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Manage Better with Anshuman Tiwari
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Manage Better with Anshuman Tiwari

Author: Anshuman Tiwari

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I am Anshuman Tiwari and this is my podcast – Manage Better. Here, I will aim to share tools, tips, and techniques to manage better and have an advantage at work. I will also invite colleagues from across the world to share their story and tips on how to Manage Better.I am a Fellow of the American Society for Quality and have over 25 years experience in process improvement and transformation across industries.
38 Episodes
Jump in for an overview of Executive Coaching with one of India's leading coach, Gowri Ramani. Gowri is on the board of ICF the premier body of coaching globally. In this episode she answers why we need coaching, how to select a coach, and how to become one. 
Balaji S Reddie and I spoke with Dr Sunil Gupta as part of our #Qualitist series on behalf of Qimpro Foundation.Dr Gupta is one of the five global lifetime master trainers on #DeBono methods, trained by the master himself. It does not get bigger than him in the field of creativity and innovation. He started his career in Quality and remains a passionate Qualitist.Here are some key points from the hour-long highly educative chat.Quality is not enough. We need Creativity and Innovation to make an impact. These subjects are all interrelated and interdependent.DeBono's methods help us improve our thinking processes and if used properly they lead to outstanding resultsQuality is not enough. Creativity is not enough. Innovation is not enough. We have to keep applying all these methods and continue to make an impact.Younger people entering the Quality profession, should focus on learning and applying the learning. All this comes in handy later in your career.
In this episode, I speak with Shammi Pant to discuss how to identify and tackle Crucial Conversations at Work. Here are some key points from the talk:1. Crucial conversations become crucial when opinions vary, stakes are high, and emotions run high2. Like all skills, we can improve how we identify and tackle such conversations. Preparation helps3. Self-awareness and introspection help us prepare.4. We face such conversations often. At work and in personal life. Taking a deep breath. Pausing. Assessing our mindset is critical.5. Confrontation may help you win the day but could lose you the war.Of course, in some rare situations, the culture is toxic and there is malice in the air. Such a situation needs a decision, not a conversation.Watch the video interview for more tips and tricks to get better at such conversations. Video is on my YouTube channel - Anshuman Tiwari
Pramod Deshpande, chief coach of Jayanagar Jaguars, India's leading Running Academy. Coach has trained over 7000 working professionals to pick endurance running as a hobby.The event was live on YouTube, LinkedIn, and Facebook. Unedited video attached. I will share smaller edited videos later this week.Some gems from the talk:1. Human species has survived and thrived because it was active. And #running comes naturally to us. We are designed that way.2. Running is not just about stamina and strength. There are four systems at work - Mental/Brain, Respiratory, Cardiovascular, Muscle and bones.3. Just as in our careers, progress in running is slow and the steady and diligent are rewarded. Working on strength, stamina, balance, and rhythm is critical to improving performance.4. While minor injuries will happen as we build strength, no major long term injury happens because of running. Most are due to improper preparation or over-ambition.5. Running in a community or group helps to stay motivated and it's easier to follow a plan. This is especially important also for women runners from a safety point of view.We also had TCM Sundaram, ace venture capitalist, joining the show to share his journey of becoming a regular runner at marathon events.
Here is a review of another amazing book - Indistractable by Nir Eyal.This book helps you to understand how to become Indistractable which I think is the superpower of the 21st century.How can we stay away from distractions that keep us away from our goals is probably the power that all of us need. This book also busts the myth that we are distracted by the technology around us. A quick disclaimer. This is not a book summary. This is just a book recommendation. I have read the book and I'm sharing my recommendation with you. My suggestion is that you buy the book and read it. Quick. Think of this. What is the opposite of distraction? No. Focus is not the opposite of distraction. It is traction. The book is full of tips to hack back your time from the distractions that keep you away from your goals. My top two tips are:- Calendarise your to-do list- Resist your temptation for just 10 mins.If you like this summary and we want more content like this, please like share and subscribe. It will mean a lot to me. And I will encourage myself to make more such content. 
Marico is one of India's leading consumer product companies and is revered for its quality. Shailesh Ghodekar is Marico's head of Quality and in this episode, Balaji Reddie and Anshuman Tiwari speak to him on his Quality journey.Listen in for deep insights on Marico's approach to Quality and lessons from one of India's leading quality management experts.
Why Personal Branding?

Why Personal Branding?


I recently spoke at a Toastmaster event on a topic I am close to - Personal Branding. In this 30 min podcast (20 min if you hear at 1.5x) you will get a window into my views on:- Why do we need a personal brand? Like it or not, want it or not, you already have a brand. You can only choose to promote and reinforce it- The create, enhance, reinforce cycle to build a brand irrespective of where you start.- Take care of the Why and the What will follow. And you will then discover your unique 'How'.A video version of this talk is available at
Giving up control and raining money is the first act of humility from an entrepreneur. Not my words but wisdom coming from grownups - R Gopalakrishnan (Gopal) and Naru Narayanan.Earlier today I spoke with both these distinguished leaders on Wisdom for Startups by Grownup based on their recent book by the same name. The show was live on my channel.Top moments from the session:1. Shinise and Corporate Ayurveda: the principles of a long healthy life are universal and it is the same for an organisation. Organisations can last long and should aim to do so.2. Minohoda, is Japanese for - it is not enough to have a great idea. You must also have a good understanding of your limitations. Love your idea but evaluate objectively3. Raising money vs Using your Money: Raising capital is accompanied by giving up control. The desire for control is human nature and we don’t frown upon it. There was a time when Tata Sons held under 2% of Tata Steel.4. The act of raising money is the first act of humility that an entrepreneur can show. The maximum feedback one gets is from the person who puts in the money. Nothing is worse than an entrepreneur who cannot make that transition from being my idea, my company, to our idea, our company.5. Companies are like human beings. Companies can be like children and one gets attached to them. There is emotion. The company and the entrepreneur forge a clear personality of their own.6. Hiring people you know vs the best talent: When you hire people whom you know, don't forget that those people also know you.7. A team means you have talent Density. Portability.8. PIAC – Purpose, Identity, Adaptability, Conservative is the secret sauce for success as a startup.9. Kahlil Gibran said this in his point, he said, be grateful for parenthood, but remember, you're merely a vehicle through which that being has come into the world.For this and more check the video on YouTube (Link in comments). I will publish a Podcast version soon as well. 
Earlier today I hosted a #managebetter show with #personalbranding experts Sakshi Chandraakar and Sri Ram Kumar C on #LinkedIn for Personal Branding.This was my highest registered (1500+) show and even though I had a major issue with streaming on LinkedIn many of stayed on and caught the show on #YouTube and #twitter . I am grateful for your sustained interest and support.So what were the top lessons from the show:1. Find your Why? Why are you on LinkedIn? Who is your audience? What is your purpose?2. Do not chase numbers. Becoming consistently visible on LinkedIn is an organic process and if your content resonates with your audience they will like and stay.3. Reaching our to #recruiters is a two way process. Personal branding is primarily about making your brand strong and visible so recruiters reach out to you.4. Create credible content that resonates with your brand. Random posts occasionally do get viral but do not do anything for your brand. This is organic and long term.5. Your career success can be explained in a 10-30-60 rule. 10% is your performance. 30% is your brand. And 60% is your visibility6. Be Real, Relatable, Respectful, and Responsible. Don't get into wrangling matches. It is a waste of time. Respect all opinion including yours.7. Follow role models in your space and learn from them. Copy them. If possible tell them that you copied from them as well.8. Don't miss out on basics such as having a professional photograph, crisp clear headline, adequate (but not too much) detail of your roles and achievements, etc.9. Connect sensibly not indiscriminately. Your connections and followers count for nothing if they don't connect and resonate with you who you are. Keep your brand in mind all the time. What is your Why?10. Keep learning. LinkedIn keeps changing and improving. Stay in touch with the changes. Example. LinkedIn recently changed it's post length from 1300 to 3000 characters.I thoroughly enjoyed the show and I hope you will enjoy it as well.YouTube link to edited version -
I recently spoke at the Quality Council of India virtual quality conference. Here is an edited version of my address. I spoke briefly about the need to improve the quality of quality professionals and why the profession needs a name. 
I recently spoke with Nitin Seth on my show Manage Better. The show was live on LinkedIn, YouTube, and Twitter and over 250 people watched it live. Here is a recording of the entire 45 mins chat.My top moments from the chat:1. We are in the Digital Age already and it is getting more #digital2. Almost all #transformation today is #digitalbusinesstransformation or tech-enabled.3. #digitisation is critical to #digital and large government enterprises have a huge opportunity to leapfrog generations of tech.4. The new age #entrepreneur out of India could truly solve a global problem. This is true #globalisation5. Nitin's top favourite books of all time - The Srimad Bhagwad Gita and The Goal.What were your #top5 moments from the show?If you liked what Nitin spoke about you will love his book - Winning in the Digital Age.During the week I will post a #podcast version for those who prefer audio. You can find archives of the show on my YouTube Channel or
Last week Balaji S Reddie of the #Deming forum, and I spoke to our guru and mentor Suresh Lulla on my show Manage Better. This was the season finale show and was totally worth it.Mr Lulla is a legend and the foremost Quality teacher and consultant we have. A disciple of Dr J M #Juran, in this one-hour interaction he shared nuggets never heard before in public. Key points included:1. How he started as an Economist, a reluctant one, but always had his head and heart in Quality2. After being told he was over-qualified for the job he had applied for at #TCS he joined consulting firms3. And then in 1987 #Qimpro happened more as a gift from Dr J M Juran and two well-wishers who dreamt on his behalf4. Speaking the language of Business helped Qimpro get it's first client Tata Steel5. Always focus on what matters to the Customer - there is nothing more to Quality6. This century belongs to #Qualitist.7. Understanding what is the problem is the key to Quality. Not the tool8. Future of #quality is #green9. Keep learning. Keep teaching10. Our stakeholders are first Earth and the Society we live in. If we fail them all the other results don't matter.Archives on www.ManageBetter.In
Dr. Oleg Konovalov and I met up recently for my LinkedIn Live show - Manage Better.Here is the YouTube link - is called the Da Vinci of Visionary Leadership. Oleg is on the Thinkers50 and is #1 Global Thought Leader on Culture as rated by Thinkers 360.He shared lessons he learnt across his teaching and while writing the bestseller - The Vision Code.Some key lessons:1. Vision is a Responsibility. A commitment to a better future.2. Be clear about your WHY3. Vision comes when we are in consciousness about the benefit to others. It's actions beyond the Self.4. If all of us get better, humanity gets uplifted5. Vision is the most powerful tool for Leaders to navigate into the future6. If Vision does not INSPIRE, it's not a Vision that people would feel invested in7. Vision is a MUST Have for Organisations to be Incredible and Inspirational8. The #1 mistake organisations make is to be too egoistic about their vision. Be humble.9. What's Greater? My Problems or My Goals?10. We all need a vision even if we are not a CEO.Oleg also shared the 6 criteria test for a good vision. More on it in his book.#leadership #culture #leadershipdevelopment #managebetter
OKRs entered the business lexicon with the publication of Measure What Matters by John Doerr.  Many small and large companies have now adopted OKRs and are achieving their objectives.I spoke to three of India's top minds on OKRs - Vaidyanathan of OKR Stars, Sienam of OKR Edge, and  Senthil of Profit Co on my LinkedIn and YouTube show - Manage Better. The show had over 1000 registrations/subscriptions and was my most watched show till date. A quick summary:1. OKRs are a management method to help teams and companies achieve their objectives.2. Key results are the 'how much' that was missing in earlier approaches that focus mainly on the 'how'.3. Spreadsheets are not enough to track objectives and key results.4. Alignment  is the superpower of OKRs5. While a tool/software is very important, a Coach is critical for the execution of OKRs.For more on the above and many more gems check the entire video on YouTube at archives on 
Subir Chowdhury is a leading management consultant and bestselling author and is hailed by the New York Times as 'the leading quality expert' and by the Business week as 'The Quality Prophet'. He has authored 15 books on quality and management. His company, ASI Consulting Group, LLC, advises CEOs and Senior Leaders of many of the world's largest corporations.  His book THE POWER OF SIX SIGMA is a global bestseller and translated in more than 20 languages. Subir's 15th book is the USA TODAY BESTSELLER 'THE DIFFERENCE: When Good Enough Isn't Enough'.More on him at spoke with him on the importance and impact of Quality. Subir had some very interesting ideas including:- Quality is about quality of people. People work on processes that deliver results.- Quality of life is the ultimate goal. Help others. Be of service. - His quality role models include Music Maestro Pandit Ravi Shankar- We eventually have to eliminate the quality department- Certifications help us get started but it is our work that takes us further.These and many more gems in this 45 min talk. For a video version check 
In this episode, Paula Rizzo and I discuss tips to become more productive with a special focus on Lists. Listen on to learn more about- Using lists to become more productive - getting more done- Making a just enough list - Timing your own tasks so you can schedule and plan accordingly- Being kind and mindful- Why not everything is urgent- Relying on memory to remember your tasks is not a good idea!And much more.Paula is an Emmy Award-winning TV producer and also an author of two best-selling books on Productivity. Learn more about her on Anshuman is a senior executive in a Global IT Services firm and as a hobby manages his website 
Prof. Dr Monica Khanna is one of India's leading Management Educators and Director of the K J Somaiya Institue of Management. She is often invited to share her views on improving management education in India and has won several awards in a glittering career.In this episode we explore the question -  Why do an MBA? And if you do, then how to make the most of it?Listen in for Prof. Monica's thoughts around:Why MBA is even more important today than it ever was. You get educated for life and build a world-view and confidence to explore the world.You learn how to learn. And this skill is crucial for your career.  How online courses only complement management education and are not a substitute. This and much more in this insightful 35 mins episode.For a video version which is a bit longer please check and subscribe to my YouTube Channel on and all episodes are also on 
In this masterclass, Ravi Arora, VP of Innovation at Tata Sons, talks about - Why Innovation needs to be defined by the organisation as they have the best context- How and why product innovation takes the limelight and service innovation fails to- Sherpa analogy on how to support innovative peopleAnd, much more.For video version please visit - on
In this episode, I summarise all key episodes of 2020 and invite you to re-visit some popular ones.  I had a fantastic guest list and am grateful to all for their kindness. Carmit Berdugo CohenGeetha KannanShital Kakkar MehraHemant UrdhwaresheNina MulheisenNigel AdamsDebashis SarkarSatyendra KumarPankaj RaiNirmala Peters MehandaleI look forward to more guests in 2021. 
Last week, Balaji S Reddie and Anshuman Tiwari met up with Dr Parag Rindani for the first Qualitist webinar. The term Qualitist was coined by Dr J M Juran and evangelised by Suresh Lulla of Qimpro Consultants Pvt. Ltd.Dr Rindani is the first Qualitist of the Month, announced in May this year.The series is dedicated to bringing the story of Qualitists in the public domain and encourage quality professionals to aim higher and work harder to further our profession.Dr Rindani shared a mix of lessons learnt and anecdotes in a 45 min chat. The entire interview is available on YouTube at - Here are our top5 moments from the chat1. Cost of Poor Quality or COPQ in Healthcare needs a mission mode. If we save money, without impacting quality, we can serve more patients.2. Quality errors in Healthcare can be fatal. Loss of life is the biggest prices to pay for an error.3. Healthcare can and has learnt a lot from other Industries including the Focus on Quality methods.4. Like everything else, in Healthcare also there are at least two Indias. One, the urban one, has almost world-class healthcare. The other, the rural one, needs a lot of attention.5. Checklists are often a useful tool in Healthcare Quality. However, the integrity of the people using the checklists is critical and often missing.Dr Rindani placed his gratitude for the founders of Wockhardt Hospitals Ltd, Dr Lloyd Nazareth, and Suresh Lulla for igniting his passion for Healthcare Quality.He also cited the good work done by Quality Council of India(QCI), Dr.Girdhar Gyani, and CAHO- Consortium of Accredited Health care Organisation, and Jigisha Lulla of #Qimpro
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