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Mulready Minutes
Mulready Minutes
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Mulready Minutes Podcast series examines key topics in the insurance industry from a regulator’s point of view. Featured guests are top executives in insurance and private sector companies. Get inspired by professionals from around the globe and in all sectors as they share their challenges, triumphs, and successes. Expand your knowledge and learn about the latest innovations in the marketplace.
47 Episodes
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Episode 42 of the Mulready Minute features Commissioner Glen Mulready in conversation with Miranda Creviston Motter, Senior Vice President of State Affairs and Policy for AHIP.
Miranda Creviston Motter – Miranda joined America’s Health Insurance Plans (AHIP) in 2020 as Senior Vice President of State Affairs and Policy, leading state policy, advocacy, and political engagement. She previously served over eight years as President and CEO of the Ohio Association of Health Plans, establishing it as a trusted voice with policymakers. Miranda brings valuable insight to the conversation about “2026 Marketplace Changes: What Oklahomans Need to Know.”
Episode 41 of the Mulready Minute features Commissioner Glen Mulready in conversation with Ashley Scott, OID’s Government & Community Affairs Director, as they discuss the latest developments in the Strengthen Oklahoma Homes Grant Program following the release of its 19th ZIP code. Tune in to hear how the program is progressing and what steps are being taken to improve the consumer experience during the application process.
Ashley Scott - With over a decade of experience, including more than 10 years in the Oklahoma House of Representatives and time as a legislative liaison at the State Department of Health, Ashley brings valuable insight to the conversation.
In Episode 40, Commissioner Mulready sits down with Scott McCollum, owner of McRoof. They discuss a topic that hits close to home—literally—roofing. Whether it’s storm damage, insurance claims, or contractor confusion, we know roofing repairs and replacements are essential for Oklahoma homeowners.
Scott McCollum, Owner of McRoof Scott owns McRoof and is a certified expert in roofing and storm damage assessment. With multiple industry credentials and decades of experience, Scott leads a team that delivers top-tier service and lasting customer relationships. He enjoys hunting, road trips with his wife Wanda, playing fetch with their chocolate lab Sadie, and spending time with family.
In Episode 39, Commissioner Mulready sits down with Denise Johnson, President and CEO of Big "I" Oklahoma. They sit down to discuss the state of the insurance industry and touch on rising premiums.
Denise Johnson - Denise, an Oklahoma native and graduate of the University of Central Oklahoma, serves as the president and CEO of Big I Oklahoma. Previously, she served as Vice President at ECI Agency and made history as the first woman to chair the Executive Board of Directors for the Independent Insurance Agents of Oklahoma. A passionate advocate, Denise was a 2017 IBA Woman of Distinction finalist and was included in the 2018 Hot 100 List. Outside of work, she's active in her church, enjoys reading and traveling, and is a breast cancer survivor. She lives in Yukon with her husband.
Episode 38, Part 2 - Commissioner Mulready sits down with Ashley Scott, OID's Government & Community Affairs Director, to discuss the key policy developments that shaped OID in 2024 and offer a look ahead at what to expect in 2025.
Ashley Scott - Ashley, who has led OID's government and community outreach since June 2020, brings over 10 years of experience, including her time as a legislative liaison at the Oklahoma State Department of Health and her service in the House of Representatives.
In this episode, Commissioner Mulready welcomes Brian Downs, the First Deputy Commissioner and Chief of Staff at the Oklahoma Insurance Department (OID). Brian takes us behind the scenes of OID, shedding light on his role and responsibilities, particularly in overseeing the day-to-day administrative and regulatory operations of the department. He shares insights into the key tasks involved in ensuring the smooth functioning of the OID and its impact on Oklahoma's insurance landscape.
Episode 37: In this month's Mulready Minute Podcast, Commissioner Mulready discusses important public health and wellness topics and highlights how we can all contribute to improving outcomes. Our special guest is Buffy Heater, a seasoned health advocate, policy expert, and leader in the conversations surrounding health disparities and equity. With years of experience, Buffy brings invaluable insights to the discussion.
Buffy Heater, MPH, Chief Strategy Officer at OSDH, has over 25 years of experience in Medicaid, public health policy, and program implementation. She joined OSDH in 2017, became CSO in 2022, and oversees transformation, performance, project management, and technology strategy. Buffy holds degrees from Northeastern State University and the University of Oklahoma and has led key roles at the Oklahoma Health Care Authority and Governor Fallin’s Cabinet.
During this months Mulready Minute Podcast, Commissioner Mulready and Lance Walker discuss how to improve health metrics in Oklahoma by 2030. They explore the role of performance science in transforming health outcomes and highlight the mission of the Human Performance and Nutrition Research Institute (HPNRI) at Oklahoma State.
Lance Walker is the Executive Director of the Human Performance and Nutrition Research Institute at Oklahoma State University. A physical therapist, coach, and expert in human performance, he integrates exercise science and sports medicine for athletes across all levels and disciplines. Previously, Lance was Executive Vice President and Global Performance Director at Michael Johnson Performance. His experience spans the NFL, NCAA, high schools, and private sports performance. His three-decade career includes roles as a lab coordinator, NIKE Performance Council member, author, and researcher. Lance has worked in 13 countries, supporting thousands of athletes, including NFL first-round picks, Olympic gold medalists, world champions, and Super Bowl MVPs. A former professor and clinical instructor, he continues to shape the field of sports performance and athlete development worldwide.
Episode 35 features Commissioner Mulready discussing the landscape of technology and cybersecurity risks with Robin Meyer, Partner at Innovative Technology Law Group in Oklahoma City.
Robin Meyer is a technology law expert and Partner at Innovative Technology Law Group in Oklahoma City. She previously served as General Counsel and Data Protection Officer at TokenEx and spent eight years as Deputy General Counsel at OMES, leading statewide IT initiatives. A Certified Information Privacy Professional (CIPP/US), she is active in Oklahoma Women in Technology and Women in Cybersecurity. With extensive experience speaking at IT and cybersecurity conferences, Robin simplifies complex topics and shares insights on technology law and data protection trends.
Episode 34 features Commissioner Mulready discussing the US runoff industry with Carolyn Fahey, Executive Director of the Association of Insurance & Reinsurance Run-Off Companies (AIRROC).
Carolyn Fahey is the Executive Director of AIRROC, where she leads the association and the US runoff industry by shaping its strategic direction with the Board of Directors. She manages AIRROC’s operations and is a prominent speaker and writer on the legacy sector, engaging with regulators, associations, and industry groups.
Episode 33 features Commissioner Mulready discussing disaster preparedness with Annie Mack Vest, newly appointed Director of Oklahoma Emergency Management (OEM).
Director Vest brings extensive experience in disaster mitigation and community preparedness, previously serving as Oklahoma's state hazard mitigation officer and holding leadership roles in emergency management consulting. She holds degrees in Psychology and Disaster Management from Northwest Missouri State University, and in Executive Development for the Public Sector and Adult and Community Education from Ball State University.
Episode 32 features Commissioner Mulready in conversation with Ashley Scott, OID’s Government & Community Affairs Director, discussing the newly enacted HB3089 – Strengthen Oklahoma Homes Act. Tune in as they delve into the program details and its upcoming launch schedule.
Ashley Scott, who assumed the role of OID’s Government and Community Affairs Director in June 2020, brings over a decade of experience. She served in the House of Representatives for over 10 years and was a legislative liaison at the Oklahoma State Department of Health before joining OID.
Episode 31: Commissioner Mulready talks with Oklahoma Insurance Deputy Commissioner Mike Rhoads about his role at OID. They cover various topics, including health insurance coverage, home insurance, natural disasters, and how the Consumer Assistance Division supports Oklahomans.
Mike Rhoads
Mr. Rhoads joined OID in 2011, bringing over 40 years of executive experience to the team. His career includes 25 years with a leading insurance company, followed by a consultancy role specializing in the insurance industry across Oklahoma and Texas. He currently leads the Consumer Services division.
Episode 30: In this episode, Commissioner Mulready sits down with Representative Mark Tedford (R-Tulsa) and OID’s Government & Community Affairs Director Ashley Scott to discuss HB3089 – Strengthen Oklahoma Homes Act. Listen as they explain how this bill will help the Oklahoma consumer.
Mark Tedford
Rep. Tedford began representing House District 69, including Bixby, Jenks, and Tulsa, in the Oklahoma House of Representatives in 2022. Serving on key committees like Common Education and Insurance, Tedford, a Tulsa County resident, has been involved in the insurance industry since 1992, earning accolades such as the “Blue Ribbon Small Business Award.” Notably, he champions initiatives like HB 3089.
In this episode, Commissioner Mulready sits down with mental health reform advocate Cathy Costello to discuss mental health care, parity and access to care in Oklahoma.
Cathy, originally from Overland Park, Kansas, pursued her passion for classical music and opera, earning her Bachelor of Arts degree from the University of Kansas, where she met her husband, Mark Costello. They settled in Edmond, Oklahoma, raising five children while working in education and building small businesses together. Mark's political career as the Oklahoma State Labor Commissioner was supported by Cathy until his tragic death in 2015, when their oldest son, battling schizoaffective disorder, fatally stabbed Mark. Since then, Cathy has become a vocal advocate for mental health reform, testifying before senate committees and championing legislation like the Labor Commissioner Mark Costello Act. She travels nationwide sharing her story and serves on numerous mental health advocacy boards, aiming to prevent similar tragedies and support the millions affected by mental illness in America.
Commissioner Mulready visits with Katy Spangler, Principal at Spangler Strategies, delving into the present landscape of Health Savings Accounts (HSAs). Discussion includes intended applications and benefits of an HSA.
Katy Spangler
Katy Spangler, Principal at Spangler Strategies, is a seasoned expert in health care policy, advocacy and coalition building. She serves as Senior Advisor to the American Benefits Council and the Alliance to Fight the 40, dedicated to safeguarding employer-provided health coverage. With extensive experience in senior health policy roles and co-founding VBID Health, Katy is widely respected for her insights and expertise.
Insurance prices are soaring and homeowners in states prone to natural disasters have been hit the hardest. In this episode, Commissioner Mulready sits down with Kayla Blount, Principal/Advisor at 317 Insurance Advisors to discuss Oklahoma rates and what the consumer can do about it.
Kayla Blount, Principal/Advisor at 317 Insurance Advisors, began her insurance journey at Liberty Mutual, excelling and earning awards through dedication. In July 2019, she boldly became the owner of 317 Insurance Advisors, emphasizing personalized coverage tailored to each client's needs, guided by values rooted in faith.
Over 50 million Americans have a mental illness, but more than half (55%) of adults with a mental illness don’t receive treatment. Oklahoma ranks 38th in mental health care. In this episode, Commissioner Mulready sits down with Zack Stoycoff, Executive Director, Healthy Minds Policy Initiative, to discuss where we stand in Oklahoma with Mental Health Care and Coverage.
With over a decade of dedicated experience delving into public policy in Oklahoma, Zack is a seasoned professional with a passion for advancing community well-being. In his role at Healthy Minds, he orchestrates a dedicated team, overseeing comprehensive data analysis, examining best practices, and assessing community needs. This invaluable work informs, and shapes state and local policy dialogues related to mental health and substance use disorders.
These two podcast topics should provide valuable information for listeners looking to make informed decisions during Medicare Open Enrollment and Healthcare Marketplace Open Enrollment for 2024.
Part One – Guest Sung Kang with HealthMarkets in Oklahoma City talks about Open Enrollment and the Healthcare Marketplace in Oklahoma.
Sung Kang, born and raised in Tulsa, Oklahoma, comes from a family deeply rooted in martial arts. His family runs Kang's TaeKwon-Do, one of the country's oldest martial arts schools, celebrating its 50th year.
Sung Kang is no stranger to success. He's a former Oklahoma State and US National Champion and even won a Silver Medal at the 1989 US Olympic Festival in Oklahoma City. After training with elite athletes at the US Olympic Training Center in Colorado Springs, he returned to Tulsa and opened his TaeKwon-Do School. There, he inspired countless students to be their best, nurturing their minds, bodies, and spirits.
Today, Sung Kang is an Executive Sales Leader at HealthMarkets in Oklahoma City, where he leads a team of 60 agents at OKC HealthMarkets Group. He's also a licensed insurance agent, specializing in helping retirees transition to Medicare for a secure healthcare future.
Part Two – Guest Ray Walker, Divisional Director for MAP at OID talks about Medicare Open Enrollment
Ray Walker is the Divisional Director for the Medicare Assistance Program at the Oklahoma Insurance Department. With over two decades of experience in the healthcare and insurance industry, Mr. Walker is a seasoned expert in his field.
Mr. Walker's commitment to enhancing healthcare access and understanding is exemplified by his role on the Advisory Committee to the State Council on Aging and his recent completion of his second term on the SHIP Steering Committee, where he served as the vice-chair. He has also been an integral part of the Leadership Council for the MIPPA Grant Program. Ray Walker is dedicated to helping individuals navigate the intricacies of Medicare and is a valuable resource for both his local community and the broader healthcare landscape.
Episode 24: In this episode, Commissioner Mulready visits with Todd Russ, the 20th State Treasurer of Oklahoma. They delve into his background, achievements, and the ways in which he supports and champions the interests of Oklahoma
Todd Russ – With deep roots in Western Oklahoma, Todd’s journey began with a bachelor’s degree in finance from Southwestern Oklahoma State University. His educational background includes specialized training in Asset/Liability Management and Interest Rate Risk Analysis from the University of Colorado Graduate School of Banking. Todd’s career spans over 30 years in the banking sector but his service to the community doesn’t end there. He represented District 55 in the Oklahoma House of Representatives for six terms (2010-2022), notably serving as Chairman of the House Transportation Appropriations and Budget Committee.



