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Mission Forward with Carrie Fox

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Mission Forward: An award-winning podcast for communicators on a mission.

Hosted by social impact expert and B Corp leader Carrie Fox, each episode of Mission Forward explores the power of communications. With just the right mix of practical and thought-provoking content, we take on the issues that matter to you, and that support your work as a communicator for change.

Together, we talk through topics that you’re likely experiencing right now: from how to tackle tough conversations; to how to best challenge stereotypes; to how we can build bridges across the issues that divide us. If you’re working to become a more inclusive and thoughtful communicator, there’s nothing holding you back—except you.

About Season 11

What does it mean to stand at the threshold of change? To face a door that is both closing and opening at the same time? In Season 11 of Mission Forward, Carrie Fox invites us into that liminal space—the sacred and often unsettling pause between hello and goodbye. It is here, in the transitions, where the most important work of leadership—and of life—often takes place.

This season, you’ll meet people who have walked away from stability in pursuit of something more true. You’ll hear from those who said yes before they were ready, and in doing so, discovered new strength. And you’ll learn from leaders who chose to stay rooted, practicing presence and commitment in a culture that prizes constant movement.

These are stories not just about change, but about how we communicate through it—about the clarity, courage, and care required when our words and actions mark turning points. Because goodbyes are never just endings. Hellos are never just beginnings. And the space between them? That’s where possibility lives.

Hello. Goodbye. And the Space Between.

* About the Host (https://www.missionforward.us/about-carrie)
* Listen to Past Episodes (https://www.missionforward.us/episodes)
194 Episodes
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It starts with a handful of seeds.When Mission Partners’ design director Anne Kerns shows up at a civic rally with paper packets filled with flowers, herbs, and vegetables, she’s there to share. To spark a conversation. To see what happens when you hand a stranger something living. That image—Anne with her seeds—is at the heart of this week’s conversation. Because design, as she tells Carrie Fox, isn’t only what you make; it’s what you grow. It’s an act of attention, of cultivating curiosity in yourself and in others.From the geometry of a Frank Lloyd Wright logo at Wingspread to the exacting hues of red that pulse with both passion and danger, Anne reveals the hidden life inside design decisions most of us overlook. Every line has intention. Every color has memory. Every choice says something about who we are and what we value.Together, Carrie and Anne trace the invisible thread between creativity and community: how a refreshed logo can honor history without erasing it, how accessibility transforms good design into inclusive communication, how technology—from PageMaker 1.0 to AI—tests our understanding of what it means to create with soul.In the end, Anne circles back to red—the color she’s loved since childhood, the color that announces her presence to the world. For her, design isn’t a product; it’s a legacy of connection. The mark we leave behind isn’t ink or pixels—it’s how we made others feel seen. (00:00) - Welcome to Mission Forward ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
Pete Wright has spent decades amplifying other people's voices. As a producer, he's an invisible architect of countless conversations, the one who shapes stories without telling them, who creates space for others to shine while remaining carefully out of frame. But what happens when the producer becomes the protagonist?In this episode of Mission Forward, Carrie turns the tables on her own show's producer—a role reversal that reveals something unexpected about the nature of legacy, presence, and the stories we tell ourselves about who we are.Pete's journey from behind-the-scenes collaborator to solo podcaster with "Headstone" represents more than just a podcast pivot. It's a confrontation with what he calls a "terrifying hello"—the moment when there's no net, no team, no one to blame or credit but yourself. For someone who has made a living being the essential person nobody sees, stepping into the spotlight requires a fundamental reimagining of identity.The conversation that emerges between Carrie and Pete is intimate in the way that only comes when two people who've worked together closely finally sit down to really see each other. They explore the deaths that shaped them, the hellos that changed them, and the space between where presence lives."Saying hello is an act of courage because it implies change," Pete says, getting to the heart of why so many of us struggle with transitions. Every hello promises that something about us will be different on the other side. Every goodbye demands we let go of a version of ourselves we've grown comfortable being.In an industry obsessed with personal branding and thought leadership, Pete has built a career on making other people's ideas more powerful. His new solo podcast isn't an abandonment of that philosophy but an evolution of it—using his platform to explore how ordinary people create extraordinary legacies through the simple act of being present for one another.As Pete and Carrie navigate questions about presence, legacy, and the space between hellos and goodbyes, they reveal something essential about how change actually works: it's not in the dramatic moments but in the daily practice of showing up, of choosing courage over comfort, of saying yes to the person you're becoming while honoring who you've been.Links and NotesHeadstone with Pete Wright“How to Be Remembered Without Saying a Word With Carrie Fox,” Carrie's appearance on "Headstone," July 19, 2025“After Life,” Radiolab, First Broadcast July 27, 2009 (00:00) - Welcome to Mission Forward (04:53) - The Story of Headstone (25:53) - The courage of Hello (31:09) - Enough is Enough ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
This is a story about invisible infrastructure—the kind you only notice when it's gone. Peter Panepento started his career covering planning board meetings for a weekly newspaper in upstate New York, watching in real time as the binding agents of community life dissolved. Now he runs a communications agency working with community foundations, institutions that have operated in nearly every American community for over a hundred years but remain mysterious to most people. The puzzle he's trying to solve: How do you create recognition for something designed to fade into the background?Panepento's solution was counterintuitive. Instead of emphasizing how different each of the 900 community foundations is, he found the common thread: they all "Make More Possible." It's a template simple enough to be universal but flexible enough to contain multitudes. His team also conducted the first field-wide benchmarking survey of community foundation communications and found something troubling—93% lack adequate budgets, half expect resources to decrease, and most have no crisis plans. At the exact moment when clear communication has become existentially important, the people responsible for it are being asked to do more with less.Peter joins Carrie this week to explore two models of community-building that work precisely because they're ordinary. The Chicago Community Trust hosts "On the Table"—thousands of simultaneous conversations over meals where neighbors discuss what matters. The Black Belt Community Foundation in Selma, Alabama, has moved over $100 million in 20 years by giving actual grant-making power to local volunteers in each county. They were practicing trust-based philanthropy before anyone coined the term. These aren't flashy programs—they're deliberately low-tech interventions designed to restore something simple: the habit of looking your neighbors in the eye and finding common ground.The broader lesson isn't really about community foundations at all. It's about the challenge of making essential infrastructure visible. Whether it's local journalism, public health systems, or civic institutions, the things that hold society together tend to be the things we notice only when they break. We're living through what might be called the great unbundling of American civic life—the institutions that once created shared spaces have either disappeared or fragmented into a thousand digital pieces. Community foundations are one of the few remaining institutions with the potential to be what Panepento calls "community conveners." But they can only play that role if people know they exist.Links & NotesTurn Two Communications & First-Ever Communications Benchmarking SurveyFind your local community foundationChicago Community Trust - On the Table initiativeBlack Belt Community Foundation, Selma, Alabama (00:00) - Welcome to Mission Forward (02:14) - Introducing Peter Panapento (05:54) - The Role of the Community Foundation (12:22) - "Make More Possible" (15:17) - Survey Results (27:24) - A Community Foundation in Action ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
What happens when a community refuses to let its story be told from the outside in? In this conversation, Carrie Fox sits down with Lisa Snowden, Editor-in-Chief of Baltimore Beat, to explore what it means to build journalism as a thriving business model and an act of community care. Born out of the ashes of the Baltimore City Paper and shaped by the unrest following Freddie Gray’s death, Baltimore Beat has never been about neutrality—it has been about presence, about listening, and about amplifying voices too often ignored.Lisa traces her journey from courtroom reporter to newsroom leader, revealing how perspective and personal truth can reshape the role of journalism itself. She describes the radical choices that have guided the Beat: shifting from for-profit to nonprofit after early financial collapse, accepting a transformative million-dollar grant at the height of the pandemic, and creating “beat boxes” that don’t just hold newspapers but double as neighborhood resource hubs. Inside those boxes, you’ll now find Narcan, notebooks, water bottles, or even hand warmers—small objects that together become an expression of community solidarity.Even the act of delivering the paper has become something larger than distribution. By replacing outside delivery contractors with local community members—drivers who know every street and corner—the Beat stumbled into a model of journalism that is participatory, intimate, and trusted. Today, those same drivers are welcomed by shopkeepers and seniors waiting for the latest issue, reinforcing a sense of belonging that no algorithm or national newsroom can replicate.What emerges from Lisa’s story is a portrait of local journalism as a lifeline. In her telling, journalism cannot be sterile or detached. It must be human. It must show up. And in the Beat’s case, it must be willing to save lives, as when a box outside their office provided the Narcan that brought a neighbor back from an overdose. This is the work of journalism that doesn’t just inform a city—it sustains it. And it is proof that local news is not dying, but thrives in reinventing itself as the heartbeat of a community. (00:00) - Welcome to Mission Forward (03:17) - Lisa Snowden and the Birth of Baltimore Beat (14:43) - The Beat Boxes (24:42) - Finding the Pulse of Local News (27:51) - Support Your Local News ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
Here’s what we know: journalism in America is in upheaval. Free speech is under attack. Trust is being challenged, and reporters are under siege. And yet—walk onto a college campus today and you’ll find students running toward journalism, not away from it. Why?That paradox is at the center of today’s conversation between Carrie Fox and returning guest Michael Bolden, the newly appointed Dean of the UC Berkeley Graduate School of Journalism. Michael has spent decades wrestling with the structural problems in media—first at the American Press Institute, and now inside one of the country’s most storied journalism schools. For him, the decision to move wasn’t about retreat. It was about running toward the hardest questions: How do we prepare journalists for a world where technology outpaces ethics? How do we rebuild trust in an age of fractured attention? How do we turn a profession under siege into one that still holds possibility?In this wide-ranging dialogue, Carrie and Michael explore what it means to train truth-seekers in a time of disinformation, how to balance innovation with enduring values, and why collaboration across disciplines may hold the key to journalism’s renewal. Michael’s optimism is striking: he doesn’t see students discouraged by the obstacles; he sees them galvanized by them.At a time when the story of journalism is often told as decline, this episode offers a counter-narrative—one rooted in resilience, curiosity, and the conviction that media’s future, though uncertain, is very much alive. (00:00) - Welcome to Mission Forward ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
Here’s what we know about political violence in America: it’s getting worse. Here’s what we think we know about why: polarization, social media, extreme rhetoric. But what if we’re looking at this all wrong?Rich Harwood has spent the last 30 years in the places many of us have written off—communities fractured by poverty, loss, and division. What he’s found in those places challenges our assumptions about where progress begins. It’s not happening in Washington. It’s not playing out on cable news. It’s emerging, quietly but powerfully, through a reawakening of what Harwood calls civic culture—the often-invisible fabric of how we live together, trust each other, and shape the future we want.Rather than simply addressing polarization as a political problem, Harwood argues we’re living through something deeper: a crisis of belonging. His book, The New Civic Path, maps out a way to reverse that trend—not by starting with grand unifying movements, but by starting small, building momentum, and restoring belief in what’s possible together.In this conversation—recorded just a day after a harrowing act of political violence—Harwood offers a rare kind of clarity. Not a feel-good story, but a practical invitation to shift how we work, lead, and rebuild. For anyone seeking a way forward in a time of fracture, this episode offers something even more vital than answers: it offers a way to begin.Links and NotesThe Harwood Institute for Public InnovationRich Harwood's book "The New Civic Path: Restoring Our Belief in One Another and Our Nation"Reading, Pennsylvania community reportMission Forward Podcast previous episode with Dr. John Paul Lederach (00:00) - Welcome to Mission Forward (04:00) - How do we process... the moment? (09:04) - The Factors of Civic Culture (26:01) - Putting a New Civic Path into Practice (31:00) - Enough is Enough ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
Every ending carries within it the seed of a beginning. To leave something behind—whether it’s a beloved job, a familiar city, or the comfort of a community—requires not only courage but also an embrace of uncertainty. In this first episode of Season 11, we step directly into that tension: the sacred space between goodbye and a new hello.Carrie Fox sits down with nonprofit leader Mike Pope and theater founder Elisa Pupko at the very edge of a new chapter. Together with their two young children, they’re leaving behind steady careers, a home in Brooklyn, and the familiarity of everyday life to embark on a yearlong journey around the world. It’s a leap that began with a fleeting thought on a run and grew into an intentional act of re-imagining what family, leadership, and community might look like.As Mike reflects on stepping aside from his nonprofit after 15 years, he asks what it means to honor an organization by knowing when to let go. Elisa, meanwhile, navigates the delicate balance of letting her company grow stronger in her absence while choosing presence with her family. And together, they invite us to consider what it means to say yes—not when the plan is complete, but when the possibility feels alive.Their story is not only about travel; it’s about perspective. About the way children learn to smile at strangers on playgrounds in foreign cities. About how leaders discover strength in stepping back. About how the question “what if?” can open doors we didn’t realize were waiting.With this conversation we invite you to wonder what might happen if we—all of us—leaned into the space between goodbye and hello, and allowed it to teach us something new.Follow along with Elisa and Mike and their whole family at https://twokidsoneworld.com/. (00:00) - Welcome to Mission Forward (04:39) - "What would happen if we just ... left?" ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.
What does it mean to stand at the threshold of change? To face a door that is both closing and opening at the same time? In Season 11 of Mission Forward, Carrie Fox invites us into that liminal space—the sacred and often unsettling pause between hello and goodbye. It is here, in the transitions, where the most important work of leadership—and of life—often takes place.This season, you’ll meet people who have walked away from stability in pursuit of something more true. You’ll hear from those who said yes before they were ready, and in doing so, discovered new strength. And you’ll learn from leaders who chose to stay rooted, practicing presence and commitment in a culture that prizes constant movement.These are stories not just about change, but about how we communicate through it—about the clarity, courage, and care required when our words and actions mark turning points. Because goodbyes are never just endings. Hellos are never just beginnings. And the space between them? That’s where possibility lives.Join Carrie Fox, host of Mission Forward and founder of Mission Partners, for Season 11. New episodes coming soon.Hello. Goodbye. And the Space Between. (00:00) - Welcome to Mission Forward
Two builders walk into a podcast studio… no, seriously. This isn’t the start of a joke, but the beginning of a deeply fascinating exploration into the very architecture of social change. We’re talking about the kind of change that doesn’t just rearrange the furniture, but rebuilds the house from the foundation up. And that, my friends, is a far more intricate and precarious undertaking.This week on Mission Forward, we’re joined by not one, but two remarkable individuals who embody this spirit of courageous construction. Stacey Palmer, editor of The Chronicle of Philanthropy, sets the stage  introducing Eboo Patel, founder of Interfaith America, and Iara Peng, the visionary behind JustFund. Together, Eboo and Iara paint a vivid picture of what it truly means to build a more just and equitable world. They share their hard-won wisdom, gleaned from years of experience battling bureaucratic inertia and challenging deeply ingrained biases. Eboo recounts his early struggles navigating the labyrinthine world of philanthropic gatekeepers, a story that resonates with anyone who’s ever dared to dream big. Iara, meanwhile, offers a glimpse into the future of giving, where technology empowers donors to align their actions with their values, transforming philanthropy from a passive act of charity into a dynamic force for change.This episode is a call to action, a reminder that we all have a role to play in building the world we want to see. Grab your metaphorical hardhat and join us as we architect social innovation with two of the most inspiring builders of our time.Links & NotesInterfaith AmericaJustFundWe Need to Build by Eboo PatelThe Chronicle of Philanthropy (00:00) - Sponsor: Reconsidered Change Hub (02:33) - Welcome to Mission Forward
It's election season. The air crackles – a strange cocktail of anticipation and apprehension. We’re drowning in pronouncements, predictions, and the ever-present din of commentary. But what if the key to navigating this volatile landscape isn’t about shouting louder but listening deeper?On this episode of Mission Forward, we explore that very question with Jennifer Brandel, a process innovator and co-founder of Hearken. Hearken helps institutions truly hear their audiences. Brandel's background, spanning from NPR to the New York Times, gives her a unique vantage point. She’s not just a theorist; she’s wrestled with these challenges in both her professional and deeply personal life. Our host this week is our own Brian Fox, chief strategy officer at Mission Partners, a native at navigating volatile landscapes himself.Together, they unpack the surprising power of curiosity and deep listening, especially when the stakes are high. Think of a surgeon in the operating room: skilled hands guided by intense focus and precise observation. Or a negotiator: not bulldozing, but listening, seeking the subtle cues that can de-escalate a challenging conversation. In the chaotic aftermath of a natural disaster, it's the quiet acts of empathy and connection that rebuild shattered communities.So why, when it comes to the equally turbulent terrain of politics, do we so often resort to the verbal equivalent of a sledgehammer?Brandel and Fox share how we can move beyond the echo chambers and engage in meaningful dialogue, even – perhaps especially – with those with whom we vehemently disagree. They explore the difference between listening to respond and listening to understand. They shine a light on the subtle art of “looping,” a technique that can transform heated debates into opportunities for genuine connection, and reveal how organizational values, when they’re more than just empty slogans, can serve as a compass in moments of uncertainty.This isn’t just about surviving the election; it’s about building a more resilient, empathetic, and ultimately, more democratic society. Join us as we uncover the hidden power of listening in a world that desperately needs to hear.Links & NotesHearkenAmanda Ripley's High ConflictSlate's How To Podcast (Two-Part Series with Jennifer Brandel)Monica Guzman's I Never Thought of It That WayBraver AngelsJohn Paul Lederach's Pocket Guide to Facing Down a Civil War (00:00) - Welcome to Mission Forward (03:09) - What to Say (06:33) - Curiosity and Depp Listening
In a world drowning in information, where every click and scroll can lead us further down a rabbit hole of misinformation, what is our cultural and intellectual lifeline?This week on Mission Forward, Carrie Fox swims the turbulent waters of local news with Michael D. Bolden. He serves as the Executive Director & Chief Executive Officer at the American Press Institute, and he's not here to talk about headlines and deadlines. He’s here to talk about the very oxygen of democracy – the free flow of information and how we've let ours become polluted.Bolden shares his deeply personal journey, from a childhood steeped in the wisdom of diverse media sources to his current mission of rescuing local journalism from the clutches of apathy and distrust. But this isn't just another lament for the dying days of print. This is a call to arms. Bolden throws down a gauntlet, challenging the very notion of "audience." He speaks of forging genuine connections, of weaving newsrooms into the very fabric of the communities they serve. He paints a picture of journalists not as detached observers but as engaged citizens, listening intently to the whispers and shouts of the people they represent. It's a radical shift, reimagining the relationship between the informed and the informers.The American Press Institute, under Bolden's leadership, isn't just patching up the cracks in the foundation of local news; they're rebuilding it from the ground up. He reveals their secret weapon: a laser-focused mission to create news organizations that are not just surviving but thriving. He speaks of resilience, of adaptability, of the courage to pivot in the face of relentless change. Along the way, he hints at exciting new initiatives, veiled in a touch of journalistic mystery, promising a future where local news is not just relevant but essential.As the looming shadow of a pivotal election descends, Bolden offers a glimmer of hope. He sees newsrooms embracing flexibility, thinking beyond the immediate frenzy, and laying the groundwork for a future where trust is not a luxury but the bedrock of our democracy. He reminds us that the work doesn't end on election night; it's a continuous conversation, a constant striving to build bridges and illuminate the path forward. This episode is a stark reminder: we cannot afford to be passive consumers of information. The future of our communities—and our democracy itself—depends on it.We are grateful to Michael and the American Press Institute for their generosity in making this conversation possible. (00:00) - Welcome to Mission Forward (07:47) - Local News and Democracy (09:43) - What is The American Press Institute? (12:24) - Change, Challenge, and Opportunity (16:35) - The Relationship Gap (19:55) - A Focus on Mission (21:41) - Hope (24:05) - Closing Thoughts
In this rebroadcast, we ask a difficult question: Is civil war inevitable, or can we talk our way back from the brink? In a world increasingly fractured, whispers of civil unrest grow louder. Dr. John Paul Lederach, a veteran peacebuilder with decades of experience in global conflict zones, offers a stark yet hopeful message: the antidote to escalating tensions lies not in grand pronouncements but in the quiet power of human connection. This week on Mission Forward, Lederach shares insights from his new book, Pocket Guide for Facing Down a Civil War, a timely and urgent call to action for a nation teetering on the edge.Lederach's work isn't about predicting the future; it's about recognizing the patterns of the past. He draws parallels between the volatile political climate in the US and the conflicts he's witnessed around the world, highlighting the insidious nature of dehumanization and the urgent need for rehumanization. He argues that we must move beyond "listening with our eyes," judging individuals based on their affiliations, and instead engage in deep, radical listening that acknowledges the shared humanity beneath the surface of disagreement.Lederach introduces the concept of "watching our pockets," a metaphor for cultivating local, grassroots movements for peace. He argues that lasting change emerges not from top-down decrees but from the interconnected web of relationships within our communities. He challenges listeners to consider: who do we know? How can we connect with those just outside our comfort zones? How can we build alliances around shared values and goals?The conversation isn't about finding easy answers or quick fixes. It's about cultivating the courage to start, the willingness to listen deeply, and the perseverance to stay engaged, even when the path forward seems uncertain. Lederach’s message is a potent reminder that the future of our democracy rests not in the hands of politicians or pundits, but in our own capacity for empathy, connection, and the unwavering belief in the possibility of a more peaceful future. In a world where division seems inevitable, Lederach offers a powerful alternative: the possibility of building peace, one conversation, one relationship, one pocket at a time.Don’t forget, you can download Pocket Guide for Facing Down a Civil War free on his site, or pick it up on Amazon right here.  (00:00) - Welcome to Mission Forward
In this rebroadcast, we address the Supreme Court's decision on affirmative action which sent shockwaves through institutions across America, leaving many wondering about the future of Diversity, Equity, and Inclusion (DEI) initiatives. Is DEI dead? Or is it simply evolving?On this episode of Mission Forward, Carrie Fox dives into this complex landscape with communications experts Nimra Haroon and Faith MacIver. Nimra, a cultural strategist and communications manager for Mission Partners, and Faith, Senior DEI Manager at Edelman, unpack the nuances of recent legislation and its impact on the workplace. They dissect the tension between a widespread commitment to DEI values and the growing anxieties around legal risks.This isn't just a legal issue; it's a communication challenge. Carrie, Nimra, and Faith explore how companies are responding to criticism and offer actionable strategies for moving forward. They delve into the critical distinction between "risky" and "safe" DEI practices, providing a framework for organizations to navigate this uncertain terrain.This conversation goes beyond buzzwords and platitudes. It's a pragmatic and insightful discussion about building truly inclusive workplaces that benefit everyone. Tune in to discover how to keep DEI initiatives alive and thriving in a post-affirmative action world.Links & NotesMission Partners: Equity Action PlanDitch the DEI Speak • Finding the WordsAdvancing DEI Initiative • Meltzer Center for Diversity, Inclusion, and Belonging
In this rebroadcast from season 9, Carrie Fox sits down with Dana Snyder, a digital strategist for nonprofits and the CEO and founder of Positive Equation. Snyder, who has supported organizations like Movember, Dress for Success, and American Idol, shares her insights on how nonprofits can effectively reach new audiences in the ever-evolving digital landscape.Consider, for example, the importance of strategic investment in social media. How are organizations to determine which channels to focus their resources on based on their values and target audience? Snyder emphasizes the significance of data-driven decision-making, recommending tools like Google Analytics and Microsoft Clarity to understand how visitors interact with an organization's website and social media channels. But more importantly, she highlights how most individuals are tilted toward good, and that your audience might just be comfortable in large numbers on platforms you personally find misaligned with your own values. Throughout the episode, Snyder stresses the importance of being genuinely social on social media platforms, creating platform-specific content, and fostering meaningful connections with followers. She suggests that organizations consider hiring virtual assistants to manage their social media presence if it aligns with their budgets and priorities.The conversation also touches on the role of artificial intelligence in content creation for nonprofits. Snyder offers practical advice on how to train AI tools to generate relevant and engaging content while staying true to an organization's mission and values.For nonprofits looking to make the most of their social media efforts, this episode of Mission Forward offers valuable insights and actionable tips from a seasoned digital strategist. Our great thanks to Dana for helping us to navigate the digital landscape authentically. (00:00) - Summer at Mission Forward (01:53) - Ask Carrie! (03:03) - Welcome to Mission Forward (03:47) - Introducing Dana Snyder (10:18) - Is the wide net a positive strategy? (15:38) - The AI Challenge (19:45) - Revenue v Values (21:54) - Making the Most of Social (25:47) - Getting Closer to Your Audiences
What if the most powerful lesson of leadership isn’t taught in a seminar, but whispered between breaths of reflection? What if the path forward isn’t paved in bold declarations, but in quieter questions — the kind that disarm the default and ask, instead, “How’s your heart?”This week, we close the chapter that was Season 10 of Mission Forward. And with it, we offer a mosaic — not of data or doctrine, but of moments. Diane’s reframing of curiosity. Mitch’s uncomfortable truths. Leonard’s candlelit resolve. Rob and Mariah’s pivot from righteousness to relationship. Nadine’s open-book approach to trust. Erica’s devotion to the sacred smallness of daily practice.Beneath the jargon of strategy and the armor of professionalism lies a simple human truth: communication is an emotional transaction. This season, that transaction yielded six deposits of wisdom — all interest-bearing, if we’re bold enough to invest.Let this be a lamplight flickering on your path — as a leader, as a communicator, as a human being. A chance to reflect on how we lead, how we relate, and the stories we choose to carry forward. Because leadership isn’t a title. It’s a practice. A practice of showing up. Of listening deeply. Of lighting candles when the power fails.Season 10 has ended. The journey has not. We’ll see you this fall — for another season of listening, learning, and moving the mission forward. (00:00) - Welcome to Mission Forward (03:12) - Ask better questions (03:58) - Let go of comforting lies (04:34) - Light candles (05:06) - Move from righteousness to relationships (05:36) - Transparency builds trust (06:08) - Little leadership practices have big impact (06:44) - Protect the truth
What does it mean to lead with conviction in a time of crumbling certainties? This week, Carrie sits down with Dr. Erica Brown, Vice Provost for Values and Leadership at Yeshiva University and a scholar whose work resides at the intersection of ancient wisdom and modern workplace complexity. At first glance, this conversation seems to orbit around the familiar themes of leadership and purpose—but as with the best questions, the conversation keeps opening, folding in questions of identity, grief, joy, legacy, and resilience.Erica’s latest book, Morning Has Broken: Faith After October 7th, blends the structure of spiritual meditation with the shock of collective trauma. Today, she offers a theory of leadership that begins not with bullet points or quarterly goals, but with the inner life. It’s about leading with a fully intact spiritual core, one that serves as a center of gravity that steadies you when your compass fails. And in a world where the compass seems to fail more often than not—politically, environmentally, interpersonally—her framework feels not only restorative but essential.Together, they wrestle with one of the most slippery questions of the modern age: What is truth? Not in a postmodern, navel-gazing way—but practically. Tangibly. What truths do we inherit, and which do we pass on? How do we train ourselves to see the people in our offices, our communities, even our inboxes, not as roles but as souls? And what practices—tiny, daily, almost invisible—actually hold us together?For anyone who has ever asked: am I doing enough—am I doing the right kind of enough—we encourage you to engage in this conversation. Through Erica’s deeply generous lens, we’re reminded that sometimes leadership is not about standing out but standing firm. It's not about clarity but conviction. It is not about knowing the answer but having the courage to ask a better question.Links & NotesLearn more about Dr. Brown and her books (00:00) - Welcome to Mission Forward (02:16) - Introducing Dr. Erica Brown (06:58) - Truth, Trust, and Core Conviction (13:56) - Feedback (19:22) - Stamina (23:42) - Morning Has Broken (30:38) - On Practice (32:58) - Voices of Insipiration
Earlier this week, I asked my colleagues at Mission Partners, “What song do you put on repeat when you need some calm, comfort, or renewed energy?” The responses were fabulous and included everything from A to Z—literally, ABBA to The Zombies.I collected the songs into a Spotify Playlist and shared it back with the team, with a simple request: Take 10 minutes today with this playlist. Sit on the ground or get out in the fresh air and find a song that speaks to you. Tune out the chaos of the world if just for a few minutes and let music do what it does best...  Let the music ground you. Let it calm you. Let it meet you wherever you are.Most importantly, let it be your good excuse for a break today.Enjoy the PlaylistThis short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (02:02) - On Another Note
Imagine you’re running a nonprofit. You’ve got a mission that matters, a staff that believes in it, and a community that depends on you. And then, without warning, a key piece of funding evaporates. Not because of anything you did—or didn’t do—but because the world shifted, policy changed, or a budget line disappeared in Washington. The grant is gone, the plan is upended, and suddenly the future isn’t just uncertain—it’s fragile.This week, Carrie welcomes back strategist and fundraising expert Nadine Gabai-Botero to sit with the discomfort of our shared reality. Together, they offer a framework, a way to think, respond, and lead in a moment where so many nonprofit leaders are quietly asking themselves: How do I move forward when I can barely hold ground?Nadine shares stories from the field, insights from decades of advising nonprofit leaders, and practical tools for reframing your fundraising case—not just to reflect the urgency of the moment, but to invite donors in as collaborators. From building “resilience funds” to quietly rethinking the purpose of your gala, to using technology to remove friction from giving, Nadine offers a way forward that is both pragmatic and deeply humane.Along the way, they challenge the idea that scarcity must lead to silence. They talk about the courage to be transparent when things aren’t perfect, about engaging lapsed donors as latent allies, and about why resilience isn’t just a buzzword—it’s a posture, a practice, and a way of holding steady in the storm.Somewhere between budget cuts and hopeful pledges, between the noise of a turbulent news cycle and the stillness of a personal letter from a nonprofit director who’s never asked before, this episode becomes what so many leaders are craving: a companion in asking the hardest questions.In the end, this is a conversation about values, vulnerability, and the belief that missions—when stewarded with clarity and courage—do more than survive hard times. They rise to meet them.Links & NotesFocus Fundraising: 15 Years of Collaboration & ImpactConnect with Nadine on LinkedIn (00:00) - The Impact on Non-profits (02:30) - Transparency (06:58) - Managing Risk (09:17) - Movements & Pledges Toward Generosity and Action (12:31) - Donor Action (23:23) - Market Impact and Donor Heistance (25:51) - Lessons for your Notes (28:39) - The Mission Partners Commitment to Give
These days are hard, for all of us, in many different ways. The best we can do is hold the light we have up for others. Because I promise you this: when you hold your light up for others, you will also feel the benefit of its glow.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (01:56) - Keep the LIght On
We love sharing good finds with you, our listeners. And today, we’re super excited to bring you this bonus episode from our friends at the Chronicle of Philanthropy, who have just launched their own podcast called Nonprofits Now—Leading Today. We want to give you a listen to their first episode, which features Tim Dixon, co-founder of More in Common, who joins our friend and colleague Stacey Palmer, to offer smart and research-based strategies that leaders like you can use to bridge divides in the workplace and in your community. So enjoy this special episode in which Stacey will ask Tim to walk listeners through his approach, and then meet us back here next week for an all-new episode of Mission Forward!Tim Dixon, co-founder of More in Common, joins Chronicle CEO Stacy Palmer to offer research-based strategies leaders can use to bridge divides in the workplace and in their communities. More in Common helps political leaders and social-change movements strengthen their coalitions by including unlikely allies.Bridging divides is top-of-mind for nonprofit leaders today. Nearly two-thirds of nonprofit executives say the nation’s divisions are making their jobs tougher, according to an exclusive Chronicle of Philanthropy survey.Dixon shared solutions to overcome entrenched division. Among his key points:Coalitions of unlikely partners are a key to success.Leaders must manage divides within their organization — not ignore them.Focus on shared values to build consensus.You can connect with Dixon on LinkedIn. And dig into More in Common’s research here.Further Reading:“Born of Political Violence, This Group Helps Nonpr…” by Drew Lindsay“A Really Tough Job: Nonprofit CEOs Work to Make Th…” by Ben Gose“To Hell and Back: Polarization and the Nonprofit” by Ben Gose“A Polarization Expert on What Nonprofits Need to D…” by Chronicle Staff“‘It’s Hard to Hate Up Close’: Philanthropy, Polariz…” by Eden Stiffman“Leadership at the Crossroads” by George Anders (00:00) - Welcome to Mission Forward
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