Today's guest is the Marketing Director at Momentum Portfolio and the estate agent who became a marketer and the marketer who built a marketing agency and now helps grow self-employed property brokerages.As Marketing Director at Momentum, she leverages her background in agency marketing, property (residential & commercial), and operations to build an in-house delivery function for their growing portfolio. She's on a mission to support their internal customers, from HQ to their self-employed estate agents, fostering collaboration across their brands and nurturing a growing team committed to innovative, omnipresent, data-driven marketing.With a combination of strategic growth and a hands-on approach, I help our brands thrive in a cluttered landscape, demonstrating how modern ways of working can meet and exceed customer expectations in industries that are only beginning to adapt to current times.Beyond her career, she's a proud mother of two girls and is aiming for equality and balance, both professionally and personally, showing her daughters and others that they can build a life they love.In this conversation, we discuss self-employed estate agency, marketing, equality and loads more valuable content for estate agents, so make sure to give the episode a listen and hear from someone right at the heart of one of the leading brokerages in the country.
Today's guest is Executive Director at TwentyCi.Having worked within the property sector for over 17 years, she has seen first-hand how the right data and insights can reduce agents' costs and transform performance.TwentyEA, part of the TwentyCi Group, provide a unique suite of tools which track almost every inch of the property market with the most accurate and precise data in the UK. Additionally, their unique insight on upcoming new instructions will directly put you one step ahead of your competition.Want to know exactly which properties are coming on to the market or who is keen to switch agents?Want to compare your brand performance against competitors?Want to know more about a property ready for the market appraisal?I'm a huge fan of the data TwentyCi provides and in this discussion we dive into their latest insights from the property & homemover Q3 2025 report, which is packed full of insightful data to help estate agents better understand the market.Q3 market performance, activity levels, off-market sales, withdrawn listings, price reductions, pensioner market, Open Rent, and the self-employed world, we covered a lot of topics into our conversation.If you're an estate agent serious about using data in your business to track the numbers that matter, you don't want to miss this episode.
Today's guest recently sold Northfields Estate Agents to Leaders Romans Group having originally bought the business in 1988. He is now on the board of trusted advisors at the Property Academy having been the very first member to join in 2008. In our conversation, we discuss his decades of experience and cover everything from fees, lettings, new builds, selling a business, and so much more. If you are looking to learn from someone that has very much walked the walk and has so much knowledge to share, look no further than this episode.
4 days at Tony Robbins' Unleash the Power Within in Cologne, and what it all means for estate agents.I flew to Cologne to sit in a room with thousands of people and be a beginner again for 4 days.No stage. No notes to deliver. Nobody asking me what the market is doing. Just a seat, a pen and Tony Robbins' Unleash the Power Within at the LANXESS arena, running from early morning until late into the night.I came home with a notebook I can barely read and a head full of ideas. This episode is what actually stuck, in roughly the order it landed, along with what I think every line means for agency owners, valuers, negotiators and lettings teams.I cover why state comes before strategy, and what that means on your fifth viewing of a Saturday. The Harvard coffee study, and the question of what you are holding before a valuation and what you are handing a vendor before they judge you. Why almost nothing in an estate agency is a skills problem, and how turning your shoulds into musts rearranges the diary on its own.Then the numbers. The Steph Curry practice ratio that should make all of us uncomfortable. The podcast statistics that hurt, because I host one. And the finding that only 7% of communication is the words you say, 38% is your voice and 55% is your physiology, which means the script you have been polishing is a fraction of the job.There is the snake phobia story that I think is the single most useful thing an agent can take into a listing appointment, especially alongside the Rightmove figure that 29% of properties currently selling are selling with the second agent. The six human needs, and the three completely different vendors they create on the same street. Why trust is not won with one brilliant appointment, but by ringing on Friday, like you said you would, 6 weeks running. And loss, less and never, which you will hear word for word in your own office the next time you have a slow month.Almost none of it is about property. All of it applies to property.I hope you enjoy this special episode. If you have any questions at all or would like my summary and presentation of "Unleash the Power Within," send me a message, and I'll happily share it with you.
Today's guest is the Managing Director of Fine & Country and has been since 2020.Fine & Country is an established network of estate agents specialising in the marketing & sale of prime residential properties with a market presence in over 300 locations worldwide. She brings expertise in real estate, sales, marketing, business strategy, and stakeholder relations to lead the organisation’s growth and innovation, positioning Fine & Country as a trusted name in the property sector, having been recognised as the most recommended estate agency in the UK for the second year running.Her diverse property career has included estate agency, running industry leading training, coaching & events, as well as launching her own start up business. At Property Academy, for 4.5 years, she worked with forward thinking business owners across the country to help them grow their businesses, overcome challenges & innovate. At Estate Agency Event’s they awarded top performing businesses with prestigious awards in association with The Sunday Times & The Times following the industry’s largest conferences, EA & Lettings LIVE, where hundreds of agents up and down the country attended to get the latest information, insight, ideas & inspiration. She also experienced working at the world’s largest real estate agency, Keller Williams.An experienced & regular speaker, panel host, awards presenter and compere at events, she has shared the stage with speakers such as Sir Clive Woodward, Michelle Mone and James Caan and has spoken at many industry events including EA Masters, The Negotiator Conference, EA LIVE, Lettings LIVE and TM Group conference.In this episode we discuss estate agency being a people business, professionalising the industry, brand awareness, the premium market, PR and partnerships, plus so much more. You definitely don't want to miss this conversation with the leader of one of the most recognised brands at the higher end of the market across the UK.