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Welcome to Offer Accepted, the podcast that elevates your recruiting game. Your host, Shannon Ogborn, interviews top Talent Acquisition Leaders, uncovering their secrets to building and leading successful recruiting teams. Gain valuable insights and actionable advice, from analyzing cutting-edge metrics to claiming your seat at the table.
64 Episodes
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How do you keep hiring quality high while the company scales globally at speed? In this episode, Shannon sits down with Maggie Landers, VP Talent at Harvey, to walk through the values interview program that keeps a fast-growing AI company aligned. Maggie shares how Harvey turned three simple values, simplicity, decisiveness, and “Job’s Not Finished”, into a global, standardized interview that any people manager can run without adding friction to the process. Discover how her team ...
Cultural context can make or break your ability to close top talent across regions. Alexandre Corbin, Head of Talent Acquisition at Tabby, joins Shannon Ogborn to share how his team adapted recruiting strategies to local norms while scaling one of the Middle East’s fastest-growing fintech companies. From launching operations in Egypt to navigating hiring compliance in Saudi Arabia, he explains what changes when you hire with cultural awareness. Alexandre shares how hiring local recruiters, sh...
Bringing in early career talent is more than a pipeline play; it’s a catalyst for business transformation. Corey Twitty, now at Zillow, joins Shannon Ogborn to unpack how he built Netflix’s first emerging talent program from the ground up. He explains how to challenge deep-rooted hiring habits, build trust with skeptics, and design programs that align with culture and business needs. Corey also shares what makes these programs durable: a clear purpose, flexibility in execution, and a feedback...
The candidate experience coordinator role is changing fast, and innovative teams are evolving it before it becomes obsolete. Dan Seifert, Senior Director of Talent Acquisition and Experience at Marqeta, joins Shannon to discuss how to future-proof talent teams without sacrificing quality. He outlines how his team restructured this critical role, introduced monthly feedback loops, and began training team members to transform candidate feedback into strategic insights. Dan shares how he equips ...
Hiring teams often focus on filling roles fast—but what if your employer brand could do the sourcing for you? Jeff Moore, VP of Talent Acquisition, Operations and Workspaces at Toast, joins Shannon to share how his team scaled employer brand into a strategic lever for talent. Jeff explains why recruiters need to act more like researchers, how he has built flexibility into TA organizations, and why hyper-local pipelines are the future of field hiring. He also breaks down how Toast personalizes...
Hiring is one of the biggest responsibilities founders face in the early stages, and closing the right candidates can make or break your company’s trajectory. Harriet Walker, Head of Talent at SuperSeed VC, joins Shannon to share her Five Cs of Closing framework: Clarity, Credibility, Connection, Continuity, and Commitment. She highlights why closing is a discipline that begins from the first candidate interaction, offering tips on setting expectations, building trust, and making offers an ea...
Candidate fraud isn’t just a recruiting problem. It’s a company-wide risk, too. Ari Garcia, Global Recruiting Operations Lead at Quora, joins Shannon to break down how hiring teams can partner with security, leadership, and with tools like Ashby to address fraud without compromising the candidate experience. With nearly six years at Quora, Ari brings a systems-focused lens to solving cross-functional challenges inside a fully remote, global organization. She shares how her team built alignmen...
Hiring plans rarely survive first contact with reality. So how do you lead when half your headcount is unplanned? Tommy Hansen, Head of Recruiting at Juniper Square, joins Shannon to share how his small team hired over 300 people in a year—despite 40–60% of those roles being unplanned. He explains how redefining “planned” vs. “unplanned” headcount changed how recruiting partnered with the business, earned more resourcing, and helped close the company’s largest deal to date. Tommy also shares ...
![[Reshare] Taking Recruiting Functions From Service Providers to Trusted Advisors with Adam Ward](https://storage.buzzsprout.com/rnxhwv2hy2kkmob6j1fy0h3xeeb7?.jpg "[Reshare] Taking Recruiting Functions From Service Providers to Trusted Advisors with Adam Ward")
What shifts when recruiting leaders show up as business leaders first? Adam Ward, Founding Partner at Growth by Design Talent, joins Shannon to explore how recruiting teams can evolve from service providers to trusted advisors. With a background leading talent at Facebook, Qualcomm, and Pinterest through massive growth, Adam shows what stakeholder engagement looks like when done well. He outlines four traits that define a talent advisor and shares how stronger cross-functional relationships l...
![[Reshare] The Art, Science, and Importance of Structured Interviewing with Heather Doshay](https://storage.buzzsprout.com/vd3vdsi5y4hovz7mrohlpubny2fy?.jpg "[Reshare] The Art, Science, and Importance of Structured Interviewing with Heather Doshay")
Hiring the right people can feel like a guessing game if your process isn’t structured. Heather Doshay, Partner & Head of Talent at SignalFire, joins Shannon to explore the impact of structured interviews on hiring outcomes. She explains how unstructured interviews often lead to bias and why creating a consistent, repeatable process is essential for building high-performing teams. Heather outlines the key components of structured interviewing, how to build interview rubrics, and why takin...
Ashby’s $50M Series D marks a shift in how the company is thinking about product, customers, and the future of recruiting. In this episode, CEO Benji Encz returns to share what led to Ashby’s latest milestone. He and Shannon talk about the strategic timing of the fundraise, the growing role of AI in recruiting, and how to balance tech with a human touch. They also unpack why quality of hire matters more than ever and how teams are linking recruiting data to long-term success. Benji reflects o...
![[Reshare] Building Internal Mobility to Improve Hiring and Retention with Dr. Kalifa Oliver @ Ford](https://storage.buzzsprout.com/dh8ki7zvnrkz4it11u60tu5drqc1?.jpg "[Reshare] Building Internal Mobility to Improve Hiring and Retention with Dr. Kalifa Oliver @ Ford")
How does internal mobility impact employee experience? Dr. Kalifa Oliver, Global Director in Employee Experience (EX) Analytics Strategy at Ford, joins Shannon to discuss how internal mobility influences not just hiring efficiency but long-term culture building. With a background in neuropsychology and people experience at Ford, Dr. Kalifa brings valuable insights into the intersection of talent acquisition and employee development. She highlights the challenges recruiters face in making inte...
![[Reshare] Fixing Inbound Recruiting through Titles, Targeting, and Testing with Jim Miller @ Ashby](https://storage.buzzsprout.com/wmzi8mlpmbeyf9gonx1bizaieq45?.jpg "[Reshare] Fixing Inbound Recruiting through Titles, Targeting, and Testing with Jim Miller @ Ashby")
The belief that great candidates don’t apply online still runs deep, but it’s outdated. Jim Miller, VP of People and Talent at Ashby and former recruiting leader at Google and FullStory, sits down with Shannon to unpack what really makes a high-performing hiring strategy today. From his early days building sourcing teams to overseeing millions of inbound applications, Jim shares how experimentation, data, and the right job title can radically shift how your team finds and evaluates talent. He...
![[Reshare] Building Trust with Hiring Managers with Sr. Technical Recruiter, Ex-Twilio, Maria Fernanda](https://storage.buzzsprout.com/4jksisjo89x3gfsam9xelkaj5bz2?.jpg "[Reshare] Building Trust with Hiring Managers with Sr. Technical Recruiter, Ex-Twilio, Maria Fernanda")
The reason your best candidates aren’t getting hired is because your team isn’t aligned. Maria Fernanda, Senior Technical Recruiter, with past experience at Twilio and Brunel, joins Shannon to talk about the hidden costs of misalignment between recruiters and hiring managers. With experience leading global teams and building internal tools, Maria breaks down how trust and clarity change hiring outcomes. She shares how to coach two distinct types of hiring managers and why both need different ...
Building talent programs that actually work requires co-creating with the business. Blair Bennett, SVP of Global Talent Acquisition at PepsiCo, joins Shannon to share how her team approaches large-scale recruiting strategy with intention and collaboration. She walks through the process of building a global interview framework, explains why involving stakeholders early creates better outcomes, and unpacks the balance between structure and flexibility across a company of 320,000 people. Y...
What if your hiring process worked better because it trusted people more? Mike Joyner, Founding Partner at Growth by Design Talent, sits down with Shannon on the first episode of Offer Accepted Live to discuss what recruiting looks like in an AI-powered, resource-tight environment. With experience building teams at Apple, Facebook, and Pinterest, Mike brings a real-world view on how talent teams need to adapt. He explains how emerging roles like career guides and AI coaches support both hirin...
What if your recruiting framework actually helped you close more offers? Bryan Power, Chief People Officer at Nextdoor, joins Shannon to unpack the practical strategy behind their AAA approach to recruiting. With over 20 years of experience leading teams at companies like Yahoo and Block, Bryan brings a clear, structured lens to the chaos of hiring. He outlines the AAA framework on how attraction, assessment, and acquisition function as distinct stages, each with its own metrics and challenge...
Can talent leaders establish themselves as essential players in headcount planning? Mario Espindola, Senior Director of Talent Operations at SignalFire, shares his insights with Shannon Ogborn on how talent acquisition can secure a seat at the decision-making table. They discuss how understanding business metrics and collaborating with finance can improve efficiency and drive better outcomes. To learn more about startup headcount planning, you can check out his article on the topic here. M...
What if hiring projects could actually improve the candidate experience? Hebba Youssef, CPO at Workweek and Creator of I Hate It Here, is known for her sharp takes on modern HR, and this conversation is no exception. With Shannon, she discusses how thoughtful, well-structured projects can lead to better hiring outcomes, more equitable processes, and clearer expectations for both candidates and hiring managers. They explore what makes a project fair (hint: it’s all about time, relevance, and r...
What should a newly-hired talent leader focus on in their first 100 days? Jeff Winter, VP of Talent Acquisition at Grammarly, has spent decades helping companies scale. As the first recruiter at Chime, he helped grow the team from 100 to 1,500 employees—experience that shaped his approach to stepping into leadership roles with impact. In this conversation with Shannon, Jeff shares how new TA leaders can build trust, assess existing hiring processes, and make meaningful changes without disrupt...
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