New Process Podcast

#050 Answering this question on multiple levels live at the New Process Conference.In this episode, I'm talking to Michael Bögle about the question “Why are we here?”. It's a super special episode because it's not only the 50th episode of the New Process Podcast, but also the first live podcast recorded at the New Process Conference!We take a look at this question on several levels — from the location, to the conference, to our personal purpose in life.Today’s Guest:Michael BögleHe is Senior Director Management System & Authorities at Lufthansa Technik.Michael developed and introduced the process-oriented integrated management system of Lufthansa Technik Group.He is working for Lufthansa in different engineering and management positions since 1987 and holds a degree in aircraft engineering.You’ll learn:WHY are we here?I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode50---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#049 Let's explore Bonitasoft's approach to revolutionizing process automation.In this episode, I’m talking to Charles Souillard, CEO and Co-Founder of Bonitasoft. It’s a BPM tool with a focus on flexibility and user engagement in process automation. We describe its core features, including visual process modeling and analytics, designed for a wide range of users. The discussion also covers how Bonitasoft facilitates user involvement in process optimization and supports the disruption of established processes. Additionally, we look at the trends in the BPM market and what Bonitasoft plans for its future development. Charles also gives some very interesting examples. Today’s Guest:Charles Souillard Charles is CEO and Co-Founder of Bonitasoft. After co-founding Bonitasoft in 2009, he became CTO and 6 years later COO of the company. Since September 2022, he leads Bonitasoft as CEO. Before co-founding Bonitasoft, Charles was head of the core Bonita software development team within Bull Information Systems. Charles holds a Master's degree in Computer Science from Polytech de Grenoble.Bonitasoft’s mission is to unleash the full potential of development teams to create automated, process-based, sustainable applications that support innovation and competitive advantage for business.Their product, the Bonita Platform, is primarily used to automate business processes. But as you will learn, you can also use it for process insights.With an ecosystem of more than 240,000 members and customers in 75+ countries, Bonitasoft provides an open source platform for digital process automation. In 2024, there are 74 employees in France, Spain, and Canada. You’ll learn:What the underlying philosophy of Bonitasoft isWhat the core elements of the tool areHow the Bonita Platform looks likeHow to proceed to automate processesHow you can use the platform to analyze your process performanceHow Bonitasoft supports to involve the people into the work on processesHow Bonitasoft supports to disrupt established processesWhat the future trends of the BPM tool market in general are and what Bonitasoft has on their roadmap for the futureHow to start process automation with BonitasoftI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode49---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#048 Let's consider the different generations in terms of processes.In this episode, I'm talking to Leona Holzbecher about how different generations influence change and transformation. We take a deep dive into the categorization of the different generations and look for stereotypical characteristics that can lead to conflict. How can this diversity be used to get people excited about processes? And how can we inspire different generations for processes? Let's find out… Today’s Guest:Leona Holzbecher Leona is a psychologist and systemic coach and has just started her own business "Leona Holzbecher Consulting" to coach companies and people to rethink their why from a psychological perspective. She has a lot of experience in change management in a large corporation. Leona holds a Master's degree in Psychology and has completed trainings in System Intervention and Organizational Development and Transformation. I met Leona at the Hello.Beta live event in Hamburg last year and I really liked her Barcamp session on "Leading across Generations". — And we just had to record a separate podcast episode to dive deeper into this. You’ll learn:What the different generations areHow they are categorizedWhat the stereotypes and conflicts of the different generations areHow this affects the work environment in generalWhat we as process guys can learn from this to get different generations excited about processesI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode48---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#047 Let’s find out how the tool ShiftX with a human-centric approach and its own notation can help to rethink processes!In this episode I'm talking to Eigil Sagafos about the BPM tool ShiftX that he and his colleagues are developing. Eigil explains what the ShiftX philosophy is and what it looks like.He points out why it has a completely unique notation and how he thinks ShiftX helps get people excited about processes.Eigil also ends with a really cool offer for the New Process community.Today’s Guest:Eigil SagafosEigil is CTO of ShiftX. He co-founded the company together with Nikolai Strandskogen and Kjetil Jortveit in 2018 in Oslo.ShiftX is a fast-growing tech company from Norway, and ShiftX is also the name of the BPM tool they are developing.They say it is an easy-to-use, no-code, drag-and-drop process visualization tool with connected data that enables everyone in an organization to quickly map and understand processes, routines, and customer journeys.You’ll learn:What the underlying philosophy of ShiftX isHow it looks likeHow to map processesHow to retrieve these processes in ShiftXHow ShiftX helps to inspire people for processes and how it supports to trust peopleWhat on the roadmap for the future is, what it costs and how you can try itI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode47---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#046 Let’s focus on the human-centric aspect (again)!In this episode, it's all about getting human-centric. I’m talking to Julia von Winterfeldt about the power of human connection and the principles and methods she uses to unlock it. We also discuss how to discover and live one's purpose to increase satisfaction and self-efficacy. Of course, we combine her experiences and recommendations with the human-centric BPM approach. I learned a lot from her program, and I'm sure you'll have some "aha" moments in this episode as well. Today’s Guest:Julia von Winterfeldt Julia is CEO of SOULWORX. She founded SOULWORX in 2015 to unlock the power of human connection. Before founding SOULWORX, she worked in senior management positions for various global consulting companies for nearly 20 years. Julia is passionate about purpose. She is continuing to create and co-elevate Future of Work and a new era of Leadership for a meaningful and more connected future. She is also the co-host of the podcast “beziehungsweise” — a German podcast that focuses on human connection. You’ll learn:What the power of human connection really isWhat principles and methods Julia applies to unlock the power of human connectionHow you can discover your individual purpose and - even more important - how to live your purpose to increase contentment and self-efficacyWhat a team purpose is and how to develop - and benefit from - thisJulia also shares her recommendations on how to get to a more human-centric BPM approach. — Really interesting!And, we are also taking about my experiences in discovering my purpose and bringing this to life with New Process — as a result of participating in Julia’s self-leadership program.I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode46---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#045 Let's take a deep dive into the topic of digital mindset.In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it. Of course, we set in relation to BPM in general and for a specific business process in particular. Julian also has an offer for the New Process Community. Today’s Guest:Julian KnorrJulian is Founder and CEO of ONESTOPTRANSFORMATION AG. He founded ONESTOPTRANSFORMATION AG in 2018. They focus on analyzing and developing a Digital Mindset and the competencies you’ll need for the future. He also gives lectures on digital mindset at Frankfurt School of Finance and Management. In addition, Julian is host of the Mindset Coffee Podcast since 2020. He studied Business Administration at Otto-Friedrich-University of Bamberg and holds a Bachelor’s and a Master of Science degree. You’ll learn:What a digital mindset isHow to analyze and develop a digital mindsetHow to leverage this for BPM in general or for your specific business process in particularHow to test Julian’s Mindset NavigatorWhat he offers to the New Process Community to develop the mindset of your own process communityI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode45---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024.In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which are no longer relevant from their individual perspective. We talk about why and how he started his research, what he has learned about the evolution of BPM topics over the years and - of course - which skills need to be learned and are not relevant for 2024 based on his research. Today’s Guest:Zbigniew Misiak Besides this outstanding research work, Zbigniew is Senior Consultant at BOC Information Technologies Consulting since 2006. BOC Group is the company behind the BPM tool ADONIS. Zbigniew blogs about BPM at BPMTips.com — A blog he already started in 2008. He holds a Master’s degree in Business Informatics from SGH Warsaw School of Economics. Zbigniew lives in Warsaw together with his wife and his daughter. Personally, he likes to sing and read. — And he is a real BPM enthusiast! He even published a BPM course on Udemy and he also published a BPM Book in Polish Language, and he is working on an English book, too. You’ll learn:What the hot bpm skills are which you have to learn for 2024Which skills are not relevant anymoreWhat his bpm experiences wereWhat his recommendations on how to get people excited for processes areI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode44---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#043 Let’s find out how to get people excited about processes through branding and storytelling!In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of course, how to apply that to processes. How do creativity and process get along in general? Let's find out…Today’s Guest:Carolin JungeCaro is founder and CEO of “oh boy!”. oh boy! is a branding company with a focus on brand identity and how to bring it to life. With storytelling and cool ideas for every touchpoint, they make corporate, personal, and employer brands more exciting. Before founding oh boy!, Caro worked at Etengo as Team Leader Marketing with a focus on how to develop positioning and brand strategy. Before that, she worked as Head of Marketing & Sales for a fashion start-up with a focus on B2B brand positioning, and she established the brand in the German retail market in 600 stores such as KaDeWe and Galerie Lafayette. She studied Music and Creative Industries at Popakademie Baden-Württemberg Caro also completed a training as a grief coach and plans to revolutionize the German grief culture. You’ll learn:What the difference between branding and storytelling isHow she helps companies to find their brand voicesWhat the most helpful methods for successful branding and storytelling areWhat Caro's tips are for getting people excited about processes in relation to her methods.What a grief coach is and what she has learned from this training.How you can apply all this to rethink your processI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode43---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#042 Let’s recap 2023 together and explore what the top topics for 2024 are.In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024. Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2024. Finally, I provide my own outlook to 2024 and share with you, what I’m planning to work on to rethink processes and to find new ways to inspire people for processes. Today’s Guests:Caspar Jans Caspar is Senior Director Transformation Solutions EMEA at Software AG and has been one of my guests of the New Process Podcast before to talk about ARIS. Wil van der Aalst Wil is the godfather of process mining, Professor at RWTH Aachen, and Chief Scientist at Celonis. Check out this episode with him.Gia Thi Nguyen is currently working at SAP in Singapur as VP for SAP Signavio’s Market Impact in Asia. He also has a really cool LinkedIn video series called “Tea with Thi” about digital transformation. I recorded an episode about change and transformation in complex organizations. Martin Holling Martin Holling is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany a real BPM enthusiast. I recorded a recap of my tool interviews with him Seyed Ahmad Daliri Seyed is probably THE process thought leader and BPM Consultant from Iran. Christoph Piller Christoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard”. I recorded an episode about how the notation PASS supports a human-centric BPM approach. You’ll learn:What the recommendations of the BPM thought leaders on LinkedIn for 2024 areWhat the top topics of the New Process Community for 2024 areWhat is coming for the New Process Community in 2024 to support you best in rethinking processes and inspiring people for processesI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode42---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#041 Let's have a talk about Process Mining and the best ways to implement it in your organization.In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative technology.We elaborate on their journey in implementing Process Mining, from the overall strategy to managing individual use cases, and the steps they take to maintain and operate a process. Furthermore, we also discuss how they get their team excited about Process Mining.Today’s Guest:Jean-Marc ErieauJean-Marc is working at MANN+HUMMEL as Director Process Mining and Execution Management.MANN+HUMMEL is a leading global company in filtration technology. Under its two business units, Transportation and Life Sciences & Environment, MANN+HUMMEL develops intelligent filtration and separation solutions that enable cleaner mobility, cleaner air, cleaner water, and cleaner industry.Jean-Marc has been working for MANN+HUMMEL for more than nine years in different supply chain positions, and he was as an expat in Shanghai until COVID-19. Today, he works in MANN+HUMMEL’s headquarters in the Ludwigsburg, Germany.Before joining MANN+HUMMEL, he worked for different other companies, always with a focus on production, distribution logistics, and supply chain management.Jean-Marc studied Business Administration at Baden-Württemberg Cooperative State University.You’ll learn:How the BPM and Process Mining setup at MANN+HUMMEL looks likeWhat the initial trigger was to think about the application of Process MiningHow Jean-Marc convinced his top management to invest in Process MiningHow they did proceed to implement Process Mining overall, how they are driving a single process mining use case, and what they are doing afterward to operate a processWhat they did to get the people excited about Process MiningI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode41---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#040 Let's dive into the insights from the Hello.Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation.In this episode, we take a special journey through the Hello.Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation.From the importance of building resilient organizational structures to intergenerational leadership, this episode covers a wide range of topics. We discuss encouraging honest discussion and emotion in the workplace, and how artificial intelligence tools can help innovate processes. We also explore the critical role of psychological safety in the workplace. Let's dive into the future of work together!Today’s Guests:I got to talk to seven great people that evening:Adrian Gerigk, the moderator of the eventLara Hahn and Nicolas Stemmler about the importance of resilience systems, both are consultants at IOS the Institute for Organizational Development and Systemic Consulting in HamburgLeona Holzbecher from Siemens Healthineers about leading across generationsKatharina Pletl about three simple questions on how a transformation really hurts, Katharina is working at AKDB, an institution for municipal data processing in BavariaI also talked to Sonja Mayer from yellow mint design about how to use art/image AI to improve processesLaura Liebisch from Capgemini Invent and Sven Heese from New Work Hub about the Game Changer Psychological SafetyAnd finally - to sum it all up - with Tobias Krüger founder of Hello.Beta.Hello.Beta GmbHHello.Beta, founded by Tobias Krüger, is a community focused on New Work and organizational transformation. With over 300 members, it brings together professionals interested in innovative work practices and agile methodologies. The platform facilitates idea exchange, learning, and events like bar camps, fostering a collaborative environment for exploring modern workplace dynamics.You’ll learn:How to build resilient organizational structures and culturesHow to lead effectively across different generationsHow to create space for honest discussion and emotionWhat art AI tools you can use to improve your processand what the importance of psychological safety in workplaces isI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode40---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#039 Let's take a closer look at one of the largest process automation initiatives in Germany.In this episode, I’m talking to Daniel Matka. We are exploring the practical application of process automation at Robert Bosch, which is one of the most significant process automation initiatives in Germany.We delve into how Robert Bosch's process automation initiative is structured and what sets it apart. Daniel shares recommendations for other organizations looking to tackle this challenge, providing insights into the best approaches.How can we effectively engage and inspire the team working within processes to get excited about process automation in this transformative journey? Let’s find out..Today's Guest:Daniel MatkaDaniel is project manager and product owner in the area of business process automation with a focus on workflow engines with low-code and no-code features at Robert Bosch Semiconductor Manufacturing in Dresden. Mastering highly complex manufacturing processes and automating networked business processes are at the heart of his vision for an easy-to-use workflow and component toolset.He is also a member of the act “Madstep”, a group that brings entertainment in a quite innovative approach on stage.Daniel holds a diploma in manufacturing engineering from the TU Dresden.You’ll learn:How Robert Bosch’s process automation initiative looks likeWhat Daniel recommends to other organizations on how to approach this challengeHow you can learn more about process automation and how to startHow to handle the fear of people that process automation may cut jobsAnd, we are talking about how to get the people working in the processes excited about process automationI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode39---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics.In this episode, I’m talking to the “Process Wizard” Christoph Piller.He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS.Christoph also explains what to make of his LinkedIn description "Hyperautomation Evangelist" and "Process Sprint Knight" and shares his thoughts on BPM and AI.Today’s Guest:Christoph PillerChristoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard" and invites experts to join him on his vodcast "On a Melange with the Process Wizard” for intensive process talks.Before, he worked as a Hyper-Automation Evangelist at Bitpanda, as Senior Business Process Consultant at Viessmann (specifically for HR) as well as created the Center of Process Excellence & Automation at Career Partner. Lately, he started working for Stadtwerke München as Senior Process Consultant.Christoph lives in Denkendorf, Germany.Personally, he loves to take care of his three (baby-) girls and to make his wife crazy together with them.You’ll learn:What the Subject-oriented BPM approach and PASS areWhat PASS can do better than other notations such as BPMN 2.0 or UPNWhat his favorite PASS project was and how to get people excited for this approachWhat hyper-automation is and what a Process Sprint Knight doesWe’ll also talk about his thoughts on BPM and AI as well as his top tips to get to a more human-centric BPM approach.I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode38---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#037 Join us two BPM nerds talking about feelings, roles, standardization, and a big announcement.In this slightly different episode, I'm talking to Martin Holling for the second time. In addition to the topics that Martin and I have on our radar at the moment, Martin shares insights into his BPM journey at KEMNA BAU. And we delve into one of my favorite topics of New Process: the role concept. What are the important elements? And how can we distinguish between roles that work in the process and roles that work on the process? Let's find out…And, by the way, we are releasing a big announcement for the New Process community in the episode!Today’s Guest:Martin HollingMartin is one of the New Process Podcast listeners who have listened to every single episode and he is a real BPM enthusiast. He has been working for Siemens in various Process Management positions in Siemens’ Energy sector for nearly 20 years. During that time, he developed and implemented a BPM framework that covered a lot of the New Process Principles.After leaving Siemens, he worked as a Senior BPM Consultant for four years. Today, he is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany.In parallel, he is offering his experience as a self-employed management consultant at living-processes.deAs much as time besides work and his family – he is married and has 3 daughters – allows, he is singing in a local choir and restoring a classic car together with his brother.You’ll learn:What Martin and I have on our radar right nowWhat Martin’s BPM journey at KEMNA BAU looks likeHow to differentiate between roles working in the process and on the processWhat the important elements of a BPM role concept areHow to successfully approach a process standardization projectWhat the big announcement for the New Process Community isI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode37---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#036 Let's take a look at process automation from a human-centric BPM perspective.In this episode, I'm talking to Nico Bitzer about process automation and how to get people excited about it. We talk about common mistakes process owners can make when implementing automation and Nico gives his tips on how to do it better.But what can we do to get people excited about automation when there is a chance that automation might cut jobs? Let's find out...Today’s Guest:Nico BitzerNico is the co-founder and CEO of Bots & People, an automation enablement startup with a vision to eliminate repetitive tasks and create meaning for everyone.Before establishing Bots & People in 2020, Nico worked at PricewaterhouseCoopers Germany in the areas of People & Organization and Digital Learning. He holds a Master of Science in Business Education from the University of Mainz.His personal interests encompass technology & innovation, entrepreneurship, and people transformation. Additionally, he is the co-host of the Bots & People podcast.You’ll learn:What Process Automation really is aboutHow to get people excited about Process AutomationWhat Nico recommends to organizations as well as process owners to get started with Process AutomationWhat his favorite Process Automation project isHow you can start to automate your processesI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode36---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#035 Let’s discuss the advantages of UPN and how it can support the human-centric BPM approach.In this episode, I'm talking to Walter Bril about the main aspects of Universal Process Notation (UPN) and how it supports the human-centric BPM approach. We discuss the five questions that need to be answered and compare it to other notations such as BPMN 2.0. What is the advantage of UPN? Do you really not need swim lanes to model processes in a lean way? Let's find out..Today’s Guest:Walter BrilWalter is the co-inventor of UPN. He developed UPN in the early 2000s alongside several colleagues at Nimbus, a company later acquired by TIBCO.Before joining Nimbus, Walter worked as a Process Consultant for various companies in the Netherlands. Today, he holds the position of Customer Success Manager at Elements.cloud, a platform that can also be utilized for mapping processes in UPN.Walter lives in Nuth, located in the southern Netherlands, close to the German border and not far from Aachen.You’ll learn:What the core principles behind the lean and clear approach of UPN areWhat UPN looks likeWhat the five essential questions of UPN areHow to adopt UPN's human-centric approach as an alternative to traditional BPMN 2.0 methodsHow to start using UPNI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode35---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#034 Let’s wrap up all of the tool interviews to find the best human-centric BPM tool!In this episode, I summarize all the findings from the tool interviews on my journey to find a human-centric BPM tool. I will not be doing this wrap-up alone, but I have invited a special guest: Martin Holling.We're going to look at each and every tool according to our own list of criteria.Did we find one in the end? You'll find out in this episode.Today’s Guest:Martin HollingMartin is one of the New Process Podcast listeners who have listened to every single episode and he is a real BPM enthusiast. He has been working for Siemens in various Process Management positions in Siemens’ Energy sector for nearly 20 years. During that time, he developed and implemented a BPM framework that covered a lot of the New Process Principles.After leaving Siemens, he worked as a Senior BPM Consultant for four years. Today, he is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany.In parallel, he is offering his experience as a self-employed management consultant at living-processes.deAs much as time besides work and his family - he is married and has 3 daughters - allows, he is singing in a local choir and restoring a classic car together with his brother.You’ll learn:What the results of all the tool interviews I conducted throughout the last your to find a human-centric BPM tool areWhat criteria can be applied in the search for a human-centric BPM toolWhat Martin’s recommendations are to rethink processesI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode34---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#033 Let's find out how to engage people in complex change projects.In this episode, I'm talking with Gia Thi Nguyen about change and transformation in complex organizations. He summarizes his experiences from various change projects and relates them to the human-centric BPM approach. Let's find out how he got all the people involved in the transformation and what he recommends to process owners to get people on board for complex change projects. We also talk about process mining and its impact on these change projects.Today’s Guest:Gia Thi NguyenThi is currently working at SAP in Singapur as VP for SAP Signavio’s Market Impact in Asia. Before that, he worked for nearly 20 years in various roles at Siemens. To highlight and summarise, he worked in six countries with various functions from being a CIO in Vietnam implementing SAP for a company and plant that was set up in parallel, restructuring and turning around acquired companies in Spain as the CFO, or leading as the Global Head of Operational Excellence for Siemens Digital Industries change on a large scale by kickstarting Siemens’ Process Mining journey with the introduction of a Digital Twin of the organization.He enjoys supporting the Plastic Bank and is also on the board of the German non-profit organization of the Plastic Bank Foundation.Thi also has a really cool LinkedIn video series called “Tea with Thi” about digital transformation which is quite entertaining and interesting at the same time.You’ll learn:How to get all the people on board for transformationsIncluding Thi’s recommendations to process owners to get people on board for complex change projectsand what to take into account in complex organizationsWe’ll have a follow-up on the previous episode with Wil van der Aalst and talk about Thi’s experiences in introducing process mining at Siemens, especially with regard to different countries and cultures.I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode33---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#032 Let’s deep dive into the topic of process mining with the godfather of process mining himself.In this episode, I’m taking a closer look at process mining and how it can help to take BPM to the next level. To do this, I had the honour of talking to the godfather of Process Mining himself: Wil van der Aalst!In addition to Wil's experiences and recommendations on how to get people involved in process mining activities, we're also discussing what the future of process mining and BPM might look like, and how Wil sees the influence of AI on BPM and work in general.Today’s Guest: Wil van der AalstWil is Alexander-von-Humboldt professor at RWTH Aachen University, Chief Scientist at Celonis, and is also known as the "Godfather of Process Mining".He studied Computer Science at Eindhoven University of Technology and received his PhD in mathematics in 1992.Wil is a thought leader, author, and speaker in the fields of data science, business process management, and process mining and Wil is one of the most cited computer scientists in the world.He is father of four children and he is living with his wife and their dog in Aachen. Besides all his professional roles, he also likes to hike - for example in the Alps.You’ll learn:How to involve the people working in the processes in process mining activitiesHow to convince top management to invest in process miningWhat Wil expects for the next 10 years to come in the area of BPMHow Wil sees the influence of AI on BPM and work in generalWhat Wil’s experiences with being sensitive to different cultures, the uniqueness of people, and their needs in the context of processes areWhat Wil’s top recommendations on how to rethink processes areWhere to learn more and how to start with process miningI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode32---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

#031 Let’s find out how the concept of process-bility can help you to improve your process modeling.In this episode, I’m talking to Kevin Tan and his concept of process-bility. With the help of three elements process modeling can be made easier for people to understand, so that they can get more excited about processes in the first place. Let’s find out how to implement these elements to our process models.Today’s Guest: Kevin TanKevin Tan started his career as an analyst programmer and business analyst and evolved over 25+ years into a Senior Business Process Analyst and Thought Leader in Process Modeling.Today, he is working for Greater Western Water in Australia, before this he worked for a number of companies in industries such as insurance, supply chain, utilities, technology, education, and telecommunications in Singapore, Taiwan, Thailand, Malaysia, and the UK.If you are interested in process modeling, you definitely have to follow him on LinkedIn where he shares a lot about the concept of process-bility.You’ll learnHow to get people excited by improving your process modeling with process-bilityWhat the core elements of process-bility areHow to apply process-bility to your own process modelsI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode31---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist