I'm sharing a recent podcast episode I recorded with my friends at A Breath of Fresh Air. Their podcast focuses on dental billing and they wanted my thoughts on our industry’s future. We talked about the surprising ways dental and medical billing might start to merge, and why having top-notch training and qualifications isn't just a good idea — it's a must. And, of course, we’re dishing out plenty of practical tips, insider insights, and a few laughs along the way. I hope this episode is helpful. Definitely check out their podcast for more dental billing talk! Links Essential Dental Services Breath of Fresh Air Dental Podcast: The Future of Dental Billing: Teresa Duncan Looks into her Crystal Ball ------------- https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Dealing with out-of-control claims can feel overwhelming but I’m here to help you get a handle on it. We’ll break down actionable steps to bring order to the chaos and make sure your dental aging report cleans up nicely. I’ll walk you through essential steps like setting up separate bank accounts to keep things organized, running insurance aging reports to keep track of pending claims, and sorting out those duplicate claims before deadlines hit. My advice on staying patient and organized will also be a key part of our discussion—these are crucial skills for mastering the insurance game. A few talking points: Run Your Reports Resubmit Older Claims Check Your Portals Check EFT Deposits Call-Chat-Inquire About Claims by Carrier Notify Patients about balances Reference: The Advantages of Electronic Transactions ------------- https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
YouTube: https://youtube.com/@odysseymgmt You should know a few facts about leaving a network before you make any big decisions. In this solo episode, I share tidbits from my hundreds of strategy calls with dentists and managers on this topic. Typically the call starts out with a focus on how much revenue can be generated and patient reactions. I’m more concerned with level-setting your expectations and taking care of your team members. Touchpoints: Losing patients will suck Why staying in touch with your patients is a requirement Plan to begin a year ahead of termination Are you ready to not just market but become a marketing machine? Your team can torpedo your out of network dreams Going out of network may not be the answer for you right now. Or this could persuade you to take the leap. I have no skin in the game. I just want you to be successful in your chosen business model. Hope this helps! Links: Schedule a strategy session with me Mastering Dental Marketing with Sean Hamel Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora Shake Up Your Marketing with Gary Bird of SMC National My events page ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
My Mid-Year Insurance Update webinar generated a lot of questions (as usual!). I couldn’t answer them all so I thought I’d share them with you. The webinar touched on Open Season, Medicare Advantage, audits, materials upgrades and participation considerations. This mixed bag of questions was fun to answer and I hope you are able to utilize the info! A few talking points: Navigating shared networks Billing for non-covered services Self-funded and fully funded Medicare Advantage fraud, waste and abuse training Links: The Mid-Year Insurance Update with Teresa Duncan How Medicare works with other insurance Coordination of Medicare and FEHB Benefits ------------- https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionally engaging marketing and gave us lots of examples. He talked about using killer videos and photos to rock Google My Business and then shared super creative ways to get your practice noticed in your community. I still have a lot to learn about videos and self-promotion! Ready to level up your marketing? Let's dive in! A few talking points: Humanizing dental practices through relatable experiences. Dental fear affects buying decisions, marketing crucial. Don't be afraid to express yourself in your community! Connect with Sean: Art of Dental marketing | Art of Dental Marketing gm strategy call | Pocket Video Coach IG: @artofdentalmarketing @storybaseddentalmarketing ------------- https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a stretch to call him a dental visionary. His Mouthwatch camera enabled low cost intraoral imaging at a time when documentation needs increased tremendously. It was a foray into teledentistry that led to our topic of virtual care solutions. Dentistry.one is helping dentists interact and treat patients who often can't make it into our offices. For all of you who want to help the underserved population but are reluctant to deal with state agencies, this is for you. I'm very hopeful about what Brant's doing and hope you become involved! A few talking points: Virtual dentistry’s staying power COVID-19’s impact on his teledentistry company The future of dentistry - I love this topic! Connect with Brant: mouthwatch.com | dentistry.one | LinkedIn ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! In this special mini edition of “Nobody Told Me That!” I turned the reins over to Rita Zamora of Connect 90 to share her expertise in social media content. Social media fatigue is real, but Rita has solutions. Bonus Tip – Get Some Help: If social media still feels too daunting, Rita advises considering professional help, such as the services offered by her team at Connect 90. They offer a free 30-day trial for social media management, with no obligations or long-term contracts. Connect with Rita Zamora: Website | Connect90 ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by industry experts Rita Zamora and Rebecca Herring, expect thought-provoking insights on the rise of virtual front desk teams and how they're revolutionizing patient interactions. From chatbots charming Gen Z to full virtual admin teams, we discussed the tech-savvy solutions reshaping the dental experience. Rebecca shares her tale of triumph with off-site admin teams, boosting efficiency and patient satisfaction. And don't miss Rita’s observations from a high-end salon's virtual reception team - could it be the blueprint for your practice's next big move? Pro tip: Personalized touchpoints like follow-up calls are still king, even in a digital world. So, if you’re considering a virtual workforce, tune in to rethink and refresh your approach to exceptional dental care. Connect with Rita Zamora: Website | Connect90 Connect with Rebecca Herring: Transformational Dental Coaching ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI, carrier and clinical arenas. He’s currently the VP of Clinical Affairs at Pearl. Dr. Barniv shared AI’s role in treatment case acceptance. Hint - it helps tremendously! We had a frank talk about how the carriers are using AI in adjudication. A few talking points: How does AI help dentists to efficiently examine historical images to chart disease progression Using AI to meet carrier documentation criteria Is AI just denying everything? This is one for the insurance nerds (my people😎). Enjoy! How to find Dr. Barniv: HelloPearl.com https://play.hellopearl.com/ E-Mail ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! In this episode, we tackle the financial challenges of operating a dental practice, with a special focus on managing supply costs and leveraging vendor relationships. Joining us is Ted Osterer, my friend from Synergy Dental Partners, who shares great advice to optimize dental practice operations. Look at all that we covered: Dental Supply Management Navigating PPO Challenges Role of Group Purchasing Organizations (GPOs) Partnerships for Cost Savings Empowering Independent Dentists I hope you find Ted's insights as valuable as I did. Thanks for listening! How to find Ted: LinkedIn Contact Number: 516-316-3671 ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! Lisa Greer is the California Dental Association’s dental benefit expert (and repeat guest!). We talked about quite a few topics including Change Healthcare and advice that can get you audited. We both firmly believe that the insurance coordinator is a key player in protecting the doctor’s license. Look at all that we covered: Navigating Change Healthcare's Issues Submitting treatment on claim forms CDT codes and how to stay updated Audit preparedness Medicare Advantage plans Fraud, Waste, and Abuse Training Educating the next generation I hope you find the rich insights shared by Lisa as practical as I did! How to find Lisa: Lisa Greer: lisa.greer @ cda.org LinkedIn ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry. We tackled these topics: Why collection conversations are scary Transparency and practice numbers Investing in training and employee retention How to reduce no-shows The business of dentistry Links from Episode: Novonee | Dentrix Training | Education with Dayna Johnson ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Don't forget to check out the video episode on YouTube! Understanding the impact of Dental Service Organizations (DSOs) is critical for every office manager and dentist. My friend Dr. Tony Stefanou - the founder of Connect the Dents - is a solid resource in this area. Even if you’re not planning to join one soon you should know how they operate and grow. We can all learn from the different business models which operate around us. I asked Tony what piques a DSO’s interest and that led to a great conversation about practice valuations. Take some notes with this one! We tackled these topics: Consolidation in the Dental Industry The Importance of Knowing Your Practice's Value Geography and DSO Expansion Practices in High Demand Honing in on DSO Affiliation Career Paths within DSOs Connect with Dr. Tony Stefanou: Connect The Dents LinkedIn ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Don't forget to check out the video episode on YouTube! Great employees are worth their weight in gold. Managing them is usually the most taxing part of the job. Different personalities, different ages - all of it comes with pros and cons. My guests - Michelle Coker and Matt Nelson from the California Dental Association - help offices with these challenges every day. We unpacked the nuanced dynamics of workplace communication and the generational differences coloring today's dental practices. I hope it’s helpful! We tackled these topics: Workplace Communication Onboarding & Training Importance Generational Differences Open Dialogue Effective Team Management Gender Dynamics in Dentistry Employee Mental Health The Value of Mentoring and Support Connect with Matt Nelson: LinkedIn | Email Connect with Michelle Coker: LinkedIn | Email California Dental Association: Website Conflict Management Book Recommendation by Matt: The Five Dysfunctions of a Team ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Don't forget to check out the video episode on YouTube! It’s always fun to have Rachel Wall back for hygiene updates. She’s the founder and president of Inspired Hygiene and is my go-to for shedding light on the latest trends and products in dental hygiene. We tackled these topics: The challenges of the various hygiene compensation models How a knowledgeable administrative team impacts patient communications Strategies for expanding service offerings in dental hygiene to keep pace with an evolving industry Newer treatments such as remineralization and enamel regeneration Connect with Rachel Wall and Inspired Hygiene: ➡️ Check out the Perio Protocol Online Bootcamp here Rachel’s Standard of Care free offering Inspired Hygiene | Website Inspired Hygiene (@inspiredhygiene) | Instagram Rachel Wall - Founder & President at Inspired Hygiene | LinkedIn Inspired Hygiene | Facebook Check out Dr. Emily Boge at Think Big Dental, as mentioned on the show. ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don’t forget to check out my other podcast Chew on This - A Dental Podcast! **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt
SHOW NOTES: Don't forget to check out the video episode on YouTube! Returning guest India Chance joined me for another infection control, bug-filled episode! She's the founder of Learn to Prevent and always teaches me something new. Sometimes I wish I didn't know it but it's important for our patients and practices. Some highlights from our talk: Infection Control and Compliance: Autoclaves - who knew they could be a hot topic? See what I did there? 😄 We talked tracking parameters for every autoclave cycle and how digital solutions are becoming the standard. HIPAA Compliance: She shared what to expect during an audit and how to deal with the stress on managerial staff and practice owners. India shares why it motivated her to create a comprehensive onboarding program for new hires. The Importance of Compliance: India talks about her transition from dental hygienist to an infection control inspector. Social Media and Compliance: The potential risks and repercussions of posting on social media platforms, especially concerning HIPAA, OSHA violations, and infection control breaches, are highlighted. Release forms and best practices for using patients' images or likeness on social media - make sure you have them or risk legal action! For more information on India Chance's programs and services, visit her website to learn more about infection control, HIPAA, and OSHA compliance. Connect with India: Learn2Prevent: https://www.learn2prevent.com/ FB: https://www.facebook.com/Learn2Prevent Learn2Prevent™️ (@learn2prevent) • Instagram photos and videos LinkedIn: https://www.linkedin.com/company/learn2prevent/ ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals! ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- YouTube: https://youtube.com/@odysseymgmt
Don't forget to check out the video episode on YouTube! In this episode, I sat down with Dr. Bryan Laskin – a dental tech entrepreneur, an author and a good friend. He's been on before (Ep 76) and just like last time, the conversation flowed. Dentistry is changing behind the scenes. We think of progress as materials updates and faster scans. But what happens when the changes occur behind the scenes yet have such a huge impact on your job? Some highlights from our talk: Digital Transformation and Interoperability: We started by exploring the progression of dentistry from analog to digital and now, Bryan's concept of interconnected dental practices. He emphasized the urgency of interconnected electronic dental records and the barriers hindering quality care and innovation. Patient Records and Compliance: The lack of standard procedures for patient data sharing and record access was a chief concern. We dissected the potential fines for non-compliance with federal regulations, and the absence of insurance coverage for such penalties. Bryan provided insights into efforts being made for the development of standards in dental data accessibility. Clinical and Business Integration: The focus then pivoted to the integration of clinical and business insights in dentistry for collective success. We delved into the necessity of this harmonious relationship and the impact it has on the industry as a whole. Challenges and Solutions: The discussion flowed into the challenges faced in dental practices, including misdiagnoses stemming from disparate referral forms and varied laboratory versions. The need for accurate information for precise diagnostics was heightened. Government Intervention and Future Outlook: We rounded off with thoughts on potential government intervention to reform the dental industry, with an emphasis on integrating medical and dental operations and addressing workforce challenges. Bryan shared his perspective on the future of dental technology and the promising advancements up ahead. Connect with Dr. Bryan Laskin at bryanlaskin.com where you can also find the link to get his new book, Dental Disorder. ------------- Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals! ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- YouTube: https://youtube.com/@odysseymgmt
In this episode, I was joined by Andrew Johnston, co-founder of “A Tale of Two Hygienists,” and the man responsible for The Dental Podcast Network at Dental Economics. He's also a restorative hygienist. Also making an appearance was Editor-In-Chief at Dr. Bicuspid and my Chew On This Podcast co-host, Kevin Henry. We discussed some of the noticeable movements that have been shaking the current norms in the dental industry: Artificial Intelligence: We had to discuss the world of artificial intelligence (AI) and its industry impact. From its potential applications in administrative tasks and clinical settings to concerns about accuracy and overreliance, we tackled the evolving role of AI in the dental field for 2023 and beyond. Compacts between states for dental licenses: We're facing challenges with dental professionals obtaining licenses in different states and the impact on competency and efficiency. The concept of compacts is significant as it highlights the need for agreement on education standards and scope of practice across states. This issue of differing standards and practices has implications for the mobility and professional development of dental practitioners. And yes, we go into what a compact actually means! Evolving landscape of industry events: Declining attendance at dental conferences introduces financial strain to vendors. It's actually helped the rise of online CE platforms. There's a need for a different approach to attract quality education and speakers to create an amazing attendee experience. Let's see if 2024 brings improvements but we should be prepared for new developments. Connect with Andrew Johnston at A Tale of Two Hygienists Connect with Kevin Henry on his IG page and at Kevin Speaks Dental Don’t forget to check out my other podcast, Chew on This - A Dental Podcast!, also with Kevin as my co-host. ------------- Huge thanks to Curve Dental for sponsoring this episode! Grab a demo with them through the link below (no affiliate money to me) and see if they're a fit. curvedental.com/duncan ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals! ------------- Visit odysseymgmt.com to check out my book, webinars and courses.
In this episode, we dive deep into the concerning issue of workplace violence in dental offices. I was joined by my friend Duane Tinker, a compliance consultant and former investigator for the Texas Dental Board. This episode is a bit more serious than usual but oh so important. Dental Office Safety: We discuss the duty of business owners to provide a safe workplace, the importance of contingency plans, and the potential legal ramifications they may face in case of violent incidents. We also touch on the delicate topic of carrying guns at work - you have to know your local laws and regulations. The episode took a sobering turn as we discussed real-life cases where dentists have been killed in their offices. We explore the traumatic aftermath of such incidents and the long-lasting effects they have on individuals and the dental field as a whole. Safety Measures and Self Defense: We also touch on practical safety measures that dental offices can implement, such as panic buttons, safe rooms, and preparation exercises. Tink (as his friends call him) offers valuable insights into self-defense methods that you can utilize, including using non-traditional objects as weapons. Staying Informed and Educated to Ensure Compliance: Tink shares his expertise on fraud, waste, and abuse laws and why you can no longer take the risk that “it won’t happen to you.” I hope that this episode empowers you to create a safer and more compliant dental practice. For you and your team. Resources from the call: ADA’s Tip Sheet on Workplace Violence: https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/publications/guidelines-for-practice-success/gps-regulatory/employee-on-employee-violence-tip-sheet.pdf Elite Learning’s class on the topic: https://www.elitelearning.com/resource-center/dental/workplace-violence-in-the-dental-office/ Article on Patient Aggression: https://www.safetyandhealthmagazine.com/articles/20660-patient-aggression-toward-dentists-a-common-issue-survey Connect with Duane “Tink” Tinker: Talking with the Toothcop Podcast Facebook: The Dental Compliance and Duane Tinker Linkedin: Duane Tinker Book a Call with Duane Tinker ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. Don’t forget to check out my other podcast Chew on This - A Dental Podcast! If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals! ------------- Visit odysseymgmt.com to check out my book, webinars and courses.
In this episode, I was joined by Gary Bird, founder and managing partner of SMC National, to discuss changes in dental marketing strategies. We talked about many topics but really became animated when these came up: Video Marketing: Gary emphasized the importance of video in marketing, especially for promoting larger dental treatments. He discusses how high-quality videos can lower customer acquisition costs, build trust with patients, and address specific concerns of pediatric patients and their parents. He also explains how dentists who are camera-shy can use other staff members for their videos and highlights the value of regular content creation for social media. Practice Management Software: We talked about collaboration resistance of software providers and how the limitations of existing software solutions result in offices with multiple products. But don’t worry, the emerging trend of all-in-one software solutions is here. Again. Marketing Strategies and Business Growth: Marketing strategies now include membership plans and expanding service mix marketing of clear aligners and implants. But what to do about the challenges of finding/hiring hygienists? Gary shares insights into tracking Return on Investment (ROI) for marketing efforts, addressing issues within the office that affect marketing success, and negotiating rents and cutting costs to improve financial situations for dentists. I hope you glean a handful of tips to shake up your own marketing! Connect with Gary: thegarybird.com and at smcnational.com Instagram: @SMCNational and @thegarybird Podcasts: https://smcnational.com/podcasts/ ------------- My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. Don’t forget to check out my other podcast Chew on This - A Dental Podcast! If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals! ------------- Visit odysseymgmt.com to check out my book, webinars and courses.
Theresa Cosma Housel
Lordy, I'm dealing with one now. She is a piece of work.