Managing Fires Radio

5 Episodes

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Training and Support for Your Staff

2013-10-1421:07

Managingfires.com and leadership inside the fire house. This episode discusses how to develop your staff so that they succeed.

Customer Service 2

2013-10-0322:26

In this episode, we discuss customer service and how your agency can benefit by empowering your staff to actually help your customers.

Big News and Some Customer Service

2013-09-2614:16

Drum Roll Please!!! Chief (Ret.) Rick Lasky will be joining the podcast on October 16th!!! I can't wait. Check out this episode to get the inside information.

Culture Change. It's Tough!

2013-09-1626:26

In this episode of Managing Fires Radio, we talk about how to effect culture change in the workplace. I'll give you a plan to be successful and offer tips on how to accomplish it.

Problem Employees

2013-09-0507:02

Today I discuss how you can be successful when dealing with problem employees.

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