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Marketing Sensibility

Author: Faruk Waja

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Where strategy meets common sense. Hosted by a seasoned marketing consultant and hospitality insider, Marketing Sensibility dives into the real mistakes businesses make—and how to fix them. From branding blunders to digital missteps, each episode delivers sharp insights, smart solutions, and a dash of wit to help you market with clarity and confidence!
22 Episodes
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Marketing the Invisible: How the Internet Makes Services Sellable.From hotel beds to spa treatments, services may be intangible, perishable, and inconsistent, but digital tools transform how they’re marketed. Automation, storytelling, and guest-shared memories turn fleeting experiences into lasting value."#marketingsensibility #CustomerService #BrandLoyalty #servicesmarketing #howtosellaservice
Customer service isn’t a checkbox—it’s a discipline. In this episode of Marketing Sensibility, I break down why the best brands focus on just three things that make their service unforgettable. Define them. Measure them. Master them. #marketingsensibility #CustomerService #BrandLoyalty #Customer
And why does it matter? In this episode, we unpack the power of your value proposition, how to define it, own it, and use it to stand out. #marketingsensibility #ValueProposition #PersonalBrand #WhatMakesYouDifferent
Reviews aren’t just feedback — they’re fuel. Learn how to turn them into bookings.From 5-star praise to 1-star lessons — discover how to make every review work for you.Want more bookings? Start with better reviews.Negative reviews? Don’t panic — pivot. This episode shows you how to turn critique into credibility.Your guests are talking. Are you listening? Learn how to use reviews to grow your brand.#marketingsensibility #guestreviews
Your website isn’t a digital brochure—it’s your 24/7 storefront. In this episode of Marketing Sensibility, Faruk breaks down how to turn social media clicks into confirmed bookings and loyal guests. From intuitive design and instant messaging to mobile-first experiences and 24/7 availability, we’re unpacking the essentials of a frictionless guest journey.If you’re in hospitality or any service-based business, this one’s a must-listen. Conversion starts with clarity—and loyalty begins with trust.Listen now and make your guest experience seamless, smart, and bookable.#MarketingSensibility #GuestJourney #HospitalityMarketing #BookingStrategy #CustomerExperience #DigitalConversion #FarukSpeaks
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