My Quest for the Best with Bill Ringle

Chuck Mollor, author of The Rise of the Agile Leader: Can You Make the Shift? Chuck Mollor and Bill Ringle discuss insights about how you can benefit from messages contained in feedback from 1:1s to 360s for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways When our business grows, so do our responsibilities. As leaders, we need to learn how to change where we spend our time, delegate obligations, and know when to hire external help. Receiving 360 feedback will give us words that can hurt us. But feedback is critical because we might be 100% assured that we are competent enough with a job that sometimes we need our people to point out when and where we're falling short. When our own people are hesitant to share their honest feedback even when asked, that is a sign of lack of trust and an urgent matter we need to fix. Read the Show Notes from this Episode Chuck talks about his greatest influence growing up, his best friend's father Frank, who is also a father figure to him. [01:44] Understanding how the size of our organization affects how we communicate and how we care about our people. [04:28] How does a manager's time shift as an organization grows? [07:31] The five drivers of growth: growth, direction, integrity, innovation, engagement, and urgency. [09:33] Recognizing when we're not doing our job and when to seek external help. [11:42] What can you learn from receiving 360 feedback that can make you a better leader?.[14:26] CASE: Mike and why lack of trust alarm bells sound if our people don't talk to us even when asked. [18:37] My Quest for the Best lightning round begins. [26:22] Expert Bio Chuck Mollor is the founder, CEO, advisor, and executive coach at MCG Partners, an organization that helps develop leaders and teams, optimizing both businesses and individual talent. His new book and best-selling book, The Rise of the Agile Leader: Can You Make the Shift?, is a guide for the aspiring, mid, and seasoned c-leader and executive that introduces a new leadership paradigm, a roadmap of what makes a great leader, and what organizations must do to develop great leaders. Contact Info and Social Media for Chuck Mollor Primary website Travels from: Middleboro, MA Connect on: Twitter | LinkedIn Resources Mentioned During the Interview Below are key people, places, books, quotes, websites and other resources that we discussed, so you can explore further. Item Published by Chuck Mollor [amazon_link asin="1988925592"]

Cameron Herold, author of The Second in Command: Unleashing the Power of Your COO Bill Ringle and Cameron Herold discuss the role of the COO, the importance of matching the stage of the company and the relationship chemistry with the CEO, and when it is time for a COO to move on to another role or company for ambitious small business leaders. >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways from this Interview Your second in command must be the yin to your yang, complementing your skills, interests, and responsibilities. A talented CMO could work in almost any company and contribute to its success. A talented COO knows that they would need to find the right combination of company stage, industry, business model, and chemistry with the CEO to make significant contributions. An effective COO is essential to scaling your business. If strategic growth is stuck, check with your COO for their perspective before reviewing the sales performance metrics. Read the Show Notes from this Episode Cameron cites Thomas Edison's observation that "Vision without execution is hallucination." CASE: The story of how Brian Scudamore, founder and CEO of 1-800-GOT-JUNK hired Cameron as its first COO, employee 14. What can someone who reports to the CEO, as a COO, say, do to improve their relationship? Think of it like a good marriage. CASE: What was the story behind the conflict you resolved at 1-800-JUNK between the head of product and head of IT? How did you grow the COO Alliance during the pandemic lock down? How do you use the Kolbe assessment to make your COO Alliance members better leaders? How did you come to broaden your understanding of the many types of roles that COOs can play? Lessons from Clayton Mask, the founder of Infusionsoft and a Harvard Business Review article. Where did the double-double rule of thumb come from, where the management team that takes you through a revenue doubling twice probably needs to be updated or replaced? What's your approach to and experience with using ChatGPT and Open AI in your work? My Quest for the Best Lightning Round Begins When do you know it is time to move on as COO? Two parts -- one from the COO perspective and one from the CEO perspective. Expert Bio Cameron Herold has built a dynamic consultancy and his current clients include a 'Big 4' wireless carrier and a monarchy. He earned his reputation as the business growth guru by guiding his clients to double their profit and double their revenue in just three years or less. Cameron was an entrepreneur from day one. At age 21, he had 14 employees. By 35, he'd help build his first TWO $100 MILLION DOLLAR companies. By the age of 42, Cameron engineered 1-800-GOT-JUNK's spectacular growth from $2 Million to $106 Million in revenue and 3100 employees - and he did that in just six years. His companies landed over 5,200 media placements in that same six years, including coverage on Oprah. Not only does Cameron know how to grow businesses, but his delivery from the stage is second to none. Rich Karlgaard, publisher of Forbes magazine, stated: "Cameron Herold is THE BEST SPEAKER I've ever heard...he hits grand slams". When Cameron steps off the stage, he doesn't stop teaching. He is the author of the global best-selling business book DOUBLE DOUBLE, which is in its 8th printing and in multiple translations around the world.

Beate Chelette, author of Happy Woman Happy World Bill Ringle and Beatte Chelette discuss insider perspectives on how to create a work culture that is genuinely collaborative and inclusive for female and male small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Position yourself to succeed with your peers instead of wanting only you, and you alone, to succeed. Know your price and the number needs to be the number where you don't have to work anymore; that way, you'd know when it's time to sell. When somebody tries to throw you off your game through their words or actions, you have the option not to let that land. Read the Show Notes from this Episode Beate proudly recalls her father who taught her that every person in the company, from the janitor to the top executives is vital to making a culture work. This is a lesson she carried throughout her life. [01:27] With $135,000 debt, a teenager she raised alone, and a lawsuit with a former employee, Beate's resiliency was the fuel that kept her running. [03:32] How do we know when it's time to sell? Beate highlights the importance of knowing your price and advises us to make sure it's a figure enough that we don't have to work anymore. [05:01] Knowing her numbers, Beate found a perfect buyer in Bill Gates. [07:16] A common problem in the US and many parts of the world is the gender pay gap. Beate gives her insights as for why many women are paid less and how they could address this. [10:39] Mary was a client of Beate's who, despite being a top 1% in the fabric world, was not taken seriously as a business leader. After working with Beate, Mary became more confident in positioning herself as the leader that she is. [12:24] Why insecurity is ugly and a cavemen mentality that women need to shed. [16:58] "You're too emotional" is only a checkmate move if we allow it. Beate advises women getting these comments to laugh it off and carry on with business as usual. [20:24] Beate recalls a former colleague and teammate Sandy who despite having a healthy and friendly relationship with her when Beate first joined the company, became embittered and resentful of her promotion. [23:12] My Quest for the Best lightning round begins. [30:00] Expert Bio Beate Chelette is the Growth Architect and Founder of The Women’s Code and provides visionaries and leaders with strategies that grow your authority so they can scale their impact. A first-generation immigrant who found herself $135,000 in debt as a single parent, Beate bootstrapped her passion for photography into a highly successful global business and eventually sold it to Bill Gates in a multimillion-dollar deal. She is amongst the “Top 100 Global Thought Leaders” by PeopleHum and “One of 50 Must-Follow Women Entrepreneurs” by HuffPost.Recent clients include Amazon, Reckitt (the maker of Lysol), Chevron, Merck, Johnson & Johnson, the Women’s Legislative Caucus of California, Cal State University Dominguez Hills, Shelter Inc., Mental Health First Aid and thousands of small businesses. Beate is the author of the #1 International Award-Winning Amazon Bestseller “Happy Woman Happy World – How to Go from Overwhelmed to Awesome”–a book that corporate trainer and best-selling author Brian Tracy calls “a handbook for every woman who wants health, success and a fulfilling career.” Contact Info and Social Media for Beate Chelette Primary website

Gregory Diehl, author of Brand Identity Breakthrough: How to Craft Your Company's Unique Story to Make Your Products Irresistible Bill Ringle and Gregory Diehl discuss the importance and use of story narrative to give your business the attention it deserves for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Invest in your clients as much as you can but do not be afraid to step back if they are unwilling to invest in their self-improvement as well. Creating your identity is important because customers buy into the story as much as they buy into what we're selling. There are three ways to get money. Beg, steal, and earn. But only through earning do we give someone of great value worthy of their money. Read the Show Notes from this Episode Gregory passionately shares how Goerge Lucas and his vision that ultimately changed the film industry greatly inspired him growing up. [01:02] How Goerge Lucas relates to his book Brand Identity Breakthrough. [04:32] As teenagers, Gregory and his friends first came to truly appreciate the importance of the story in a brand when they were busking in California. [06:23] Olivier Wagner is a client of Gregor's whose job is to help American ex-pats with their taxes whom he helped create his personality brand. [14:34] How Olivier's business changed for the best after working with Gregory: He became more active in reaching out to people who are asking questions in platforms like Quora and Facebook. [18:28] Beg, steal, or earn- Gregory elaborates on the three ways he thinks entrepreneurs earn money. [21:22] Exploring the concept of Street Cat Marketing. [24:28] Why emotional bond is a perfect hook for selling. [27:43] My Quest for the Best Lightning Round begins [29:00] Expert Bio Gregory V. Diehl is an educator and personal development mentor whose ideals include self-inquiry, challenge, and analysis. He writes and teaches to assist others in undoing faulty narratives about their identities and how life works so that they may begin to make more meaningful choices and resolve their deepest burdens. Diehl spent many years studying cultures around the world and now lives a quiet life in a rural village in Armenia with his cats, books, and music. Gregory's latest business book is Everyone Is an Entrepreneur: Selling Economic Self-Determination in a Post-Soviet World. In it, he examines why entrepreneurship has been so slow to spread in post-Soviet cultures like Armenia, how it hinders individuals' ability to improve their own lives, and how to fix it. Contact Info and Social Media for Gregory Diehl Primary website Travels from: CARLSBAD, California Connect on: Twitter | LinkedIn | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources we discussed so that you can explore further. Quora Facebook Olivier Wagner - If you are an American living abroad and need help with your taxes, click this link. Published by Gregory Diehl [amazon_link asin="1945884207"]

Justin Breen, author of Epic Life Bill Ringle and Justin Breen discuss how directness weeds out distractions and magnetizes greatness to you and your company for small business leaders and entrepreneurs. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways You want to work with people who see things as investments, not costs. Adapt the right mindset to attract the right people. There are few people who will ride the plane without a parachute. In business, these are the people you want to keep. Read the Show Notes from this Episode Justin's father was a war hero who made him appreciate people who get in a plane without a parachute. [01:14] While not everyone is a risk taker like Justin's father, some are brave enough to do the same feat, metaphorically in business. Justin shares how he identifies this special breed of people. [03:05] Justin talks about investing thousands of dollars and gives an idea of how to know it's worth it. [07:09] How Justin makes so many valuable business connections. [10:16] The different stages of filtering people. [13:13] How his career as a journalist for 20 years helped him be a more successful entrepreneur. [14:50] The importance of naming your years. Plus the year that became his book title. [17:26] My Quest for the Best lightning round begins. [21:53] Expert Bio Justin Breen is the Founder/CEO of the global PR firm BrEpic and exclusive connectivity platform BrEpic Network. His newest book, Epic Life, features a foreword from Dr. Peter Diamandis. It has been the No. 1 overall book for sales on Amazon Kindle, and it recently made the Wall Street Journal and USA Today Bestseller lists. Contact Info and Social Media for Justin Breen Primary website Travels from: Northbrook, IL Connect on: Twitter | LinkedIn | Instagram | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites and other resources that we discussed, so you can explore further. Man's Search for Meaning by Victor Frankle Published by Justin Breen [amazon_link asin="1544532563"]

Gustavo Razzetti, author of Remote Not Distant: Design a Company Culture That Will Help You Thrive in a Hybrid Workplace Bill Ringle and Gustavo Razzetti discuss how leaders and those who say nothing to hurtful behavior are jointly responsible for toxic work cultures and what to do instead to be effective leading from anywhere for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Productivity theater is when employees are very active, doing 'busy work,' like escalating zoom calls or posting questions to show they are making an effort even if they are not working. Managers should focus more on the output or the outcome rather than the effort on hand. If a culture becomes toxic, there are two parties to blame: The leader who is behaving badly and the subordinates who enables the bad behaviour. Identify the values that strengthen your tribe and the behaviours that make them weak should be eliminated during the reset process. Read the Show Notes from this Episode His grandfather from his mother's side who was a doctor was his inspiration growing up. Through him, Gustavo learned the power of observation. [01:41] Gustavo discusses the two things that make up a toxic culture: One is the leader, and the other is the people who do nothing. [03:30] The definition of resetting your business culture and when and why you should do it. [07:07] Gustavo discusses how what gets attention gets rewarded and the two things that get us rewarded at work. [10:23] No matter the size of the business, we should come up with a purpose and an answer to who they serve.[13:28] Gustavo highlights the importance of being a part of a tribe. [17:42] The Netflix culture memo; how the streaming giant gave their employees the sense of being respected and valued. [19:48] My Quest for the Best lightning round begins. [25:47] Expert Bio Gustavo Razzetti is the CEO & Founder of Fearless Culture. Gustavo is passionate about helping teams do the best work of their lives. He is a sought-after speaker, culture consultant, and author of three books. After 25 years of helping organizations build purpose-driven brands and teams, Gustavo realized that most companies don't lack ideas, resources, or talent but a conducive culture. He created Fearless Culture to help organizations become purpose-driven, agile, and innovative. Razzetti is also the creator of the Culture Design Canvas, a culture mapping tool used by consultants, coaches, and organizations worldwide. Gustavo's work has been featured in Psychology Today, The New York Times, Forbes, BBC, and many other publications. Throughout his career, he has advised companies in multiple business sectors, including GM, Continental, Coca-Cola, Mars, and Comcast. He is the author of four books, including the recent Remote, Not Distant – a roadmap to build a strong culture for remote and hybrid teams. Razzetti has built a career at the intersection of marketing, innovation, and leadership. He participated in the by-invitation-only Change Leadership Program at Stanford University. An avid road cyclist and cook, Gustavo lives in Chicago with his wife Moira and sons Tristan and Fausto. Contact Info and Social Media for Gustavo Razzetti Primary website Travels from: Highland Park, IL Connect on: Twitter | LinkedIn | Instagram | YouTube | Resources Mentioned During the Interview

Tania Luna, author of The Leader Lab - Core Skills to Become a Great Manager, Faster Tania Luna and Bill Ringle discuss insights into becoming a great manager and overcoming the obstacles to implementation for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top Takeaways Create a culture of innovation by fostering a safe environment where employees feel comfortable taking risks and learning from failures. Build trust by encouraging vulnerability and practicing empathy with employees. Overcome resistance to change by embracing diversity and promoting curiosity in the workplace. Encourage experimentation and learning by providing resources and opportunities for employees to explore new ideas and approaches. Foster a culture of continuous improvement by celebrating successes, learning from failures, and adapting to change. Read the Show Notes from this Episode [2:36] How did you become interested in the topic of surprise and creating a culture of continuous improvement? Tania Luna shares her personal story of growing up in post-Soviet Ukraine and how her experience of constant change and uncertainty sparked her interest in human performance. [8:30] What are some of the key elements that contribute to building a healthy culture? Psychological safety, trust, and diversity in creating an environment where people feel free to take risks and experiment. [11:47] How can leaders encourage experimentation and taking risks while still maintaining a sense of control and order in the workplace? Leaders can create clear guidelines and expectations, while also giving employees space to experiment within those boundaries. [15:32] How can managers balance the need for innovation with the need for stability and consistency in their business? Create pockets of innovation within your organization, while also maintaining certain core values and practices that provide stability and consistency. [20:20] How can leaders encourage employees to be more curious and open-minded in the workplace? You can model curiosity and vulnerability, and also create opportunities for employees to learn from each other and explore new ideas. [20:20] How can leaders encourage employees to be more curious and open-minded in the workplace? You can model curiosity and vulnerability, and also create opportunities for employees to learn from each other and explore new ideas. [25:36] My Quest for the Best Lightning Round begins [28:00] How can leaders build trust with their employees, particularly in times of change or uncertainty? Everyone can build trust at work by being transparent, communicating clearly, and demonstrating empathy and vulnerability. [32:55] How can leaders create a culture where failure is seen as a learning opportunity rather than a source of shame or blame? Shift the culture at work by modeling vulnerability and openness, celebrating experimentation and learning, and creating an environment where employees feel safe to take risks. [36:55] How can leaders foster creativity and innovation in virtual or remote work environments? You can create opportunities for connection and collaboration, encourage experimentation and learning, and use technology to facilitate communication and idea-sharing. Subscribe to My Quest for the Best Expert Bio Tania Luna (Brooklyn, New York) is the co-founder of LifeLabs Learning, author of “The Leader Lab: Core Skills to Become a Great Man...

Howard Tiersky, author of Winning Digital Customers: The Antidote to Irrelevance Howard Tiersky and Bill Ringle discuss ways to understand, communicate, and win business through understanding customer pain points and offering solutions. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Technology can make transactions easier for both employees and customers. To properly implement change, sometimes observation is better than asking. Identify your customers' points of pain. Being unable to keep up with addressing those could spell the end of our businesses. Read the Show Notes from this Episode Hollywood producers and directors George Lucas and Steven Spielberg played a large influence of his views because of how they transformed the movie industry. [01:42] How digital transformation has been shaping the business world since the release of the first iPhone. [04:52] Howard gives an example of how marketing companies can leverage technology to make everything easier for their clients. [08:20] Netflix is a great example of a company that digitally transformed the movie industry to make watching movies and series easier, more practical, and most importantly, accessible for their customers. [09:13] Howard emphasizes why it is very important to identify our customers' points of pain. [12:29] Sometimes customers cannot articulate their needs. In response to this, Howard advises us to observe. [15:30] On further emphasis on the importance of observation, Howard talks about Sally who was so very used to her long, exhausting process of making her reports that if you asked her if there was anything else she needed to make her work better, she just assured Howard that everything is okay. [16:37] While people like Howard embrace changes, some people may be resistant or even loathe the idea of change even if it makes their life easier.[19:27] Howard explains why the fear of irrelevancy makes people close-minded to change. [24:31] Expert Bio Howard is the Wall Street Journal bestselling author of Winning Digital Customers: The Antidote to Irrelevance which was recently listed by Forbes as “One of the ten most important business books of 2021.” Howard was named by IDG as “One of The Top 10 Digital Transformation Influencers to Follow Today,” and by Enterprise Management 360° as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” As an entrepreneur, Howard has launched two successful companies that help large brands transform to thrive in the digital age: FROM, The Digital Transformation Agency and Innovation Loft. Among his dozens of Fortune 1000 clients are Verizon, NBC, Universal Studios, JPMC, Morgan Stanley, the NBA, Visa, and digital leaders like Facebook, Spotify, and Amazon. Prior to founding his own companies, Howard spent 18 years with Ernst & Young Consulting which then became part of Capgemini, one of the world’s leading global consulting firms, where he helped launch their digital practice. Howard speaks regularly at major industry conferences and is proud to have been on the faculty of the NYU Tisch School of the Arts, his alma mater. He is a frequent contributor to CIO Magazine. Contact Info and Social Media for Howard Tiersky Primary website Travels from: Mahwah, New Jersey Connect on: Twitter | LinkedIn | Instagram | YouTube | Facebook Resources Mentioned During the Interview

Andy Springer, author of Virtual Selling: How to Build Relationships, Differentiate, and Win Sales Remotely Bill Ringle and Andy Springer discuss the research-based skills and routines used by sales top performers for small and mid-sized business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways The pandemic caused a major shift in the seller-buyer dynamic. While face-to-face selling has been proven effective, companies should train their people in new ways to engage with their buyers, like when a transaction is done on a Zoom screen where reading body language is harder than it is in-person. It is time for people to acknowledge the importance of learning virtual skills, as remote transactions are now even more normal than face-to-face meetings. Both types of selling are "new-normals." Being an efficient virtual seller is good, and being an efficient face-to-face seller is good, but being a great "hybrid-seller" is far better! Read the Show Notes from this Episode Andy talks about Randy Gage, the thought leader who studied prosperity in modern times and how his writing caused the biggest shift in Andy's life. [01:26] As the volume of sellers increased, Andy noted how competition made many sellers devalue their offerings, and he encourages listeners always to know the value of what you have to offer. [05:15] What were the obstacles to adapting during the Pandemic for to salespeople used to meetings in person? How can they get back on track? [08:20] What is the most helpful mindset, attitude, and approach to how sellers can thrive over this new challenge of selling remotely? [10:36] CASE: One of the first companies that Andy helped with this new way of selling was a water company. They were well known in their market as one of the best vendors for their product until the pandemic hit, and they had to learn how to sell to their clients without the face-to-face selling. [15:20] Why do sales teams need different tool kits to respond to drastically different situations? Are there ways to prevent members of your sales team from giving away too much leverage to the buyer? [23:44] What do most people miss about the importance of the discovery stage in a virtual environment? [27:00] What are some of the secrets you've learned about how sales professionals can use the virtual environment to their advantage? [30:42] Additional tips for those who want to learn how to be great at virtual selling. [32:04] Expert Bio Andy Springer is an expert in sales high performance and co-author of Virtual Selling: How to Build Relationships, Differentiate, and Win Sales Remotely. As Chief Client Officer of RAIN Group, Andy drives the design and delivery of client results for the firm that's been named on the Selling Power and Training Industry's Top 20 Sales Training Companies list for numerous years. Andy has worked with hundreds of sales teams to drive long-lasting sales improvement for SME, mid-market, enterprise, and government clients. Leading many of RAIN Group’s highly popular digital seminars on virtual selling topics, Andy is a regular contributor to the firm’s award-winning sales blog. His white papers, 9 Principles of Virtual Learning Success and The Guide to Sales Training Success, have also been downloaded by thousands of sellers and sales leaders around the globe. In addition, Andy co-founded two successful consultancies and has been a lead advisor to man...

Scott Jeffrey Miller, author of Master Mentors Volume 2: 30 Transformative Insights from Our Greatest Minds Bill Ringle and Scott Jeffrey Miller discuss the importance of being clear and explicit with your intent in all communications for small business leaders because in the absence of details, people make up stories and those stories can become another mess. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways We can't have a work-life balance every day. Keep in mind that you have busy seasons and seasons of relaxation, and that those seasons might last days, hours, or weeks. You don't have to meet someone in person to make them your mentor. You can learn from anyone who is wise or experienced. A mentor doesn't need to be someone perfect all the time or successful in every endeavor. A mentor can be someone who failed because from their failures we can learn the lessons and avoid falling into the same traps they did. Read the Show Notes from this Episode Two quotes that guide Scott: 1. Life happens for you, not to you. 2. Live life through the lens of "I get to..." rather than "I have to" do something. [01:38] Highlights from the Miller family's Italian holiday. [04:41] Work-life balance advice given to him by The Biggest Loser fitness coach Jillian Michaels. [07:03] What it takes to be a 'Master Mentor'? [08:41] How vulnerability is a leadership competency. [14:59] Master Mentors contains Hidden Stories that readers can watch by scanning the QR codes at the end of the chapters. One featuring Leena Rinne is discussed for its powerful impact. [16:20] Ed Mylett, one of the top business leaders and performance experts, and the Mercedes kit car he purchased. [20:11] My Quest for the Best lightning round begins. [27: 22] Expert Bio Recruited by Dr. Stephen R. Covey’s team, Scott Jeffrey Miller built a 26-year career in the world’s most respected and influential leadership development firm, serving nearly every role imaginable. From a front-line salesperson to project manager, sales leader, general manager, vice president, chief marketing officer to executive vice president of thought leadership. Scott’s professional roles evolved as he became a multi-bestselling author, radio and podcast host, leadership coach, columnist, and global keynote speaker. He continues to consult with FranklinCovey and is proud to continue their collaboration as he expands his influence through new books, speeches, and coaching offerings. Scott currently serves as the Special Advisor on Thought Leadership for the Franklin Covey Company and hosts their weekly podcast series, On Leadership, with Scott Miller.  Contact Info and Social Media for Jeffrey Scott Miller Primary website Travels from: Salt Lake City, Utah Connect on: Twitter | LinkedIn | Facebook Check out Scott's excellent podcasts: FranklinCovey On Leadership with Scott Miller C-Suite Conversations with Scott Miller My Quest for the Best Interview: 410: From Management Mess to Leadership Success with guest expert Scott Jeffrey Miller Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources we discussed so that you can explore further. Bonus Content! Master Mentors Vol 2 Hidden Story: Leena Rinne Get Out of Your Own Way: A Skeptic's Guide to Growth and Fulfillment by Dave Hollis

Marcus Warner, author of Rare Leadership in the Workplace Bill Ringle and Marcus Warner discuss what mature leaders do to endure and thrive when times are difficult for leaders of small and mid-sized businesses. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Mature leaders can handle their emotions, remain themselves, and still be relational even when they are having a hard time. Appreciation cannot be followed by a BUT because then it will lose its meaning. Our brain is fueled by joy and fear. Always return to joy, work your way to feel it, and share this feeling with your team. Read the Show Notes from this Episode Marcus recalls his 5th-grade football choice, who was a veteran of the Korean war, and how he is the embodiment of discipline, determination, and care. [00:55] Coach Choopy's example of care helps Marcus deal with difficult conversations. Case in point, Marcus had to make one of his resistant staff understand the importance of making his reports. [02:28] Marcus elaborates on the importance of returning to joy, how we can feel it, and how we can make others feel it. [06:01] Tips on how people can feel and share joy with each other in a virtual workplace. [09:53] Why emotional check-ins are important, when to do them, and how to do them without losing time for business. [11:54] Marcus on how appreciation done right can transform a workplace. [14:50] What it means to 'envelope appreciation.' Marcus gives a tip on how to properly and effectively appreciate a colleague. [17:35] The three key things to being a rare leader and what it means to be a cash cow. [19:33] Marcus encourages us never to dismiss the importance of working on our skills and habits. [22:09] My Quest for the Best lightning round begins. [28:55] Expert Bio Author and president of the non-profit Deeper Walk International, Dr. Marcus Warner has written or co-authored the books Rare Leadership in the Workplace, The 4 Habits of Joy-Filled Marriages, and the 4 Habits of Raising Joy-Filled Kids. Dr. Warner’s specialty is combining the latest neuroscience research with practical solutions for improving relationships. Rare Leadership in the Workplace identifies four core characteristics of the mature leaders we love to follow and the habits that create a joy-based workplace environment. Contact Info and Social Media for Marcus Warner Primary website Travels from: Carmel, IN Connect on:  LinkedIn | Resources Mentioned During the Interview Below are key people, places, books, quotes, websites and other resources that we discussed, so you can explore further. Korean War Published by Marcus Warner [amazon_link asin="0802421903"]

Pamela Wilson, author of Master Content Marketing Bill Ringle and Pamela Wilson discuss how content marketing differs from social media marketing and what steps to take to attract leads that become profitable customers for small business marketers. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways People should stop asking whether to put high-quality content or not. Our content should always be high-quality. Focus on building your content on your primary website. While posting on sites such as LinkedIn is great, there is a chance you may be taken off at any moment. It is not content marketing without a call to action. Read the Show Notes from this Episode The power couple of Eleonor and Franklin Roosevelt are Pamela's biggest inspirations. [01:17] Pamela talks about how she got into content marketing. [03:44] Why call to action are necessary. [05:26] Pamela gives tips to address the concern of where we should put our content and why it is better to do it on your OWN website. [11:14] Why do we have to put our best stuff and post consistently? [15:56] Pamela talks about Roberta, a client she used to work with who manages a sales team, and how practicing consistency on high-quality posting got them a lot of traffic. [18:20] To lessen the pressure, Pamela reminds us that everyone just starting content marketing should not feel like they should immediately be able to post the best pieces. [24:59] My Quest for the Best lightning round begins. [27:22] Expert Bio Pamela Wilson is a 30+ year business owner, executive coach, and corporate consultant. She's published three books and has created and marketed dozens of online courses for herself and others. Pamela is a keynote speaker and frequent podcast guest. Pamela created the Offer Accelerator Program and serves as the program's head coach and business advisor. In her role as a digital marketing consultant Pamela has worked with local, national, and international clients. Contact Info and Social Media for Pamela Wilson Primary website Travels from: Nashville, Tennessee Connect on: Twitter | LinkedIn | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources that we discussed, so you can explore further. Eleanor Roosevelt Franklin Roosevelt Published by Pamela Wilson [amazon_link asin="B01M0NKSR9"]

Andrew Bryant, author of The New Leadership Playbook: Being human whilst successfully delivering accelerated results Bill Ringle and Andrew Bryant discuss details of decisiveness, inclusiveness, and accountability as leadership plays that leaders of small and mid-size companies can use now. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Responsibility is personal. I am responsible for my thoughts and my actions. Accountability is an agreement. It's something that people use to forge a contract. A single universal type of leader is a myth. Different leaders excel under different circumstances. Talent is rare, but strength is something each of us can acquire. It may be by strengthening ourselves or hiring someone whose strong suit complements our weak areas. Read the Show Notes from this Episode Andrew's first work experience was at his father's hardware store when he was 10. By observing his father's interactions with clients and employees, he learned how to have an executive presence. [01:14] His father's teaching of honesty, authenticity, and being true to oneself played a major role in Andrew's career in landing him his first CEO client. [02:46] Why is leadership a process? [05:21] Explain more about how no perfect leadership style fits all businesses at all times under all circumstances. [06:16] What are responsibility and accountability, and how they differ from each other? [09:44] Why decisiveness is critical to good leadership. CASE: Gustav responded to a crisis of his company's baby formula possibly being contaminated. [13:28] What can wel learn from the insight that people and profits are not an either-or consideration, but that both can be served? [17:55] My Quest for the Best lighting round begins. [22:41] Expert Bio Andrew Bryant is the founder of Self Leadership International and the world's leading expert on self-leadership. He has written two books on the topic, Self-Leadership: How to Become a More Successful, Efficient, and Effective Leader from the Inside Out (Bryant & Kazan, 2012) and Self Leadership: 12 Powerful Mindsets & Methods to Win in Life & Business (Bryant, 2016), and The New Leadership Playbook – Being Human whilst delivering Accelerated Results (Bryant, 2022). He has also contributed to many blogs, books, and articles on self-leadership and leadership. Andrew has coached hundreds of leaders and leadership teams to become the best version of themselves and to scale their companies. He has international experience with clients from Asia, Australasia, the United States of America (USA), Europe, The Middle East, and Africa. Not only has Andrew worked across geographical locations and cultures, but he has also transformed and developed leaders across industries, including the airline industry, software and hardware companies, pharmaceutical manufacturers, professional services, banking, finance, manufacturing, hospitality, and travel. Contact Info and Social Media for Andrew Bryant Primary website Travels from: Kennebunk, ME Connect on: Twitter | LinkedIn | Instagram | YouTube | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites and other resources that we discussed, so you can explore further. Brian Tracy Nelson Mandela Published by Andrew Bryant

Merrylue Martin, author of The Big Quit Survival Guide: Tools and Tactics to Attract the Best, Retain Top Performers & Nail the Talent War Merrylue Martin and Bill Ringle discuss the dangers of a dull work culture or toxic interactions that go unchecked and what you can do to attract and retain top talent for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways The pandemic ushered in an era in which 'respect' is the currency that makes people stay in their job. Leaders who make an extra effort to keep their top performers usually do. No matter how high the pay, if employees feel that they are undervalued, disregarded, and disrespected, they move on. At least those with the most potential and ambition move on. Know your employees. Take a quick survey of what they like and dislike, or ask any questions that will give you a better understanding of who they are. This way, you'll know how to give them respect in a way that matters most. Each person defines respect differently. Show Notes from this Episode Merrylue shared about her friend Joanna who, during one of the darkest moments, reminded her that our quest is not to be perfect but only to be our best. [01:44] The pandemic accelerated changes that were already been building up tensions. Merrylue explains why today's work environment is no longer "your grandfather's workplace." [07:26] Why is it important to avoid overloading top performers? [11:16] What is one of the dangers of top performers quitting? It tends to be a domino effect. After all, these are people their peers look up to. [13:40] What are stay interviews? What are some of the advantages stay interviews have over exit interviews? [17:20] Respect is defined differently by different people. Sally and Leroy's answer to the question, "What is it that would be most respectful to you," could not be further from each other. [20:15] What are the 3Rs that can be used to retain talent? Requirements, Rewards, and Respect. [24:16] CASE: Sandy works in the film industry in LA. She feels like she doesn't get enough respect at work, so despite the excellent pay, she dreads her working hours. [27:52] CASE: Jim works for a start-up company. Unlike Sandy, Jim isn't paid that much, but Jim loves his work. He is always looking forward to going to work, and that is because he feels like he is being treated like gold. [29:34] My Quest for the Best lightning round begins. [34:56] Expert Bio Merrylue Martin is a celebrated leadership strategist with decades of successfully working with global leaders and business owners of all types and sizes to make their employees feel uniquely respected, appreciated, fulfilled, and engaged. The recent release of her new book, The Big Quit Survival Guide, has received rave reviews and best-seller status in Amazon’s Office Management category. As a Fortune 50 senior executive, educational administrator, management consultant, and business owner, she has comprehensive experience in creating and delivering strategies that engage and retain top performers. Dr. Martin is an honored graduate of the Women’s Leadership program at the Wharton School of the University of Pennsylvania. Her doctorate in organizational leadership and published dissertation from Pepperdine University uncovered the research that resulted in business and leadership practices that directly drive an employee’s decision t...

Chandler Bolt, author of Published: The Proven Path From Blank Page To 10,000 Copies Sold Bill Ringle and Chandler Bolt discuss the top obstacles and paths to becoming a published author based on 6,000 success stories at Self Publishing School for ambitious SMB leaders. >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Push hard for your dreams, and even harder when people tell you that you can't make it. Do not wait for the perfect time to write a book. Write now or you might write never. Push yourself and test whether something is possible or not. Read the Show Notes from this Episode His brother Seth, who plays bass in Grammy-nominated rock band NEEDTOBREATHE, inspired Chandler to reach hard for his dreams even when people tell him it's impossible. [01:13] A New York Times article quoted a survey that found that 81% of people want to write a book, but only 1% actually do. Chandler details why for some people, someday becomes never. [03:07] How can you help aspiring authors overcome internal conflicts that prevent them from getting through their first drafts? [04:42] What are the four most common reasons why people write books? Passion, shared experience, becoming a full-time author, and growing your business. [06:38] What would you say to debunk the myth that if we share our experience and knowledge in writing, people won't need us anymore and why generosity is the key to business growth and longevity? [07:59] When your first self-published book didn't exactly rake in the success and the money you expected, how did meeting SAM through your book manager help? Every self-published author needs to know what SAM represents.[10:38] Why was copy writing pivotal for you when you released your first book and had $15,000 in credit card debt? [12:43] Why do expert authors need to approach marketing like a Toyota Camry, not like a Lamborghini? [14:51] How does the Amazon algorithm and a series of steps to use "Amazon juice" to get your book more readers and recommendations? [21:06] My Quest for the Best lightning round begins. [24:44] Expert Bio Chandler Bolt is the author of Published, The Proven Path From Blank Page To 10,000 Copies Sold. As a seven-time bestselling author and CEO of Self-Publishing School and selfpublishing.com, Chandler knows exactly how instrumental writing books can be in sharing your message and even growing and scaling your business. His message is that you can't wait for the “perfect time” in life to get writing, the perfect time to get writing is now. Contact Info and Social Media for Chandler Bolt Primary website Travels from: Fort Myers, FL Connect on: Twitter | LinkedIn | Facebook | Instagram Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources that we discussed, so you can explore further. Tony Robbins Oprah Grammys Think You Have a Book in You? Think Again by Joseph Epstein in the New York Times NEEDTOBREATHE Michael Hyatt 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More by Perry Marshall Published by Chandler Bolt

Liz Kelly, author of 8-Second PR - New Public Relations Crash Course (2nd Edition, 2022) Bill Ringle and Liz Kelly discuss how to refine your story and your message to the elements that will get the greatest response from the media to promote your book, product, or cause for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways To be successful in your message, remember to not make it all about you. For anyone who wants to be a guest on TV shows and podcasts, start with smaller shows first to gain more experience, growing your qualification and reputation as a guest people want to have in their shows. Impart to your audience the richness you have inside and allow them to relate to you. Read the Show Notes from this Episode Liz talks about what it's like growing up with a really great mother, who happens to be her biggest influence. [01:38] From writing her dating book to being the go-to person for PR, Liz talks about why she decided to serve others. [03:48] A great tip to people who want to write a book or start a business: It's not all about you. [06:04] To find your media gold, Liz gives strong emphasis on not holding back when working with a publicist. [10:00] Josh is a CEO who runs an addiction center for veterans. Josh's media gold is his own humbling experience his clients and a lot of people who are struggling with addiction can relate to and he shares it in a funny, humbling, and very inspiring way. [11:13] Bing on a big TV show like Oprah or a podcast like Tim Ferris is not the first step. [14:33] Michelle is a client of Liz's who is a natural spokesperson. Liz talks about what makes someone an ideal guest. [16:35] Rick is another great client of Liz who knows how to draw people in. Because of this, he is always invited back to be a guest. [21:33] My Quest for the Best lightning round begins. [24:45] Expert Bio Liz H. Kelly (Santa Monica, CA) is Goody PR Founder, Award-Winning Author of “8-Second PR”, Podcast Host (8-Second Branding) and Goody Business Book Awards Founder. Based on 15+ years of public relations and marketing experience, Kelly is passionate about magnifying brands and experts through timely marketing and public relations campaigns. After working as an executive at Paramount Pictures, MySpace, Sprint PCS, and LA startups, Kelly decided to start Goody PR. While booking 500+ TV, print, radio and podcast media interviews for her first book (“Smart Man Hunting”) over 5 years, Kelly fell in love with the art of brand storytelling and creating timely media hooks. Her work has been featured on CNN, ABC News, FOX News, USA TODAY, The Chicago Tribune, Thrive Global, Buzzfeed, KTLA, KCBS, BBC Radio, NPR and many more. She has booked clients on the TODAY Show, PBS, CNN, FOX Business, BBC World News, NPR, and in TIME, The Washington Post, The Wall Street Journal and thousands of media outlets. As fun facts, Kelly is a Johns Hopkins University Carey School of Business alumni from Baltimore, Maryland, loves photography, has been a red carpet reporter at Oscar events, Sundance, Comic-Con, and more with several videos with 1+ million views, and is an autism advocate. Contact Info and Social Media for Liz Kelly Primary website Travels from: Santa Monica, California Connect on: Twitter | LinkedIn | Instagram | YouTube | Facebook Resources Mentioned During the Interview Below are key people, places,

Jim Wetrich, author of Stifled: Where Good Leaders Go Wrong Bill Ringle and Jim Wetrich discuss the traps and solutions to the causes of working in isolation, ignorance, and unawareness to gain greater clarity and effectiveness for small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 400 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Managers should have a classification system for who should be back at the office, continue working remotely, or work hybrid, and must be very clear-cut as to why because of the nature of these employees' or this department's job, they can be more efficient in this kind of work environment. Always be explicit about what you say. Any misinformation or misrepresentation of a process or path can capsize our credibility and demotivate our people. Fairness is not treating your people the same but based on their needs because some people need more assistance than others, while some need to be held more accountable. Remember that your employees are at different levels of the growth curve. Read the Show Notes from this Episode Jim got his first job as a grocery bagger for State Brothers and his first boss, David Gamon, made him realize that with the right leadership, work can be fun no matter what position you hold. [01:03] His former manager's influence seeped through his next, proving that in some cases, it is not enough to explain; it would be more efficient to demonstrate. [04:08] A big problem in today's work is that some people want things to go back to how they were before the pandemic lockdown while others fully embrace remote work. Each have their reasons. How can leaders handle this issue to benefit both the company and the employees? [07:15] A big problem for most remote managers is trusting that their employees are working. What are some of the best tips on how managers can better work with employees despite the physical distance. [11:25] CASE: Mike is a manager who failed to be explicit when discussing his promotion paths to his employees. As a result, expectations were crushed, and his credibility tanked. [16:10] The dangers of being a 'know-it-all' manager. Jim gives excellent points on why leaders should say, 'I don't know' more often. [18:51] My Quest for the Best lightning round begins. [25:50] Expert Bio James G. Wetrich, LFACHE is the CEO of The Wetrich Group of Companies and the author of Stifled: Where Good Leaders Go Wrong. His writing has also appeared in the 2021 anthology series Quitless: The Power of Persistence in Business and Life, a USA Today and WSJ best seller. Having led teams on three continents for more than 40 years and consulted with over 100 companies, Jim has seen great leaders who have thrived and ones that have failed. A noted expert in leadership, Jim’s leadership lessons are as highly sought after by today’s business students as they are among Baby Boomers. From 2006 to 2014, Jim built a team at Molnlycke Health Care that grew the revenue over 7 times and the EBITDA over 20 times creating over $1BN growth in enterprise value and taking the US business from number 5 to number 1 in the served market with an employee satisfaction index of over 95%. Jim is passionate about diversity and inclusion and hosted a two-day meeting for all women in the organization (not just high potentials) to discuss their unique challenges. As the founder and CEO of The Wetrich Group of Companies, Jim focuses now on coaching and mentorship and spre...

Byron Morrison, author of The Effective CEO: How to hone your focus, prioritize your time and take control of your CEO role Bill Ringle and Byron Morrison discuss how you as a business leader can avoid becoming the bottleneck in your own business by working on your mindset, emotional control, and performance routines. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways While as leaders, our goal is to lead our organizations to success, we should not neglect essential areas in our personal lives, like our relationships and our health, to keep up our high energy. Our energy directly impacts our performance which directly affects the people we lead. Not prioritizing our personal development tanks our ability to lead. Instead of committing to following a to-do list, we should instead figure out what works best by aligning our energy and our schedule to what's most important. Read the Show Notes from this Episode A unique source of inspiration for Byron when he was growing up is Tome Delonge from Blink 182. [05:52] Byron shares how the artist he looked up to and his band, through their music, influenced his career as a businessman. [02:38] The impact Byron wants to achieve when he wrote The Effective CEO. [04:29] Byron recalls the day he decided to change as a person, which led to him writing his first bestselling book, Become a Better You, and starting his business. [05:33] CASE: Matthew was a client of Byron's who runs a small advertising agency. He was struggling with his team not getting on board and him not knowing how to effectively delegate. [07:33] Why our personal lives should not be brushed off to purely focus on our role as leaders. [09:05] A key principle is figuring out your energy and how to structure your schedule to align with that. [11:20] CASE: Jason who runs a tech startup in Silicon Valley. Jason loves his to-do lists, not realizing that this practice of checking the boxes is a terrible approach for CEOs. [13:06] How to effectively implement and commit to time blocking and make it a part of your work style. [15:40] My Quest for the Best lightning round begins. [24:36] Expert Bio Byron Morrison is the author of the books "The Effective CEO" and "CEO In Control", as well as being a speaker and coach. He helps CEOs take control and become more effective in their role so that they can maximize their time, lead with confidence and grow a business without losing their sanity. Contact Info and Social Media for byron Morrison Primary website Travels from: Warwick, Warwickshire Connect on: LinkedIn | Instagram | YouTube | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites, and other resources that we discussed, so you can explore further. CEO In Control: Stop reacting, get out of your own head, and master the mental game needed to be a highly effective CEO by Byron Morrison Become a Better You: Stop dieting, start living by Byron Morrison Awaken the Giant Within- How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny! by Tony Robbins High-Performance Habits- How Extraordinary People Become That Way by Brendon Burchard Published by byron Morrison

Jonathan Milligan, author of Your Message Matters: How to Rise Above the Noise and Get Paid for What You Know Bill Ringle and Johnathan Milligan discuss what it means to share a message, be a messenger, and find your voice so that you can be paid for your knowledge and expertise for entrepreneurs, experts, and small business leaders. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways There is power in being specific, so create a specific message that is worth sharing and that you can monetize. It is better to narrow it down to a specific audience and provide a specific solution to target a particular problem. It lets our niche know that we are the experts in this subject matter, and the solution we offer is worth more than their money. Find out what kind of messenger you are, if you're a writer, a teacher, a speaker, or a coach. If you know your strength, you can build a business that you love, and that will make you better at serving others. Read the Show Notes from this Episode  As a kid, Jonathan got his first glimpse of how to run a business by observing his grandfather and witnessing how both his customers and employees trust him. [01:05] When the need to handle a delicate matter arose during his teaching career, Jonathan remembered how his grandfather acted when challenges arose and handled the situation in the same calm and caring manner as his grandpa did. [03:02] Know your message, how to be an effective messenger, and create a message that is not only worth sharing but also something you can monetize.[05:21] Bryan was a student of Jonathan's who had a good message, but it was not specific enough for his target audience. Jonathan helps him learn how the more specific a message is, the more powerful it is. [06:57] Jonathan shares his own story of how he succeeded by narrowing down his message to a specific audience. [09:00] His Influencer Voice Assessment breaks down the kinds of messenger roles into four: Writer, teacher, speaker, and coach. [11:46] Martha was a student of his who wanted to start a business that would enable her to use her experience and knowledge as a consultant to help others. However, she does not want to be a coach and fears this is the only way to move forward if she wants to make something of herself. After she took Influencer Voice Assessment, Jonathan was able to help her move forward with a career that not only suits her better but she actually loves. [13:43] Jonathan talks about four keystone habits that make effective messengers: Creating free value, capturing habits, compiling habits, and connecting habits. [17:08] My Quest for the Best lightning round begins. [24:34] Expert Bio Jonathan Milligan is an author, blogger, speaker, and online business coach. He has spent the last decade guiding and directing creative professionals on how to pursue meaningful work. Since 2009, Jonathan has run his own portable lifestyle business online. Today he teaches others how to build a business with their passion, story, or message. He lives in Jacksonville, Florida, with his wife, Charity, and their two kids. Contact Info and Social Media for Jonathan Milligan Primary website Travels from: Jacksonville, FL - Florida Connect on: Twitter | LinkedIn | Instagram | Facebook Resources Mentioned During the Interview Below are key people, places, books, quotes, websites and other resources that we discussed,

Scott Jeffrey Miller, author of Management Mess to Leadership Success Bill Ringle and Scott Jeffrey Miller discuss the importance of being clear and explicit with your intent in all communications for small business leaders because in the absence of details, people make up stories and those stories can become a(nother) mess. >>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. Interview Insights Top 3 Takeaways Declare your intention on why you called this meeting or are taking this course of action. This provides clarity and lessens the probability of misinterpretations. Most importantly, remember to keep your actions aligned with your stated intentions. Manage expectations by setting boundaries on what you cannot do. It is better to say 'no' and let people down early on rather than make a commitment you wouldn't be able to fulfill. That will break trust, harm your relationship, and damage your reputation. Do not stretch your people more than their abilities or temporary limits. It is better to give your employees wins by setting attainable goals. Let your people know and feel that you care about them as people, not just their work roles. Read the Show Notes from this Episode How radio host Bruce Williams left a profound mark on Scott's passion for business and how the world really works. [01:12] Who would benefit from reading your book, Management Mess To Leadership Success? [04:15] Steve Jobs' behavior from 30 years ago is one of the most discussed examples when discussing leadership behavior. What was a humbling moment when what you thought one of your best leadership moments turned out to be one of your weakest? What did you do to bounce back from that terrible meeting with the team? [08:11] What would you say is the significance of declaring our intent and the consequences if our actions do not align with it? [13:30] Blaine Lee wrote, "Nearly all if not all, conflict arises from mismatched or unfulfilled expectations." Can you elaborate on this problem with unfulfilled expectations and how to avoid them? [18:12] CASE: Canadian manager proved that you can still follow through with your commitment even after being released from it. This story is a showcase of dedication and true commitment. [20:45] Can you explain the analogy of jockeys and their prized horses and how it relates to leaders and their prized people? [24:04] What is the lesson from the goose and the golden egg metaphor that explains why good leaders know not to force productivity from their employees? [26:44] CASE: Pete reported to Scott and was afraid to make specific requests because of a reading dyslexia. [29:30] Just because employees are free to declare their intent, how can those intentions be still be grounded to what is within reasonable limits? [33:33] My Quest for the Best Lightning round begins. [41:01] Expert Bio Recruited by Dr. Stephen R. Covey’s team, Scott built a 26-year career in the world’s most respected and influential leadership development firm, serving nearly every role imaginable. From a front-line salesperson to project manager, sales leader, general manager, vice president, chief marketing officer to executive vice president of thought leadership. Scott’s professional roles evolved as he became a multi-bestselling author, radio and podcast host, leadership coach, columnist, and global keynote speaker. He continues to consult with FranklinCovey and is proud to continue their collaboration...