Let Go & Lead with Maril MacDonald

As a leader, letting go doesn't mean abdicating responsibility. In fact, it's just the opposite. Letting go to lead means encouraging your people toward mastery, infusing the workplace with a sense of purpose, allowing room for self-direction and giving others more autonomy in their jobs. In the Let Go & Lead podcast, Maril MacDonald, Founder and CEO of award winning strategy firm Gagen MacDonald, unpacks these topics and more in conversations with today's business leaders, academics and creative thinkers.

Stephanie Kramer | Building Great Leaders & The Future of HR

Stephanie Kramer, chief human resources officer of L'Oréal North America, discusses leading with empathy and rigor as work practices change fast. She explains how her background in chemistry and marketing shapes a data-informed HR lens that keeps people first and results clear. Stephanie and host Maril talk about building leaders, empowering managers and designing processes that reduce friction and scale care. Stephanie also discusses "Carry Strong," her research-driven guide to pregnancy and work, and why engagement, enablement and wellbeing mesh together in healthy cultures. Key Takeaways: 00:00 Introduction. 02:25 Leadership careers often start with curiosity and a willingness to grow. 04:47 Understanding people is essential in any discipline, from marketing to human resources. 09:56 Empowering managers strengthens trust and creates space for employees to thrive. 12:56 Transparency and accountability drive progress as technology reshapes how we work. 16:44 Clear and consistent processes create stability and enable meaningful human connection. 24:01 Sustainable leadership depends on setting priorities and maintaining personal balance. 29:35 Taking time for self-care ensures leaders can guide others with clarity and energy. 31:10 Being deliberate with time and decisions builds focus and long-term effectiveness. Resources Mentioned: Stephanie Kramer https://www.linkedin.com/in/stephaniemaekramer/ L'Oréal North America | LinkedIn https://www.linkedin.com/company/lor%C3%A9al/ L'Oréal | Website http://www.loreal.com "Carry Strong" by Stephanie Kramer https://www.amazon.com/Carry-Strong-Empowered-Navigating-Pregnancy/dp/014313728X Fast Company https://www.fastcompany.com/   ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on: Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525 Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A — Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. #LeadershipDevelopment #OrganizationalChange #CorporateCulture #EmployeeEngagement

11-18
31:07

Adrian Popa | Courage, Adversity and Self-Transcendence in Leadership

Adrian Popa, associate professor of Gonzaga University, joins host Maril to discuss resilience, community and the deeper dimensions of leadership. Drawing from his experiences as an immigrant, clinician, researcher and educator, Adrian explores how leaders can navigate uncertainty with existential courage and servant leadership while fostering transformation at both personal and organizational levels. Key Takeaways: 00:00 Introduction. 02:54 Personal transformation as a driver of organizational change. 10:54 Balancing personal agency with creating space for the autonomy of others. 14:12 The role of psychological courage in fostering self-sufficiency. 20:12 Measuring leadership success by the growth of others. 23:47 Building collaboration through trust, shared accountability and recognition. 30:09 Viewing adaptability as an essential aspect of hardiness. 34:58 Recognizing and nurturing the potential in others. 39:09 Using self-reflective questions to guide leadership choices. Resources Mentioned: Adrian Popa https://www.linkedin.com/in/adrian-b-popa/ Gonzaga University | LinkedIn https://www.linkedin.com/school/gonzaga-university/ Gonzaga University | Website https://www.gonzaga.edu "Man's Search for Meaning" by Viktor Frankl https://www.goodreads.com/book/show/4069.Man_s_Search_for_Meaning "What is Servant Leadership?" by Robert K. Greenleaf https://greenleaf.org/what-is-servant-leadership/ Amy Edmondson's research on psychological safety https://amycedmondson.com/ "Outliers" by Malcolm Gladwell https://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017930   ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.   Full episodes also available on: Apple Podcasts:  https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525  Spotify:  https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A  — Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership developme nt. Learn more at http://www.gagenmacdonald.com. #LeadershipDevelopment #OrganizationalChange #CorporateCulture #EmployeeEngagement

10-21
34:04

Jody Ono | Transcending the Limits of Authentic Leadership

We speak with Jody Ono, faculty director of leadership programs at Hitotsubashi ICS, Hitachi University Business School. Jody has lived and worked in the US, Sweden and Japan, teaching MBA students and business leaders from around the world. Maril and Jody explore how leadership is shaped by culture, how authenticity is interpreted differently across contexts and what it means to connect with others on a deeper level. We learn how Jody helps students and executives find their own leadership identity, build trust across cultures and lead with presence and purpose. Key Takeaways: 02:54 Leadership looks different across cultures and context shapes everything. 10:36 Our early career environments shape who we become as leaders. 22:30 Purpose, not personality, drives real authenticity. 24:37 Leadership is an invitation, not a command. 31:02 Admitting we don't know invites others to lead with us. 34:36 Power with others is replacing power over them. 42:31 We each have to shape our own leadership identity. 46:12 Leadership shows up in how we connect, not just how we perform. Resources Mentioned: Jody Ono https://www.linkedin.com/in/jodyono2025/ Hitotsubashi ICS, Hitachi University Business School | LinkedIn https://www.linkedin.com/school/hitotsubashi-ics/ Hitotsubashi ICS (Hitotsubashi University Business School) | Website https://www.ics.hub.hit-u.ac.jp/ Texas A&M University – Center for Leadership Excellence https://www.tamuct.edu/mydegree/index.html?utm_source=Steel&utm_medium=Google_Ads&utm_campaign=mydegree&utm_id=brandV2&gad_source=1&gad_campaignid=22010237997&gbraid=0AAAAA-c7tLJjOCwPVdaAIMq52NlReb8fU&gclid=Cj0KCQjwjo7DBhCrARIsACWauSlnjimlfeJPw6SE3qbuIMojbnZeLu_wJJnpgTwjLd0_6RmPmSfKiAEaAtezEALw_wcB The Bush School of Government and Public Service https://bush.tamu.edu/ G3 – Good Governance Group Japan https://g3.co/   ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.   ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on: Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525  Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A  — Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.    #LeadershipDevelopment #OrganizationalChange #CorporateCulture #EmployeeEngagement

09-09
41:47

Geoff Woods | Tapping AI's Power as a Leader

Geoff Woods, author of "The AI-Driven Leader," joins Maril to discuss what it means to be a leader in the AI space. He explains how AI can be used to grow businesses, sharpen strategy and rethink how we lead. Geoff shares how working with AI as a thought partner helps us solve bigger problems, ask better questions and create more value. He also walks through how mindset, clarity and collaboration drive results that matter. Key Takeaways: (00:00) Introduction. (01:37) Growth depends on aligning strategy, execution, people and technology (03:40) AI is a skill worth mastering, not delegating (08:31) Structure and clarity elevate AI use from tactical to strategic (13:30) Leadership is about communicating clearly and connecting ideas (17:06) AI can personalize insight and feedback for better decisions (26:52) Focus drives results more than volume (30:23) AI frees people to do more meaningful work (31:51) Letting go of old identities opens space for reinvention Resources Mentioned: Geoff Woods https://www.linkedin.com/in/geoff-woods-8534774/ "The AI-Driven Leader" https://www.linkedin.com/company/ai-thought-leadership/ AI Leadership | Website https://www.aileadership.com/ "The AI-Driven Leader" by Geoff Woods https://www.aileadership.com/book The AI Leadership Collective https://www.aileadership.com/collective     ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.   ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on: Apple Podcasts:  https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525 Spotify:  https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A   — Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.   #LeadershipDevelopment #OrganizationalChange #CorporateCulture #EmployeeEngagement

08-19
35:20

Margery Kraus | What It Takes To Be Truly "Glocal"

Margery Kraus, founder and executive chairman of APCO, reflects on 40 years of leadership. She shares how APCO grew from a small team into a global advisory firm rooted in trust, values and innovation. Margery discusses building a culture that thrives across borders, letting go of control to develop future leaders and applying lessons from motherhood to business. She also looks ahead to what's next, including bold thinking around education, youth opportunity and social change.   Key Takeaways: (00:28) Leadership journeys often begin with unexpected opportunities. (03:04) An outside perspective can lead to more creative solutions. (09:09) Culture is easier to scale when values are shared. (11:30) Letting go of control is part of growing a company. (21:33) Personal life lessons can influence leadership philosophies. (23:02) Public praise and private feedback build trust and respect. (26:31) Being underestimated can become a strategic advantage. (33:45) Knowing when to step back is key to long-term success. (36:19) Major change creates space for bold new ideas.   Resources Mentioned: Margery Kraus https://www.linkedin.com/in/margerykraus/ APCO | LinkedIn https://www.linkedin.com/company/apco-worldwide/ APCO | Website https://apcoworldwide.com/ "Roots and Wings" by Margery Kraus https://www.amazon.com/Roots-Wings-Lessons-Motherhood-Company/dp/168463024X     ABOUT LET GO & LEAD Let Go & Lead is a leadership platform created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.   ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience—for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on: Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525 Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A    — Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.   #LeadershipDevelopment #OrganizationalChange #CorporateCulture #EmployeeEngagement

07-17
40:37

Greg Larkin | Tackling Innovation Roadblocks

To survive over the long term, businesses must constantly innovate and transform. All too often, however, forces inside companies stifle this change.   Greg Larkin has built a career as an internal disruptor. In his view, anyone who seeks to innovate from within, to transform a legacy company, naturally comes into contact with obstructionists — with people who, for different reasons, act as barriers to change. Larkin has identified five key obstructionist archetypes, and he has a playbook of strategies for overcoming each one of them. He talks with Maril about his career journey; about his leadership community for disruptive executives, Pinstripes & Punks, and what it means to be a business punk; and ultimately, about why pushing against the norm, attempting to drive change and being a "punk" is an act of love, not an act of war, for a business.     ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.    Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A        —      Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

10-29
33:55

General Jay Silveria | Leadership Lessons from the Cockpit

From the U.S. Air Force to higher education, General Jay Silveria's leadership career has been as wide-ranging as they come. After leading pilots into combat and going viral for the anti-racist speech he made while Superintendent of the United States Air Force Academy, Silveria now serves as the Executive Director of Texas A&M University's Bush School of Government & Public Service. The thread beneath all his experiences is that he's a true servant leader — one who invests time in getting to know his people as a mission imperative. He and Maril discuss why innovation starts with leaders, and a "bottom-up" approach to fostering innovation rarely gets the job done; why it's so critical to de-brief and review not just after things go wrong, but after they succeed as well; and why a leader's responsibility is to looking ahead, imagining contingencies and planning for what could go wrong. ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.    Full episodes also available on:     Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525     Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A    —    Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.

10-01
39:57

Umayma Abubakar | Harmonizing Cultures: The Art of Post-Merger Integration

In a world where so many M&A activities fail to deliver their promised results, Umayma Abubakar has firsthand knowledge of how to buck the trend, and truly create something new and better through all the change.   Starting in 2017, Abubakar helped lead one of the largest mergers in history, when Mubadala Development Company combined with International Petroleum Investment Company (IPIC) to form what is today known as Mubadala Investment Company. Maril talks with Abubakar, now Mubadala's deputy chief communications officer, about the principles and practices that drove them through the merger, and what executives around the world can learn from their success. Over a wide-ranging conversation, they cover the importance of leading with respect and inclusivity; of tapping into the experts you already have in the room; of choosing your language carefully; of providing employees with a clear vision and path forward; and of deeply appreciating the many details and dimensions of the cultures you're combining to truly get the best of both worlds.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.    Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD  At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than  25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A     —      Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com

09-10
38:17

Bonnie St. John | Paralympian Medalist on Harnessing the Power of Positivity

Resilience is something Bonnie St. John knows in her core. The Harvard grad and Rhodes Scholar became a Paralympic medalist by getting up after she'd fallen down in a very literal way, and since then, she has helped leaders and businesses understand the power in that truth. Over a wide-ranging conversation, she and Maril discuss how there is no one right way to be a leader; why purpose is so important to resilience; and why positivity is such a potent reinforcement mechanism — for locking in learning, for persevering within challenges and ultimately, for accomplishing our goals. ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.   Full episodes also available on:     Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525  Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A    —    Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.

08-20
45:12

Julia Hobsbawm | Building Genuine Connection and Trust in a Hybrid World

Work has been in a chaotic flux since COVID-19 began, but as Julia Hobsbawm reminds us, it wasn't going that well before the pandemic, either. The author, Bloomberg columnist and futurist of work has been researching connectivity, social health and humans' relationship with technology since before the age of hybrid work. She talks with Maril about the ways work is changing — from new office models to technology developments to the norms of new generations — and what the best leaders can do to build productive, fulfilled, connected cultures through it all. --- ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.   Full episodes also available on:     Youtube: https://www.youtube.com/@LetGoAndLead   Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525    Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj —    Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.

07-29
44:06

Mark Miller | What Chick-fil-A Has Figured Out About Leadership

At the heart of Chick-fil-A's iconic culture is a simple but consistent focus on studying and developing good leaders. Mark Miller, the former Vice President of High Performance Leadership at Chick-fil-A, was there decades ago as the company first asked what it takes to be an effective leader. He was also there leading the charge as they worked to scale the learnings they found. He and Maril discuss the traits that set transformative leaders apart; the power of asking questions; why unclear aspiration is the root of so much organizational culture struggle; and why it's so important for leaders to value both relationships and results.    LEARN ABOUT   2:56 The most critical competencies for a leader 8:09 How to avoid "leadership quicksand" 13:50 How leaders put curiosity into practice by asking good questions 20:04 The leader's role in culture 24:19 Maintaining culture with a hybrid workforce 27:30 The importance of storytelling 34:17 Finding the balance between relationships and results 44:14 What leaders most need to let go of   ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.  ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For more than 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.   Full episodes also available on:     Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525      Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A    —   Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.

07-09
46:27

Kate O'Neill | How leaders can create bankable foresights and scale optimism

In a world increasingly driven by technology and data, is it possible to preserve the health of the human experience and the broader planet?   One of the first 100 employees of Netflix, Kate O'Neill has long innovated at the intersection of technology and humanity. In the view of O'Neill and her signature "strategic optimism," the future is still ours to shape, and businesses have a bigger role to play than they've ever had in the past. She and Maril discuss the human specialty of meaning-making, and the ways it manifests into organizational purpose work; why there's no such thing as being future-proof, only future-ready; and why it's so critical for leaders to approach societal forces and global headwinds through an integrated, future-forward lens.    LEARN ABOUT:    2:03 The most significant change we're going through right now 3:54 "Strategic optimism" and why it's important 8:13 The biggest issues Kate believes companies are facing 11:17 The importance of the "in-between" spaces between questions and answers 16:19 On return-to-office debates and creating meaningful digital experiences 26:24 Scaling optimism and resilience in the face of fatigue 32:06 What leaders most need to let go of   —   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 14 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 140 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.     Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —   Gagen MacDonald is a woman-owned, human-focused transformation consulting firm and trusted partner to the C-suite. We specialize in internal communications, employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.

06-18
37:17

Sally Jenkins | The seven factors of high performing leaders

In Pulitzer-nominated sportswriter Sally Jenkins' experience, great leaders are less in the business of winning than the business of teaching.   Over a wide-ranging conversation, Maril and Sally explore the leadership lessons Sally has learned from a career interviewing and writing about the world's great athletes and coaches.  They discuss why discipline is something that leaders can't impose, but have to call up from within people; why it's less important to take a popular position than a good position; and why leadership is less like holding the steering wheel and more like conducing an orchestra.   Learn about:   3:18 The leadership factor with the most impact 6:21 Why winning isn't the only motivator for leaders 7:49 Why discipline is misunderstood and an interior construct 24:44 What leaders most need to let go of     —  Sally Jenkins began her second stint at The Washington Post in 2000 after spending the previous decade working as a book author and as a magazine writer. She was named the nation's top sports columnist in 2001, 2003, 2010 and 2011 by the Associated Press Sports Editors. In 2013, she won a first-place award from the AP for an investigative series co-written with Rick Maese on medical care in the NFL, titled "Do No Harm." Jenkins is the author of 12 books, four of which were New York Times bestsellers, most recently the No.1 "Sum It Up" with legendary basketball coach Pat Summitt. She is also the author of "The Real All Americans," the historical account of how the Carlisle Indian School took on the Ivy League powers in college football at the turn of the century and won. Her work has been featured in Smithsonian, GQ and Sports Illustrated. A native of Texas, Jenkins graduated from Stanford and lives in Sag Harbor, New York.   Honors and Awards: 2017 National Press Foundation Chairman's Citation; 2017 Best Sports Stories; 2013 First Place, Associated Press Sports Editors for Investigative Series; 2011 Sports Columnist of the Year, Society of Professional Journalists; 2011 First Place, Associated Press Sports Editors, Columns; 2010 First Place, Associated Press Sports Editors, Columns; 2008 Sports Columnist of the Year, Society of Professional Journalists; 2007 Best Sports Stories; 2005 Inducted National Sports Writers and Sportscasters Hall of Fame (first woman); 2003 First Place, Associated Press Sports Editors, Columns; 2001 First Place, Associated Press Sports Editors, Columns; 2001 Sports Columnist of the year, Society of Professional Journalists.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.      Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

10-17
29:45

Vada Manager | Leadership lessons from a career of service

For Vada Manager, everything comes back to relationships. Throughout a career serving on countless Boards of Directors and advising everyone from Nelson Mandela to Nike founder Phil Knight to the New York Yankees' George Steinbrenner, Manager has accumulated more than 14,000 contacts in his rolodex, and he's quick to tout this number with students and mentees. Relationships, he says, come full circle — and his career has been driven by them. Nurturing those relationships through thoughtful gestures and regular contact means that you're always top of mind for opportunities and your connections remain eager to assist you when they can.     Over a wide-ranging conversation, he and Maril discuss the evolving role of corporate Board members; what companies should ask before they get involved in ESG issues; and the strong culture and leadership that successful businesses of all sizes have in common. To Manager, the best leaders trust the people they hire, build cultures of high "failure tolerance" and remain humble enough to give all ideas the weight and consideration they deserve — no matter who they come from.   Learn about:   3:47 The importance of being prepared 6:55 Relationship building 101 12:30 How to work with the C-suite 17:35 How to be an effective board member 21:53 Lessons for leading in uncertain times 30:50 How leadership and culture intersect 38:58 What leaders need to let go of   —  Vada O. Manager, member of APCO Worldwide's International Advisory Council, is a premier global business and C-Suite strategist with unique expertise in sport and product brand marketing, mergers & acquisitions, crisis management, litigation communication, corporate governance and issues management. Savoy Magazine named Vada to its "Power 300 Most Influential Black Directors" in all three of its editions (2016, 2017 and 2021).​   Mr. Manager manages the diversified investment arm/corporate advisory firm, Manager Global Holdings LLC (which includes the Manager Global Consulting Group LLC) and modest NBA franchise ownership interest via private equity. Prior to founding Manager Global Holdings, he was senior director of global issues management for Nike, Inc., where his broad portfolio of responsibilities included labor practices/global sourcing procedures; marketing communication support for subsidiaries; and crisis management for athletes, product recalls and corporate issues. During his 12-year tenure, in which the company experienced exponential growth, he served on the launch team of nike.com and strategized on new business acquisitions such as the Converse and Starter brands. He was among the early architects of Nike's renewed corporate responsibility strategy and served as a member of the corporate leadership team, Nike's most highly valued cohort of global executives. He was Nike's senior crisis and issues strategist on issues such as the Olympics, the World Cup and company response and business resumption after the terrorist attacks of September 11, 2001.​   Prior to joining Nike, Mr. Manager was senior manager of global communications for Levi Strauss & Co, providing strategic communication counsel to the global leadership team as the company successfully launched and expanded its Dockers and SLATES brands. He was also a vice president at Powell Tate, where he co-managed accounts for key clients such as the PGA Tour, Major League Baseball and Court TV. While there, he also consulted the African National Congress in their transition to power in South Africa under newly elected President Nelson Mandela with sponsorship from the Kaiser Family Foundation.​   Earlier in his career, Mr. Manager served as vice president of public finance for a NYSE investment banking firm (acquired by Wedbush Securities) and as a senior communication professional on the team administering the Democratic National Convention (1992, 1996 and 2004) and the Commission on Presidential Debates (1992-1996). In 2023, he added 'executive producer' to his body of work for the documentary film: "Stewart Udall & The Politics of Beauty."​   A frequent presenter on business strategy and his pioneering concept of "issue marketing," Mr. Manager has appeared on CNN, CNBC and NBC's The Today Show, and has been quoted in various thought-leading global print publications. He has affiliations with several national and global organizations, including the American Council on Germany; the U.S. Military Academy (West Point) Civilian Public Affairs Committee (chair); the Issue Management Council (chair, 2007-2009); and the Arizona State University Alumni Council. Mr. Manager also serves on the board of directors (Chair, Governance & Nominating Committee) for lubricants company Valvoline Inc. (NYSE: VVV); a pre-IPO commercial unit of Fortune 500 Ashland, Inc., a specialty chemical company.​   Mr. Manager holds a Bachelor of Science from the Arizona State University and is an inductee in its Hall of Fame (College of Liberal Arts, 2000) and member of its Board of Trustees. He also undertook post-graduate (non-degree) study at the London School of Economics.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.      Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

10-03
42:43

Zach Mercurio | How to become a more purposeful leader

For researcher, professor and author Zach Mercurio, "mattering" is not a new buzz word: it's a primal human survival instinct embedded in our brains from 6 million years of programming, and something businesses need to take very seriously. Zach is an expert in what makes work meaningful, and to him, the facts are clear: Meaningfulness is not developed through a program or initiative — it's developed and maintained through human interactions. He and Maril discuss why it's so important for people to know that they're significant to others; why often, we blame humans for problems that are actually the fault of bad processes and systems; why your organizational purpose needs to be rooted in truth; why so much of Zach's work involves taking the intuitive, common-sense ideas of natural leaders and trying to make them common practice.   Learn about:   6:39 Why people problems are often system problems 9:26 Creating environments where people matter 15:16 The difference between having purpose and being purposeful 25:07 How to create a meaningful purpose 28:06 Why mattering is as important as belonging 35:40 How leaders impact employee mattering 41:10 How invisible leaders transform organizations 45:20 Becoming a better leader by changing how you see people   —  Zach Mercurio, Ph.D. works with individuals and organizations around the world to forge purposeful leaders who cultivate more meaning, motivation, well-being, and performance. He is a positive leadership and organizations researcher and Honorary Fellow of Psychology in the Center for Meaning and Purpose at Colorado State University. He is also the author of "The Invisible Leader: Transform Your Life, Work, and Organization with the Power of Authentic Purpose." His research has been awarded by the Association for Talent Development and The Academy of Management and he contributes regularly to international media outlets.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.      Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at  http://www.gagenmacdonald.com. 

09-19
56:14

Ann Powell | Building a radically inclusive culture

Ann Powell, Vice President and Chief Human Resources Officer at Bristol Myers Squibb, talks with Maril about her leadership journey. The culture of "radical inclusivity" Powell has shepherded at BMS has allowed the company to continuously and successfully transform the past several years, and Powell has learned a lot through the work. She and Maril discuss the evolution of HR from an administrative function to a strategic business function; why Powell sees storytelling as an absolutely critical skill for HR leaders; and what BMS is doing to promote workforce wellbeing — a topic that Powell believes will become a powerful competitive advantage and differentiator for the businesses that choose to prioritize it.   Learn about:   4:33 The evolution of culture and HR 11:43 Merging data and storytelling for impact 20:33 Building a radically inclusive culture 27:25 Creating an ecosystem for inclusivity   —  Ann M. Powell is the global head of Human Resources for Bristol Myers Squibb. She is deeply committed to driving the company's global capabilities in talent management, culture and organizational effectiveness while enabling an empowered workforce. She also currently serves as the executive sponsor of the Living Life Better company wellness program. Ann partners across the company to foster an energized workforce and radically inclusive culture, where individuals are encouraged to exceed their potential and make innovative contributions for BMS patients and the global communities in which they live and work. Ann's expertise includes executive compensation, shaping culture, talent development, change management, team effectiveness, inclusion, diversity, learning design and delivery, talent attraction, labor relations, mergers and acquisitions, divestitures and start-ups. With a career spanning both international and domestic assignments, Ann has worked within the oil/gas, chemical and pharmaceutical industries, including Chevron, Dow and Wyeth Pharmaceuticals. Prior to joining Bristol Myers Squibb in 2013, Ann was the chief human resources officer for Shire Pharmaceuticals. Ann earned a bachelor's degree from Iowa State University and a master's degree in labor and industrial relations from the University of Minnesota. ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.      Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

09-05
45:32

Scott A. Snook, Ph.D. | How to develop authentic leaders

Leadership expert, Harvard Business School Senior Lecturer and bestselling author of Friendly Fire Scott A. Snook discusses what he's learned over his time in the military and academia about what it takes to lead. Snook, a decorated veteran and victim of friendly fire himself, studies these incidents of tragedy as a way to make sense of — and ultimately prevent — organizational dysfunction. Among other things, they discuss why every leadership program should cover "followership" and the art of managing up; how leaders fundamentally cannot control outcomes, and can only shift the odds; the importance of finding the right balance between high challenge and high support; and why ultimately, what leaders need most is self-awareness and self-acceptance — or, in other words, to be both socially intelligent and secure.       Learn about:   11:42 How Scott describes leadership 14:13 The deep connection between leadership and "followership" 19:00 The organizational lessons from a "friendly fire" incident 23:45 Why your core values are so critical for leaders 28:58 The worst attribute in a leader 29:52 The intersection of high performance, high support and high challenge 38:22 Scott's summary lessons for leaders       —  Scott A. Snook graduated with honors from West Point, earning the Royal Society of Arts Award for the most outstanding overall cadet in his class. Following graduation, he was commissioned in the US Army Corps of Engineers, where he served in various command and staff positions for over 22 years, earning the rank of Colonel before retiring in 2002. He has led soldiers in combat. Among his military decorations are the Legion of Merit, Bronze Star, Purple Heart and Master Parachutist badge. He has an MBA from the Harvard Business School, where he graduated with High Distinction as a Baker Scholar. Dr. Snook earned his Ph.D. from Harvard University in Organizational Behavior, winning the Sage-Louis Pondy Best Dissertation Award from the Academy of Management for his study of the Friendly Fire Shootdown in Northern Iraq. Until July of 2002, Colonel Snook served as an Academy Professor in the Behavioral Sciences and Leadership Department at the United States Military Academy. He also directed West Point's Center for Leadership and Organizations Research as well as its joint Master's Program in Leader Development. Scott's passion is to help others live more "meaning-full" lives. More specifically, he is interested in unpacking and understanding transformational leader (human) development experiences --how to make the most out of life's curriculum, as well as how to create high-leverage/high-impact interventions to accelerate the growth of leaders. Professor Snook's book Friendly Fire was selected by the Academy of Management to receive the 2002 Terry Award as the most influential book on managerial thinking published during the past two years. He has also co-authored a book that explores the role of "common sense" in leadership titled, Practical Intelligence in Everyday Life (2000) and co-edited The Handbook for Teaching Leadership: Knowing, Doing, and Being (2011). Most recently, he co-authored The Discover Your True North Fieldbook (2015), which is the primary text for "Authentic Leader Development," the popular MBA elective he has taught for over 10 years. Professor Snook has shared his leadership insights in formal executive education programs at Harvard and with numerous corporate audiences around the world.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD   At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.      Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

08-22
47:20

Whitney Johnson | How personal disruption unlocks innovation and success

In this episode of Let Go & Lead, Maril talks with bestselling author, world-class coach and CEO and Co-Founder of Disruption Advisors Whitney Johnson. After a successful career on Wall Street, Whitney had an epiphany: she wanted to apply the immense knowledge she'd gained from modeling and analyzing stock performance to see if the same rules could be applied to people. Over a wide-ranging conversation around disruption, Whitney speaks to the power of personal disruption; explains her S-curve model, which she uses to better understand how individuals change and grow; and walks through the seven accelerants of productive disruption. At Gagen MacDonald, we believe that transformation starts within, and Whitney's work deeply reinforces the idea: to change an organization, you need to start by changing yourself.   Learn about:   7:07 Defining the S-curve of learning 10:30 The seven accelerants of personal disruption 14:37 How to disrupt yourself 21:07 How to deal with change detractors 26:22 Tackling current workforce disruptions 33:32 How the energy of disruption accelerates change   —  Whitney Johnson, CEO and Co-Founder of Disruption Advisors, is a world-class coach, globally recognized thought leader, author, keynote speaker and consultant helping organizations operationalize a high-growth mindset in their leaders and teams.  Whitney is the WSJ, USA Today, and Amazon bestselling author of Smart Growth: How to Grow Your People to Grow Your Company (Harvard Business Press, 2022). She shares her passion for personal disruption, helping individuals transform their lives, careers, teams and companies through her keynote addresses; her popular podcast Disrupt Yourself; lectures at Harvard Business School's Corporate Learning; the award-winning books How to Build an A Team, Disrupt Yourself and Dare, Dream, Do; and frequent article contributions to the Harvard Business Review and MIT Sloan Management Review. Whitney is ranked a top talent coach by Marshall Goldsmith 100 Coaches, recognized by Thinkers50 as one of the top 10 leading business thinkers in the world and named Inc.'s 200 Female Founders of 2023. She is co-founder of the Disruptive Innovation Fund with Clayton Christensen, and a former award-winning stock analyst on Wall Street. She now applies her understanding of momentum and growth in stocks to people.  ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.    Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

08-08
39:38

Mark Crowley | The powerful advantage of leading from the heart

In this episode of Let Go & Lead, Maril talks with bestselling author and lauded employee engagement expert Mark Crowley. Over 25 years, Crowley drove unprecedented success as a leader in the financial services industry by focusing on a simple but powerful idea: when human beings thrive, organizations thrive as well. He and Maril discuss the unprecedented opportunity leaders have right now to reinvent how we lead and manage people by focusing more on how we make people feel. When leaders trust in human connection and give people more emotional support, they allow themselves to set higher expectations, as well — driving well-being, engagement, retention and broader organizational success. With confidence gained from personal experience, Mark is passionate that any organization can see these business gains by leading in this manner.   Learn about:   3:30 The four keys to leading from the heart 23:33 Learning from cows about leading with love 27:55 The science of leading from the heart 31:04 Leading from the heart in a hybrid working world 36:36 The power of gratitude 43:08 Five qualities of good leaders —  Mark C. Crowley is an award-winning pioneer in human-centered leadership. He is the bestselling author of Lead From The Heart: Transformational Leadership for the 21st Century and the host of the podcast Lead From The Heart. Over 25 years as a leader in the financial services industry, Mark drove record-breaking sales and profitability performance by focusing on emotional connection and people-first leadership. His experiences — as well as a growing body of scientific research — convinced him that the most successful way of motivating human beings in the workplace is to positively affect their hearts. Today, he speaks to global audiences and consults with companies around the idea that humans are not as rational as we think we are, and that changing how managers make employees feel is the best way to inspire organizational excellence.   ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M      —      Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

07-25
50:42

Amy Edmondson | How leaders nurture psychological safety

In this episode of Let Go & Lead, Maril talks with lauded author, scholar and Harvard Business School professor Amy Edmondson, whose pioneering research into psychological safety has massively impacted the world of work. Amy breaks down what psychological safety is, what it isn't and three key things leaders need to do to foster it.   Over a ranging conversation, she and Maril discuss the immense importance of leaders in the middle; why leaders need to maintain a beginner's mind; and why psychological safety — or, as Amy defines it, "permission for candor" — must be balanced with a commitment to excellence for an organization to succeed.   Learn about:  3:30 How to build a learning organization 7:03 Creating an environment of psychological safety 12:56 The changing dynamics of modern teams 20:23 Key misconceptions about psychological safety 22:51 Fostering psychological safety in uncertain times 32:32 The science of "Failing Well" 37:55 What leaders need to let go of   —  Amy C. Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support the study of human interactions that lead to successful enterprises contributing to societal betterment. Edmondson has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011 and most recently ranked #1 in 2021. She also received the Breakthrough Idea Award in 2019 and the Talent Award in 2017 from the organization. She focuses her research on teaming, psychological safety and organizational learning, and her articles have been published in various academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review and California Management Review. Her book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Wiley), published in 2019, has been translated into 15 languages. Edmondson's upcoming book, Right Kind of Wrong: The Science of Failing Well (Atria), offers a framework for wise thinking, discussion and practice of failure, utilizing human fallibility as a tool for personal and organizational growth. The release date is set for September 5, 2023.  ABOUT LET GO & LEAD   Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change.  Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers.     Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale.    ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world.    Full episodes also available on:       Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525       Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A       Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M   —   Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com. 

07-11
44:55

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