NHS England Podcast

Pharmacy First enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It also enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways. The service builds on the NHS Community Pharmacist Consultation Service and offers people quicker and more convenient access to safe and high-quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse. In this episode we’ll discuss progress made in the first nine full months of the service, as a new wave of the public awareness campaign gets underway. Are practices and the public beginning to think ‘pharmacy first?’ For more information visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-pharmacy-first-reflections-on-the-first-9-months/ Contact us: england.ney.pctransformation@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell. In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss safer and compassionate care in a sickle cell crisis. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, from Manchester Royal Infirmary. The pair share their experience of setting up Ward 10, as well as the important benefits realised for patients and staff. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting. Isobel Adams an education nurse for haemoglobinopathy across HCC West Midlands and Amanda Cope, advanced nurse practitioner in haemoglobinopathies from Birmingham Women’s and Children’s NHS Hospital, are joined by nurse Kathy Brennan, the lead for the specialised clinical networks to discuss ACT NOW. This is an acronym and approach to improve the health outcomes and care experience of people in a sickle cell crisis. Kathy outlines the approach, while Izzy and Amanda discuss the realised benefits of the approach and discuss its implementation at Birmingham Women’s and Children’s NHS Hospital, that offers expert care to more than 90,000 children and young people from across the country per year. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/ep1-restoration-and-healing-from-harm-toni-hall/ Contact us: england.sicklecellreview@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell. In episode 3 patient Stephanine George and Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services discuss sickle cell in children and young people. They are joined by Amanda Cope, advanced nurse practitioner in haemoglobinopathies at Birmingham Children's Hospital and Izzy Adams, education nurse for haemoglobinopathy across the West Midlands HCC. Birmingham Women’s and Children’s NHS Hospital, offers expert care to more than 90,000 children and young people from across the country per year, so we are delighted to have Amanda to explain some of the signs to look out for, that might signal a child or young baby with sickle cell is in crisis. While Izzy discusses the importance of the Education Health and Care Plans in supporting children and young adults in schools and college. They are joined by Carly Honey, Ward manager and Chelsea Soka, lead haemoglobinopathy nurse, both from ward 10 at Manchester Royal Infirmary. This is one of seven, new sickle cell disorder emergency department bypass units that NHS England is supporting. Carly and Chelsea discuss some of the ways that staff on the ward support young people and their families who are transitioning to adult services. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-sickle-cell-in-children-and-young-people/ Contact us: england.sicklecellreview@nhs.net

Some important information from the NHS to help you stay well this winter. This is a audio version of the We’re Here To Help You Stay Well This Winter campaign leaflet 2024. www.nhs.uk/staywell A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/were-here-to-help-you-stay-well-this-winter-transcript-of-audio-version/ Connect with us: Facebook - https://www.facebook.com/NHSEngland/ Twitter - https://twitter.com/NHSEngland Instagram - https://www.instagram.com/nhsengland

This podcast is hosted by Ian Jones, Implementation lead, Register with a GP surgery service, NHS England. The Register with a GP surgery service enables healthcare workers to take patient registrations online quickly and easily. It is free to all practices in England and designed to reduce administrative burden on GP practice teams by gathering patient information and matching it to health records. It is also designed to significantly reduce barriers for people wanting to access primary care services. It integrates seamlessly with other NHS services and has a high satisfaction rate, with 95% of patients reporting a positive experience. In this episode we’ll discuss the reasons why a national digital service benefits both practices and patients and what support is available to help GP practice staff get up and running. For more information visit Register with a GP surgery - https://digital.nhs.uk/services/register-with-a-gp-surgery-service A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/what-difference-does-a-national-registration-service-make/ Contact us: england.ney.pctransformation@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores the work the NHS is doing to improve the health outcomes and quality of life of people with sickle cell. In episode 2 Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services, is joined by patients Chris Abdulahi, Anthony Mason, Stephanie George, who share their lived experience of sickle cell, while Chris and Anthony also share the impact of their sickle cell on their physical and mental health. While Tomas Ince, Clinical Transformation Lead for the London Universal Care Plan and Mary Emery, consultant paramedic with London Ambulance Service, share evidence of how the London Universal Care Plan is leading to safer care with greater personalisation as well as equality of care for their sickle cell patients. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-how-digital-care-records-are-transforming-care-for-people-with-sickle-cell/ Contact us: england.sicklecellreview@nhs.net

Sickle cell is a life-long debilitating condition that predominantly affects people of black African and black African Caribbean background. This podcast series explores what it is like to have sickle cell and what the NHS is doing to improve sickle cell care following publication of the No One’s Listening report. In episode 1 Dr Dianne Addei, a consultant in public health medicine and NHS England’s lead for sickle-cell services, is joined by patient, Stephanie George, and Dr Rossby Awadzi, a North-west London haematology doctor to help clinicians, patients and the public to get a better understanding of sickle cell. Stephanie explains what it is like to live with sickle cell, while Dianne and Rossby discuss the benefits of genetic blood testing ahead of blood transfusions, the sickle cell patient education programme, role of staff education and Dianne provides an update on the new NHS sickle cell disorder emergency department by-pass units. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/transcript-podcast-1-understanding-sickle-cell-and-the-role-of-education/ Contact us: england.sicklecellreview@nhs.net

Audio version of the NHS invitation for winter flu & COVID-19 vaccinations for people aged 65 and over. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/flu-covid-19-vaccination-audio-invitation-65/ Contact us: england.contactus@nhs.net

Audio version of the NHS invitation for a winter COVID-19 vaccination for people at increased risk of serious illness because of a health condition. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/covid-19-vaccination-audio-invitation-increased-risk/ Contact us: england.contactus@nhs.net

This podcast provides information on the NHS respiratory syncytial virus (RSV) offer for eligible people aged 75 to 79 years, including those who have recently turned 80. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/nhs-respiratory-syncytial-virus-rsv-vaccination/ Read more at www.nhs.uk/rsv-vaccine.

The Patient safety healthcare inequalities programme has resulted in the generation of recommendations for improvement that were co-designed with clinicians, patient safety specialists, people with lived experience or expertise in inequalities, and our lay patient safety partners (PSPs). In particular, our two PSPs were part of this large multi-disciplinary group which met virtually each month. Here the PSPs describe their backgrounds and reasons for helping the national patient safety team and outline how they have contributed to the plan for reducing patient safety healthcare inequalities. They describe how they were able to be a voice for people from ethnic backgrounds that are often not heard; to shape future NHS services making them more inclusive and safe; using ‘real time insight’, to help to close the gap in health inequalities and provide more equitable access to services. As part of the team they were able to challenge perceptions of barriers and bring solutions in how to overcome them. They have also contributed by helping to develop the role of PSPs by being involved in discussions about how to shape the role and how to ensure recruitment is effective in attracting people from diverse groups.

A short podcast with colleagues in Cornwall talking about the benefits of Life planning and how they can support people with a learning disability and autistic people to move out of mental health hospitals. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/life-planning-in-the-south-west/ Contact us: england.learning.disability@nhs.net

A short podcast where Amy talks about her personal experience of life planning and how it supported her to move out of a mental health hospital. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/amys-story/ Contact us: england.learning.disability@nhs.net

National Medical Examiner System - https://tinyurl.com/2z6e8en2 Medical examiners are senior doctors who provide independent scrutiny of the causes of death and are supported by medical examiner officers. They provide that independent scrutiny in three ways. They carry out a proportionate review of the medical records. They offer bereaved people an opportunity to ask questions and raise concerns. They also talk to the doctor who is completing the medical certificate of cause of death. If medical examiners detect a concern, they pass it on to established clinical governance processes that are in place at the relevant provider to be looked at in more detail. Two patient safety partners were a key part of our implementation group. As lay representatives, patient safety partners bring a different perspective in terms of patient safety that's been very valuable and ensures that bereaved people are central to the work. They also shared close family experiences with the group and championed an approach that ensured that the key material is available in 12 languages. Here one of our PSPs describe their experience of working with us and what they would recommend to others to enable real partnership in co-designing healthcare. For more information regarding this topic, please email us patientsafety.enquiries@nhs.net

A conversation about why acute physical deterioration needs addressing and how the acronym PIER (Prevention, Identification, Escalation and Response) can help do this across system pathways. Featuring Dr Aidan Fowler, National Director of Patient Safety in England and Laura Hailes, Nurse and Senior Improvement Manager at NHS England in the National Patient Safety Team. PIER is referenced on this page - https://www.england.nhs.uk/patient-safety/marthas-rule/ A transcript of this episode is available on our website - https://www.england.nhs.uk/patient-safety/managing-acute-physical-deterioration-through-the-prevention-identification-escalation-response-pier-approach/

Your GP record suggests you may not have had 2 doses of the MMR vaccine. You need both doses for long-term protection against measles, mumps and rubella. It's now quicker and easier for you to catch up. You can book an appointment with your GP surgery, or you may be able to get your free MMR vaccine at some community pharmacies in certain areas. You can check if pharmacies are offering MMR vaccine walk-ins in your local area using the links at the top of this web page. You do not need to do anything if you’ve already had 2 doses. Please check your vaccination history in the NHS App, or you can contact your GP surgery if you’re not sure. The NHS offers MMR vaccination because these infections spread easily between people. They can lead to serious problems including meningitis, blindness, hearing loss and risks during pregnancy. It’s important you get fully vaccinated because measles cases are increasing in England. MMR vaccination is the most effective way to protect yourself. It also helps protect people who cannot be vaccinated, such as unborn babies, newborn babies and anyone with a weakened immune system. Find out more about MMR vaccination at www.nhs.uk/mmr. Information is also available in easy read and other languages and formats on this web page.

The Patient Safety Incident Response Framework (PSIRF) is a new approach to learning from patient safety events in a way that leads to improvement in care. It was published in August 2022 and mandated in the NHS Standard Contract in April 2024.   In this podcast, Tracey Herlihey from NHS England’s national patient safety team talks with Jenny Coverley from Middlewood Practice in Cheshire about her experience applying PSIRF principles in general practice. If you would like to get in touch about the content of this podcast, please contact us on patientsafety.enquiries@nhs.net. Find out more about PSIRF on the NHS England website https://www.england.nhs.uk/patient-safety/patient-safety-insight/incident-response-framework/

This NHS England podcast is about innovative ways of working with people and communities, and specifically about how GP surgeries in Nottingham used an engagement process to learn how they could improve their support for patients with Type 2 Diabetes. You'll hear from Jo, a GP, Helen, a practice manager and Liv, a trainee practice manager who are all based in surgeries in an area of high social deprivation in inner city Nottingham. There is a transcript of the podcast available here: https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-improve-support-for-diabetes-in-nottingham/ Co-Create website: https://www.wearecocreate.com/ You can find the statutory guidance here: https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/ You can find more information about training and development in this area here: https://www.england.nhs.uk/get-involved/learning-and-support-offers/ You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here: https://future.nhs.uk/pppnetwork You can contact the people and communities team at NHS England by emailing: england.engagement@nhs.net

This NHS England podcast is about innovative ways of working with people and communities, and specifically about how co-production is helping develop better long term support for stroke patients in West Yorkshire. You'll hear from Katie Johnson, Rehab & Life After Stroke Clinical Lead for the West Yorkshire & Harrogate Integrated Stroke Delivery Network and Andy Galloway, from the New Citizenship Project. This work was part of the ambition of the West Yorkshire Integrated Care Board to promote a culture of co-production across its workforce and NHS Leadership Academy Yorkshire and Humber’s ambition around strengthening how we work with communities, New Citizenship Project was commissioned to work with five identified projects across West Yorkshire. This is part of a wider piece of work within West Yorkshire Integrated Care Board to develop a shared definition and principles of co-production. There is a transcript of the podcast available here: https://www.england.nhs.uk/long-read/podcast-working-in-partnership-with-people-and-communities-to-support-stroke-patients-in-west-yorkshire-2/ New Citizenship Project website: https://www.newcitizenship.org.uk/ You can find the statutory guidance mentioned throughout this podcast here: https://www.england.nhs.uk/publication/working-in-partnership-with-people-and-communities-statutory-guidance/ You can find more information about training and development in this area here: https://www.england.nhs.uk/get-involved/learning-and-support-offers/ You can join the #StartWithPeople network, for everyone interested in how we work with people and communities here: https://future.nhs.uk/pppnetwork You can contact the people and communities team at NHS England by emailing: england.engagement@nhs.net You can find more podcasts from NHS England here: https://www.england.nhs.uk/podcasts/

This podcast features Dr Alan Fletcher National Medical Examiner and Suzy Lishman, Senior Advisor on Medical Examiners at the Royal College of Pathologists discussing what the changes to death certification processes and new requirements to be introduced with the statutory medical examiner system will mean for medical examiners, medical examiner officers and others involved in death certification.