behaviors, from consolation to sanction RESOURCES: The Just Culture Company LEARN MORE ABOUT julie stephenson Compounding Courage Facebook: @CompoundingCourage LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

Julie Stephenson returns to continue our special series on Just Culture. In our previous episodes, we’ve defined what Just Culture is, along with the common language used in implementing it. We’ve also learned how mission, vision, and values are intimately connected to creating a Just Culture. Today, we’re digging into our duties in the workplace, and how we respond to breaches of those duties within a Just Culture framework. Julie Stephenson’s commitment to and passion for conversations that move organizations toward a healthier and more human place to live, work and learn have guided her entire career. Currently, she supports a critical access hospital in southwestern Wisconsin as a certified coach and Just Culture leader. Her most recent creative endeavor includes The Water We Swim In series and The Lab — a cultural and storytelling experiment she co-created. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_14_Julie_Stephenson_FINAL.mp3"  title="14: Just Culture: Duties and Breaches"] LISTEN TO THE FULL EPISODE TO HEAR: Breaking down the expectations of conduct within an organization Defining procedural compliance in the workplace and how we respond to changing information and protocols How baking a cake illustrates the essential duties employees owe their organization Getting to the root causes of breaches in duties RESOURCES: The Just Culture Company LEARN MORE ABOUT julie stephenson Compounding Courage Facebook: @CompoundingCourage LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

I’m back with Julie Stephenson for our special series on Just Culture. We’re continuing to define how Just Culture emphasizes fairness, empathy, and shared accountability and how shifting to this system is transforming the hospital where Julie works. In this episode, we explore how implementing a Just Culture model can truly impact an organization’s mission, vision, values, and beliefs. Julie Stephenson’s commitment to and passion for conversations that move organizations toward a healthier and more human place to live, work and learn have guided her entire career. Currently, she supports a critical access hospital in southwestern Wisconsin as a certified coach and Just Culture leader. Her most recent creative endeavor includes The Water We Swim In series and The Lab — a cultural and storytelling experiment she co-created. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_13_Julie_Stephenson_FINAL.mp3"  title="13. Just Culture: Vision, Mission and Values"] LISTEN TO THE FULL EPISODE TO HEAR: Defining mission, vision, and values in a just culture framework The relationship between vision and values How just culture recognizes and addresses the potential for competing values between individuals and organizations The difference between hiring for culture and hiring for compliance How implementing just culture impacts employee burnout, retention, and sustainability How just culture systems help organizations and individuals handle when it’s time to part ways RESOURCES: The Just Culture Company LEARN MORE ABOUT julie stephenson Compounding Courage Facebook: @CompoundingCourage LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

A Just Culture is one where fairness, empathy and shared accountability are paramount.  In this special four-part series, returning guest Julie Stephenson and I will examine how this culture has transformed the hospital where she works, shifting from punitive responses to understanding and addressing root causes. We'll also look at the challenges of implementing just culture, from overcoming resistance to change, to fostering a blame-free, yet accountable environment. Julie will shed light on the nuances of mistakes, at risk behaviors, and the value of curiosity and systems thinking in this context. In this episode, we’re defining what a just culture is, how the model accounts for the systemic structures in which individuals make choices, and what it meant to implement a just culture framework in Julie’s rural critical access hospital. Julie Stephenson’s commitment to and passion for conversations that move organizations toward a healthier and more human place to live, work and learn have guided her entire career. Currently, she supports a critical access hospital in southwestern Wisconsin as a certified coach and Just Culture leader. Her most recent creative endeavor includes The Water We Swim In series and The Lab — a cultural and storytelling experiment she co-created. This work destigmatizes mental health, normalizes sharing stories, and honors the lived experiences of our friends and neighbors in southwestern Wisconsin. In 2018, Julie founded Compounding Courage to create a movement inspired by Mr. Rogers’s wise words, "Anything that’s human is mentionable, and anything that is mentionable can be more manageable. When we can talk about our feelings, they become less overwhelming, less upsetting, and less scary. The people we trust with that important talk can help us know that we are not alone." [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_12_Julie_Stephenson_FINAL.mp3"  title="12:  What is Just Culture and Why Organizations Might Want to Learn About It with Julie Stephenson"] LISTEN TO THE FULL EPISODE TO HEAR: Why implementing a just culture requires embracing human fallibility in order to reduce harm How working through COVID shed light on structural inequalities that existed within the hospital Four key components and definitions with just culture Why understanding context is essential closing the gap between what we believe and what we do The challenges of moving away from systems that are hierarchical and punitive to one that is more strategic and compassionate How implementing a just culture framework supports the wellbeing of those within the system RESOURCES: The Just Culture Company LEARN MORE ABOUT Julie Stephenson Compounding Courage Facebook: @CompoundingCourage LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

In the first of a new series, Off the Cuff Rants on Learning, I’m ditching the script and speaking straight from the heart. In each of these rants, I’ll share my thoughts and experiences, unfiltered and unrestrained, about a variety of issues in education and learning. I'll be tackling the topics that keep me up at night, the concepts that need unpacking and the uncomfortable truths we need to confront. First in this series is about Multi-Level Systems of Support. I’ve worked on several projects recently that have required me to study and reflect on MLSS models and I have thoughts. Get ready. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_11_Rant_FINAL.mp3"  title="Ep 11. Off The Cuff Rants On Learning: On Defining Levels of Support"] LISTEN TO THE FULL EPISODE TO HEAR: Breaking down how we got here through Response To Intervention (RTI) models What the research shows about the limitations of RTI How RTI morphed into Multi-Level Systems of Support–and how little has changed except the language A different way of thinking about tiers that emphasizes the supports available, not sorting the students who need them Why we need clear success criteria for supports and interventions LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

Sharing and listening to life’s stories can have a profound impact on us and the people around us. Storytelling is an opportunity to learn, and when people learn, people change. Today, I’m talking with Graham Callis about the power of storytelling.  Graham Callis is a storyteller and life coach. He founded Your Story Life Coaching and is an experienced storyteller, having graced the stage at many events such as Madison Story Slam and The Moth. He believes in the power of our own personal stories as means to heal, help, and grow and centers his practice around that belief. Graham spends his time outside of coaching playing board games, kayaking, and reading. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_10_Graham_Callis_FINAL.mp3"  title="10. Storytelling: The Secret Ingredient For Meaningful Change with Graham Callis"] LISTEN TO THE FULL EPISODE TO HEAR: How Graham made the connection between the storytelling experience and coaching How storytelling builds community and connection through shared experiences Why listening and holding space for clients to process is a key part of Graham’s coaching practice How telling their stories can allow clients to come to their own solutions RESOURCES: Kitchen Table Wisdom: Stories That Heal, Rachel Naomi Remen LEARN MORE ABOUT Graham Callis Your Story Life Coaching Connect with Graham on LinkedIn Connect on Facebook LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

AI, chatbots, and generative search are already changing the way that we find and take in content online, and their impacts will only continue to grow. I’m joined today by Alex Birkett to talk about the future of search and how people will discover and interact with content online. We discuss whether websites and traffic numbers will even matter in the future and how evolutions in how we search will change how content gets accessed and used. Alex Birkett is a co-founder of Omniscient Digital, an organic growth agency that builds content & SEO programs for ambitious B2B brands. Previously, he worked on growth and experimentation at Workato, HubSpot, and CXL. He lives in Brooklyn with his dog Biscuit. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_09_Alex_Birkett_FINAL.mp3"  title="09. How AI and Chatbots Will Transform Search and Learning with Alex Birkett"] LISTEN TO THE FULL EPISODE TO HEAR: Why generating AI content is a short-term solution to the wrong problem How novelty and expertise-seeking can drive content use beyond simplified AI answers What is information gain and why content producers should focus on it Why websites and email lists still matter The hot takes and competing commitments of adapting to the future of search LEARN MORE ABOUT ALEX BIRKETT Omniscient Digital AlexBirkett.com The Long Game Podcast Connect with Alex on LinkedIn LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community

My guest, Nancy J. Hess, brings her perspective on education and organizational change based on her deep work with state and local governments.  Her expertise is rooted in guiding leadership through change, developing strategies for more efficient and engaging HR structures, and fostering learning environments that address the many challenges of local government. Nancy and I have a conversation about engagement within organizations and how true engagement drives change and transcends mere visible involvement and compliance. We discuss engagement as an intricate process tied to meaningful connections, active learning, and individual experiences. We also discuss frameworks for driving engagement and collecting narratives within organizations as we tackle complex problems that require long-term thinking. [fusebox_track_player url="https://media.blubrry.com/modernlearners/content.blubrry.com/modernlearners/LTC_08_Nancy_J_Hess_FINAL.mp3" title="08. Designing Organizations for Engagement and Meaningful Contributions with Nancy J. Hess"] LISTEN TO THE FULL EPISODE TO HEAR: How Nancy convened a large group of municipal employees from multiple departments to effect change  Why individuals within an organization should build a portfolio of skills and projects  How politics in local government clashes with the need to solve complex problems The power of collecting stories and narratives across an organization, not just surveys Three layers of making sense for organization change Why engagement and community building are essential to learning RESOURCES: Harold Jarche: Personal Knowledge Management Cynefin Framework SenseMaker LEARN MORE ABOUT nancy j. Hess NJ Hess Associates Connect on LinkedIn LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community