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Listen here and you'll get life-tested insights and practical strategies from some of the most accomplished thought leaders, healthcare leaders and industry experts. Stay current with best practices, innovative management ideas and lessons learned covering a wide range of topics and issues relevant to health services delivery. Podcasts broadcast healthcare case studies; interviews with policy makers, thought provoking columns and shorts.
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Award-winning journalist, The Globe and Mail
Dr. Mary Ferguson-Paré is the Vice President, Professional Affairs and Chief Nurse Executive, UHN
Tuesday, April 21, 2009
Dr. Michael Guerriere is a Managing Partner, Courtyard Group
Tuesday, March 3, 2009
Murray T. Martin is President and CEO, Hamilton Health Sciences. Cliff Nordal is President and CEO, St. Joseph's Health Care, London.
Thursday, February 12, 2009 – Vancouver
UBC Robson Square
Murray T. Martin is President and CEO of Hamilton Health Sciences. Cliff Nordal is President and CEO of St. Joseph's Health Care, London.
Vivek Goel is President and CEO, Agency for Health Protection and Promotion
Tuesday, November 18, 2008
Matt Anderson is Chief Executive Officer of Toronto Central LHIN
October 22, 2008
Dr. Alan Hudson is Lead of Access to Services/Wait Times for the Health Results Team, Ministry of Health and Long-Term Care.
September 16, 2008
Enabling legislation, screening/triage, case management, and patient education facilitate more rapid discharge from acute care hospitals. The purpose of this study was to identify factors enhancing and limiting the performance of health care organizations, when it comes to timely discharge. An examination of six high performing organizations in England revealed that the organizational capacity, external environment, and interagency efficiencies influence effective discharge processes.
Patient safety has featured prominently on the health care agenda in recent years, but the majority of research has focused on the hospital setting rather than nursing homes. Using survey responses from a nationally representative sample of 2,840 nursing homes in the United States, this study examines patient safety culture in nursing homes, compares nursing home safety scores against hospital benchmark scores, and ascertains if and how the safety culture of nursing homes varies according to facility and market characteristics.
Research has shown that elderly residents in long-term care facilities face a relatively high risk of being restrained. Are nursing job demands and job control related to the risk of restraint use? These findings suggest that care practice, in terms of decreased restraint use, might be improved by enhancing the working conditions of nursing staff.
Tom Closson is the President and CEO of the Ontario Hospital Association
Dr. Michael Guerriere is Managing Partner of Courtyard Group and Editor-in-Chief for Electronic Healthcare.
Tuesday, March 25, 2008
Breakfast with the Chiefs, Great Minds in Dialogue: Linda O'Brien-Pallas (Professor, University of Toronto, CHSRF/CIHR National Chair, Nursing Health Human Resources). Tom Closson (Healthcare management consultant & Past President and Chief Executive Officer of University Health Network).
A deficit situation prompted Hôtel Dieu Grace Hospital in Windsor, Ontario to examine aspects of the funding process. Coached by an American team, three experienced nurses were trained to work with physicians to explore opportunities to improve their documentation, and to work with the Health Records Technicians to optimize the accuracy of their efforts.
The Montérégie Health and Social Services Agency in Quebec takes a population-centred approach to service delivery. For the newly appointed public health managers in particular, the new structure has meant gaining competencies in new areas, from socio-demographic analysis to partnership development. This innovative initiative was recently featured in Promising Practices in Research Use, a series produced by the Canadian Health Services Research Foundation highlighting organizations that have invested their time, energy and resources to improve their ability to use research in the delivery of health services. Tell the Foundation your own stories and visit the Promising Practices inventory at http://www.chsrf.ca/promising/index_e.php.
In healthcare, a great deal of time, money and energy go into producing public reports for a wide range of audiences. Reporting strategies often target audiences like the general public, whose behaviour is not readily changed by the information in report cards. However, when it comes to effectively targeting groups that can actually use the data to achieve significant impacts, one audience stands out from the rest: health system managers and providers, who can interpret and apply performance data to improve the quality of care their organizations deliver. The evidence behind performance reports was recently summarized in Evidence Boost for Quality, a special subseries of Evidence Boost, produced by the Canadian Health Services Research Foundation to showcase healthcare issues where research indicates a preferred course of action in health services management and policy.
Using research to inform management and policy is already difficult notwithstanding when popular culture supports measures that are counterintuitive to the best research.
How can we hold health care managers accountable if what they are managing cannot be measured? If we are to build a better health system, we need a better information sharing system so that all governments and all providers can be held accountable to Canadians.
Patient Safety Leadership Walkarounds (PSLWA) have
been identified in the literature as a powerful tool to
develop patient safety culture by connecting senior leaders
and front line staff in open dialogues about patient safety. (Leonard et al, 2004) Many organizations report that this
strategy promotes teamwork, facilitates communication and
offers an opportunity for constructive dialogue on collective
approaches to improve patient, and in some cases, client
safety.
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