Claim OwnershipLend Me Your Ears
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© 2023 Lend Me Your Ears
Description
In my 7 short years of being a business owner I have had a lot of success, but I also made a lot of mistakes and overcame a lot of hurdles to get to this point. I am still growing and learning every day and I would love to be able to use some of my experiences and ideas to help other new business owners as we navigate this minefield together.
50 Episodes
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In this follow up to last week I explain how to Lead, Inspire, Fuel, and Train your employees. You won't want to miss this one.
To have a truly great company you need two things: happy employees and happy customers. Lend me your ears as I explain how I strive for both.
I used to brag about how different this industry was from other trades. We used to help each other. Now it seems we would rather argue. Lend me your ears as I wonder about what happened to us.
I have already talked about the need for putting safety first in our industry. Lend me your ears as I explain what happens when you have a run-in with OSHA.
Two years ago my company was the subject of an investigation by the U.S. Department of Labor. The case was finally finished in December. Lend me your ears as I explain how it all went down and how you can learn from it.
It was such an honor to sit down and chat with Anthony. Watching his company grow and thrive over the last few years has been a pleasure. His story and advice is something everyone in this business should hear.
To have a well-oiled machine of a company you need to build a team so strong that anyone who sees it won't be able to tell who the boss is.
This statement might be one of the most ignorant things I hear people say, and here is why I think that.
I'm back and I'm coming out swinging! This industry is dangerous, and we need to start acting like it. The same week that pictures of dangerous activity are getting proudly shared one of our own fell off a roof and is in the hospital. Let's smarten up and start cultivating a culture of safety in our companies, no matter the size. Also, please click this click to donate for Dion: https://gofund.me/06e9cc68
The key to taking your technicians to the next level is not just delegating tasks, but giving responsibility, too. In order to achieve greatness you have to remove their "employee mindset" and turn them into Mini Business Owners.
This is my favorite topic and much needed. Lend me your ears as I explain my journey through advertising and what I have learned.
I love competition. I think too many people are fearful of it when they shouldn't be. In my opinion, competition is not just good, but necessary.
If you want to have a company of any size, you have to have quality control. More importantly, you need to learn how to control the quality of the work that gets done. I know they sound like they same thing, but they are not. Lend me your ears as I explain what I mean.
Seems like a weird time to be burned out, but I am. Mostly of my own doing. But I figured this would be the perfect time to talk about it. Lend me your ears as I discuss why we get burned out.
I think too many of us business owners try to do too much and end up frustrated with the process or the results. I learned early not to attempt things I wasn't good at, and that my is my advice this week to you: find your lane and stay in it.
When you talk to your customers, don't confuse them with code language or chimney jargon. Explain everything to them in words they will understand. A confused customer won't make any decisions. An educated customer will.
I have a ton of stories about toxic employees, but they all share one common theme: they were only toxic because I hired them too fast and waited too long to fire them.
The secret to life and business can be found in video games. That's right. Lend me your ears as I explain how.
This week I have a special guest - my friend, Tommy Nelms. The more I have gotten to know Tommy, I have realized we share a lot of similarities when it comes to running our businesses. Liners and bricks and caps are not the most important things to us - our people are.
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