New Process Podcast
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Mirko Kloppenburg from NewProcessLab.com shares all the learnings and insights of his journey to rethink processes so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes. Learn how to use the human-centric New Process approach - a symbiosis of New Work and Business Process Management - to push your business process or even the Management System of your organization to the next level and to inspire people for processes. Mirko has been working in several process management positions within the aviation industry for 20+ years. An industry which is known for its high safety standards and high process maturity level. Now, Mirko helps you to transfer these experiences to your own processes. He explores topics such as process purpose, process strategy, process design and improvement including process mining and RPA, process modeling, process implementation and process steering as well as improvement of process execution (i.e., lean, kaizen, six sigma) so that you can generate benefits immediately. Mirko challenges CPOs, process owners, architects, vendors, consultants, researchers, and cross-industry experts in interviews and provides answers to your questions in the ‘Ask Mirko’ sessions! Don’t miss it. Hit subscribe and get ready to rethink your process.
71 Episodes
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In this episode, I don’t talk about process modeling, process ownership, or AI in isolation. Instead, I step back and connect the ideas we’ve explored over the years into one picture: what New Process is today, how it grew from a way of thinking into a framework and now into a living knowledge platform, and what all of this means now that everyone is rushing to put AI on top of processes they never really understood in the first place. The line I carry through the whole episode is this: No AI...
#67 Learn more about the Top BPM Topics 2026 of the New Process Community as well as what the BPM Thought Leaders have on their list for the new year. In this episode, I’m sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2026. I’ve read every single answer and categorized it to identify the top BPM topics 2026 for you. Today’s Guests: But I will not only share the results of the survey with you, ...
#66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context. You’ll learn… What has happened since the last podcast episode Why I started working for Techniker Krankenkasse What my learnings of the past f...
In this episode, I’m talking to Henrik Niedieck about what it truly means to live processes 24/7 – professionally, personally, and even during vacation. We explore how process thinking becomes a mindset that shapes not only your work but the way you see the world – even from a beach chair. Today’s Guest: Henrik Niedieck Henrik is a Principal at Lumics Consulting – a joint venture between McKinsey & Company and Lufthansa Technik. For more than ten years, he has been supporting organization...
In dieser Episode spreche ich mit Henrik Niedieck darüber, was es wirklich bedeutet, Prozesse rund um die Uhr zu leben – beruflich, privat und sogar im Urlaub. Wir erkunden, wie aus prozessorientiertem Denken eine Haltung wird, die nicht nur die Arbeit, sondern auch den Blick auf die Welt prägt – selbst vom Strandkorb aus. Heute zu Gast: Henrik Niedieck Henrik ist Principal bei Lumics Consulting – einem Joint Venture von McKinsey & Company und Lufthansa Technik. Seit über zehn...
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