Omni Talk Retail

Sam's Club has rolled out a major app redesign featuring global intent centers, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.The new presentation layer allows customers to choose fulfillment options upfront and offers enhanced retail media capabilities. Chris dives deep into why this strategy perfectly positions Sam's Club for warehouse retail dominance and how it leverages Walmart's fulfillment network for competitive advantage. Anne explores the implications for membership retail and personalized advertising opportunities.🔔 Subscribe for weekly retail insights!For the full #fastfive episode head here: https://youtu.be/1E4Lsj0iSMc #retailnews #retailtech #samsclub #app #retailmediaweb #Redesign #retailinnovation #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed:Sam’s Club’s brilliant app redesign — Anne and I break down why this move is so genius and what other retailers can and cannot learn from it. (Source)Gap’s beauty gamble — The company wants to expand into beauty and accessories across all brands, starting with Old Navy. Is this Richard Dickson’s next stroke of genius, or are they about to learn why Nintendo doesn’t sell makeup? (Source)Albertsons’ retail media evolution — Three new channels including influencer matching and premium in-store screens. We explore whether this “evolve or die” mentality is what separates winners from losers in retail media. (Source)Kroger’s “deli of the future” — A 6,500-square-foot prepared food section that’s supposed to revolutionize grocery. Anne loves the concept, but I’m asking the hard questions about scalability and architectural debt. (Source)Office Depot’s 15-minute promise — They’re guaranteeing pickup in 15 minutes or you get a $15 coupon but will this idea put too much strain on the store team? (Source)There’s all that, plus we announce this month’s OmniStar award winner Katherine Dela Cruz Paulk from Fabletics in partnership with Quorso, and dive into everything from New York Fashion Week to whether AI-generated movies are worth your theater ticket money.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our podcast rankings on FeedspotMusic by hooksounds.com#RetailNews #SamsClub #GapBeauty #RetailTech #KrogerDeli #RetailPodcast #OmniTalk #RetailMedia #OfficeDepot #RetailInnovation #Fabletics #QuorsoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris and Anne tackle viral grocery shopping trends, discuss Nestlé's leadership chaos, share parenting hacks for school prep, and debate cool-sounding French names. From the "5-4-3-2-1" grocery method to bus ride realities, it's rapid-fire retail commentary at its finest.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #Grocery #BTS #Hack #Parenting #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Waitrose pilots AI-powered smart trolleys in Bracknell, becoming the first UK supermarket to test the technology. Chris and Anne remain skeptical about customer adoption hurdles and question why retailers are first in the water on unproven smart cart solutions.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #waitrose #trolley #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Lululemon appoints AI veteran Ranju Das as its first Chief AI and Technology Officer, signaling a major strategic shift. Chris and Anne debate whether putting "AI" in his title shows innovation or reveals that Lululemon is lost from a leadership perspective.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #lululemon #fabletics #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #leadershipThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Macy's becomes the first major retailer to partner with Amazon's retail ad service, allowing advertisers to buy sponsored product ads through Amazon's platform. Chris and Anne analyze whether this short-term revenue grab compromises Macy's long-term independence.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #macys #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #ads #revenueThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. After eight years, Amazon finally absorbs Whole Foods corporate employees into Amazon teams, eliminating the grocery chain's distinct culture and benefits. Chris and Anne debate whether this signals Amazon Grocery's desperation or sets up bigger strategic moves ahead.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #wholefoods #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #GroceryThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Walmart accelerates marketplace growth with expanded next-day delivery for third-party sellers across major US cities including LA, New York, and Chicago. Chris and Anne discuss how Walmart is "out-Amazoning Amazon" with 95% of the country deliverable in under three hours and their "you win, we win" philosophy for marketplace success.For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #walmart #amazon #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Go behind the scenes with Walmart's Chief Merchandising Officer Latriece Watkins and VP Category Lead of Walmart Marketplace Michael Mosser, as they reveal how Walmart's omnichannel assortment strategy is set to redefiine American retailing. From half a billion marketplace SKUs to same-day delivery reaching 95% of America, discover the three-pillar platform approach that's redefining how sellers grow with Walmart marketplace.Key insights include: AI-powered merchandising tools, real success stories from Dreo and Levi's, and how Walmart's platform creates multiple growth pathways for sellers. Plus, exclusive details on partnerships with StockX and Rebag targeting high-income customers, and what's next for Walmart's marketplace expansion.Recorded live at Walmart's Marketplace Seller Summit in San Diego.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this 5 Insightful Minutes episode, Julian Mills, CEO of Quorso, joins Omni Talk to share key insights from their recent Intelligent Management Forum, where 30 retail executives from major grocery, convenience, and apparel chains gathered to discuss the future of store operations.Julian reveals retail's "iPhone moment" – how intelligent systems are replacing overwhelming task management with personalized, data-driven work prioritization. From detasking stores to evolving field leadership roles, Julian breaks down the practical reality of implementing AI in retail operations.From eliminating redundant tasks across more communication channels than one can count to using data instead of visual checks, Julian explains how retailers are finally focusing associates on what matters most: serving customers and driving results.🔑 Topics covered:- Retail's "iPhone moment" with intelligent task prioritization- The four types of wasteful tasks retailers send to stores- Why "single pane of glass" is aspirational but 70-80% achievable- How field leaders are evolving from diagnosticians to coaches- Balancing AI automation with human oversight in operations- Using deterministic models for recalls vs. LLMs for personalized solutions🎧 Don't forget to like, comment, and subscribe for more retail tech insights!#retailoperations #storemanagement #retailai #intelligentmanagement #retailtech #omnitalk #quorso #retailinnovation #storetechnology #retailpodcastThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed:Walmart launching next-day delivery for third-party marketplace orders in major cities like LA, NYC, Chicago, Houston and Atlanta, as the retailer aims to have 95% of the country deliverable in under 3 hours (Source)Amazon’s plan to extend new employment offers to Whole Foods’ U.S. corporate employees starting November 10th, absorbing their merchandising and marketing teams after 8 years since the acquisition (Source)Macy’s Media Network partnering with Amazon Retail Ad Service, becoming the first major retailer to let advertisers buy sponsored product ads through Amazon’s platform (Source)Lululemon naming AI veteran Ranju Das as its first Chief AI and Technology Officer, bringing decades of experience from Amazon, OptumLabs, and Swan AI Studios (Source)Waitrose unveiling AI-powered smart trolleys in a UK pilot, featuring clip-on devices from Israeli firm Shopic that track products and enable cart-side checkout (Source)And Julian Mills from Quorso stopped by for 5 insightful minutes on lessons learned from Quorso’s recently held Intelligent Store Management ForumThere’s all that, plus lightning round discussions on grocery shopping hacks, the best French names, back-to-school parenting tips, and whether Vogue’s new editor can keep an assistant longer than Murphy Brown.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our podcast rankings on FeedspotMusic by hooksounds.com#RetailNews #WalmartMarketplace #AmazonWholeFoods #MacysRetailMedia #LululemonAI #SmartCarts #RetailTech #OmniTalk #RetailPodcast #RetailInnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Ben Miller shares his Oasis reunion experience, thoughts on Arsenal's 15-year-old sensation Max Dowman, and reveals the ultimate Vegas conference hack for Shoptalk and Groceryshop attendees. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Oasis #MaxDowman #Soccer #Football #Shoptalk #Groceryshop #ArsenalThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Fabletics achieves 95-97% fill rates and 20% sales boosts with comprehensive RFID rollout. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to explore why RFID is becoming the GPS moment for apparel retail and why every retailer should be paying attention.For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Fabletics #RFID #RetailTech #GPS #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Walmart Canada deploys Klarna's buy-now-pay-later service across 400+ stores. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to debate whether BNPL will become ubiquitous in stores within three years or if credit cards will capture this market instead.For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Walmart #Klarna #BNPL #Canada #CreditcardsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Best Buy officially launches its third-party marketplace with 500 vetted sellers. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk’s Ben Miller joined Chris and Anne to discuss what Best Buy needs to do right to succeed and how this could create new opportunities for Geek Squad upselling.For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #BestBuy #GeekSquad #ThirdParty #marketplaceThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy