Multifamily Talks

<p>Welcome to Multifamily Talks – a property management podcast series featuring personal stories from Multifamily Industry insiders, their thoughts on the industry, and what they see on the horizon.</p>

Multifamily Talks Live: Enterprise AI in Multifamily, Scaling With Confidence

Secure the Future of Multifamily AI As AI adoption rapidly advances in the multifamily industry, the importance of governance, security, and data integrity has never been greater. Don’t miss the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage, will host an insightful discussion with Lance French, Chief Information Officer at RealPage, and Kris Kimmerle, VP, AI Risk and Governance at RealPage. Together, they’ll explore how multifamily leaders are navigating the steep AI value curve while protecting their operations and data. Key takeaways include:  The critical role of governance and security in scaling AI for enterprise-class value.  How to balance innovation with risk management to protect residents, properties, and profitability.  Actionable strategies for building a secure, data-driven foundation for AI adoption.  This is your chance to learn how to confidently embrace AI while maintaining the integrity and trust that your business and residents depend on.  Connect with Lance, Kris and Krista on LinkedIn for more expert insights!

10-29
28:17

Multifamily Talks Live: Smarter Buildings, Stronger Communities

Smart building technology is no longer a futuristic concept—it's a present-day necessity. As operational demands intensify and resident expectations evolve, multifamily operators must embrace intelligent infrastructure to stay competitive. Join us for a powerful conversation with Dennis Kyle, SVP & GM of Smart Building at RealPage, as we explore how smart tech is reshaping the multifamily landscape. From keyless access and energy optimization to data-driven decision-making and ESG alignment, this session will unpack the real-world impact of smart buildings on both operators and residents. Whether you're an owner, property manager, developer, tech innovator, or investor, this is your chance to hear from one of the industry's leading voices on: Operational efficiency through automation and artificial intelligence Leveraging data for smarter decisions Resident experience in a tech-first world Security and access control innovations Sustainability and smart energy management Let’s talk about what it really means to build smarter. Connect with Dennis and Krista on LinkedIn for more expert insights!

10-01
29:14

Multifamily Live Talks: The RealWorld 2025 Recap You Can’t Miss

Missed RealWorld 2025? Don’t worry—we’ve got the highlights covered! Join us for the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage®, will team up with two multifamily operators to unpack the biggest takeaways from this year’s RealWorld conference. From groundbreaking AI advancements to actionable strategies and innovative solutions, this session will arm you with the insights you need to stay ahead in the multifamily industry. What you’ll gain: Key trends shaping the future of multifamily Actionable insights from industry leaders How to leverage innovation to elevate your business Don’t miss this chance to learn, connect and lead the conversation in multifamily innovation. Connect with Krista on LinkedIn for more expert insights!

08-28
41:40

Multifamily Talks Live: Getting Ahead of Budget Season

Budget season may still be a few months away, but for many operators, the prep work is already underway. In this episode of Multifamily Talks Live, Krista Hurley chats with two multifamily operators about what they're doing now to get ahead. From evaluating expenses and tech stacks to getting site teams involved early, they’ll share what’s working, what’s not and how they’re approaching planning in an unpredictable market. Connect with Krista on LinkedIn for more expert insights!

08-01
25:44

Multifamily Talks Live: 2025 Mid-Year Market Check-In

Halfway through 2025, what’s changed—and what hasn’t—in the multifamily market? Join RealPage Industry Principal Krista Hurley and Chief Economist Carl Whitaker for a mid-year check-in to explore the trends, data, and developments shaping the industry right now. From rent growth and supply pipelines to shifting regional dynamics and evolving renter behaviors, Carl will break down what’s driving performance so far this year—and what multifamily leaders should keep their eye on for the back half of 2025. Make sure to register using the link below! Can’t attend live? The replay will be available immediately after the livestream. If you haven’t already, make sure to follow RealPage so you don’t miss any upcoming events! Connect with Carl and Krista on LinkedIn for more expert insights!

06-25
37:19

Why We Centralized: Portfolio-Level Perspectives

Join us for the next session of Multifamily Talks Live, “Why We Centralized: Portfolio-Level Perspectives.” The multifamily industry is under pressure, from labor shortages and rising costs to rapidly evolving resident expectations. In this episode of Multifamily Talks Live, Krista Hurley, Industry Principal at RealPage, sits down with industry experts to discuss their portfolio’s experience centralizing. Together, they unpack the “why now” behind this bold move, the challenges of rethinking long-standing operational models and how their team defines success. If you're exploring centralization but unsure where to start, this conversation offers a grounded look at the strategic tipping points that matter most. Connect with Krista Hurley on LinkedIn for more expert insights!

06-03
16:14

How AI is Changing the Future of Multifamily Marketing & Leasing

Join us for the next session of Multifamily Talks Live as we explore The Impact of AI on Multifamily Leasing & Marketing. AI is transforming how operators attract, engage, and convert prospects into residents. From intelligent automation to hyper-personalized marketing, AI-driven tools are reshaping marketing and leasing strategies. In this episode, our host, Krista Hurley, Industry Principal at RealPage and Josh Albrechtsen, SVP & GM of Front Office Solutions will explore how AI is revolutionizing multifamily marketing and leasing. They’ll discuss how AI-powered automation, predictive lead scoring, and conversational leasing assistants streamline operations, improve conversion rates, and enhance the prospect and resident journey. They’ll also tackle common challenges, ethical and compliance considerations, and the evolving role of human leasing professionals in an AI-driven world. If you want to stay ahead of the competition, this is a conversation you won’t want to miss! Connect with Krista Hurley on LinkedIn for more expert insights!

04-29
23:50

Multifamily Talks Live: An Insider Recap of RETCON and Social Media Summit 2025

Missed out on RETCON or the Multifamily Social Media Summit this year? We’ve got you covered. Join our next Multifamily Talks Live session for an insider’s recap of the key learnings and industry trends from two of the multifamily industry’s biggest conferences. Krista Hurley, Industry Principal at RealPage®, will be joined by Ariel Baranauckas, VP of Marketing and Recruiting at Carter-Haston, and Jay Rawls, Senior Director of Operations and Technology at Northwood Ravin, to breakdown the discussions and learnings from SMS and RETCON 2025. Plus, we’ll share insights from Lance French, CIO at RealPage, who was a keynote speaker at RETCON discussing the AI Playbook for Real Estate Leaders. You'll leave with insights and key takeaways from both conferences covering AI advancements, innovative solutions, marketing strategies and how to stay ahead in the multifamily industry. Connect with Krista Hurley on LinkedIn for more expert insights!

03-26
40:53

Multifamily Talks Live: The Role of Data & AI in Multifamily

Join David Polewchak, Industry Principal at RealPage, for a deep dive into how data and analytics are revolutionizing multifamily real estate. He’ll be joined by Rich Hughes, SVP AI Strategy & Innovation, to discuss: How data and AI empower smarter decision-making for property owners. The challenges of leveraging predictive & prescriptive analytics. Actionable strategies to maximize profitability and improve resident experiences. Connect with David and Rich on LinkedIn for more expert insights!

02-27
31:56

Multifamily Talks Live: Year of the Resident

Join us for the next session of Multifamily Talks Live as we dive into The Year of the Resident—a conversation exploring the modern resident journey and how multifamily operators can set themselves apart through strategically balancing human interaction and technology. Our host, Dayna Gardner, Industry Principal at RealPage, will unpack how a well-designed resident ecosystem can not only attract but retain residents in a year marked by heavy supply. Together with a multifamily expert special guest (to be announced soon!), they’ll discuss actionable strategies for creating a seamless resident experience that drives loyalty and satisfaction. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast.

01-29
18:11

Multifamily Talks Live: 2024 Recap and Expectations for 2025

Multifamily Talks is back! Welcome to the latest iteration of Multifamily Talks where we’re going live on LinkedIn monthly. All sessions can be found where you listen to your podcasts. Join us for live, candid conversations about all things multifamily. Learn, connect, and get inspired! Industry Principal Krista Hurley, and Chief Economist at RealPage Carl Whitaker got together to recap some of the most impactful trends and learnings from 2024 along with insights on what you can expect to see in 2025 across the market & industry. Connect with Carl and Krista on LinkedIn for more expert insights!

12-17
01:04:03

Episode 26: Lance French/RealPage: The Transformative Effect of AI In Multifamily

AI in general - and the Lumina AI platform specifically - is creating a new paradigm for multifamily operations. In this ground-breaking podcast, Arben Skivjani and Chief Information Officer Lance French discuss AI fundamentals, systems of intelligence that ensure data quality and the phenomena of model hallucination. Discover why AI has now become the fundamental tool for future success. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Lance French and RealPage at:https://www.linkedin.com/in/lance-french-b57132/https://www.realpage.com/

06-17
45:22

Episode 25: Ariel Baranauckas/Carter-Haston: Tapping Into the Power of Wow

With the advent of technology and automation in the multifamily industry, apartment marketing is evolving in some very surprising ways. Join RealPage Industry Principal Krista Hurley and Ariel Baranauckas from Carter-Haston as they discuss how tapping into the power of WOW can create a truly memorable resident experience – and a truly remarkable staff. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Ariel Baranauckas and Carter-Haston at:https://www.linkedin.com/in/arielemilee/https://www.carterhaston.com/

06-11
47:03

Episode 24: Domingos Santos/Valuation and Property Taxes in Multifamily

Don’t miss this masterclass in multifamily tax assessment and incentives and their unavoidable effects on already-stretched property budgets. Hear from industry expert Domingos Santos, Real Estate Tax Director & In-house Counsel for the Wolff Company, and get his take on state and local regulations for multifamily and best practices for a “relatively” headache-free tax season. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Domingos Santos and The Wolff Company at:https://www.linkedin.com/in/domingos-santos/https://www.awolff.com/

06-04
01:04:50

Episode 23: Brandie Thomas/ Balancing Technology With Humanity

There is a very real need for AI and centralization in multifamily leasing, but have we lost touch with the need for a human touch? RealPage’s Krista Hurley and Demmon Partners’ Brandie Thomas discuss how to ensure that a reliance on websites and CRM doesn’t take your focus off the very real and human needs of prospects, like a feel for the community and connection with staff. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Brandie Thomas and Demmon Partners at:https://www.linkedin.com/in/high5content/https://www.demmonpartners.com/

05-28
33:47

Episode 22: Jennifer Cassidy/The Loneliness Epidemic

The Department of Health and Human Services reports nearly half of all U.S. adults experience measurable levels of loneliness. The rise in loneliness and disconnectedness also brings with it significant health risks. Join Andrew Bowen and Cardinal Group’s Jennifer Cassidy as they discuss how properties can combat the Loneliness Epidemic and build closer-knit communities. You can learn more about Jennifer Cassidy and Cardinal Group Companies at:https://www.linkedin.com/in/jennifer-cassidy-b145218/https://cardinalgroup.com/

04-29
37:39

Episode 21: Tina West/Handling Change & Centralization in the Multifamily Multiverse

If you’d like to build stronger relationships throughout your business and your career, join Andrew Bowen and SRG’s Tina West as they discuss how to handle change — expected and unexpected — in the world of multifamily and how to ensure your centralization efforts effectively leverage your team’s strengths to significantly upgrade your resident experience. Learn more about Tina West and Sares Regis Group at:https://www.linkedin.com/in/tinawest777/https://www.sares-regis.com/

04-22
42:20

Episode 20: Mitch Moody/The RealPage 2024 National Multifamily Fraud Research Study

Why has fraud become such a hot topic in multifamily? And what exactly can operators do about it? In this podcast, RealPage® rental screening expert, Mitch Moody, and industry principal Andrew Bowen tackle all things fraud when they dive into the findings from the RealPage 2024 National Multifamily Fraud Research Study – the most robust multifamily fraud study to date. Learn more about The RealPage 2024 National Multifamily Fraud Research Study here:https://www.realpage.com/ebooks/uncovering-impact-of-rental-application-fraud/

04-15
54:12

Episode 19: Michael Bull/Bull Realty & America’s Commercial Real Estate Show

Join RealPage®’s Carl Whitaker as he sits down with Michael Bull, CEO of Bull Realty, to talk about regional opportunities and investment trends he’s anticipating in 2024, keys to surviving and thriving through unavoidable market swings and what he’s learned over the years as the host of the nation’s leading podcast on commercial real estate. Find out more about Michael Bull and Bull Realty at:https://www.linkedin.com/in/michaelbull/https://bullrealty.com/

04-08
34:55

Episode 18: Emily Watson/Lantower Residential & Kiley Sharp/Apartment Life: Prioritizing Community in the Age of Centralization

Join Andrew Bowen, Emily Watson and Kiley Sharp as they discuss centralization from both an operations and community perspective. They'll dive into the push and pull of technology on the resident experience, and its effects — both positive and negative — on NOI, the need for dedicated community teams and the always critical role of staffing. Find out more about Apartment Life at:https://apartmentlife.org/homehttps://www.facebook.com/liveapartmentlifehttps://www.instagram.com/aptlife/ Find out more about Lantower Residential at:https://www.lantower.com/about-us/

01-22
49:10

Craig

holy sh*t why is this person yelling each survey answer?

12-29 Reply

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