DiscoverMyOutDesk: Scale The Podcast
MyOutDesk: Scale The Podcast

MyOutDesk: Scale The Podcast

Author: Daniel Ramsey

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Learn how to leverage & scale your business with MyOutDesk - the industry leader in virtual assistant services, trusted for over 10 years by 5,000+ clients in real estate, mortgage, IT/tech, human resources, healthcare and more!
110 Episodes
Reverse - "No selling, no buying, we are strictly property management," says Wendell Burris of Minnix Property Management - but with 3,000 units in management, that's more than enough to keep his team busy! On the side, Wendell has applied the principles he's learned from property management into the realm of real estate investing - with great results! In this exciting webinar, you'll learn about Wendell's success in building & scaling a successful property management team, the obstacles that they've had to overcome, and how he's leveraged his knowledge of property managment into a successful real estate investment portfolio. - Southern California is a tough, highly competitive real estate market - and when Mike Chou launched his real estate career in December of 2008 during one of the biggest recessions in US history, the competition was fierce. In an industry where there is an 80% failure rate, Mike made a commitment to become the #1 agent in the nation to help others meet their real estate goals. Proudly closing 35 transactions and over $10+ million in sales in his first year, Mike has since become one of Southern California’s most successful real estate agents - and he's now ranked in the “Top 100 Agents in the Nation.”
There's nothing more important to a growing business than your customer experience - absolutely nothing. In today's service economy, it's the defining factor for most businesses, but even if it's not your unique business differentiator, not creating a good experience will lead to negative feedback, bad reviews, and increased churn. Anyone can start a business, but if you want to stay in business you need to keep your customers happy. Join us for this exclusive interview with Caitlyn Rathgeb, the Director of Client Care for Hergenrother Realty, and learn her secrets to building a top-notch customer service department for the nation's #4 Real Estate Team.
“Not everyone understands what human resources is and why they really need it,” says Lakeisha Robichaux, which is the reason she launched Chief of Minds in 2014. She combined her passion for human resources with her entrepreneurial spirit to launch a new type of HR service: an outsourcing provider that takes the burden of HR away from its clients and provides the highest quality of service possible. In this exclusive interview, join Lakeisha Robichaux as she discusses why outsourcing is such a powerful tool for the human resources industry - and learn how secrets to building one of the top HR firms in the Louisiana area.
Start the 2020 sales year with some real estate insider strategies from a professional who really knows: Erin McCormick-Torres, the Chief Operating Officer at Hergenrother Realty Group at Keller Williams VT. She's at the helm of operations for the #4 top-ranked RealTrends team in America, and her organization dominates the Burlington, Vermont market with over 2,000 transactions a year. Join us as we talk with Erin and learn exactly how to implement Erin's successful strategies in your own operations. She has over 10 years experience leading digital marketing teams in the food, health and education markets as Director of Marketing & Lead Generation, with experience in both consumer & business-to-business markets. Erin is a leader who enjoys setting a strategic vision, and has a  passion for the Vermont way of life: mountains, scenic vistas, cheddar cheese, craft beer - and of course, amazing real estate & scenic views.
As California’s leading local HR Services Provider, Emplicity is the simple choice for employers with up to 250 employees. Founded by Vic Tanon nearly 25 years ago, the firm has grown from a startup into a PEO powerhouse - and helped streamline the HR, compliance, payroll, workers comp, benefits and much more for clients across the state in the process. Join Vic Tanon as he shares insights into the long game for building a successful PEO, and explains exactly where the industry is going and why so many businesses are outsourcing to Professional Employer Organizations (PEOs). PEO client growth has doubled in the last few years, and Vic will explain what's driving this trend and how PEO organizations are capitalizing on it.
We're honored to join Rick Kiracofe, the President of Innovative Employer Solutions, who's going to share you with his top insider tips for attracting, hiring & retaining the absolute best talent for your organization, as well as providing deep insights into the rapid growth of the PEO industry. Did you know that PEO's have nearly doubled their client-base in the last decade? Rick will explain what makes outsourcing so powerful & how his organization helps companies focus their energies on core deliverables by outsourcing the rest to a PEO.
The faster your business grows, the more work you've got to take care of! It feels like a Catch-22: you need more staff - but you don't have time for the HR nightmare that goes into recruiting. Celeste Johnson has the solution! You'll learn how the owner of The Applied Companies (TAC) provides outsource HR services to streamline hiring, reduce costs, and eliminate unnecessary staffing overhead. In this exciting interview, you'll learn how Celeste Johnson built The Applied Companies into a Reno-area HR recruiting powerhouse, and she'll share insights & lessons for success in successfully attracting & retaining top talent for your business.
Robert is a Certified Senior Advisor (CSA) and a business leader in healthcare, technology sales and consulting. He has over 25 years of experience in a variety of senior roles and industries and, in his current position, he serves as President of Lone Jack Holdings, Inc., dba BrightStar Care of Fairfax- a healthcare services provider serving the Northern Virginia area. As a CSA, Robert is a leader in helping seniors plan and access the services they need to age in place and with choice. He often speaks publicly on the issues and challenges of aging and is an active leader in a number of local and national charities- including an advocate role with the American Heart Association and as an active member of the Alzheimer's Association speakers board.
Christina has been an active real estate professional in the greater Tampa Bay area since 2001. Christina started her career as a single agent and has evolved into a leader of one of the largest and fastest growing real estate teams at Keller Williams in the Florida region, The Griffin Group. Christina has trained under some of the most knowledgeable coaches and mentors in the real estate industry. She is a strong believer is continuing education and sharing her knowledge by mentoring the agents on her team, as well as all agents in the industry, through offering consistent training opportunities and sharing through speaking events across the county. She has an unyielding interest for expansion and guiding others to define and achieve their goals alongside her. Christina’s unparalleled passion and education is evident in her and her team’s career success. In Christina’s extensive years of experience, she has closed over 3,800 transactions since 2001. This wisdom has equipped her with the ability to take immediate action on properties entrusted to her care, protecting the client and assets best interest and expediting diverse marketing strategies. She has worked in all aspects of the business, from distressed sales to new construction. She has represented buyers, sellers, and investors, in both the residential and commercial market. Christina has a talent and eagerness to work with institutional investors, corporations, and large banks. She is also passionate about working with builders, investors and traditional buyers and sellers. Christina strives to adhere to the highest level of professionalism and integrity with a commitment to the individual real estate needs of each client she serves.
Mandy Cowin is a licensed real estate agent and is currently the Director of Operations for Only Epic Holdings. She brings nine years of finance experience in banking, lending, and portfolio management, focusing primarily on commercial real estate. Mandy began her career with First Midwest Bank in Missouri working in operations and lending including residential, commercial, small business and unsecured loans. She moved to Texas in 2016, and worked at American Bank of Commerce as a Commercial Lending Assistant working for three high-volume commercial lenders. During her time at American Bank of Commerce, she received an offer from an Austin hard-money lending company, Thrive FP, to serve as the Loan Servicing Manager and serviced a $74 million portfolio. Mandy focuses on growth and improvement and is relentless in her pursuit of high achievement. She strives to be an invaluable asset and provide the highest level of service and expertise.
You've worked hard, invested well, and built a substantial nest-egg: but how safe is it? Changes in law and the erosion of LLC protections may be putting you at risk, and in this exclusive interview with attorney Scott Smith, we give you the rundown on modern asset protection. Scott Smith is a real estate investor and an asset protection attorney based in Austin, Texas. He graduated from Albany Law School and began his career in high-stakes corporate litigation. Scott learned the key secret he now uses to defeat lawsuits that they are at business. Through his defense work, he targets defeating lawsuits before they are even filed by making sure the business part of a lawsuit no longer makes financial sense for a plaintiff to proceed. Scott founded Royal Legal Solutions to offer tax, business and legal strategies to real estate investors.
Jeremy Neuer is a true heavy-hitter in the commercial real estate world. He's been with CBRE since 2011, and over his 13 year with the organization he's worked as both a tenant and landlord representative. He has completed assignments for companies including AIG, Time Inc., SONY Music, L-3 Communications, Thomson, and Mellon on behalf of the tenant. In addition, he leads the team that currently exclusively represents ADP for half of their domestic portfolio, and represented Delia’s in their headquarters relocation in New York City. In this exclusive webinar, you'll learn the details of Neuer's remarkable history in commercial real estate, and catch up on the trends, tips & tricks that he uses as part of his strategy for CRE success!
Steven Koleno gets big results: since 2015 his team at Worth Clark Realty's Koleno Group has completed more than 2,400 MLS rental and sales transactions, earning him recognition by the Chicago Association of Realtors for being in the top 1 percent of Realtors in the city as well as the No. 1 rental broker in Chicago. We're honored to join him for this exclusive interview where he's going to share some of the secrets that have propelled the Koleno Group to unparalleled success - including how his team has embraced technologies, transitioned from a rental to a sales-first business model, and of course how they leverage MyOutDesk virtual assistants to reduce costs & boost productivity.
Lizy Hoeffer's Team was recently honored as Phoenix Arizona's #1 female-led mortgage broker team for the second year in a row - and in this exclusive interview, she joins us to talk about the values, quality & commitment to excellence that's drives her business achieve to produce remarkable results. Learn Lizy's secrets to being a top-producing loan officer, and her insights into how to effectively manage your time, energy & schedule to maximize productivity and grow your business.
Success in real estate requires a plan. A strategy. An accurate understanding of past performance. A realistic vision of the future – along with the ability to make a difference right now. We’re joined by KW Commercial Trainer & Top-Producer Aziz Khatri to learn about his strategies for success in commercial real estate. Learn from his experience working in real estate from the same perspective as owners & investors – and apply those techniques in your own business to foster growth & boost productivity!
RealAtom is a remarkable software platform for securing commercial real estate loans, helping hundreds of the nation’s most innovative CRE players to scale faster and more efficiently, and handling billions of dollars in loans every single year. In this upcoming webinar event, we’ll be joining Yulia Yanni – the Co-Founder & CEO of RealAtom, as she gives us deep insights into the driving forces behind commercial real estate in today’s market, and explains how her venture is playing a pivotal role in this market sector.
Shawna Moore is the Talent Acquisition Director and Wellness Ambassador for Keller Williams Nashville-Green Hills, using her skills in a critical role to help keep the top-producing real estate team filled with top-tier talent. She has over 15 years of experience in marketing, project & event management, recruiting, and leadership - along with a deep & abiding commitment to excellence that drives her towards success in real estate. Download Shawna's KASH Talk Coaching Document and Sample Hiring Sheet. Watch now as Shawna discusses what it takes to build & maintain a top-performing real estate team, and learn exactly what kind of talent to look for in potential team members. We're also going to discuss team structure & scalability, and show you how to get the best performance possible from your real estate team, no matter what price range or market you serve! As Talent Acquisition Director, Shawna Moore is an important member of Keller Williams Realty's leadership team and entrusted with maintaining the happiness of employees, whether it be through benefits, perks, or ensuring low burn out rates. Employees at Keller Williams Realty rate their leadership an A+, ranking them within the Top 30% in Austin. A Nashville native, Shawna is passionate about Music City’s vibrant growth and thriving real estate scene. When she isn’t connecting talent with opportunities, teaching or consulting, you might find Shawna enjoying one of her many hobbies: exercising, reading, cheering on the LSU Tigers or attending a show at the legendary Ryman Auditorium. She and her husband enjoy hosting cookouts and crawfish boils, and are the proud parents of a loving, four-legged teddy bear named Roux.
There’s a refinance boom going on, and savvy mortgage brokers like Eric Garnicki are making a killing by taking advantage of lower interest rates & leveraging the power of virtual assistants. “My Virtual Assistant has been responsible for 70% of my mortgage deals over the last 5 years.” – Eric Garnicki “You need to understand that we have a very finite, limited amount of time,” Eric says, “There’s a big search for value add in our industry, and virtual assistants bring that value-add. You can use that to approach more Realtors, and you’ll find more success. Step outside of what everybody else is doing and look at things from a marketing perspective. Use your virtual assistant for marketing to approach more realtors, financial advisors, and others and build those relationships.” In this webinar, you’ll learn the exact system that Eric is using to locate, pre-qualify & meet with top REALTORS®, CPAs & attorneys in order to build key relationships to bring in new mortgage deals. He’ll also share with you how he delegates administrative work, scheduling, and even phone-screening to his virtual assistants in order to maximize the time he spends on dollar-productive activities. The key to expanding your mortgage business is time-management. You need to proceduralize business so that you can duplicate yourself – and then invest your limited time in the key activities that you simply can’t delegate. Once you’ve done that, you’ll have time need to take your game to the next level.
Get ready to take your real estate sales to the next level as you learn valuable techniques to increase your sales production, generate more buyer & seller leads, and boost your sales conversion levels with one of the industry’s most innovative top-producing teams! In this exciting interview, we’re talking with Stephanie Masterson, President & Chief Sales Consultant for The Raines Group / HER Realtors – Central Ohio’s #1 Top-Producing Team! Out of over than 1.2 million Realtors nationwide, The Raines Group has been named on The Wall Street Journal’s Top 100 List and REALTOR Magazine’s top 100 Realtors list. In addition to Ron and Sandy Raines’ selection as members of Star Power, The Raines Group has been awarded “Best Overall Marketing” by Institute of Luxury Home Marketing (sponsored by The Wall Street Journal). Stephanie joined The Raines Group at its conception in the spring of 1998. She obtained her Ohio real estate license in the fall of 1999 and Ohio Brokers license in the winter of 2007. In her current role as President, Stephanie most enjoys helping people meet their dreams by exceeding expectations, delivering world class service, and providing operational excellence. Stephanie is a life-long resident of Central Ohio and currently resides in the New Albany Links subdivision in New Albany. Having grown up in Canal Winchester, she has also lived in the other local communities of Pickerington, Blacklick and Reynoldsburg. Stephanie obtained an Associate’s degree in Real Estate from Columbus State Community College, as well as a Bachelor’s in Business Administration from Ohio Dominican University.
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