Mission First People Always's podcast

How can technical experts harness their unique strengths to become impactful leaders? Join Dr. Mike Patterson and Dr. Angelique Adams as they explore the transition from technical mastery to effective leadership and discuss actionable tools for success. In this episode, Dr. Mike Patterson welcomes Dr. Angelique Adams, an accomplished engineer-turned-leadership coach, to discuss the journey of transforming technical experts into high-impact leaders. Drawing on 25+ years of experience, Dr. Adams shares her personal story of transitioning from a lab technician to a corporate executive overseeing global teams. Dr. Adams addresses the myth that technical professionals aren’t natural leaders, highlighting how their analytical strengths and problem-solving skills can become powerful assets in leadership roles. She also explores the challenges technical leaders face, such as overcoming imposter syndrome, improving interpersonal skills, and managing work-life expectations. Key to Dr. Adams’ approach is her ability to translate abstract leadership concepts, such as empathy and collaboration, into tangible behaviors that resonate with highly analytical minds. She also explains how tools like leadership assessments and small behavioral experiments can help technical leaders develop their emotional intelligence and build meaningful connections with their teams. Listeners will also gain insights into the importance of building networks within their organizations, using KPIs to monitor both professional and personal success, and maintaining an "accomplishments inventory" to stay motivated and focused. Key Takeaways: Breaking the Myth: Technical experts bring unique strengths like problem-solving and analytical skills to leadership, disproving the idea they can’t thrive in these roles. Actionable Leadership Skills: Learn how to translate abstract concepts like empathy and collaboration into practical, easy-to-adopt behaviors. Work-Life Harmony: Use KPIs for personal and professional goals to stay balanced and productive. Building Confidence: Overcome imposter syndrome by leveraging assessments and feedback to grow as a leader. Fostering Connections: Build strong networks and collaborations within your organization to support your growth and impact. Hit play to hear Dr. Angelique Adams’ practical advice for transitioning into leadership, and discover how you can start your journey to becoming a high-impact leader today!   Links for This Episode: www.drangeliqueadams.com angelique@drangeliqueadams.com https://www.amazon.com/Youre-More-Than-Diversity-Women   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Dr. Angelique Adams’ Background and Leadership Journey 05:12 - Dispelling the Myth: Why Technical Experts Can Be Great Leaders 09:45 - Overcoming Imposter Syndrome: Tools and Strategies 13:30 - Building Leadership Skills Through Tangible Actions 17:15 - Setting Personal KPIs for Work-Life Balance 22:10 - How to Build a Strong Network Within Your Organization 26:40 - Advice for Aspiring Leaders: The Power of Accomplishments Inventories

How do you turn dreams into reality while leading teams through complex, high-stakes projects? Dr. Mike Patterson hosts a LIVE discussion on linkedin with Bob Weis, former head of Walt Disney Imagineering, and Tricia Cerrone, a leadership expert, to uncover the lessons behind chasing big dreams, fostering creativity, and leading with purpose. About the Episode: In this special live episode, Dr. Mike Patterson is joined by Bob Weis, author of Dream Chasing, and Tricia Cerrone, who facilitates a rich conversation about leadership, creativity, and collaboration. Bob shares his journey leading massive projects, including his 40 years with Disney Imagineering, where he managed creative teams that built theme parks around the world. The discussion highlights the importance of storytelling in leadership, a skill Bob mastered while designing immersive experiences that unite people across cultures. He reflects on the development of Shanghai Disneyland as a transformative project, not just for Disney, but for fostering international understanding and cultural collaboration. Tricia adds her expertise in leadership, emphasizing how building trust and empathy are critical to guiding diverse teams through challenges. Dr. Mike ties the conversation back to actionable lessons for leaders in all fields, emphasizing the balance of mission and people. Join the next LIVE on LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Key Takeaways: Chasing Dreams, Not Just Following Them: Turning dreams into reality requires intentionality, teamwork, and relentless focus. The Power of Storytelling in Leadership: Stories unify teams, provide clarity, and keep everyone aligned toward a common purpose. Creative Leadership: Building trust, fostering collaboration, and encouraging out-of-the-box thinking are essential for innovation. Lessons from Shanghai Disneyland: The project exemplifies leadership through international collaboration, cultural understanding, and respect for workers. Empathy and Connection: Effective leadership requires empathy and a commitment to understanding the perspectives of others. This episode is a masterclass in leadership, innovation, and dream chasing. Bob Weis and Tricia Cerrone share inspiring stories and practical strategies to help leaders think big, lead with purpose, and build stronger, more creative teams. Hit play to hear the full episode and discover how to take your leadership and dream-chasing skills to the next level   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 01:05 - Meet Bob Weis: Leadership Insights from Disney Imagineering 03:10 - Introducing Tricia Cerrone: Leadership and Creativity Expert 04:50 - Chasing Dreams vs. Following Dreams: What It Takes to Lead Big Projects 07:30 - The Power of Storytelling in Leadership 10:15 - Building Shanghai Disneyland: Lessons in Collaboration and Culture 13:45 - How Leaders Can Foster Creativity and Innovation in Teams 17:30 - Empathy and Trust: The Cornerstones of Leadership 20:20 - Lessons Learned from International Projects 23:45 - How to Balance Mission and People in Leadership 27:10 - Advice for Dream Chasers: Insights from Bob and Tricia 30:05 - Closing Thoughts: Turning Dreams into Reality

In a competitive and ever-changing business world, is there room for kindness? Dr. Mike Patterson sits down with Brittany Martin, founder of Be Kind Works, to discuss how leaders can embrace kindness as a powerful strategy for sustainable success. Dr. Mike welcomes Brittany Martin, an expert in HR and leadership development, who brings a unique perspective on how kindness and strategic leadership go hand in hand. As the founder of Be Kind Works, Brittany shares her KIND framework, designed to help leaders foster empathy and effectiveness in the workplace. Brittany discusses why kindness isn’t about being “soft” but rather about driving meaningful results through respect, understanding, and compassion. She outlines how this approach can disrupt traditional management methods, enhancing team performance, employee satisfaction, and overall business outcomes. Through real-world examples, Brittany demonstrates how leaders can cultivate a kinder, more effective workplace that not only meets goals but exceeds them by fostering innovation, collaboration, and wellness. Key Takeaways: Courage to Be Kind: Kindness in leadership requires strength, empathy, and commitment to creating positive outcomes. KIND Framework: Brittany’s framework includes Knowledge, Insight, Navigation, and Drive, providing a roadmap for leading with kindness. Disrupting the Status Quo: Brittany’s approach challenges traditional, hierarchical management styles with a more inclusive, people-centered strategy. Empowering Emerging Leaders: Developing new leaders with kindness can have a ripple effect, promoting growth across the organization. Long-Term Success: Kindness-driven leadership creates sustainable growth by building trust, encouraging innovation, and improving morale. Brittany Martin’s KIND framework is a revolutionary approach for leaders who want to balance achieving results with fostering a positive and productive workplace culture. Her insights challenge the norm, proving that disruption and kindness can work hand in hand. Hit play now to hear the full episode and discover how Brittany’s KIND framework can help you lead with empathy, drive results, and transform your team dynamics. Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:29 - The Role of Kindness in Today’s Business Environment 01:22 - Guest Introduction: Brittany Martin’s Background and Experience 03:30 - Exploring Maya Angelou’s Quote on Kindness and Courage 04:29 - Defining Kindness in a Professional Context 06:11 - Can Kindness Drive Business Results? 09:23 - Introducing the KIND Framework for Leadership 09:55 - Knowledge: Awareness and Acknowledgment in Leadership 10:21 - Insight: Reflection and Perspective as Leadership Tools 10:43 - Navigation: Setting Boundaries and Focus 11:00 - Drive: Personal Motivation and Taking Action 11:11 - How the KIND Framework Helps Leaders Through Change 13:00 - Practical Application of the KIND Framework in Real Organizations 15:58 - Needs Assessments and Customized Leadership Solutions 17:40 - Making Kindness a Strategic Part of People-Centric Organizations 18:00 - Brittany’s Role with Disrupt HR and the Concept of “Disrupting” in HR 20:21 - How Disrupt HR’s Presentation Style Engages Audiences 22:00 - Is Kindness Truly Disruptive in the Workplace? 23:20 - Developing Emerging Leaders: Importance and Long-Term Impact 26:13 - Brittany’s Success Story with Leadership Transformation 29:23 - Reflection on Brittany’s Leadership Journey and Lasting Influence 31:05 - Final Advice: Be Yourself, Considerate, and Compassionate as a Leader

In today’s fast-paced world, it seems like everyone is talking about being “triggered.” But what does it really mean, and how can leaders and employees manage their triggers to stay focused and productive? In this episode, Dr. Mike Patterson and Jeff Gaines dive into how to become “triggerproof,” offering practical strategies to overcome workplace stress and emotional reactions. Dr. Mike welcomes Jeff Gaines, a personal development expert with over 30 years of experience working with leaders across industries. Jeff introduces his latest offering, Triggerproof, a program designed to help leaders and teams manage their emotional responses in high-stress environments. Jeff breaks down human motivation into two drives: the urge to create and the urge to protect. When we’re triggered, we move into protection mode, often subconsciously. Jeff explains how triggers aren’t always obvious—most people don’t look visibly upset or angry. Instead, they quietly disengage, reduce productivity, or withhold valuable feedback that could improve decision-making. Throughout the conversation, Jeff discusses his Three Drivers model, which explains how our thoughts and emotions are shaped by a "screen" of unconscious processing. This screen often distorts reality, leading to emotional responses that seem disproportionate to the situation. Jeff’s program teaches leaders how to recognize these distortions and manage them effectively. He also emphasizes the importance of emotional resilience and collaboration in the workplace. Whether you’re a leader looking to encourage honest feedback or a team member trying to overcome stress, understanding and managing triggers is key to thriving in today’s work environment. Key Takeaways: Triggers Are Not Always Visible: People may not outwardly express when they’re triggered, but it impacts their work. Managing the "Screen": Our emotions and logic are shaped by a filter that distorts reality. Learning to manage this screen is crucial. Emotional vs. Logical Decisions: While we often think we're making logical decisions, emotions play a larger role than we realize. Resilience Tools: Building emotional resilience helps us bounce back faster when triggered, leading to better collaboration and decision-making. Jeff Gaines’ approach offers practical, real-world strategies for managing emotional responses in the workplace. By understanding how our brains process information and learning to manage our reactions, we can foster healthier, more productive work environments. Call to Action: Hit play to hear the full episode and learn how you can become Triggerproof and foster resilience in your leadership style!   Links for This Episode: https://www.linkedin.com/company/triggerproof http://triggerproof.us jeff@triggerproof.us   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Jeff Gaines' Background and Experience 03:34 - Introducing Triggerproof and Why It's Needed 05:14 - The Role of Technology in Creating Triggers 09:12 - What It Means to Be Triggerproof 10:21 - Common Responses to Triggers: Fight, Flight, Freeze, and Fawn 12:48 - Overview of Triggerproof Course and the Three Drivers Model 19:13 - How Emotional Triggers Impact Decision-Making in the Workplace 23:16 - Changing the Screen: Aligning Logic and Emotion for Better Outcomes 29:31 - The Business Case for Managing Triggers in Organizations 31:00 - Jeff’s One Piece of Advice for Leaders: Define Your Purpose

In today's fast-paced corporate world, balancing leadership with personal health is key to long-term success. Dr. Mike Patterson sits down with Rebecca Macieira-Kaufmann to explore the strategies leaders can use to enhance both their personal vitality and professional performance. About the Episode: Dr. Mike welcomes Rebecca Macieira-Kaufmann, former Fortune 50 Global Executive and founder of RMK Group, who shares her insights from years of leading successful business turnarounds and advising CEOs. As the co-author of FitCEO: Be the Leader of Your Life, Rebecca combines her experience in business leadership with a passion for holistic health. In this episode, they discuss the importance of fitness, healthy eating, and small daily habits that can improve energy and well-being. Rebecca emphasizes that fitness is more than just staying in shape; it’s about maintaining vitality and energy in daily life. For busy professionals, small, simple actions like morning exercises in a hotel room or making healthier food choices while traveling can have a significant impact on well-being. She also touches on the business case for promoting health and fitness within companies, explaining that healthier employees are more productive and focused. Additionally, Rebecca shares how she manages stress and fosters productivity by taking small breaks to refresh throughout the day. From light stretching to stepping outside for fresh air, she believes leaders should prioritize both their mental and physical health to perform at their best. Key Takeaways: Fitness as a Daily Habit: Small, consistent exercises can be done anywhere, even while traveling. Healthy Eating on the Go: Balance your meals with proteins, vegetables, and smart choices like skipping bread or reducing sugar intake. Stay Hydrated: Start your day with water and prioritize hydration to maintain energy and focus. Mental and Physical Resets: Take short breaks during the day to refresh and reenergize—whether through breathing exercises, movement, or stepping outside. Play and Productivity: Incorporate moments of fun and lightness into your work to reduce stress and maintain a positive work environment. Rebecca Macieira-Kaufmann shares practical and accessible strategies for staying healthy and energized, especially for leaders managing demanding careers. Her advice reminds us that small, daily habits can lead to big improvements in personal and professional well-being. Hit play to hear the full episode and start implementing these simple tips to improve your health and leadership skills! Links for This Episode: https://rmkgroupllc.com FitCEO: Be the Leader of Your Life: https://www.amazon.com/FitCEO-Be-Leader-Your-Life-ebook Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:59 - Rebecca’s Background & Journey to FitCEO 03:00 - The Concept Behind FitCEO 05:00 - Small Habits for Big Impact on Health 07:13 - Fitness as the Fountain of Youth 10:00 - Easy Fitness Tips for Busy Professionals 13:45 - How to Eat Healthy on the Road 16:00 - The Importance of Hydration 18:00 - How to Take Energizing Breaks 22:00 - The Role of Play and Rest in Leadership 27:00 - Advice for Young Professionals in Demanding Jobs 30:00 - The Business Case for Employee Health and Fitness 31:45 - Practical Advice to Start Implementing Today  

In a world where AI is rapidly reshaping the business landscape, what does it take to lead highly intelligent teams on the cutting edge of technology? Join Dr. Mike Patterson and Wendy Gonzalez, CEO of Sama, as they dive into the complexities of leadership in the tech space, offering valuable insights and actionable advice for leaders at all levels. In this episode, Dr. Mike Patterson welcomes Wendy Gonzalez, the dynamic CEO of Sama, a company known for providing accurate AI data to 25% of Fortune 50 companies. Wendy's journey from auditor to tech CEO is nothing short of inspiring, and her commitment to ethical AI development sets her apart as a leader in the industry. Wendy shares her experiences and strategies for leading teams of brilliant minds in Silicon Valley, focusing on how to foster creativity, encourage innovation, and ensure that AI is developed responsibly and without bias. Wendy discusses her unique leadership practice of "firing" herself annually to evaluate if she is still the right leader for her company's evolving needs. This introspective approach keeps her focused on future challenges and the skills required to meet them. She also emphasizes the importance of bringing your authentic self to work, creating an environment where team members feel comfortable sharing their honest opinions, even when they differ from the boss. Wendy and Dr. Mike explore the ethical considerations surrounding AI, particularly the dangers of bias in machine learning algorithms. Wendy explains how Sama addresses these issues by focusing on responsible AI development, which includes rigorous data governance, continuous model performance evaluation, and ensuring that AI systems are explainable and trustworthy. The conversation also touches on the importance of building trust within teams, facilitating healthy conflict, and recognizing and addressing blind spots as a leader. Wendy shares practical tips for leaders at all levels on how to adapt to the future needs of their organizations and harness the full potential of their teams. Key Takeaways: Future-Focused Leadership: Regularly assess whether you are the leader your company will need in the future. Authenticity in Leadership: Your team needs the real you, not an idealized version, to foster trust and engagement. Ethical AI Development: Responsible AI is built on solid data governance, continuous evaluation, and transparency. Fostering Innovation: Encourage diverse opinions and healthy conflict to drive innovation and better decision-making. Addressing Blind Spots: Use tools like 360-degree feedback to identify and address your leadership blind spots. Wendy Gonzalez provides a masterclass in modern leadership, blending her passion for technology with a commitment to ethical practices and team empowerment. Her insights are invaluable for anyone looking to lead effectively in today's rapidly evolving tech landscape. Hit play to hear the full episode and learn how you can apply these leadership lessons to your own journey, whether you're leading a cutting-edge tech team or managing a small business this episode is for you!   Links for This Episode: https://www.sama.com https://www.linkedin.com/in/wendy-gonzalez-a319788 https://www.instagram.com/sama_ai_ https://www.facebook.com/samaartificialintelligence https://www.linkedin.com/company/sama-ai https://www.youtube.com/c/SamaAI Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 - Introduction: Importance of AI in business and introduction of guest, Wendy Gonzalez. 1:16 - Welcome: Dr. Mike introduces Wendy Gonzalez, CEO of Sama. 2:50 - Wendy’s Background: Overview of Wendy’s career journey from auditor to tech CEO. 5:57 - Mission-Driven Career: Transition to a mission-focused role after a personal life event. 7:16 - AI Concerns: Wendy discusses the societal impact and concerns surrounding AI. 9:03 - Responsible AI: How Sama addresses bias and ensures trustworthy AI. 12:23 - Leadership in Tech: The challenges of leading smart people in cutting-edge technology. 13:00 - Firing Yourself: Wendy’s practice of annually “firing” herself to reassess her leadership role. 15:00 - Adapting Leadership: How leaders can stay relevant by anticipating future business needs. 18:03 - Engaging Smart Teams: The importance of involving teams in decision-making. 21:00 - Authenticity in Leadership: The role of authenticity and transparency in leadership. 22:03 - Encouraging Debate: Creating a culture of trust and healthy opposition in teams. 24:00 - Recognizing Blind Spots: How leaders can identify and address their own blind spots. 27:11 - Final Advice: Wendy’s advice on continuous learning and seeking feedback in leadership.

Ever wondered why some stories stick with you while others fade away? Join Dr. Mike Patterson and storytelling master Josh Webb as they unravel the secrets behind compelling narratives that inspire and move audiences to action! About the Episode: Dr. Mike Patterson sits down with Josh Webb, a creative leader with an impressive resume—agency co-founder, SaaS design leader, web3 artist, and documentary director. They delve into the power of storytelling, exploring why stories resonate deeply with us and how leaders can leverage this ancient art to drive change and foster strong team connections. Josh shares his belief that great ideas can change the world, people do their best work when they are seen, heard, and valued, and that teams with strong relationships shape the future. These principles guide his approach to storytelling and leadership. They discuss the emotional connection that stories create, tracing this back through human history from cave paintings to modern-day brands like Nike. Josh explains how stories, when well-told, engage emotions and drive people to action. He emphasizes the importance of making the audience the hero of the story, a strategy that has made brands like Nike successful. The conversation then turns to the application of the hero's journey in business. Josh outlines how companies can use this framework to position their customers as the hero, with the company serving as the guide. He shares practical tips for leaders on using storytelling in their daily work to inspire and motivate their teams. Josh also shares his experience directing "Shadow of the Valley," a feature documentary about a missionary and orphanage in Mexico facing cartel violence. He describes the challenges and dedication required to bring such a powerful story to life, drawing parallels between filmmaking and business storytelling. Dr. Mike and Josh explore the ethics of storytelling, discussing the fine line between emotional engagement and manipulation. Josh stresses the importance of authenticity and genuinely aiming to solve problems rather than just selling products. Key Takeaways: Emotional Connections: Stories connect on an emotional level, making them more impactful than mere facts. Audience as Hero: Successful brands, like Nike with "Just Do It," make the audience the hero of their story. Hero's Journey: The timeless hero's journey framework can be applied to modern business, positioning the company as the guide and the customer as the hero. Ethical Storytelling: Authenticity is crucial to avoid manipulation; genuinely aiming to solve problems builds trust. Documentary Insights: Josh shares his experience creating "Shadow of the Valley," highlighting the dedication required to tell powerful, real-life stories. Conclusion: Josh Webb's insights into storytelling provide practical advice for leaders looking to inspire and engage their teams. His emphasis on authenticity and emotional connection offers a blueprint for using stories to drive meaningful change. Call to Action: Hit play to hear the full episode and discover how you can harness the power of storytelling in your leadership journey.   Links for This Episode: Social Links and email https://www.linkedin.com/in/joshwebb hellojoshwebb@gmail.com hello@joshwebb.co https://watch.shadowsofthevalley.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Dr. Mike introduces the topic of storytelling and its importance in leadership. 1:16 Dr. Mike welcomes Josh Webb and introduces his background. 2:50 Josh shares his career highlights, including his work in creative leadership and documentary filmmaking.  3:24 Discussion on why stories resonate deeply and the emotional connections they create. 7:08 Josh explains how successful brands, like Nike, use storytelling to engage their audience. 8:16 Introduction to the hero's journey and its application in business. 10:00 Josh and Dr. Mike discuss the fine line between emotional engagement and manipulation in storytelling. 13:22 Josh shares insights into his feature documentary about a missionary and orphanage in Mexico. 15:12 Josh provides practical advice for leaders on using storytelling to inspire and motivate teams. 17:00 Discussion on the importance of authenticity and genuinely aiming to solve problems. 18:52 Josh talks about his current focus on family and personal storytelling. 20:00 Dr. Mike wraps up the episode with a summary of key takeaways and a call to action.

How do you navigate the difficult things in life and keep going? Better yet, how do you navigate the tough stuff, take a few gut punches, deal with setbacks, and come back even better? That takes a radical form of resilience and that’s what we discuss in this episode with clinical psychologist, Dr. Andy Garrett. Guest Bio Dr. Andy is the world’s leading authority on Radical Resilience. He’s a clinical psychologist with over two decades of experience working with executive clients at his Newport Beach practice.  In addition to growing a thriving in-person clinical practice, Dr. Andy is a prolific course creator, author, and keynote speaker teaching corporate radical resilience to top companies around the country. Using contemporary research and psychological best practices Dr. Andy has created a framework to replicate the Radical Resilience he directly learned from his grandfather, Carl Karcher, founder of Carl's Jr. This framework helps individuals and corporate teams cultivate a culture of Radical Resilience to thrive during seasons of adversity, and flourish regardless of the environmental context. With decades of clinical research, private practice, and business consulting under his belt, Dr. Andy is guiding companies in Radical Resilience - providing organizations with an antidote to corporate fragility - thereby enabling them to grow and thrive through today’s uncertain economic times. Dr. Andy has been featured on NBC, ABC, CBS, Fox News, Sports Illustrated, ISI, the Institute for Educational Advancement among other national publications and news outlets.   What You’ll Learn An understanding of radical resilience and how it can benefit you Why successful people lack a sense of fulfillment Why discussing personal core values in the workplace is important Top skills necessary for success in the next decade Links for This Episode: web: https://www.ag-thrive.com/ email: drandy@ag-thrive.com LinkedIn: https://www.linkedin.com/in/dr-andy-garrett   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of resilience and the guest, Dr. Andy Garrett, a clinical psychologist specializing in radical resilience. 1:16 Welcome to the Mission First People Always podcast and introduction of Dr. Andy Garrett. 2:50 Overview of Dr. Andy Garrett's professional background and connection to his grandfather, Carl Karcher. 3:24 Discussion about Carl Karcher and the personal impact he had on Dr. Andy Garrett. 7:08 Introduction to the concept of True North Radical Resilience and its development. 8:16 Core ideas and principles behind the True North Radical Resilience program. 10:00 Launch of the program during COVID-19 and its impact on participants. 13:22 Explanation of the term "radical resilience" and its significance. 15:12 Discussion on authenticity, self-awareness, and their importance in resilience. 17:00 Example of a company with misaligned values and how True North Radical Resilience helps. 18:52 Pillar 1: Establishing clear and consistent direction. 20:00 The importance of having a true north and its impact on leadership and team performance. 21:00 Example of leadership misalignment and its consequences. 22:54 Pillar 2: Mindset and motivation. 24:36 Importance of intrinsic motivation and its benefits over extrinsic motivation. 25:28 Pillar 3: Optimizing physiology for resilience, including sleep, diet, exercise, and active recovery techniques. 27:00 Explanation of active recovery techniques and their benefits. 28:00 Metaphor of cows and buffaloes in dealing with challenges. 29:00 Story of a manager who transformed his approach using the buffalo mindset. 31:00 The critical role of community and support systems in resilience. 33:00 Example of Carl Karcher's resilience during tough times and its influence on Dr. Andy Garrett. 35:00 Importance of true north in resilience programs. 36:00 Dr. Andy Garrett's final practical advice: creating space between what happens and our response. 38:07 Conclusion and thanks to Dr. Andy Garrett, with encouragement to connect with him for more information on radical resilience.  

Introduction Revenue is the lifeblood of any business and it’s one of the factors that determines success or failure. As a result, one could rationally argue that the revenue generators are the most important people in any for profit business. But finding high-quality, committed sales professionals isn’t easy. And keeping your top performers can be equally challenging. There’s no worse day for a sales manager than when one of his top producers calls to say that she’s leaving to pursue another opportunity.   That’s why I think my conversation with Dan Fantasia, founder of Treeline, one of the world’s premier sales recruiting agencies, will be so important for you to hear. And even if you’re not responsible for leading sales teams or recruiting sales people, please continue to listen because we’re also going to talk about building teams that excel and have great cultures–topics that apply to every leader.   About the Guest Dan Fantasia has been in the field of sales recruiting since 1997 and founded Treeline in 2001. His exclusive focus on helping companies build world-class, elite sales teams has helped to change the lives of over 3,300 sales professionals. Dan has built a deep knowledge of what it takes to build and grow a top-producing business. As a proven sales leader and innovator, Fantasia has created a positively charged culture that promotes the good in every person, resulting in a team that has developed best-in-practice methodologies and technology that continues to revolutionize the industry. What You’ll Learn How do you hire top producers? How did you build consistently high performing sales teams? What is your system for ongoing talent assessment? What are your options to consider when creating the right incentive plans?   Links for This Episode: Social Links WEBSITE: https://www.treelineinc.com/ FACEBOOK (PERSONAL): https://www.facebook.com/dan.fantasia FACEBOOK (BUSINESS): https://www.facebook.com/TreelineInc LINKEDIN: https://www.linkedin.com/company/treelineinc/ INSTAGRAM: https://www.instagram.com/treelineinc/ TWITTER: https://twitter.com/TreelineInc YOUTUBE: https://www.youtube.com/@TreelineInc   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Introduction to the importance of revenue and sales in business. 1:20 Introduction of Dan Fantasia, founder of TreeLine, a premier sales recruiting agency. 3:03 Discussion about Boston and its sports culture. 3:56 Dr. Mike shares his background in sales and management. 4:23 The importance of sales in any organization and the priority of hiring great salespeople. 5:20 Challenges in finding and retaining top sales performers. 7:18 The importance of understanding the sales model and characteristics needed for top sales talent. 9:00 The process of consulting with companies to find the right sales candidates. 10:07 Real-world challenges in hiring and adjusting expectations. 11:02 The perception of sales as a career and its changes over time. 13:00 Universities offering sales degrees and the positive impact on the profession. 14:00 Differences between a sales professional and a salesperson. 15:00 Different roles within sales and career paths. 16:20 Building a top-producing sales team and strategies for small and large companies. 17:20 The innovator's challenge in hiring the first salesperson and understanding the sales process. 18:50 Importance of building a systematic approach to sales and having patience. 20:05 Setting accurate expectations and having patience with new sales hires. 21:00 Retaining top salespeople and understanding their motivations. 22:25 Strategies for keeping sales teams motivated and happy. 23:58 Importance of feedback and adjusting company strategies based on team input. 25:25 The role of compensation in retaining top sales talent. 27:18 Balancing fixed and variable compensation for different sales roles. 27:45 Keeping sales teams engaged during economic downturns or slumps. 29:07 The importance of setting realistic goals and adjusting them as needed. 30:35 Keeping a positive outlook and setting a motivational tone for the team. 31:00 Developing team members for growth and retention. 33:00 Integrating personal and professional growth in sales training. 34:20 Treeline's success through various economic challenges and available resources. 35:13 Final piece of practical advice: Start each day with a positive mindset. 36:20 Closing remarks and contact information for Dan Fantasia.  

Introduction:  Over the past decade, the role of customer success has gained importance and prestige. On this episode of the podcast, we have an industry veteran and thought leader who is going to tell us not only why customer success is critical, but how to build high-performing customer success teams and develop leaders from within those teams. So, whether you’re interested in the customer success function or you’re not even sure what customer success means, there will be value for you in this episode because we’re talking about leadership, developing people, and accomplishing an important mission. About the Guest Jess Osborn is the Vice President of Customer Success at GoCardless where she leads a team that is revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, all while cultivating a culture of excellence recognized for its impact on company retention and growth. Jess has leveraged her experience and passion for human-centric leadership to become a sought after speaker on the customer success circuit. Connect with Jessica via her LinkedIn account. Social Links https://www.linkedin.com/in/jessicareserosborn   What You’ll Learn Why customer success has become a critical function in many industries Why Human Centric Leadership is critical in for customer success What does it mean to align business success with compassionate leadership How do you build a high-performing customer success team   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of customer service and building a high-performing customer success team. 1:23 Dr. Mike introduces Jess Osborne, Vice President of Customer Success at GoCardless. 2:50 Introduction to customer success and its importance in the subscription economy. 4:07 What a customer success professional does daily, including the importance of knowing their customers and the difference between face-to-face and digital approaches. 6:07 The difference between an account manager and a customer success manager. 6:54 Jess shares her career journey into customer success and emphasizes the importance of drive and resilience in hiring. 10:00 Jess's passion for helping people achieve their career aspirations and how it became her calling. 13:55 Differentiating between rock stars and shooting stars in a team and handling underperformance. 15:06 Creating opportunities for growth within a company and characteristics of a culture that fosters growth. 17:24 Importance of emotional intelligence and relationship intelligence in leadership, with Jess's analogy of a manager as a gardener. 19:25 The variance in team cultures within tech companies and the importance of team bonding outside of work. 22:51 Quarterly meetups for team building and business meetings to address the challenges of leading a global team with remote workers. 27:08 The future of customer success: importance of commercial acumen and AI in the field.

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict. Carol’s clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles Contact Carol at CB@managingconflict.com Links http://www.managingconflict.com https://www.linkedin.com/in/carol-bowser-2a65691 https://www.instagram.com/carol.bowser What You’ll Learn How people inadvertently escalate conflict when trying to de-escalate The most common responses to difficult conversations and now to recognize the responses A simple framework to prepare for the conversation How to set and manage expectations for the conversation Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:02 Introduction to conflict management skills as essential for managers and the lack of adequate training in many organizations. 1:23 Dr. Mike introduces Carol Bowser, a workplace conflict expert and founder of Conflict Management Strategies. 3:04 Carol joins the podcast, sharing her location and discussing the beautiful spring day in Tacoma, Washington. 4:03 Emphasis on preventing conflict and navigating it effectively once it arises. 6:31 Carol discusses common and impactful workplace conflicts, emphasizing how terms like harassment and bullying escalate situations and involve extensive investigations. 9:21 Challenges of managing unsubstantiated claims and the fear of retaliation in the workplace. 11:12 Discussion on creating a psychologically safe workplace and the importance of managers understanding their team to effectively manage conflict. 14:34 The importance of never saying "calm down" as it can unintentionally escalate conflict. 17:33 Strategies for managers to prepare for difficult conversations and recognize signs of underlying issues. 21:11 The value of establishing trust and psychological safety within teams to foster open communication. 25:03 Managing expectations and the approach to serious, sensitive conversations in the workplace. 29:30 Carol outlines the various services she provides as a mediator, trainer, and speaker. 33:19 Final advice for listeners on how to be proactive in addressing concerns and managing workplace conflicts.  

History provides the opportunity to study the past through the lens of the present, but what makes history so exciting for many of us is those moments when we truly feel transported back to those earlier days to see the world through the eyes of our predecessors–pioneers who laid the foundation for the lives we experience now. And the stories of the past become even more rich and vivid when they involve our own ancestors. I’m excited to share my conversation with an author who transports us back nearly 100 years–to a time when the promise of southern California was just beginning. It was a time when the California coastline was still wild and uncharted, the beaches were pristine, and there was no traffic!  And my guest allows us to experience the remarkable sights and sounds of these different times through a beautiful love story. Whether you’re interested in the history of California, romance, or how individuals can shape the course of history, you're going to enjoy my conversation with author John Thill. About the Guest John Wilcox Thill is the author of A California Love Story. It’s the romantic story of Ray and Dora, John’s grandparents recreated through a series of forgotten love letters from his grandparents’ courtship. Within their worn folds, John found a story that was both timeless and filled with emotion, all happening in an era in American history when the future of California was still taking shape. John is a graduate of San Diego State University and spent much of his career in managing and producing video content for large organizations. Later, he transitioned to corporate learning and development, and became a partner in a global talent development company. What You’ll Learn Life lessons about love, commitment, and hard work How much San Diego County, CA has changed over the last 100-years How this author painstakingly and lovingly created a critically acclaimed book Social Links Buy the Book on Amazon. https://johnwthill.com https://www.linkedin.com/in/john-thill-6718b48   Connect with Dr. Mike:   Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 A journey into the history of Southern California through the love story of Ray and Dora Wilcox. 1:40 Meet John Thill: Discussing his book "A California Love Story," based on his grandparents' love letters from the 1920s. 3:44 The Genesis of "A California Love Story": John shares how discovering a hat box full of love letters led to the creation of his book. 5:14 John discusses how the pandemic inspired him to finalize and publish the book. 6:32 Overview of "A California Love Story": A glimpse into the themes of dreams, love, and success captured through heartfelt correspondence. 9:14 Exploring the changes in Southern California's landscape and population through Ray's experiences. 13:43 Ray Wilcox’s Contributions: Discussing Ray’s involvement in real estate and his role in the development of Camp Pendleton. 16:57 Personal Growth Through Writing: John reflects on the lessons learned about persistence, community service, and family values during his writing process. 26:47 Insights into how John’s storytelling has moved audiences and the personal connections he has made. 30:24: John encourages listeners to consider their own legacies and the importance of documenting personal histories.

Introduction The time-honored tradition of defining career development exclusively in terms of promotions, moves, and title changes is dead. Beyond, between, and besides the climb up the positional ladder, there are many other ways that employees can—and want to—grow. This episode explores some of those alternative ways to grow, the important role managers play in guiding that growth, and organizational executives should think differently about career and talent development. About our Guest Julie Winkle Giulioni is a champion for workplace growth and development and helps executives and leaders optimize talent and potential within their organizations. One of Inc. Magazine’s Top 100 speakers, she’s the author of Promotions Are So Yesterday: Redefine Career Development, Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages. Julie is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist. You can keep up with Julie through her blog, LinkedIn and Twitter.   What You’ll Learn Why promotions so yesterday What’s at risk when you define career success and development exclusively with promotions and positions? Some alternate ways to think about careers and career development How you can create a multidimensional career development framework How can grow beyond the corporate ladder via positions and promotions   Free Resource Mentioned in Episode https://www.juliewinklegiulioni.com/book/promotions/assessment/ Contact Information / Social Links Website: http://JulieWinkleGiulioni.com Email: julie@juliewinklegiulioni.com Primary Phone: 818-219-7988 Facebook https://www.facebook.com/JulieWinkleGiulioni.Author/ LinkedIn http://www.linkedin.com/pub/julie-winkle-giulioni/7/713/4a7 YouTubehttps://www.youtube.com/channel/UCYPG2YOq_4GTPUUrM1n4Q1w Buy the Book: Amazon  Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Dr. Mike introduces the episode, discussing a new perspective on career management that moves beyond traditional promotion-focused development. 1:14 Introduction of guest Julie Winkle Giolone and her book "Promotions Are So Yesterday: Redefine Career Development Help Employees Thrive." 2:43 Julie joins the podcast, setting the stage for a discussion on evolving career development paradigms. 3:00 Discussion on the shift from traditional career ladders to more nuanced views on career growth and development. 5:00 Addressing the challenges and limitations of traditional promotion-based career progression. 9:00 Exploring alternative measures of growth and success beyond promotions, including the importance of contribution and competence. 10:42 Julie provides examples of creative compensation models designed to support individual growth and development. 13:00 Strategies for individuals to rethink career development in environments not yet adopting these progressive models. 16:18 Discuss the changing dynamics of job mobility and the importance of seeking growth opportunities within and outside current organizations. 17:40 Emphasizing the need for proactive conversations between managers and employees about career development and growth opportunities. 19:52 Exploring the concept of continuous, organic career development conversations as a means to foster a supportive work environment. 23:29 Julie discusses the organic nature of career development conversations and the need for a shift towards a more integrated and ongoing approach. 25:41 Overview of Julie's book "Promotions Are So Yesterday," including the multi-dimensional career framework. 30:17 Insights from research on career development preferences, highlighting the value of contribution over traditional promotions. 33:16 Julie offers practical advice for understanding personal career development motivations and having meaningful conversations about career growth.  

It’s March and Women’s History Month, so what better way to celebrate than to speak with someone who leads an organization dedicated to helping women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community. Sol Sisters, the organization we’re highlighting today believes, as I do, that all women deserve to feel safe, supported, and celebrated. And since we talk about leadership and teamwork in the workplace on the Mission First People Always Podcast, we’re going to hone in on how everyone benefits when women of color feel belonging in the workplace. Unfortunately, that’s not always the case, but we’re here to learn how to change that, so settle in for an informative and empowering conversation. About our Guest Dr. Christine Coleman, LMFT, is a licensed therapist, executive coach, and the founder of Sol Sisters, a Bay area nonprofit that empowers women of color to overcome societal barriers. She has trained leading companies like Pinterest, Business Wire, Coursera, Udemy, Salesforce, and the Major League Baseball Network in mental health, inclusivity, and belonging initiatives. Dr. Coleman has been in Harvard Business Review, Fast Company, Vogue, MSN, and Huffington Post, and has spoken at Yale’s Mental Health Conference, UC Berkeley’s Women of Color Conference, the American College Health Association (ACHA), and more. Dr. Coleman received the University of San Francisco’s “Living the Mission” award for her dedication to serving women and girls. About Sol Sisters Founded in 2013 by Dr. Christine Coleman, Sol Sisters’ mission is to help women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community across the Bay Area. It brings events and services to women that are focused on four areas of health that enrich, empower and evolve women of all backgrounds and financial situations. Based in Oakland, Sol Sisters is a registered 501(c)3 nonprofit. For more information and to contribute to its mission, please visit solsisters.org. Social Links Dr. Christine Coleman’s Instagram Sol Sisters' Instagram Sol Sisters' Facebook What You’ll Learn The difference between being included and feeling like you belong Why everyone benefits when women of color feel a sense of belonging at work How to leverage employee resource groups to foster real connections in your team Opportunity Later this spring Sol Sisters will be unveiling its free Enrich membership, which aims to be an educational and empowering platform that provides under-resourced women with the tools they need to further their professional, mental, physical, and creative development. The first session will focus on financial literacy, and the new membership will also receive access to Sol Sisters’ Empower Retreats, where they can enjoy wellness, educational and professional opportunities all in one day.   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:02 Celebrating Women's History Month: What to expect this month on Mission First, People Always. 1:00 Get to Know Dr. Christine Coleman: Highlighting her impactful journey and the foundation of Soul Sisters. 3:32 Soul Sisters' Mission Unveiled: Dive into the empowerment and support offered to women from marginalized communities. 6:04 Faith in Action: How faith guides service and purpose in the mission of Soul Sisters. 6:36 Tackling Funding Challenges: Exploring the financial journey and the quest for sustainability at Soul Sisters. 09:18 Belonging at Work Matters: The critical importance of a supportive workplace for women of color. 16:53 Inside Training for Inclusion: A look at the essence and impact of diversity and inclusion training. 20:32 The Inclusion vs. Belonging Debate: Understanding the distinction and its significance in the workplace. 23:36 DEI Evolution and Impact: How DEI initiatives are expanding to more effectively include justice and belonging. 27:14 Strategies for Enhancing Belonging: Practical ways to improve inclusion and belonging in various environments. 33:25 Listening and Learning for Better Connection: Dr. Mike's reflections on engaging more authentically with diverse experiences. 42:45 What's Next for Soul Sisters: A look into upcoming initiatives, their membership program, and more opportunities!  

Introduction Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line. So, what are we going to do about it? In this episode, hear what one young leader and the organization he founded is doing to make a lasting difference through identifying and empowering local leaders in some of the world’s most impoverished communities. The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive.   What You’ll Learn Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line. The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive. The best way to create lasting change in communities is to equip those intimately familiar with the pressing needs to lead the way. How local leaders can be supported and empowered to craft solutions.   Guest’s Bio As the founder and Executive Director of the Lobiko Initiative, Wilita Sanguma's career is a testament to his unwavering commitment to transforming the lives of people furthest from opportunity. His story began in the Democratic Republic of the Congo, where his childhood was overshadowed by one of the deadliest conflicts since World War II. The harrowing experience of fleeing his homeland amidst chaos and violence instilled in him a profound understanding of the complexity of injustice and the importance of peace. This early exposure to conflict and his subsequent journey to safety laid the foundation for his later pursuits in political science at Fresno State University and a master's in International Studies at the University of San Francisco, where he specialized in peace and conflict resolution. Wilita's professional path reflects these early experiences and is marked by significant milestones. His personal trials have deeply influenced his work, especially his commitment to marginalized communities both in the U.S. and globally. His experiences of navigating systemic injustices and overcoming obstacles have fueled his passion for holistic education and youth development, reflected in his active participation on numerous nonprofit boards.   Social Media: Instagram: http://www.instagram.com/lobikoinitiative  LinkedIn: www.linkedin.com/company/lobikoinitiative  Facebook: http://www.facebook.com/lobikoinitiative  YouTube: http://www.youtube.com/@LobikoInitiative    Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   00:00 Introduction and Welcome to Wilita Sanguma 00:13 Wilita's Story: From War-Torn Congo to Changing Lives 01:33 The Horrors of War: A Personal Account 02:22 Interview with Wailita: A Survivor's Tale 05:25 The Aftermath: Life Post-Bombing 06:47 Understanding the Conflict in Congo 08:00 Wilita's Family and Their Role in the Community 09:02 The Struggles of Congo: A Rich Country with Poor People 11:00 Wilita's Journey to Transformation 19:49 The Lubiko Initiative: Transforming Lives in Congo 19:59 The Vision for Lubiko: From Survival to Wellbeing 23:56 Success Stories from the Lubiko Initiative 29:15 The Challenges and Solutions in Funding the Initiative 33:29 The Power of Local Leadership in Community Transformation 38:17 Setting Ambitious Goals for the Future 39:58 Final Thoughts and Advice: The Power of Reflection 40:30 Closing Remarks and Reflections 42:12 The Power of Ordinary People 44:26 A Glimpse into Wailita's Past 45:21 The Horrors of War 46:43 The Escape and Journey to Safety 51:01 The Aftermath and New Beginnings 52:11 The Journey to the United States 52:33 Adapting to Life in the United States 54:56 The Decision to Stay in the U.S. 59:59 The Journey to Higher Education 01:02:42 Returning to Congo 01:06:03 The Birth of the Lubiko Initiative 01:08:17 Invitation to Join the Cause 01:21:12 Final Thoughts and Conclusion  

On this Episode In this episode you’ll hear a conversation with sports psychologist, Dr. Tom Hanson. While Tom has worked with some of the biggest names in professional baseball, he is also a prolific author, coach, and sought after speaker in the corporate world. Today, we’ll explore what it takes to be a top performer in any field of endeavor. We’ll discuss mental toughness, performance inhibitors and so much more. This is a great episode for anyone who wants to elevate their performance. What You’ll Learn What is “commitment management” and how can we benefit from it? How do we leverage the “double-header of life” concept? What we can learn from the best hitters in baseball history What does it mean to “play big” in life? How can we improve our mental mechanics? What is the “tapping method” and how does it work?  About my Guest Dr. Tom Hanson frees athletes and coaches, executives and work teams to consistently perform at or near their best.  His Performance Freedom and Confidence and Consistency coaching programs in both sport and business train people to “Excel, Enjoy, and Evolve.” Formerly the Director of Performance Enhancement for the New York Yankees, Dr. Hanson also consulted with the Texas Rangers, Los Angeles Angels, and Minnesota Twins organizations.  He helps individuals and teams in all sports and regularly coaches in major university athletic programs such as Harvard University Baseball and Florida State Softball.  His business client list ranges from giants like Microsoft, Verizon and Pepperidge Farm to small businesses like Public Trust Advisors and insurance adjusters Johns Eastern. He co-authored both Heads-Up Baseball: Playing the Game One Pitch at a Time and Heads-Up Baseball 2.0: 5 Skills for Competing One Pitch at a Time with Dr. Ken Ravizza.  The books have combined to sell over 200,000 copies, been adopted by many major college and professional teams, used as a college textbook, and been called “the bible for developing mental toughness,” by Collegiate Baseball. Dr. Hanson also wrote the award-winning PLAY BIG: Mental Toughness Skills that Take Baseball Players to the Next Level, and the best-selling business fable, Who Will Do What by When? -- How to Improve Performance, Accountability and Trust with Integrity, which has sold over 30,000 copies to individuals and organizations, including the United States Government. Dr. Hanson graduated from Luther College (IA) in 1985, earned his Master’s degree at the University of Illinois (Champaign), and his Ph.D. specializing in sport psychology from the University of Virginia (1991).  He served as UVA’s hitting coach for three seasons, and his dissertation research, The Mental Aspects of Hitting, featured interviews with Hank Aaron, Stan Musial, Carl Yastrzemski, Tony Oliva, and Rod Carew.  He has made a career of studying greatness and creating technologies that liberate performers from the fears and doubts that too often rob them of the joy and satisfaction they seek, and is a leader in overcoming the “yips” in baseball, golf, tennis and other activities.   Links for This Episode:   Social Links http://drtomhanson.com/  http://www.headsupperformance.com/   http://playbigbaseball.com/  HeadsUpBaseball2.com http://yipsbegone.com/    Email:  DrTomHanson@gmail.com  Phone (1) 813-453-3467   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 Introduction to Dr. Tom Hanson 02:21 Tom's Work with Elite Athletes and its Relevance 03:21 Challenges in Modern Management and Solutions 08:22 The Importance of Commitment in Leadership 10:24 The Power of Simplicity in Leadership 14:40 The Double Header of Life: Balancing Results and Experience 17:00 The Competitive Executive Coaching Program 22:42 The Power of Perception: Crafting Your Lens 24:02 Learning from Legends: Insights from Pete Rose 27:33 Tapping into Calm: An Introduction to the Tapping Technique 36:37 Playing Big and with Ease: Applying Sports Psychology to Management 41:19 Starting the Day Right: The Importance of a Morning Routine 43:27 Closing Thoughts: The Path to Greatness  

Do you ever feel overwhelmed by the number of meetings you attend and wonder whether your time could be better used elsewhere? According to research referenced in Harvard Business Review, executives now spend an average of 23 hours per week in meetings--up from about 10 hours in the 1960s. Are the extra hours spent in meetings making us more or less productive? That’s the question we’re going to tackle in today's episode. More importantly, we’re going to find out how we can do fewer meetings and make the meetings we do have more productive. About our Guest Yari (pronounced Jah-Dee) Ising is the founder of The Ising Agency, a firm offering operations, recruiting, and admin support for stretched-thin in-house teams. Before launching her agency, she was the director of client operations for a staffing agency where she built teams that thrived together. She has a background in Television Production, Media & Communications and has managed live events and built in-house creative teams for Fortune 500 Companies. For the last decade, she helped get the right people in place to build the most efficient and productive workflows. ‌What You’ll Learn Why doing “less” creates “more” output and satisfaction How to professionally excuse yourself from meetings you don’t need to be in Why an agenda (that actually gets followed!) is a non-negotiable for every meeting How tools like Loom can replace some of your meetings   Links for This Episode:   Website: https://www.itsyari.com/  LinkedIn Profile: https://www.linkedin.com/in/yari-ising/    LinkedIn Business Page: https://www.linkedin.com/company/itsyari  Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   00:00 Introduction to Today’s Episode On Having Fewer Meetings  01:17 Guest Introduction: Yadi Ising 02:59 Yadi Ising's Personal Journey 04:39 The Problem with Meetings 06:36 The Impact of COVID-19 on Meeting Culture 07:56 The Paradox of Productivity in Meetings 09:22 The Role of Meetings in the Modern Workplace 10:56 Creating Effective Meetings 21:54 The Benefits of Fewer Meetings 24:06 The Role of Trust and Clear Expectations in Meetings 26:07 How Yadi Ising's Agency Helps Teams 31:29 Practical Advice for Better Meetings 34:21 Conclusion and Final Thoughts  

Introduction When nonprofits--or any organization for that matter--are poorly run, it inhibits their ability to deliver value for their customers and communities. Because nonprofits often deliver vital services to our most vulnerable citizens, we need systems in place that make them more efficient, more focused, and more productive. On today’s episode, we talk with the leader of Life Remodeled, a community-based organization in Detroit, MI that is transforming communities and providing opportunities for many people experiencing life-controlling challenges. But this episode is not just for those involved in the nonprofit world. It’s about organizational leadership at its finest, and what it takes to be a great leader and build a great team. About our Guest Dr. Chris Lambert is the author of Next Level Nonprofit and Founder/CEO of Life Remodeled. Chris originally pursued a degree in marketing at Indiana University with the hope of attending law school and launching a career as a real estate developer. A spiritual awakening during his junior year led to a passion to follow Jesus, and Chris eventually followed a call to Fuller and Gordon-Conwell seminaries, where he earned his MDiv and doctorate in preaching. Moving to Liberia in 2007, he and his wife helped a village raise the necessary resources for a well, farm animals, and a new school building. Upon returning to the U.S., Chris founded a church called Ekklesia. In 2010 he started Life Remodeled, which repurposes vacant school buildings into one-stop hubs of opportunities and helps create neighborhood revitalization that lasts. Additionally, he and his dream team built and launched the Next Level Nonprofit organizational operating system. From the TEDx stage to lists like Crain’s 40 Under 40, Building Design + Construction 40 Under 40, and SMART BUSINESS Dealmaker of the Year, Chris’ reputation precedes him. But it’s the journey ahead—and the people he’s asked to help lead the way—that excites him most.   Social Links LinkedIn: https://www.linkedin.com/in/lambertliferemodeled/  Facebook: https://www.facebook.com/LambertRemodeled  Life Remodeled Website: https://www.nlncoaching.org/  Next Level Nonprofit Website: https://www.nlncoaching.org/  What You’ll Learn The mission of Life Remodeled and its role in urban neighborhood revitalization. Chris' failures, learnings, and inspiring stories. Key insights from his recently published book, Next Level Nonprofit, which provides an easy-to-implement, practical, and proven system to do more good by operating at the highest levels of organizational excellence.   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 00:00 Introduction to today’s episode with special guest, Dr. Chris Lambert  01:20 Who is Dr. Lambert, his book, and how he’s impacting the world 03:43 Chris’s journey leading up to where he is today  05:03 Chris talks about pursuing a life in business, but radically shifting to non-profit  05:48 The story of Chris’s non-profit, Life Remodeled  07:10 Chris shares the “why” behind Life Remodeled  09:03 How Life Remodeled has seen so much success in 8 years of existence 11:25 Chris talks about why an operating system is critical to an organization's success  13:24 Why it’s important to focus not only on the people, but the management side as well  15:28 Chris talks about how the best “who’s” lead to the best “how’s”  19:24 Who are  “reindeer” people, how to find them and how to hold onto to them  23:55 Chris shares his vision behind weekly 90 minute staff meetings 26:16 The importance of having a unified vision  31:46 Chris gives his say on if it’s tougher to work for non-profit than corporate  34:53 Chris gives a transformational story that keeps him going in his business  37:15 Chris shares one thing that could be implemented to becoming a good leader  39:28 How to follow Chris and where to find his book  

Introduction: Moms are the hardest working people we know. They juggle demanding careers and family responsibilities in ways that make us wonder just how they do it. In truth, though, some are wondering how long they can keep doing it. It’s tough to always be “on.” With endless work, far-reaching responsibilities, and never enough time, they wonder how they are going to survive, much less thrive. If this is you or you know someone who might relate to this story, then this episode is for you. About the Guest: Dr. Anne Welsh is a clinical psychologist, executive coach, and consultant. Dr. Welsh began her career at Harvard University before opening her own practice with a focus on supporting women in STEM, healthcare and law, and working parents across career sectors. Her coaching brings together research and real life experiences to hone leadership skills, improve emotional intelligence and create work-life integration. What You’ll Learn: Why most working parents are struggling, and often feel like they are alone in their struggle How working parents can intentionally “drop the ball” and set boundaries around what they will and will not do How parents can tune into their strengths and values as a way of finding meaning and making aligned choices How to lean into the strengths and leadership lessons of parents How companies can better support working parents and retain this important talent group   Links for This Episode: Linkedin: www.linkedin.com/in/drannewelsh Instagram: @‌dr.welsh.coaching Website: www.drannewelsh.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 Are you a working mom struggling to meet expectations to perform at work and home?  01:35 An introduction to Dr. Anne Welsh  02:58 Anne shares her passion for clinical psychology, specifically transition to motherhood  06:07 Anne talks about exhaustion and burn out that mothers experience  07:12 How to say no as a mom to say no in order to reset and recharge  13:10 How managers in the workplace can be more receptive to a flexible schedule for moms  18:09 Anne talks about a generational shift in parenting and how it affects the workplace  20:03 What are the strengths and leadership lessons from parenthood that should be embraced 24:22 Anne shares about her new group coaching cohort for working moms  28:14 Anne gives her advice on how companies can do a better job of retaining working moms  31:48 Anne gives her final thoughts and advice on how to be a better person and leader  32:47 For more information on Dr. Anne and her work, follow the links in the show notes!  

Introduction In this episode we focus on how to retain and engage Gen Z and younger Millennials, while also discussing general practices for working better with all of the generational cohorts actively in the workplace. Our guest is an expert on generational differences and how to overcome the sticking points that work to tear us apart. Guest’s Bio Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is the author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and FranklinCovey’s bestselling workshops Leading Across Generations and Working Across Generations. He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. Haydn speaks and consults on generations, leadership, management, trust, productivity and change management. The results from his long term organizational development and change projects have been written up in case studies. Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. For 21-years, he was a senior consultant with FranklinCovey, and is one of a handful of consultants in FranklinCovey to win the Chairman’s Award. Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. Haydn lives in a multi-generational household in a suburb of Chicago. Haydn, his wife Laurie, and her disabled brother are Boomer/Gen Xer Cuspers. Their four teenagers are Millennials. His mother-in-law is a Traditionalist. Social Links mygenerationalcoach.com https://www.linkedin.com/in/haydnshaw/ What You’ll Learn The seven essentials for recruiting, hiring, and retaining Millennials, Gen Z, and other leadership hacks. Attitude battles that managers struggle with when working with Gen Z and young millennials. Surprising facts about Gen Z and Millennials in the workplace   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 03:02 Introducing special guest, Haydn Shaw, author of the book “Sticking Points”  07:44 Haydn talks about how this topic on Gen Z interested him  09:24 The 5 generations of that are active today in the workplace  12:17 Haydn talks about how managers can work and interact with younger generations  14:43 What are real expectations to expect for job turnover with Gen Z?  17:43 How has the term “job hopping” changed over the years? 19:28 Haydn talks about Covid sucking up all the lower paying jobs and moved them up  21:00 Haydn shares how we can bring the best out of Gen Z employees  23:10 Haydn explains what management tools are not working with Gen Z 25:44 How one on one meetings have become so important with this generation  32:22 Gen Z need leaders who are older and can think out loud with them  38:01 How to get young millennials to stay in a job longer during recruiting process  41:42 The importance of having conversations with younger people about what their future holds in and out of the workplace  45:07 Haydn walks about when an employee leaves and if you let them come back  50:27 Haydn talks about the downside of offering someone more money to stay  52:54 Haydn gives one way that people can be better leaders today  54:56 How to find Haydn’s book and learn more about what he is doing today