Modern Marketing Engine podcast hosted by Bernie Borges

Subscribe to Modern Marketing Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts The path to leadership in marketing can be a daunting one for women. Bernie’s guest on this episode is Tricia Sacchetti, VP of Worldwide Marketing for Learning Tree International, a leader in the IT training industry. Tricia shares the story of her journey to a marketing leadership role and provides actionable advice for women looking to have a fulfilling career in marketing including earning leadership roles in their organizations. Tricia initially started her career in journalism but found that the industry was a hard one to break into. She took her communications background and applied it to marketing instead. She has since worked her way to the head of worldwide marketing in the leading provider of IT training, an industry dominated by male leadership. Tricia is passionate about being a role model for other women on their journey in their marketing careers. This episode is brought to you by Gong.io, the number one conversation intelligence platform for sales. Gong helps you achieve revenue success, skyrocket rep performance and gain critical market intelligence. Get powerful visibility into your customer conversations with Gong. Head to www.gong.io to get started. Mentorship Is Key To Building A Successful Career for Women in Marketing No matter what industry you are in learning from other leaders’ experience is invaluable. Women especially stand to gain by associating with other women leaders in marketing. When done properly, a mentor can help women navigate career decisions, provide insights into other people’s leadership styles, and help propel them in the right direction.   A mentor can help women narrow their focus and niche into an appropriate marketing discipline as experience is gained. Many corporations have mentorship programs, so Tricia recommends check with the HR department before reaching out to individuals directly. There are also programs through LinkedIn and LeanIn.org where women can find join a local LeanIn Circle and build strong relationships with other women.  How Women Can Gain Visibility Early In Their Career Visibility is a key component of reaching higher levels of leadership in an organization, but the question is, how should women in marketing make themselves more visible? Tricia recommends finding projects to work on that showcase your skills and your leadership ability. Also, offer to help members of the leadership staff with tasks and projects that they are working on. Becoming visible requires time and a willingness to put in good hard work, but the return on that time usually pays off. By offering your time and skills, reaching out to other women in the organization, and making yourself available, you are showing your willingness to learn and grow. That drive and need to succeed will get you noticed. What Does It Mean To Be “Stratactical” As Women In Marketing Tricia has come up with her own word to describe an affliction that affects many women in the workforce. Women typically have a “do it all myself” mentality but need to learn to delegate tasks and think strategically while executing tactical details. A certain level of hands-on is needed to show that you can do the work, but remember that not every task is tactical, some are administrative. Women in marketing looking to be effective women leaders in marketing can only get to that pinnacle if they learn how to distinguish career priorities. Tricia warns that the more tasks you take on, the more your organization will put on your plate, but becoming a leader does not mean taking on every task. Think strategically about your career as well as the needs of your organization and execute those tactical moves needed to get you to your goals. Properly Navigating Workplace Culture Leads To Greater Opportunity Every organization has a vibe to its company culture that influences behavior and action in the workplace. Aside from linking up with a credible and invested mentor, understanding and navigating the culture in your organization will help women propel forward in their career. Attempt to understand the organization’s culture and model actions and decisions accordingly. Finding a mentor, understanding workplace culture, making yourself visible, and learning how to be stratactical are the keys to successfully becoming a woman of leadership in marketing. Tricia’s final advice for women in marketing is to be authentic, recognize your value within an organization, and realize when you’re the one holding yourself back. If you don’t have the skills needed for a role, learn them, and be enthusiastic about the drive to learn. Marketing needs women in leadership roles, and the roles are there. Follow Tricia’s advice to help you - and other women in your life - enjoy a fulfilling career in marketing. Featured on This Episode Tricia on Twitter: @piscestls Tricia on LinkedIn Tricia on Instagram Learning Tree International LTI on Twitter: @LearningTree LTI on LinkedIn LTI on Facebook: @LearningTreeIntl LTI on YouTube Lean In Circles Outline of This Episode [01:18] Welcome Tricia Sacchetti, VP of Worldwide Marketing at Learning Tree International (LTI). [02:37] Learn more about Tricia, LTI, and her role there. [04:38] Tricia shares more about her journey into marketing. [05:49] What is the first piece of advice Tricia shares with women in marketing? [07:07] How should women seek out mentors in their industry? [08:55] Should women in marketing seek out a niche or stay in a generalist role?  [11:34] Hear Tricia expand on a pivotal moment in her career and ABM versus ABE. [15:05] Tricia shares words of wisdom for creating visibility on the path to leadership. [17:40] What does stratactical mean and how do you use it? [20:38] Tricia gives advice on navigating the dynamics of culture in the workplace. [25:13] Bernie begins his summary of the conversation. [29:44] Hear Tricia’s final addition to the episode. Resources & People Mentioned This episode is brought to you by Gong.io, the number one conversation intelligence platform for sales. Gong helps you achieve revenue success, skyrocket rep performance and gain critical market intelligence. Get powerful visibility into your customer conversations with Gong. Head to www.gong.io to get started. LinkedIn Mentorship Groups Sales Management Matrix: gong.io/matrix The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Modern Marketing Engine https://www.Facebook.com/modernmarketingengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://instagram.com/bernieborges https://Twitter.com/MMEnginePodcast   Subscribe to Modern Marketing Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above.

Steve Paul, Vice President of Sales and Commercial Operations at Breg is the featured guest on episode 191. Breg is a manufacturer of sports rehabilitation products and solutions. Steve is responsible for a global team that drives customer acquisition and retention. My conversation with Steve is focused on a business challenge that all businesses face – winning and keeping customers for long-term sustainable value. We all want to win and retain customers. On this episode, Steve explains how the customer segmentation and customer mapping process have enabled Breg to increase from 50% to 70% of customers being on a retained solution program. View the show notes page: http://www.socialbusinessengine.com/podcasts/winning-keeping-customers-long-term-sustainable-value

Dr. Marcell Vollmer, Chief Digital Officer at SAP Ariba, is the featured guest for episode 190. I met Marcell when he contributed to a five-episode podcast series publishing here soon that features social selling practices at SAP. On this episode, Marcell delivers fascinating insights into digital transformation strategies, particularly in the strategic role of procurement in a business. My conversation with Dr. Marcell Vollmer will open your eyes, as it did mine, in understanding why the procurement function in business is a front-runner in digital transformation to make any business future ready. Listen to the episode to understand why he says, "Uber yourself before you become Kodak." View the show notes: http://www.socialbusinessengine.com/podcasts/procurement-front-runner-digital-transformation

Abhishek Shanbhag is Practice Head - Solutions and the Co-Founder of Acuvate, a leader in building and deploying business productivity solutions that leverage AI, data, and analytics to allow employees to work more productively. Abhishek has consulted with clients globally to provide solutions on technologies such as SharePoint, Office 365, and Azure. He has worked with clients across multiple industry domains. His current focus is artificial intelligence, chatbots, and machine learning, and their applications in the enterprise. Abhishek heads the solutions department, and his team is responsible for research of enterprise bots. This episode is a continuation of the topic of AI-powered conversations. Tune in to explore how chatbots can be developed and deployed in the enterprise. View the show notes: http://www.socialbusinessengine.com/podcasts/chatbots-make-life-easier-marketing-sales-employees

Alex Terry, CEO of Conversica is an accomplished and award-winning Internet business veteran with a strong track record of driving results and growth. Conversica, an award-winning SaaS software company, was recently named 2017 Best in Biz Enterprise Product of the Year in the sales software category. This award recognizes how Conversica’s AI-powered sales assistant is revolutionizing how businesses connect with their prospects and customers at scale. Listen to episode 188 to hear more about how Conversica's conversational AI product works at scale.

Brian Shultz is Vice President of Sales & Marketing at ABB, a pioneering tech company that is over 100 years old. Their biggest competitors are GE and Siemens. The two main elements of ABB are electricity and process automation, where Brian's role resides. He leads his teams to optimize business while delivering a premium experience for ABB’s customers and partners. In this podcast episode, we discuss what it takes to deploy a modern CRM (Customer Relationship Management) system. The insights Brian provides may change the way you think about CRM systems regarding their value to a business. View the show notes page: http://www.socialbusinessengine.com/podcasts/deploying-integrating-modern-crm-system

Anthony Kennada is a B2C marketer trapped in a B2B body. He is CMO of Gainsight and has been with the company since inception. Anthony has a bit of an unconventional marketing background that you'll learn about in the podcast. Marketing was something he hadn't done before starting with Gainsight. On this episode, you’ll discover how Anthony applies a B2C mindset to B2B brand marketing with exceptional results to show for it. View the show notes: http://www.socialbusinessengine.com/podcasts/b2b-brand-marketing-drive-growth

Karin Aviles is Senior Manager of Demand Generation & Field Marketing at Direct Energy Business. Previously, she was with Verizon for nine years. In this podcast episode, Karin explains how she's applying everything she learned at Verizon, into her role at Direct Energy Business where she's currently rolling out an employee engagement program. Direct Energy Business is part of the parent company Centrica Business Solutions, a large power company with four million customers in the United States. Karin leads demand generation and field marketing for North America. Listen to this episode to learn about the incredible success of the program at Verizon and the lessons she learned and is now applying at Direct Energy Business. View the show notes page: http://www.socialbusinessengine.com/podcasts/top-down-approach-employee-engagement

Glenn Donovan, Director of Clients at GaggleAMP is the featured guest on episode 184. Glenn and I have a conversation about a topic we are both passionate about, and that’s how the modern buyer needs a modern seller. Without a modern seller, there’s a disconnect, and, that’s a bad experience for the modern buyer. As you can guess, it’s also a bad situation for the seller too–there won’t be a lot of selling success if he or she isn’t engaging with the modern buyer the way he or she wants to engage. GaggleAMP is a social media engagement and reach amplification platform that enables brands to get their employees engaged on digital. As Director of Clients, Glenn looks after sales and customer success activities for the entire lifecycle. In his role, it’s very apparent that the modern buyer needs a modern seller. Let’s take a closer look at what we mean by that. View the show notes page: http://www.socialbusinessengine.com/podcasts/modern-buyer-needs-modern-seller/

Jorge Solorio is the Industrial Americas Business Manager at Lubrizol Advanced Materials where he is responsible for marketing and sales for their Corzan product line. On this episode, Jorge explains how he led a strategic initiative to launch an online destination centered on one dedicated product within a large company. He also discusses how he is achieving alignment between sales and marketing with the results to prove it. Lubrizol is a large chemical company that started in 1928. Corzan is their chlorinated polyvinyl chloride or CPVC product. Jorge said it's similar to the PVC you'd buy from a home-improvement retailer, only it's post-chlorinated and can be used with higher temperatures. Listen to this episode to discover how Jorge launched a dedicated website for Corzan and hear about the results they're enjoying. View the show notes page: http://www.socialbusinessengine.com/podcasts/global-sales-marketing-team-alignment-strategy

The featured guest on episode 182 is Daniel Burrus. Daniel is recognized as one of the world’s leading technology forecasters and innovation experts. You can tap into his insights by listening to this episode. Another way to absorb his futurist ideas is by reading his seventh and latest book, The Anticipatory Organization. On this episode, Daniel explains why he wrote his newest book, who it's for, and why brands need to be anticipatory rather than reacting once there's already a problem. View the show notes page: http://www.socialbusinessengine.com/podcasts/anticipatory-organization-daniel-burrus

Mike Volpe is the Chief Marketing Officer at Cybereason. I’ve had the privilege of knowing Mike for about ten years, and I consider him to be one of the brightest marketing minds. He combines inbound content, SEO, video, podcast and traditional marketing with account based marketing strategies to support the sales efforts at his current company, Cybereason. Mike is a very hands-on marketing executive. As a member of the founding team and CMO at HubSpot, he drove their growth from zero to 1,000 employees and 15,000 plus customers, as well as a successful IPO. Mike is also an angel investor, advisor, or board member at more than 25 companies, primarily software startups in Boston. On this episode, we discuss how Cybereason's marketing and sales teams work together leveraging an integrated approach. We even talk a little bit about some offline marketing tactics that you don’t hear a lot about in today’s digital marketing landscape. View the show notes: http://www.socialbusinessengine.com/podcasts/marketing-cyber-security-software-through-account-based-marketing

  Episode 180 features Miki Goyal, Chief Technology Officer at TimeTrade. Miki leads TimeTrade’s software engineering organization where his focus is leading the company’s product roadmap for their market-leading cloud appointment scheduling platform. On this episode, we discuss how TimeTrade is enabling automated appointment setting using Artificial Intelligence (AI) and machine learning capabilities. In case you're not familiar with TimeTrade, it's a customer engagement platform fueled by AI powered intelligence. They connect people to their customers and prospects making it easy for them to schedule a meeting. Their appointment scheduling platform is used by banks, retailers, service organizations and tech companies to make connecting with customers easier and more efficient. View the show notes page: http://www.socialbusinessengine.com/podcasts/creating-online-customer-conversations-ai

On the fifth and final episode of this UpClose Podcast Series with Dayle Hall, SVP of Marketing at Lithium Technologies, we discuss the "love story" between marketing and sales. This podcast series showcases The 5 Most Influential Topics for B2B Marketing, and includes one episode each on a data overload, digital customer experience, and the state of social engagement. On this episode, you'll discover what's possible when aligning marketing and sales, leading the two to work superbly together toward common goals. Get all five episodes in one recording plus Social Business Journal Volume 10 now.  View the show notes page: http://www.socialbusinessengine.com/podcasts/when-marketing-and-sales-get-aligned  

The UpClose Podcast Series with Dayle Hall, SVP of Marketing at Lithium Technologies continues with episode four. Of The 5 Most Influential Topics for B2B Marketing, so far we've discussed influencer marketing, data overload, and digital customer experience. On episode four we look at the current state of social engagement by reviewing Lithium's "The State of Social Engagement Report." Find out what challenges brands and marketers are facing and learn how you can get more from your digital and social investments. Get all five episodes in one recording plus Social Business Journal Volume 10 now. 

Dayle Hall, SVP of Marketing at Lithium Technologies is back for episode three of this UpClose Podcast Series. So far of The 5 Most Influential Topics for B2B Marketing, we've discussed influencer marketing and data overload. On this episode, we're focusing on digital customer experience. This is a big topic, and we cover as much as we can in this short podcast episode. The statistics we point out further bolster the argument to engage on the digital customer experience (CX) battle ground. Get all five episodes in one recording plus Social Business Journal Volume 10 now.

Dayle Hall, SVP of Marketing at Lithium Technologies is joining me for episode 2 of this UpClose Podcast Series to discuss an issue many marketers are facing — data overload. This five part series covers The 5 Most Influential Topics for B2B Marketing. In the second episode, Dayle explains how B2B marketers can harness all of the data that's available to them. Get all five episodes in one recording plus Social Business Journal Volume 10 now. How to Overcome Data Overload The volume of data available to B2B marketers today can be intimidating. Dayle says to focus on these three elements to get a better hold on your data — people, process, and technology. People: Hire the right talent to get and use data insights. You'll need demand generation professionals and data scientists. Marketing leadership needs to work with business analytics experts to help craft the story. Process: Create a process for gathering, listening, analyzing, and improving your data. Each company as a whole should adopt a performance driven mentality and understand the value of data. Technology: Feed data into your tools and integrate at scale. Marketers should leverage analytics resources to measure traffic and performance. Integrate data into your marketing automation system to optimize campaigns, and tie campaign data to your CRM and active pipeline opportunities to run conversion analysis. Harnessing the available data in your marketing efforts will improve your relationship with stakeholders. A successful data driven marketer will build trust and rapport with sales, which can eventually lead to sales and marketing alignment. View the show notes page: http://www.socialbusinessengine.com/podcasts/data-overload-how-harness-it

I recently sat down with Joe Pulizzi, Founder and CEO of Content Marketing Institute. We discussed his new book Killing Marketing, which is essentially about making marketing a profit center. Don’t believe me? Read on or watch my video conversation with Joe below. View the show notes page: http://www.socialbusinessengine.com/podcasts/marketing-profit-center

Episode 173 is a special episode. I joined up with two of my co-founders at Vengreso on a recorded Zoom video call to discuss podcasting. When you listen to the podcast above or watch the video below you'll meet Phil Gerbyshak, Chief Digital Officer at Vengreso, and Mario Martinez, Jr., CEO at Vengreso. Phil and Mario both host their own podcast. Essentially, the Vengreso team has three podcasts. On this episode, we explain what they are, how each is unique, and frankly why we think you might care. You'll also hear why we podcast and how having one helps to build your credibility and influence. View the show notes page: http://www.socialbusinessengine.com/podcasts/podcasting-trifecta-sales-leadership-sales-professionals-marketing-practitioners

Raviv Turner is Co-Founder and CEO at CaliberMind. On this episode, he and I discuss the challenges B2B marketers face in understanding the lengthy buyer’s journey. It's long, it’s complex, there are more people involved, and there is a ton of data spread across both structured and unstructured sources. He explains how CaliberMind uses machine learning techniques to harness data across the broad spectrum of sources, resulting in improved sales pipeline and accelerated close rates. We also discuss why he believes that Artificial Intelligence (AI) is overhyped and what marketers need to understand to take advantage of the power and potential of AI. This take-away alone is worth the listen! View the show notes page: http://www.socialbusinessengine.com/podcasts/harnessing-data-through-ai-understand-b2b-buyers-journey