James Crask, Head of Strategic Risk Consulting, Marsh UK and Ireland, joined Liz Booth, Special Projects Editor, Commercial Risk, to talk about the current focus on resilience and crisis preparedness. They look at some of the new approaches companies need to adopt in order to counter the challenges of the hardening insurance market and focus on cost reduction. Their conversation also covers building greater resilience into supply chain risk management, as well as alignments between resilience and ESG thinking.