DiscoverMortgage Loan Officer Podcast
Mortgage Loan Officer Podcast

Mortgage Loan Officer Podcast

Author: Frank Garay

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Frank Garay, top mortgage industry leader and host of The Loan Officer Breakfast Club, powered by Mortgage Marketing Animals, brings you not only the latest and greatest gizmos and gadgets that top loan officers are using, but he also frequently shares proven strategies and ways to get more referrals for your mortgage business. Learn what has been successful for those that are at the top of their game and how they've implemented them - so you can do the same as a loan officer.
181 Episodes
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Episode 181 In this episode, I sit down with Jimmy Finance, a loan professional who decided he wanted to serve musicians… and then actually did it. Jimmy shares how he carved out a specialty most people wouldn't even think to pursue—from his first musician client to working with famous artists and performers featured on major late-night shows. His story is packed with insight, motivation, and some behind-the-scenes moments that will make you grin. If you've ever thought about building a niche business—or wondered how far a bold idea can take you—Jimmy's journey might be exactly the spark you need. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 180 In this episode, I sit down with Shannon Hoff, a seasoned mortgage pro who just made a career move that many loan officers quietly think about but rarely act on: shifting from mortgage banker to mortgage broker. Shannon spent 20 years on the banking side, working with only six companies over two decades — and two of those closed their doors. In an industry known for turnover, her track record of stability is rare. That's exactly why her decision to make the switch is such a powerful story. We dig into: What finally pushed her to explore the broker world The biggest surprises (good and bad) after leaving the banking model The key differences she wishes she'd understood earlier How control, product diversity, and borrower solutions factored into her move What she'd tell any loan officer considering the same jump Shannon's journey is honest, grounded, and refreshingly drama-free — no burning bridges, no "banker bashing," just real insight from someone who took the leap after two decades of loyalty. If you're a loan officer wondering whether the broker channel is worth exploring, this episode is like a flashlight in a dark attic… except with fewer spider webs. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 179 I sat down with Casey O'Toole, founder of Linkybot, and… let's be honest, I went off. After what Linkybot has pulled off for me, can you blame me? Here's what's happened in just 3 weeks: 12 booked appointments One loan already closed Direct access to high-level CEOs and industry leaders New relationships that are paving the way for massive opportunities This conversation dives into why Linkybot is a genuine game changer and how it's reshaping the way I create meaningful connections. Try Linkybot: http://linkybot.ai Code: LOBC for 20% off Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 178 In this episode, I sit down with San Antonio loan officer Jon Tober, who grew his production by 35% simply by running a weekly book club for real estate agents. He shares the full playbook: what works, what doesn't, and how you can start a book club that strengthens relationships, builds authority, and creates consistent referral flow. You'll learn: How Jon launched his book club The format he uses to keep engagement high The key takeaways from 12 months of hosting Practical steps to start your own agent book club A simple idea, executed consistently — and the results speak for themselves. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 177 In this powerful conclusion to our 3-part series, Megan Anderson—formerly of MBS Highway—shares what she discovered after spending a full year living life on the road in a van. Now living in Spain and working on her first book, Megan opens up about the internal shifts that came from stepping away from comfort and diving headfirst into the unknown. This episode is packed with the kind of insight you only get from doing something radically different. We talk about: What van life taught her about identity, ambition, and letting go Why Spain became her next chapter—and what it represents The surprising truths she uncovered about herself This isn't just about travel or adventure—it's about transformation. And Megan delivers wisdom that every ambitious professional needs to hear. Listen in—and if you missed Parts 1 and 2, go back and check those out, too Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 176 In this game-changing episode, Chris Johnstone from LoanOfficerCRM.ai breaks down how AI is completely reshaping the mortgage industry—and what loan officers can do right now to stay ahead. He shares real-world examples of how mortgage companies are already getting live referrals and even full loan applications directly from ChatGPT. Chris calls this the biggest technology shift we've ever seen—and if you move quickly, you can position yourself to benefit. Whether you're an individual LO or managing a branch or region, this episode shows how you can start using AI tools to drive serious new business. Get started at http://loanofficercrm.ai or for full white-glove setup, go to http://loanofficercrm.ai/aio. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 175 In this powerhouse episode, I sit down with the one and only Barry Habib — market expert, founder of MBS Highway, and board member at Fannie Mae. Barry shares his expert insights on where mortgage rates are headed, what's really driving the Fed's decisions, and how these shifts will shape the housing and lending landscape. We also dive into Barry's work at Fannie Mae, where he's helping shape the future of housing finance, and his outlook on why today's loan officers—those still standing—are perfectly positioned for massive success in the coming cycle. If you're in the mortgage industry, this episode is pure gold. You'll walk away with a clear sense of where the market's heading and how to position yourself for what's next. For daily insights and tools from Barry and his team, visit MBSHighway.com. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 174 In this episode, Frank Garay sits down with Kevin Gillespie from The Leadership Academy to explore one of the Academy's six powerful pillars—how to separate yourself from the noise in today's crowded mortgage space. Kevin shares how top loan officers and branch managers can stand out by branding their products in a way that makes them unique and desirable. Rather than competing on price, this strategy turns ordinary loan offerings into something special that clients truly value. It's a fascinating conversation about perception, positioning, and creating distinction in a world where everyone's pitching the same thing. Learn more about The Leadership Academy at ProfitDrivenPlan.com. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 173 In this episode, I sit down with Credit Expert Jeanne Kelly, who clears up one of the biggest credit myths out there — the idea that you should keep your revolving credit card balances at 30%. Jeanne explains why that's not necessarily the best strategy and breaks down how to time your balance reductions so they show up on your credit report right when you need them most. She also shares a powerful tip for both loan officers and clients — using www.annualcreditreport.com to check credit reports every 7 days for free. This insider strategy can make a big difference when trying to boost credit scores strategically before applying for a loan. If you'd like to connect with Jeanne or learn more about her credit coaching services, visit JeanneKelly.net. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 172 In this episode, I sit down with Casey O'Toole, CEO of Linkybot.ai, to explore how this groundbreaking tool is transforming LinkedIn into a true lead and referral machine for loan officers. Linkybot uses AI to pinpoint the exact prospects you're looking for, automatically engages with them, nurtures those relationships, and even works to book appointments and generate referrals. What makes it even more powerful is its seamless integration with your CRM—allowing your existing automations to kick in and carry deals across the finish line. Simply put, it's brilliant and it works. If you're a loan officer who wants to scale your business with smarter automation and more meaningful connections, don't miss this episode. Plus, when you visit Linkybot.ai and use the code LOBC, you'll receive a discount on membership. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 171 In this episode, I sit down with Denise Panza of Total Mortgage, a loan officer and branch manager who has absolutely mastered LinkedIn. For the past six years, Denise has been leveraging the platform without paying for premium tools—just pure consistency, authenticity, and a laid-back style that has built her a steady flow of business. We talk about how Denise approaches LinkedIn, what keeps her consistent, and why her strategy works so well in an industry where many struggle to stand out. Beyond her personal production, Denise also runs a branch for Total Mortgage, proving that her methods not only generate clients but also inspire leadership. If you're a loan officer curious about how LinkedIn can fuel your business—or you'd like to connect directly with Denise—you can reach her at dpanza@totalmortgage.com or give her a call at 206-942-6845. Looking for Construction or Fix & Flip financing for your clients? Partner with Park Place for fast, dependable funding. Get a quick quote here: http://workwithparkplace.com Powered by: Mortgage Marketing Animals
Episode 170 In this episode, I sit down with Chris Johnstone to discuss how he and his team have cracked the code on getting ChatGPT and Grok to refer customers directly to mortgage loan officers and companies. This isn't a simple trick—it's a groundbreaking advancement where clients are now seeing loan applications come in fully on the recommendation of AI. Over the years, the mortgage industry has had to adapt to massive tech shifts—think Google Business Pages and Google Reviews driving consumer-direct originations. But the next big wave is here, and it's all about AI. Chris explains how his team is helping loan officers get ahead of the curve, leverage this new technology, and position themselves to win business in an AI-driven world. Chris's team can help you tap into this powerful opportunity. All you need to do is visit http://loanofficerbrand.com to learn more and get started. If you're interested in joining a team that supports this kind of personal and professional growth, feel free to schedule a call with me at FrankCall.com. Powered by: Mortgage Marketing Animals
Episode 169 In this episode, I sit down with Michael Harris from United Financial Freedom to explore a debt elimination strategy that works unlike anything else on the market. This isn't debt consolidation, credit repair, or a gimmick—it's a precise and highly effective system designed to help clients eliminate debt faster and with greater accuracy. For loan officers, this program offers two major benefits: it gives your clients a powerful tool to take control of their finances, and it provides you with a compelling reason to reach out and engage with them in meaningful conversations. Aligning with this program can strengthen client relationships and open new opportunities to serve. If you'd like to learn more about the program and how it can fit into your business, visit: https://www.moneymaxaccount.com/1058535/ If you're interested in joining a team that supports this kind of personal and professional growth, feel free to schedule a call with me at FrankCall.com. Powered by: Mortgage Marketing Animals
Episode 168 In this episode, Frank Garay sits down with Steve Kyles to talk about one of the most overlooked — and most profitable — referral strategies out there: getting agents to refer you to other agents. Most loan officers are laser-focused on winning one agent at a time… but what if every great agent you work with could open the door to 3 or 4 more, just like them? Frank and Steve break down the mindset, methods, and exact moments to ask for these referrals — without being pushy or awkward. If you're ready to stop chasing cold leads and start creating warm introductions that grow your agent network fast, this one's for you. Want the handout with all 5 scripts from this episode? Schedule a quick strategy call with the team at Marketing Animals and just ask for it: LoanOfficerstrategyCall.com.
In this episode, I sit down with Justin Hubbert from Park Place Finance to dig into the opportunities surrounding Construction Loans. Justin breaks down how Park Place can help get these loans funded and why construction financing is such a powerful tool for loan officers looking to grow their business. We also talk strategy—specifically how loan officers can use Park Place's construction product to build relationships with local builders. Not only do you earn on the construction loan itself, but you're often positioned as the preferred lender when the homes are ready to sell, creating long-term business and referral opportunities. If you'd like more information, or if you already have a deal in hand, head over to http://workwithparkplace.com to get started today.
Episode 166 In this episode, I sit down with Shannon Conradi from Propy Title & Escrow, one of the most innovative companies reshaping the real estate industry. Propy is making waves nationwide by pioneering real estate transactions using cryptocurrency, providing marketing support for agents, and even offering their own digital currency. Shannon shares how Propy is revolutionizing the way deals are closed, creating new opportunities for agents, buyers, and sellers alike. Whether you're curious about blockchain in real estate or simply looking for tools that give agents a competitive edge, this conversation offers valuable insight into where the industry is headed. Contact Shannon Conradi: shannon@propy.com Phone: 561-231-7320 Learn more: https://propy.com/home/
Episode 165 In this powerful episode, Steve Kyles and I unpack how the Loan Officer AI CRM is transforming the mortgage industry. We dive deep into the impact it's made on our businesses—specifically how it's replaced three to four other services most loan officers rely on, all in one platform. But the real game changer? Live Zoom Support. Unlike other CRMs that leave you to figure it all out, Loan Officer AI CRM provides real-time help to ensure loan officers actually deploy their marketing efforts and maximize every feature built into the system. Whether you're managing leads, running automations, or executing smart follow-up campaigns, this CRM makes it simpler, faster, and more effective—saving you money and growing your business  Learn more and see it in action at http://loanofficercrm.ai Schedule a one-on-one free coaching call, click here or visit DailySuccessPlan.com.
Episode 164 In this episode, I sit down with Steve Kyles to explore the power of finding a niche as a loan officer. We break down why having a niche doesn't mean you're limiting yourself—it actually opens doors. A clear niche helps you stand out, attract the right attention, and build credibility with producing real estate agents. The best part? Once you're trusted in one area, it becomes easier to earn business outside of that niche too. If you need help identifying or refining your niche, we're here to coach you through it. Just visit FreedomplanningCall.com to schedule a free call. Schedule a one-on-one free coaching call, click here or visit DailySuccessPlan.com.
Episode 163 In this episode of the Mortgage Loan Officer Podcast, I sit down with industry icon Ginger Bell to talk about her brand-new book on leadership and how mortgage professionals can apply its principles to grow personally and professionally. We dive into the key takeaways from the book, how leadership shows up in everyday moments, and how LOs can step into greater influence—whether they manage a team or not. Ginger also shares details about her powerful leadership training courses that are helping professionals across the industry lead with confidence and clarity. If you're looking to sharpen your leadership skills and elevate your impact, this is a must-listen. Learn more or connect with Ginger at GingerBell.net or FollowGinger.com Schedule a one-on-one free coaching call, click here or visit DailySuccessPlan.com.
Episode 162 In this episode, I sit down with Brett from Community Wholesale Lending to dive into one of the most powerful down payment assistance programs available today — the DPA100. We break down what makes this program different, how it's helping more buyers get into homes, and why loan officers across the country are adding it to their toolbox. With no income restrictions, non-occupant co-borrowers allowed, manual underwriting, and no first-time buyer requirement, this program removes the barriers that usually kill a deal. If you're looking for a way to increase closings and serve more clients, you don't want to miss this conversation. Learn more or get started now at: http://DPA100.com If you're ready to level up like Joanne, visit freedomplanningcall.com to get started—or connect with me directly at frankcall.com. Schedule a one-on-one free coaching call, click here or visit DailySuccessPlan.com.
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