In this special live episode of Mission Critical, Lance sits down with Charles Khabouth, founder and CEO of INK Entertainment Group, for a candid, wide-ranging conversation on entrepreneurship, leadership, and building brands that endure.From immigrating to Canada at 15 to becoming one of the most influential figures in Toronto’s hospitality and cultural landscape, Khabouth reflects on the early risks that shaped his career, the losses behind every win, and why respect (not money) has always been his greatest driver. He shares how nightclubs once served as cultural incubators for fashion, music, and design, and why hospitality today is less about product and more about trust, people, and experience.The episode also dives into INK’s newest evolution: 30 Hazelton, the group’s expansion into the medispa and wellness space. Khabouth explains why health and wellness is a natural extension of hospitality, the importance of choosing the right partners, and how trust transfers from brand to experience—whether in dining, nightlife, or skincare.KEY TAKEAWAYS & HIGHLIGHTSEntrepreneurship is built on loss: There is no winning without losing—failure is a prerequisite for success.Hospitality is about trust, not product: People return because they feel cared for, not because they need another steak or cocktail.Culture beats everything: A strong internal culture is the foundation of any scalable hospitality brand.Leadership at scale is about people: With thousands of employees, every interaction matters—and every person represents the brand.Consistency is harder than growth: Maintaining status quo is more difficult than getting there.Hospitality is bigger than food and nightlife: Wellness, skincare, art, and design all fall under the umbrella of caring for people.Legacy is built through others: True success comes from helping people grow and creating opportunities beyond yourself.
In this episode of Mission Critical, Lance sits down with Kim Chi (the drag superstar and beauty entrepreneur behind KimChi Chic Beauty) for a candid conversation on creativity, cultural identity, and building one of the most inclusive beauty brands today.From the rise of drag as a global culture to the realities of growing a business through COVID, TikTok, and an unpredictable beauty landscape, Kim Chi shares how she stays resilient, innovative, and unapologetically herself. She opens up about navigating Korean and Western beauty standards, the pressure of representation, and the role drag continues to play as both art and protest.With humour and unfiltered honesty, Kim Chi offers a rare look at the mindset, mission, and cultural impact behind her work — and what the future of beauty, visibility, and creative entrepreneurship might look like.Key Highlights & TakeawaysRepresentation that matters: How growing up between cultures shaped her voice, vision, and leadership.Drag as cultural power: Why drag remains a vital artistic and political force.Inside KimChi Chic Beauty: Building an inclusive, community-led brand through creativity and resilience.The new beauty economy: TikTok reviews, indie brands, shifting consumer habits, and the rise of AI.Entrepreneurship in uncertainty: Lessons from launching a brand before COVID and navigating global volatility.Joy as strategy: How food, beauty, and community continue to inspire her craft.
DEI has become one of the most polarizing conversations in the corporate world, especially in the 2025 Trump era. Is it a critical business strategy, or just corporate virtue signaling? On this episode of Mission Critical with Lance Chung, Lance sits down with Laura McGee, CEO of Diversio, to cut through the noise and uncover what’s really happening behind the headlines.McGee shares how Diversio is using AI and data analytics to make workplaces more productive—and why the backlash against DEI is based more on perception than reality. She breaks down the myths surrounding diversity efforts, reveals the surprising truth about which companies are actually pulling back, and explains why leaders should embrace uncomfortable conversations instead of avoiding them.Key Takeaways:The media’s portrayal of DEI is misleading—most companies aren’t canceling it, they’re rebranding it.Why fear, not facts, is the biggest barrier to progress.The global differences in how companies approach inclusion—and what North America gets wrong.How to shift the DEI conversation from divisive to productive.It’s time to separate fact from fiction. Listen now to this re-released episode with Laura from March, 2025.
In this episode of Mission Critical (presented by Ryde:), CEO Richard Schmidt joins Lance to explore what modern wellbeing really looks like. Richard shares how his background leading major CPG brands shaped his approach to building Ryde, a fast-growing company focused on functional shots designed for the real rhythms of daily life.During their discussion, Richard breaks down his leadership philosophy (“team awesomeness-making”), the rise of wellness as a catchall buzzword, and how Ryde: aims to bring science, simplicity, and levity back into the conversation. From energy and focus to calm and clarity, Richard reveals why the smallest products can have the biggest impact on how we move through our day.Key TakeawaysLeadership with clarity: Why Richard believes a CEO’s job is to empower people, not micromanage.The wellness paradox: How “wellness” lost meaning—and how consumers are redefining what they actually need.Inside Ryde: Why ENERGIZE, FOCUS, and RELAX were chosen as the brand’s core mood states.Science made simple: A look at Ryplenish™ and the idea behind fast-acting, functional mood support.The modern professional: Why today’s busy, always-on lifestyle demands practical, pocket-sized solutions.Learn more about Ryde: https://ca-en.ryde.com/
What does it really take to become an owner in professional sports? For Brenda Ha, the answer is surprisingly simple: conviction, community, and the courage to raise your hand. In this inspiring episode of Mission Critical, Lance sits down with AFC Toronto co-owner and investor Brenda Ha to explore how a first-generation Korean Canadian, lifelong Torontonian, and self-described “soccer mom” stepped into the world of women’s sports ownership—without a billionaire’s bank account or a traditional sports background.Brenda opens up about the grassroots origins of AFC Toronto, the pivotal moment when her husband challenged her to see herself in the ownership conversation, and what it means to build a franchise rooted in gender equity, community impact, and opportunity for future generations of athletes. From the rise of the Northern Super League to the league-wide sisterhood forming between the PWHL, WNBA, and AFC Toronto, Brenda offers an intimate look at the movement reshaping professional women’s sports in Canada.She also shares powerful stories from AFC Toronto’s inaugural season—from the behind-the-scenes reality of match-day operations to the emotional impact of hosting Korea Night and rallying Toronto’s multicultural communities around the team.Whether you're a sports fan, entrepreneur, or someone curious about how everyday people can participate in shaping the future of women’s sports, this is a conversation you won’t want to miss.Key Highlights & Takeaways:How a “soccer mom” became a professional sports team owner—and why you don’t need to be a billionaire to invest in women’s sportsThe grassroots origins of AFC Toronto and the mission behind Project 8 and the Northern Super LeagueThe role of community, collaboration, and women supporting women across leagues like the PWHL and WNBABehind-the-scenes insights into game-day operations, volunteer culture, and what it takes to build a team from scratchThe impact of multicultural storytelling, including the success of AFC Toronto’s Korea NightBrenda’s personal journey through imposter syndrome, leadership, and learning to see herself in spaces traditionally reserved for “other people”The economic and cultural momentum behind women’s sports in Canada—and why this movement is just getting started
In this episode of Mission Critical, Lance sits down with Teresa Resch (President of the Toronto Tempo) on set of her GLORY 2025 Women of the Year cover shoot. Teresa walks us through her journey—from shaping the franchise’s identity to designing a brand that captures the heartbeat of Canada's basketball community. She shares how she’s navigating challenges in launching a major-league women’s sports team, establishing community infrastructure, and building a legacy that goes far beyond basketball.Key takeaways:How Teresa’s leadership is shaping the Tempo as Canada’s WNBA team, not just Toronto’s.The strategy and significance behind the “Tempo” name—balance, rhythm, control. The power of public engagement.Lessons in building from scratch: hiring, infrastructure, and cultivating a national fan base.The long game: why Teresa is focused on legacy, community, and a championship cadence.
In this episode of Mission Critical, Lance sits down with Andre De Grasse (Canada’s most decorated Olympian) to explore what it really takes to sustain greatness, both on and off the track. From his journey of resilience and reinvention to building a legacy that goes far beyond medals, De Grasse opens up about the mindset, discipline, and purpose that continue to fuel his success.Fresh off voicing Team Canada’s “Brave Is Unbeatable” campaign, De Grasse shares how courage and perseverance shape not only his athletic career but also his ventures as an entrepreneur, philanthropist, and father. Key Highlights & Takeaways:The Power of Resilience: How De Grasse learned to turn setbacks into motivation and longevity in a sport that tests both body and mind.Redefining Success: Why his definition of winning has evolved from chasing podiums to creating impact through his foundation and mentorship programs.Canada on the Global Stage: De Grasse’s perspective on Canada’s growing influence in sports and culture — from the World Cup to the WNBA.Peak Performance, Redefined: What goes into maintaining elite performance?Beyond the Finish Line: His next chapters — from a biopic and book launch to new ventures in film, wine, and voice acting.“Brave Is Unbeatable”: The meaning behind Team Canada’s campaign and how bravery fuels his evolution as an athlete and human being.
In this episode of Mission Critical, Lance sits down with Jennifer Meyer, the Los Angeles–based jewelry designer whose eponymous brand has redefined celebrity-driven luxury for nearly two decades.Long before influencer marketing became an industry, Meyer understood the power of emotional connection, storytelling, and authenticity. Her designs—delicate gold charms and signature modern heirlooms—first caught the attention of stylists and Hollywood icons like Jennifer Aniston and Reese Witherspoon, but what followed was more than a red carpet moment. Meyer built a company on a foundation of heart, heritage, and human connection.Nearly twenty years later, Meyer reflects on what it takes to sustain influence in an era when the meaning of “celebrity” is constantly evolving. She shares insights on:Navigating fame and influence — how she’s maintained creative integrity while operating in a world obsessed with visibility.Authentic brand-building — why lasting success in fashion comes from relationships, not algorithms.The evolution of luxury — from Hollywood’s golden age to today’s digital marketplace, and what it means to stay timeless amid constant change.Leadership in the creative industry — how to build trust, nurture teams, and lead with empathy in a culture that often rewards ego.The next 20 years — what inspires her now, and how she’s evolving as both designer and entrepreneur in an increasingly competitive landscape.For anyone fascinated by the intersection of fashion, celebrity culture, and entrepreneurship, this chat offers a rare, behind-the-scenes look at how one designer turned personal artistry into an enduring symbol of modern luxury.Smithe House: smithehouse.comKeefer House: keeferhouse.com Limited-time Glory-exclusive offer: 20% off plus priority early check-in (based on availability) with code GLORY. Book by December 31st, 2025 to claim. Black-out dates apply.
In this episode of Mission Critical, Lance sits down with David Zilber — chef, fermentation expert, author, and Top Chef Canada judge — to explore how food reflects who we are, where we come from, and where we’re headed. From his groundbreaking work leading the Fermentation Lab at Noma (once named the world’s best restaurant) to his current work in biotechnology, Zilber has become one of the most influential voices redefining how we think about food, science, and sustainability.He shares how microbes can teach us about collaboration, control, and surrender, and why the most meaningful meals often have nothing to do with perfection — but everything to do with connection.Key highlights and takeaways:On food as reflection: Zilber sees food as “the most essential human endeavor,” one that mirrors culture, climate, and our collective values.Fermentation as metaphor: “You can guide it, but you can’t control it.” Fermentation teaches humility, patience, and the beauty of surrender.Collaboration lessons: Nature isn’t binary — even microbes blur the lines between good and bad, symbiosis and conflict.Creativity on Top Chef Canada: True creativity is intuitive and contextual — “you know it when you see it.” Zilber values ingenuity over perfection.The joy of maladaptive cooking: Making food that takes more energy than it provides (like handmade pasta) is what connects humans — it’s the “social glue” of culture.Redefining progress in food: Advocates for decentralized, community-driven systems where power and food sovereignty are shared.Transformation in motion: Now a father and homeowner, Zilber embraces evolution — “falling forward” and learning as a lifelong student of life and microbes.
Filmmaker Maggie Kang has captured the world’s imagination with Kpop Demon Hunters, the animated blockbuster that’s topped Netflix’s most-watched list and redefined what global audiences expect from K-pop storytelling. Blending the spectacle of superhero cinema with the infectious energy of Korean pop culture, Kang’s film has inspired entirely new audiences and generations to a story that is universal in its themes.In this episode of Mission Critical, Maggie opens up about her journey from growing up without many Korean friends to becoming one of the most powerful voices shaping Asian representation in Hollywood. She shares what it means to break generational cycles, embrace cultural inheritance, and build worlds where young women can own their power — flaws and all.Together, Lance and Maggie talk about the universality of K-pop, how the film’s soundtrack became a cultural phenomenon, and what the future of Korean storytelling looks like in a world where “niche” no longer applies.Key TakeawaysHow Kpop Demon Hunters broke barriers in representation and global storytelling.The creative risks behind blending K-pop and the superhero genre.Maggie’s reflections on intergenerational identity, cultural inheritance, and belonging.Why authenticity (not translation) is the future of cultural storytelling.The lessons she’s taking forward into her next projects.HighlightsThe story behind Kpop Demon Hunters and who it was really made for.Why the characters’ flaws were essential to their power.The influence of her father’s filmmaking legacy.The future of Asian and diaspora narratives in mainstream media.Did you enjoy this episode? Make sure to like, subscribe, and leave a rating.
From scaling a billion-dollar tech company to trekking through the Amazon rainforest with Dr. Jane Goodall, Dax Dasilva has learned that growth only happens when you step outside your comfort zone. In this episode of Mission Critical, the Lightspeed CEO and Age of Union founder opens up about leadership, purpose, and risk—sharing lessons from both the boardroom and the jungle. We talk about how small businesses shape culture, why he believes entrepreneurship and activism are connected, and how his new book Echoes from Eden challenges us to reimagine what impact really means.Key Takeaways:Why leaving your comfort zone is essential to personal and professional growth.How Lightspeed empowers small businesses and strengthens community ecosystems.The connection between entrepreneurship, activism, and environmental leadership.What Dax learned from two years on the ground with Age of Union conservation projects.How the lessons from the wild can make you a better leader, creator, and changemaker.Insights from his new book, Echoes from Eden, on finding purpose through action.Get Dax's new book, Echoes from Eden: A Daring Voyage to Protect Earth's Last Wild Places - https://www.indigo.ca/en-ca/echoes-from-eden-a-daring-voyage-to-protect-earths-last-wild-places/9781628605693.htmlDid you enjoy this episode? Give Mission Critical with Lance Chung a subscribe and rating, wherever you listen and watch your podcasts.
Hosted in partnership with Holt Renfrew, host Lance Chung sits down for a follow-up interview with Yung Wu—co-founder of the Coalition of Innovation Leaders Advancing Respect and former CEO of MaRS Discover District. In their discussion, the two catch up for a live recording of the Mission Critical podcast to chat about leadership style, artificial intelligence, advice on how to navigate a volatile business landscape, and harnessing opportunity in the innovation economy.
In recent years, Toronto has made bold moves that signal its evolution into a true global sports capital — from the launch of the PWHL and AFC Toronto, to the announcement of a WNBA expansion team and the NHL’s renewed focus on international competition through the Four Nations Face-Off. And in the next two years, that momentum will reach a new peak as the city prepares to host World Cup matches in 2026 — arguably the most significant international sporting event in our city and Canada’s history.Recorded live at the 2025 GLORY Sports Summit (powered by GE Appliances) in Toronto, this conversation brings together leaders building Toronto’s sports future from every angle: major league expansion, global partnerships, grassroots development, and equity-driven advocacy. Teresa Resch (Toronto Tempo), Kyle McMann (NHL), Saroya Tinker (PWHL), and Diana Matheson (Northern Super League) joined moderator Alyson Walker (Wasserman) on stage to explore what it means to turn a city into a global sports hub — not just by hosting the world, but by ensuring that storytelling, access, investment, and community are at the heart of its growth.This is about how Toronto can create a legacy that lasts well beyond the final whistle.
From grassroots leagues to the global pitch, Canadian soccer has come a long way—but the journey is far from over. As Toronto prepares to become a host city for the 2026 FIFA World Cup, the spotlight is not only on the players but on the systems, the people, and the communities that have shaped the game here at home.Recorded live at the 2025 GLORY Sports Summit (powered by GE Appliances) in Toronto, this episode of The GLORY Sports Podcast features soccer legend Dwayne De Rosario, FIFA World Cup 2026 executive director Sharon Bollenbach, and First Touch Football CEO Marcus Hanson.Moderated by The Gist's Ellen Hyslop, this discussion explores the evolution of soccer in Canada, the unique challenges and opportunities facing the sport, and what it will take to ensure that the momentum doesn’t end when the final whistle blows.The big question? How do we turn this moment into a legacy that lasts?
Diana Matheson is one of the most decorated athletes in Canadian soccer history — an Olympian, a World Cup veteran, and the player responsible for one of the most iconic moments in Canadian sport: that 92nd-minute goal at London 2012 that secured Canada’s first medal in a traditional team sport in over 70 years.But what might be even more historic is what she’s doing now. As the co-founder of Project 8 and the visionary behind the newly announced Northern Super League, Diana is quite literally building the future of women’s professional soccer in Canada from the ground up.Alongside her is Anastasia Bucsis — an Olympian in long track speed skating and one of the most respected voices in Canadian sports media today. You’ve seen her on CBC Sports, heard her on Player’s Own Voice, and felt her impact far beyond the broadcast booth.But her influence goes deeper than sport. In the lead-up to the 2014 Sochi Olympics, Anastasia came out publicly in opposition to Russia’s anti-LGBTQ+ laws — becoming the only out athlete from North America to compete at those Games. It was a bold, deeply personal act of protest that continues to ripple across sport and society to this day.Together, they’ve carved out a life that is both deeply public and intentional, advocating for inclusion, pushing the boundaries of what’s possible in Canadian sport, and supporting one another every step of the way.Recorded live at the 2025 GLORY Sports Summit (powered by GE Appliances) in Toronto.
Recorded live at the 2025 GLORY Sports Summit (powered by GE Appliances) in Toronto, this specia episode features Jesse Marsch, Head Coach of the Canadian Men’s National Soccer Team.In less than a year, Toronto will serve as one of the key host cities for the 2026 FIFA World Cup, welcoming fans and teams from around the globe. Sure, this opportunity is about roaring stadiums and matchdays. But it’s also about building a lasting legacy of excellence, representation, and pride in Canadian soccer.On this episode, Marsch shares how Canada Soccer is preparing for this pivotal moment — from building a competitive national team to activating major partnerships that connect with communities coast to coast. Joined by CBC Sports host Andi Petrillo and Bob Park (GE Appliances), the panel explores building a winning culture, connecting with fans across the country, and creating a lasting legacy for Canadian soccer.
What happens when you blend Indigenous values, entrepreneurial grit, and a mission to do business differently? You get Cheekbone Beauty, one of Canada’s most purpose-driven beauty brands—and the brainchild of Jenn Harper.In this live episode of Mission Critical recorded in Toronto at Waterworks Food Hall, Lance sits down with Jenn to unpack her incredible journey—from overcoming addiction and selling fish (quite literally) to discovering her purpose in a dream and pioneering what she calls Indigenous Beauty, a category rooted in authentic sustainability.Jenn gets candid about the highs and lows of building a brand from scratch, how close she came to shutting down, and why community—especially her customers—has always been the foundation of her success.This episode is presented by Mastercard Canada as part of a special series spotlighting small business owners who are shaping the future of Canadian entrepreneurship.Listen now to hear how Jenn is rewriting the narrative—and what she wants the world to know about Indigenous excellence, sustainability, and the future of beauty.Key Highlights & Takeaways💄 Origin Story with Purpose: Cheekbone Beauty was born from a dream—and Jenn’s mission to give back to her Indigenous community and rewrite the narrative around Indigenous success.📚 Scholarship Fund Impact: With the support of partners like Mastercard, Cheekbone Beauty launched a scholarship fund that has awarded 30+ scholarships to Indigenous youth since 2021.🌱 Indigenous Beauty as a Category: Jenn is working to define Indigenous Beauty as a global category—anchored in authentic sustainability, community values, and cultural leadership.🔥 Billion-Dollar Vision: She’s unapologetically building a brand with the goal of reaching a $1B valuation—and doing it with only six full-time staff and a lot of heart.🤝 The Power of Community: Jenn credits her survival in business to loyal customers and movements like Buy Canadian, proving that small business success is community-driven.💬 Leadership Through Love and Humility: Drawing from her Anishinaabe culture, Jenn built Cheekbone’s core values on love, humility, and integrity—redefining what business leadership can look like.🎤 Being Vulnerable Online: Jenn opens up about sharing her story publicly, navigating social media as a founder, and why transparency helps build stronger customer relationships.
What does it take to thrive as both a designer and an entrepreneur? In this episode of Mission Critical, Lance sits down with Lesley Hampton—Indigenous artist, acclaimed fashion designer, and founder of her namesake brand—for a conversation about creativity, community, and self-preservation.From dressing icons like Lizzo, Lily Gladstone, and Sandra Oh, to challenging colonial norms in fashion, Lesley has carved out a space that’s inclusive and deeply intentional. But behind the red carpet moments is a commitment to mental health and setting boundaries. As Lesley puts it, “My business isn’t thriving unless I’m thriving.”Presented by Mastercard Canada, this episode is part of a series celebrating Canadian small business owners and the stories behind the brands. We talk about the power of mentorship, what it means to lead with your values, and why asking for help (even through a DM) can change the trajectory of your career.Listen now to learn how Lesley built her brand from scratch, why fashion can be a form of activism, and how she’s creating space for the next generation of Indigenous talent.
This episode is presented in partnership with Mastercard Canada. Listen now and join the Mastercard Small Business Community—a network built to help entrepreneurs learn, grow, and connect. Sign up at mastercard.ca/smallbusiness.What if a beverage could change how we gather, how we connect, and how we feel seen?In this episode of Mission Critical, Lance sits down with Andrea Grand, co-founder of Barbet, the stylish and intentional Canadian non-alcoholic beverage brand that's become a mainstay on menus and in fridges across the country. But beyond the buzz and the branding is a story rooted in personal experience, cultural disruption, and purpose-driven entrepreneurship.Andrea shares how her sister’s health journey was the catalyst behind Barbet’s creation, and how they set out to challenge the norms of an alcohol-centric beverage industry. From battling the assumption that non-alcoholic drinks are “less than” to creating a beverage that fits into social moments without compromising experience, Andrea built Barbet to be, yes, a great drink. But also, a brand with a point of view. A design-forward invitation to inclusivity and a challenger to industry conventions.In this episode, Andrea reflects on:The emotional rollercoaster of building a brand from scratch—without a roadmapWhy perfection is a myth, and launching before you're ready might be the best move you can makeThe importance of support systems (financial and emotional) in surviving entrepreneurshipHow small businesses are not just economic contributors, but cultural catalystsWhat modern leadership looks like when you’re building in public, balancing vulnerability with visionWhy visibility and community are essential to long-term impact, especially for women-led brandsThroughout the conversation, Andrea underscores that Barbet isn’t a sobriety brand, but rather an inclusive lifestyle brand for anyone looking to drink differently, without compromising taste, aesthetic, or ritual.
This episode is presented in partnership with Mastercard Canada. Listen now and join the Mastercard Small Business Community—a network built to help entrepreneurs learn, grow, and connect. Sign up at mastercard.ca/smallbusiness.What if networking wasn’t transactional, intimidating, or exclusive—but reimagined as a safe, empowering, and welcoming experience for ambitious women? That’s the mission behind Monday Girl, a community-driven platform co-founded by Rachel Wong that’s reshaping how the next generation of women professionals connect, grow, and succeed.In this episode of Mission Critical, Lance sits down with Rachel to explore the personal story and social experiment that launched Monday Girl, the challenges of unlearning outdated rules in entrepreneurship, and the powerful role of community in business. From bootstrapping the business as a side hustle to scaling a membership of over 350,000 across North America, Rachel offers candid reflections on vulnerability, imposter syndrome, and what real support for women founders looks like in today’s ecosystem.Whether you’re building your own business or searching for your people, Rachel’s insights on building with heart, purpose, and momentum will leave you inspired to take your next bold step.Key Takeaways:The gendered dynamics of networking and how Monday Girl is rewriting the script.Why Rachel believes you should “hate your first version”—and keep building anyway.The power of community as a product—and why vulnerability can be a superpower.How the idea of success is shifting from unicorns and venture capital to slow, sustainable growth.The underestimated importance of peer mentorship and seeing role models who reflect your story.