Oracle Academy Tech Chat

In this episode host Orlaith Lawton speaks with Oracle Cloud Engineering expert Alex Negu about AI and Prompt Engineering.   ---------------------------------------------------------   Episode Transcript:   00;00;00;00 - 00;00;35;19 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Hello and welcome to the Oracle Academy Tech Chat, where we discuss how Oracle Academy prepares the next generation's workforce.   00;00;35;21 - 00;01;13;29 I'm your host, Orlaith Lawton. And today we'll be talking about AI, a prompt engineering in the cloud. In this episode, I'm joined by my guest, Alex Nagel, an Oracle expert in cloud engineering. Alex is a senior cloud engineering manager at Oracle. He's responsible for overseeing projects in Central and Eastern Europe. Since joining Oracle, Alex and his team have tackled some of the most challenging cloud projects helping customers leverage the innovative services that Oracle offers from start-ups to large enterprises and even the public sector.   00;01;14;01 - 00;01;43;04 Alex has led over 100 cloud projects. Recently, he has focused on ground breaking achievements in artificial intelligence with expertise in areas ranging from data management to large language models. Alex is dedicated to facilitating A.I. adoption across diverse industries. To start off, can you give me a little bit about your background, Alex, and what you do at Oracle? Absolutely.   00;01;43;11 - 00;02;03;24 My main job as a cloud engineer is to help our customers get the most out of their cloud services.  Basically, we work very closely with them, advising on everything from the design of the systems to making sure everything runs smoothly. I lead an awesome team, by the way, which means I get to learn from each of them and from different projects being involved in across central and eastern Europe.   00;02;03;27 - 00;02;21;25 What's really cool about this role is that no two days are the same. We work with companies from all sorts of industries and each one comes with its own unique challenges. This means we spend a lot of time researching and finding the best solutions. It's a great way to keep learning and growing. Probably that's my favorite part of the job.   00;02;22;01 - 00;02;42;19 Being involved in these projects, just to give you some examples, has given me insight into how financial system works, how airlines operate, how farmers take care of their crops, and how people in end use are tackling the most important challenges the one that seems to be unthinkable like plastic pollution in the Mediterranean Sea. You know, that's something really inspiring.   00;02;42;21 - 00;03;00;26 Something I always like to highlight is the bigger picture when you're thinking about cloud and technology in general. Remember that those are just tools to solve the problems. You start with a challenge and then figure out what pieces you need to solve it. It literally is like we are playing with puzzles; we're trying to solve riddles every day.   00;03;00;28 - 00;03;22;00 I think I have one of the coolest jobs in the world. You know, our role getting back to the initial question is to make sure we are solving our customer issues in the best and most optimal way, whatever that means. Yeah. We get to work with all kinds of exciting stuff, things like local development, blockchain automation across the stack, and of course artificial intelligence.   00;03;22;00 - 00;03;46;27 But at the end of the day, it's all about solving real world problems. Wow, that's a huge amount of information. It sounds extremely interesting and exciting, but great that you're sharing that with us. You mentioned A.I. Alex, and it's hard not to notice all the buzz about it in recent years. Can you share maybe your thoughts on where A.I. fits into the bigger picture?   00;03;47;00 - 00;04;08;20 AI has indeed been a huge topic lately, especially with the rise of consumer-friendly tools like J.G. Beattie. But really, it's important to separate the hype from reality. Right. I mean, it’s everywhere, but I think we need to get back to the basics. First off, we need to understand what AI is. At its core is about making predictions.   00;04;08;21 - 00;04;32;00 Yes, it's incredibly complex, but ultimately, it's still about making predictions. There's a lot of buzz around AA right now, and some people think we'll soon have artificial general intelligence, the kind that can perform cognitive tasks better than humans. However, I'm talking from my own experience. The closer you look, the more you realize that's not quite the case. We are not there yet.   00;04;32;02 - 00;04;56;07 He's been around for decades. It's not something new. What's new is the breakthrough ingenuity VR, which is just one part of a much larger and broader field. We've been using it for things like computer vision, gesture recognition and predictive maintenance for a while now. This use case has been across various industries, right? So it's not specific to computer science or something very linked with the tech only.   00;04;56;10 - 00;05;19;13 The big shift recently is how accessible it has become for everyday consumers, just like myself or yourself, when we are not working here at Oracle, Tools like Jeep DS Make it easy for anyone to use AI, and because these tools mimic human like intelligence, they've seen a huge surge in adoption. As for where AI fits in the bigger picture, I believe it will blend seamlessly into our daily lives and activities.   00;05;19;18 - 00;05;44;18 So without significant new breakthrough breakthroughs, I don't see AI replacing humans. Instead, it will augment what we do. Making books easier and enhancing productivity over time will become a commodity, something we take for granted, just like many technologies before trade. Don't get me wrong, AA holds immense potential for addressing social issues such as poverty, inequality and access to education.   00;05;44;20 - 00;06;09;19 Areas where humanity hasn't done enough so far. But for individuals, it can boost productivity and simplify our lives. That's why I think it's crucial for everyone, especially students, considering the toxic context in which we are meeting to keep an eye on their development, Stay updated with the latest advancements. Wow. That's really interesting. And tell me, Alex, you know, as a student, listen to this.   00;06;09;21 - 00;06;33;15 You're probably thinking, do you need a computer science or a master's degree perhaps, to get started with a I? No, no, I don't think You don't. I don't think you need it. But look, it might depend. Yeah. It's important to distinguish how each of us interact with there. How do we position ourselves into the context? For instance, you use the internet without needing to be a network engineer.   00;06;33;20 - 00;06;53;17 Right. Similarly, you can take advantage of artificial intelligence without having to be a data scientist or researcher or an engineer. Eight comes in many forms. It could be a featured in your favorite phone app. We all see that every day, right? With the new updates being rolled out. Or it can be a chat tool that you can use for various tasks.   00;06;53;19 - 00;07;18;05 Let's talk about the latter, since it's probably one of the most popular examples that everyone is looking into. More recently, tragedy, for instance, I'm sure everyone has heard about by now. It really has been a game changer over the past few years. It offers a chat interface powered by a highly capable large language model. You can use it for searching information, creative writing, proofreading, brainstorming, problem solving, and so much more.   00;07;18;08 - 00;07;46;06 The beauty of it is that you interact with it through natural language, making it the bot intuitive and accessible. And with the addition of new multimodal capabilities, like how the new models are being released, you can now interact using not only language but voice or images as well. Expanding the range of possible use cases exponentially. Looking ahead, there will be people driving innovation and those will be those who will utilize it.   00;07;46;09 - 00;08;13;15 I'm going back to your question. No, you don't need to be a specialist to achieve great things. Be there. You just need to learn how to use it effectively. Excellent. Okay. And you mentioned the large language models. So let's imagine it's my day one when it comes to using large language models or EVs. What should be the starting point in learning how to use these elms before you dive into using a lens or a model?   00;08;13;17 - 00;08;34;18 Right. It's important to understand how they work, what they're good at, and especially their limitations. You don't start by the car without knowing where the steering wheel is and how to press the brake right. So knowing the basics will help clear up many questions you might have later. Keep in mind, these models might not have access to specific info you're looking for.   00;08;34;24 - 00;08;52;08 They can also get the things wrong or make stuff up. You know what is called hallucination? So easy to spot. They create answers from the ones which are flawed. You don't have to be a pro, but you should know the basics. I mean, you should have a basic understanding after you get the hang of how this model works.   00;08;52;10 - 00;09;19;07 You can focus on prompt engineering. So what is a prompt? It's basically the instruction you give to the AA, the message you're sending. The output is based on what you're told, right? To get the best results, you need to know what was and how to ask it. Prompt engineering is all about writing clear and precise instructions to look closer to a good prompt usually has three parts the context action and the guidelin

In this episode host Oracle Academy manager Tyra Peirce speaks with Mary Olson Industry Executive Director, Education at Oracle. Tyra and Mary speak about the ethics of AI in education and give practical advice on how to best use the technology while avoiding common pitfalls.   --------------------------------------------------------   Episode Transcript:   00;00;00;00 - 00;00;35;01 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Welcome to Oracle Academy TED Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.   00;00;35;03 - 00;01;02;08 I'm your host, Tyra Pierce. In this episode, I'm joined by Mary Olson, executive Director, education at Oracle. Mary and I speak about the ethics of AI in education across multiple fronts administrative, academic and research. A little bit about my guest. For over 30 years, Mary has been using the latest technology to drive innovation and the education system. Welcome, Mary.   00;01;02;11 - 00;01;26;07 thanks, Tyra. I'm really happy to be here. So to start off, can you give me a little bit about your background at Oracle? Sure. I can tell you a little bit about that. I actually have a fairly short tenure at Oracle. I was recruited about a little over three years ago to lead the voice of the customer strategy for Oracle from A higher education perspective.   00;01;26;09 - 00;01;49;01 And I, I feel like I'm returning to my roots because I spent about 30 years at IBM before coming to Oracle. And my favorite job there was leading our education for North America. So I feel like I'm back home. I know today you're talking about A.I., and so let's kind of get a little bit more into AI. AI's constantly changing.   00;01;49;02 - 00;02;12;24 What are some of the ways you've seen AI used in education? well, you know, it is constantly changing and  it's kind of funny because people think about it. You hear about it now a lot and they think it's new. Well, it's not new. It's been around for a really, really long time that the use cases are expanding and they're coming out in exciting new ways.   00;02;12;27 - 00;02;40;12 So when I think about how higher education and education in general is using AI, they tend to fall into some buckets. One of the buckets is streamlining the administrative processes and basically the running of the institution because face it, a university era or a school district is a business. They have to hire people, pay people, report their finances, do all kinds of reporting.   00;02;40;12 - 00;03;18;05 So there are a number of use cases around changing the way the institution is run. And that's that's probably the most significant use cases right now. They're also moving into research. So we see a lot of cases where researchers are really accelerating their discoveries wildfire research, cancer research, drug discovery, everything by using the generative and the analytical tools, machine learning tools that come with AI.   00;03;18;08 - 00;03;42;02 And so that's a really growing area. Another area that's kind of unique and that I'm finding more attention to these days is in providing students with services. So whether it's trying to help them with career guidance, what do they want to do after they graduate? Maybe help them write their resumes and polish those up? We're seeing a lot of applications there.   00;03;42;04 - 00;04;14;03 Another area that I think is kind of fun is helping to make it easier to actually teach. So we're developing use cases where they're a teaching assistant or a tutor that can help the professor actually answer questions for students. And there's a lot of applicability there. And probably I think one of the most surprising is it was two weeks ago I was reading in the San Francisco Chronicle and there was an article on how A.I. is disrupting the college admissions process.   00;04;14;06 - 00;04;37;11 And there's you know, it's actually kind of a big business to for parents often paying to help their students get into the right colleges with the college application process. And there are a number of startups out there that are saying, hey, don't pay this company a couple thousand dollars to get your students application filled out. Use our generative AI tools for free.   00;04;37;13 - 00;05;10;03 And when I looked at that article, I thought, you know, some people are saying you really shouldn't be doing that. But the California University of California has a statement of application integrity when you apply. And they're now actually saying that it is okay to use generative AI in your application process, provided it's used responsibly and ethically. Use it for content editing, for readability to make it, use it as a tool like it was designed to.   00;05;10;05 - 00;05;38;16 But they draw the line at actually plagiarism and just using it to write the product. So they say if they come back and they find out that you just used it to write the product, the application, then they will take action on that. That is so interesting for me. It's like when and I wonder, as I'm sure as we're getting out there and further, there are going to be ways to actually measure the tools in terms of like, are you creating a product or are you editing and, and things along those lines?   00;05;38;16 - 00;06;01;16 I think that that is just as you were telling me this, I was like, that is really fascinating that they're okay with it and they are disrupting that industry because what's the line of written by the code or written by you? And I'm glad that they're able to kind of to kind of take a look at that, which leads me into my next question.   00;06;01;18 - 00;06;26;11 What are your thoughts on faculty using AI in the classroom for teaching and learning? Well, I have some pretty strong opinions on that. So what I really think is that I go back to when calculators first came out and the faculty, a lot of people, a lot of teachers did not want their students using calculators because they thought they wouldn't learn the concepts of math behind that.   00;06;26;14 - 00;06;46;03 And so they were banned in a number of classrooms. But then, you know, the more they started to use it, the more they started to innovate with it. They learned how they could use the tool effectively. They could still teach the math concepts, but they could use the calculator to really accelerate the students learning and take some of the drudgery out of it.   00;06;46;05 - 00;07;09;11 I think we're going to see I used the same way. And to do that, though, I think if you're a teacher, what you need to do is you really need to understand how A.I. affects the subject you're teaching. So, for example, if you are teaching Python programing, you know you're in computer science, you're teaching Python. How can I help with that?   00;07;09;12 - 00;07;37;05 Well, I could just plain flat write the code, which happens in a lot of cases, or it can help maybe with debugging the code. And so if I were teaching Python, what I would do is I would have my students write their code, debug it, experienced the pain and agony of debugging it, and then run it through the generative tool to bring the original set of code through it to see how it debugs it and how much more effective that is.   00;07;37;08 - 00;07;58;11 And I would do that and make sure that I also included some failures. So I think it's important for them to know that just because generative AI may be writes the Python code, it doesn't mean it's perfect. You are still responsible, you still have to check it. And so I would be sure that there are some failures and ways that they can spot that.   00;07;58;13 - 00;08;28;24 And to do that, you know, just my advice to to instructors is experiment. Experiment with your own use cases. Have a couple of thoughts. I think of like I think of like my background is in is in writing and I think of, you know, a lot of times today especially I had a friend a few years ago that was an English professor at a community college, and she would talk about getting papers in where people are writing with emojis or writing with like text slang.   00;08;28;24 - 00;08;50;16 And so I think that this will help immensely. So, I mean, if you're not going in and plagiarizing, you're actually giving input there to see how writing should be done appropriately as opposed to not giving out what the saying L.O.L or TGIF or what have you. I think that that will help so they can kind of see what a structure supposed to look like.   00;08;50;19 - 00;09;14;24 The other thing that I think about with what you just mentioned is when I'm writing a Python code or a Java code or a database code, you're going to be if the AI is programed correctly, the app is learning correctly, you're going to avoid some of the pitfalls of security. Like I always think of sql injectors. I remember many years ago talking to some Oracle database expert about SQL injectors and learning how to code more securely.   00;09;14;26 - 00;09;36;14 And I think that this will kind of alleviate some of those and address those concerns as you're writing that code that it's automatically going to be coding more securely. Yes, it can definitely do that. And when you were talking about that, that also reminds me it can either of a professor who was telling me that he did have his student run the Python code through.   00;09;36;16 - 00;10;01;01 And what happened is he saw there's this moment where she wrote the code. She you know, she did that, but she didn't really understand it. And when it came out through the AI engine optimization and stuff, she said, now I get what we're trying to do. So it's a different way to tell. And just like your example of writing, you see good examples.   00;

In this episode, Oracle Academy Senior Director EMEA, Jane Richardson speaks with Valerie Hayotte Director EMEA Skills Development, CSS OU Cloud Services on industry certifications, and how students who get industry certifications will have an advantage in the job market.   -------------------------------------------------------   Episode Transcript:   00;00;09;03 - 00;00;46;04 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Hello and welcome to Oracle Academy Tech Chat, where today we will discuss how Oracle University supports students to prepare to be part of the next Generations workforce by providing access to Oracle professional certification skills that are in high demand.   00;00;46;18 - 00;01;24;08 I'm your host, Jane Richardson, senior director for Oracle Academy in EMEA. I'm delighted to be speaking to Valerie Hayat, the director of Global Skills Program of Oracle University in India, to talk about the importance of professional certification. Many governments are looking to develop their digital skills for their citizens and for their own employees, and the most recent reports have highlight that the fastest growing roles relative to their size today are driven by technology, digitalization and sustainability.   00;01;24;29 - 00;01;50;16 The majority of the fastest growing rules are technology related rules, with AI and machine learning specialists topping the list of fast growing jobs. So I think we could see that this implies, as people need to acquire skills, reskill or upskill on these technologies to develop their careers for now and in the future. So, Valerie, how do you think this can be achieved and achieved very quickly?   00;01;50;25 - 00;02;16;02 Jane, I would say that there is a digital boom. Digital technologies are undoubtedly a sector with a bright future. There is no shortage of data to confirm that digital technology and I.T. professions all sectors and jobs of the future. To me, there is no shortcut to acquire new skills. Obviously, everything is about learning and learning the right way.   00;02;16;27 - 00;02;53;28 I see two different angles. So Oracle Academy and Oracle University all together offer a lifelong learning journey. So to me, the first anchor, they are the students, people in education. This is where Oracle Academy is key. You work with institution and educator and partners across the globe to help millions of students become technology innovators and leaders. You provide educational institutions with the resources they need to help educators develop computing knowledge and skills aligned to industry standards.   00;02;54;16 - 00;03;27;15 You help them keep up with ever changing technologies to help prepare students for the future. And you do provide access to a wide range of teaching and educational resources. That includes curriculum, classroom learning, resources, cloud technology, practice, environment and much more. The second angle, they are the working professionals and also the students entering the workforce. This is where Oracle University focuses on Oracle University as a powerful digital learning platform.   00;03;27;24 - 00;04;03;02 And as you know, it is called My learn. My Learn and is available 24 by 765 days a year so people can learn at their own pace. Milo covers all the products and technologies of Oracle Cloud Infrastructure, Cloud Applications Database, Java Industry Solutions, business process and so on. My Learn provides thousands of hours of videos, very well organized and structured courses with Enzo, lab practice environment demonstrations and more.   00;04;04;04 - 00;04;38;22 My LEARN is a customizable, personalized training portal that then season speeds the learning on Oracle Cloud. Learners can find their training fast, get a course recommendation that best matched the learning goals and they can easily track their progress. Whether you're a beginner or another one and you will find what you are looking for on My learn, starting with the Learning Expo program as an example, which provides basic knowledge of some 60 Oracle solutions that include Java.   00;04;38;22 - 00;05;40;07 My sequel database Cloud Infrastructure, or Apex, as well as HCM supply chain, among others. Through the defense training courses that will enable learners to acquire a professional certification that is recognized on the market, Oracle Fusion also notification exams are included loaded in the digital learning bus, and we have also introduced a grade delta certification exams that are reducing the preparation time and making it easier to maintain a cloud application or SAS certification in addition to the opportunity to gain a professional recertification, learners will also be able to earn badges that indicate their job readiness for specialized job roles, helping potential employers more easily identify candidates and supporting job placements opportunities.   00;05;41;06 - 00;06;13;02 Mylan and the learning base are continuously updated with new content. Typically, we recently introduced a new course on OCI, a foundations in less than two months. Over 10,000 people pass their certification on OCI. That is a great achievement. The fact that people talk to others is also a key element in the learning cycle. It is important to connect with peers, experts, instructors.   00;06;13;16 - 00;06;49;29 That's why now my includes also a community where you can connect with a network of certified peers and Oracle experts or instructors. You can share your knowledge, ask questions, post a new conversations, and so on. Community members can collaborate and learn the ways experts be as practitioners. They can grow their skills, inspire innovation and celebrate their success. The community, believe me, is now made of more than 600,000 members and is growing every day.   00;06;50;12 - 00;07;37;25 That's absolutely fantastic and extremely impressive. And I think the collaboration between Oracle Academy and Oracle University really is showing that lifelong learning journey that you were talking about and giving all learners the opportunity to move to professional certification and give them the opportunity to look to these new jobs of the future. So looking at jobs of the future, do you see some risks for some job rules related to the new technologies, specifically AI and developers, for example, artificial intelligence can be presented or perceived as a threat, for example, for developers.   00;07;38;08 - 00;08;13;04 But on the contrary, AI seems to represent an excellent complement that enables developers to focus on the high value added tasks and work faster and more efficiently, even gaining in skills. A study from the official French Observatory for Digital Engineering Consulting related presentation said We called up also shows more than 24 thousands of developers recruited in France in one year by companies in the branch of digital sector.   00;08;13;10 - 00;08;50;04 And that number does not take into account all those sectors. Still, according to the study, the National trend in job offers for developers occupation is up by almost 19%, with over 54,000 job offers in one year. Recruitment opportunities are constantly increasing. Another study published by Dell and the Institute for the Future concludes that 85% of the job of 2040 don't yet exist.   00;08;50;24 - 00;09;25;01 It is certain to me that A.I. will transform existing professions, but will also create new ones. This is clear. Companies are looking for staff in age related professions. The sector is booming. To give just a few examples of jobs that the analysts that the scientist or integrator will integrate into existing products and services. So there are opportune cities for individuals to benefit from the boom in AI.   00;09;25;01 - 00;09;47;03 And that's good to know for students that are looking to develop their career path or those individuals outside of education who are maybe looking to decide on developing a different career to the one that they are in right now. So, you know, certification is something that we that is often raised not just by students but by all professionals.   00;09;48;05 - 00;10;16;07 So Valorie would you recommend learners to continue their learning journey by going towards achieving professional certification? Oh, yes. And it is something I would highly recommend I would recommend to students in education and soon to enter the workforce to move forward as soon as they can with a professional certification. In fact, I would recommend anyone to go for it.   00;10;16;08 - 00;10;57;15 For many reasons, as you perfectly pointed out earlier, employers are wanting to hire students with demonstrable industry, relevant career ready skills and industry certified. Asians are ready to become the next technology workforce. Let's have a look at Persons You 2023 report on the value of I.T. certification. This report shares the perspectives and experiences of more than 21,000 professionals in 176 countries well prepared for and earned I.T. certification amidst changing and challenging working conditions.   00;10;58;14 - 00;11;30;11 The results indicate that in a world where greater demand for tech skills meets a global talent shortage, I.T. certifications are the ideal means to address both. When this report is paired with our most recent Employer Focus report. It is clearer than ever that the value of I.T. certifications is understood and appreciated by both those pursuing them and the organizations that they work for.   00;11;31;06 - 00;12;10;23 We learned when it comes to certifications that candidate, professional and personal he was for investing. Inserts vacation Credentialed employees are more empowered and contribute greater value. So

Join NetSuite experts Chris Hering, Director of Global Channels, Suite Life, and Aaron Rosenberg, CEO, NetSuite Partner Oasis Solutions, for a fireside chat moderated by Oracle Academy North America Senior Director Denise Hobbs. In this chat, Denise talks with Chris and Aaron about some of the technology trends that are impacting ERP systems today and what students should learn of those key aspects as they prepare for professional career roles. In addition, they discuss best practice tactics on how Oracle NetSuite Partners can leverage their expertise and knowledge and get involved in helping the next generation learn the latest technology. -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;34;08 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.   00;00;34;18 - 00;01;04;25 I'm your host, Tyra Crockett Peirce. In the second part of our special two part episode, Oracle Academy, North America senior director Denise Hobbs continues her conversation with Chris Herring, director of Global Channel SuiteLife, and Aaron Rosenberg, CEO of NetSuite partner Oasis Solutions. Denise continues the conversation about some of the technology trends that are impacting ERP systems today and what students should learn of these key aspects as they prepare for their professional careers.   00;01;05;17 - 00;01;35;16 I want to zero in on a little bit on the human interaction piece. Aaron, earlier you talked about Oasis and how Oasis Solutions is considered a corporate partner. Can you help me understand and help the audience understand the role that a net suite partner can potentially play with academic faculty as they then prepare students to step, you know, for careers as ERP implementers or users?   00;01;36;08 - 00;02;10;17 Absolutely. Yeah. So I'm very lucky to have met you about a year and a half ago, I think. Right. And we had this initial conversation around what Oracle Academy had and could provide help to the academic ecosystem, and the partners want to be a piece of that. We're hiring talented people, ambitious people that want to work in and around these systems because this is the way that you can interact with a ton of different types of businesses and get exposure to how these operational functions work and that really assist and get creative and innovatively solve problems with customers.   00;02;10;29 - 00;02;32;23 When Oasis looks at our clients, most of them again are in this small and mid-sized market. Our sweet spots probably around 100, 150 employees, 20 to $30 million in revenue, of which there are tens of thousands of businesses out there in the United States around that size. And a lot of them don't have dedicated net suite or system admin staff.   00;02;33;03 - 00;03;01;00 We're not working with one person whose sole responsibility it is to make this application run that business. Usually it's a controller or CFO, an accounting team or two and a half to three people that we're supporting on the initial implementation that they can go out to sales and operations and other functions to sell. As far as us trying to supplement our role with client, that is what we're intending to do and it is soup to nuts.   00;03;01;00 - 00;03;31;02 You want to get in there, help solve the business problem, show how the application provides value, so the licensing alongside our Oracle sales team and then help with everything from client management to additional integrated solutions that will enhance our experience. We facilitate user groups. So all of that is a part of the experience that Oasis provides. So do you have an example of how you might be able to share those experiences with the academic classroom?   00;03;31;10 - 00;04;09;13 Yeah, absolutely. The University of Louisville here in my hometown is where I also graduated from. I do not like to say I got to be a and NBS Communications major did not know about these systems, maybe could have taken a different career track. And I'm glad the one that I did take work out. But the Oracle curriculum and that's connected to the faculty that I was introduced to, was bring together the syllabus for their semester, and I was able to sit down with that professor and her team and our team and discussed what would we expect and how would we train a new hire?   00;04;09;23 - 00;04;35;05 What type of system exposure would help them get a leg up on an internship or a career? Paths with Oasis, which would translate to other partners like myself for next week? Direct's team as well. And we talked about how you could leverage test scenarios as well. So perhaps building this kind of seek and find for students to figure out a way of how one transaction on the ledger can tie back correctly.   00;04;35;13 - 00;05;01;24 And this goes back to kind of that trust but verify like so what what happened was in that transactional flow, where was the mistake made? Talked about this workflow engine and the power there that is actually called suite flow and net sweep. And that's a tool that is a no code tool, but it's a way to alter different types of workflows within the application by adding those different kinds of purchasing limits to the example that I already mentioned.   00;05;01;27 - 00;05;31;23 So how would you alter those business processes and help them kind of come out of there understanding not only how the application works, but trying to translate that to a real world scenario that happens a lot of times. Yeah. Yeah. I love  the opportunity to kind of bring in literally the,  real-world use case scenarios into the classroom for, you know, faculty to position within the right point of the curriculum and let students really dig in and roll up their sleeves and dig in to that.   00;05;32;04 - 00;05;55;04 Chris, do you have anything to add? . I think Aaron covered it so well. I mean, one of the things that I see coming from Oracle is just how exciting it is to see a company that's mid-sized come into the classroom where someone like Aaron, who's the CEO of the company, has to deal with a large vendor like that suite has to deal with customers as employees.   00;05;55;04 - 00;06;19;18 And it's a a mid-sized company culture where, I mean, I think back to my beginnings in my own career, where I jumped in and I was taking up the helpdesk phone and also helping on client deployments and also doing a little selling and that sort of multifaceted approach. I think it helped me sort of figure out what I enjoyed within the business and also where my comparative advantage was.   00;06;20;00 - 00;06;37;27 I think one of the things I've heard is that, you know, you can go charging passion, but you can also go towards what you're just naturally good at or naturally kind of cling to. And some folks find, you know, consulting more comfortable and more powerful. Some people like sales presales and people like management. Sometimes that evolves during your career.   00;06;38;12 - 00;07;14;03 So I think one of the things that I think is so exciting about the partner community is that there are many different flavors of partners. Some that are focused on particular industries like manufacturing and others that are focused on sectors like nonprofit, others that are focused on specific geographies. So across all of them, you have entrepreneurs, others that have either started the firm or joined the firm and have a lot of bags of tricks that they have to pull out to to deal with multiple vendors, you know, customers along their full lifecycle and have that personal relationship.   00;07;14;28 - 00;07;52;24 So having that brought into the classroom is extremely valuable. And one thing I've found is that while Aaron and you got coordinated to meet with University of Louisville, you know, that's not the only time that we've had this happen. We've had a number of partners that I know reached out to their either local university or university that they happened to have attended and had a relationship with that finance professional and were able to do a half hour guest lecturer as to what it is to be a finance professional in the world and how to solve problems in the in the field.   00;07;53;07 - 00;08;35;16 I tend to think that the fact that our partners are out there and ecosystem have that multifaceted aspect of their business and then are able to kind of have a close relationship with someone local is extremely powerful. I think just from a from a recruiting perspective, often universities have recruiting days and we've had a number of partners go ahead and on the request, or the suggestion of the finance professor, go ahead and attend the career day to maybe get a summer internship with a local partner where they can shadow the business and learn a lot more or get a full-time job for it for next week.   00;08;35;17 - 00;08;58;02 I mean, we look very fondly on individuals that have taken that internship and worked with or right out of the gate. I agree. I think the opportunity for students to meet face to face and, you know, kind of start the conversation about here's where I think my interest is. Here's what I think I'm good at. Have that collaborative conversation.   00;08;58;03 - 00;09;25;21 Maybe even have the opportunity to show, not just tell. I think those experiences are hugely you know, it's a great opportunity for students to have that. Again, if I pull on that thread a little bit more and Erin, I'm going to go to you on this question first. What do you think are the important skills that a recent graduate or a rising senior should think about to highlight to a future employer and why?   00;09

Join NetSuite experts Chris Hering, Director of Global Channels, Suite Life, and Aaron Rosenberg, CEO, NetSuite Partner Oasis Solutions, for a fireside chat moderated by Oracle Academy North America Senior Director Denise Hobbs. In this chat, Denise talks with Chris and Aaron about some of the technology trends that are impacting ERP systems today and what students should learn of those key aspects as they prepare for professional career roles. In addition, they discuss best practice tactics on how Oracle NetSuite Partners can leverage their expertise and knowledge and get involved in helping the next generation learn the latest technology. -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;34;20 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.   00;00;35;01 - 00;01;04;06 I'm your host, Tyra Crockett Peirce  In the first part of our special two part episode, Oracle Academy, North America senior director Denise Hobbs speaks with Chris Herring, director of Global Channel's SuiteLife, and Aaron Rosenberg, CEO of NetSuite partner Oasis Solutions. Denise talks with Chris and Aaron about some of the technology trends that are impacting ERP systems today and what students should learn of those key aspects as they prepare for their professional careers.   00;01;04;15 - 00;01;29;12 I am with Oracle next week, director of Channel Suite Life Chris Herring and NetSuite partner Oasis Solutions CEO Aaron Rosenberg. I'm Denise Hobbs, your host, Oracle Academy senior director for North America. Chris, Aaron and I are going to focus our discussion on three major themes. First, we're going to discuss the technology trends that are impacting ERP systems today.   00;01;29;29 - 00;01;56;22 Second, we're going to discuss what should students learn of those key impacts as they prepare for professional career roles. And then third, what are the best strategies on how NetSuite partners like Oasis Solutions can leverage their expertise and knowledge to help the next generation prepare to step into talent pipeline? And with that, I'd like to offer a very warm welcome to Chris and Aaron.   00;01;56;25 - 00;02;17;25 Thanks for joining me, guys. Thanks Chris, Thanks Aaron. To start off, I want each of you to give me a brief synopsis of your background and your current business position. Now, Chris, I want I'd like for you to start on this one of questions. So, first of all, really happy to be here today. I looked after our global partner SuiteLife ecosystem.   00;02;18;07 - 00;02;47;17 So what that means is I am responsible for NetSuite, education and engagement with our partners. So everything from how we onboard partners, how we train them and how they experience that suite as a partner previous to working in this role. I was also in that NetSuite, but in a go to market and a sales management role. So that was looking after new, larger companies that were joining that NetSuite on the enterprise side.   00;02;48;07 - 00;03;21;18 And I really started my career on the professional services consulting side. So working in coffee rooms and in boardrooms, deploying software in the early knots. So really happy to join us today and share my experiences with the audience. Great. Thanks, Chris. Now, Aaron, before you start, I'm going to add a little bit more on to you. So in addition to your background and your current business position, I'd like for you to also provide a very high-level explanation of a NetSuite corporate partner.   00;03;21;29 - 00;03;54;29 Sure. I'll be happy to. Let me start with a little bit about Oasis. Oasis has been in business since 1991. So very early on in that kind of software application space, we became a NetSuite partner in 2012, so we've been working with that suite as a solution provider partner for a little over a dozen years. So our relationship as a solution provider partner is to help clients typically in the small to mid-market, select, implement and then support their core business management system.   00;03;55;03 - 00;04;17;01 In this case, that suite, which really runs in and business operations for hundreds of our clients and tens of thousands of net suites clients globally. So my role as CEO is to really lead the charge and oversee strategy and direction of our company. We are a small business as well, so I have about 40 team members spread out across the United States.   00;04;17;22 - 00;04;47;26 I'm headquartered in Louisville, Kentucky, which is where I'm from. And where Oasis was founded, but we do have customers that we support across the country, and we have disparate team members across the country as well. So when we're thinking about ERP, I think we all know that technology changes at a very rapid pace. I'd like for each of you to share your thoughts on the latest technology trends that affect enterprise resource planning ERP systems today.   00;04;48;07 - 00;05;18;20 So we're seeing a ton of improvements in artificial intelligence. Everybody's seeing that across how they work and how they operate, right? I'm sure our faculty are seeing it in the way that their students and they themselves operate within their day to day. And so a lot of the biggest enhancements that I see for end users, people that are in the systems that we deployed, are areas that they're using kind of as a copilot of sorts for the needs for requests of the business.   00;05;18;22 - 00;05;47;15 Alongside of that interest are so these large language models are being incorporated into ERP systems pretty rapidly. And we're seeing that as net suite upgrades and releases new versions and updates their software every six months. I don't think we're going to see a lot more of that coming out in each version. UPDATE But that helps to change business process flows for automation in areas like purchasing, receiving and shipping.   00;05;48;03 - 00;06;15;15 And then I think it'll extend into providing more reports and information on demand and supply trends forecast based on historical data. An example, maybe a little deeper would be in that purchasing workflow. We see this a lot, so customers will ask us now that they have a system like NetSuite one where customers are coming from small business accounting systems to click QuickBooks and spreadsheets got a lot of controls in their automation of workflows.   00;06;15;27 - 00;06;43;20 So they want to now put a control. So if somebody in my organization is going to buy something over $5,000, I want a notification as the CEO to approve that or eliminate fraud actions there. There's more control in place. Maybe it helps people spend a little bit more judiciously. So if that's something that we can have in the system, I'm seeing a lot of those workflows and automation points being enhanced by companies like myself.   00;06;44;02 - 00;07;05;14 But I think A.I. is going to really assist us in the end users and making those changes on the fly even like through spoken language to the computer. So kind of a starship Enterprise type of functionality where like, Hey computer, please update my purchase workflow to increase the limit of spend from 5000 to $7000, and then it'll just happen.   00;07;05;14 - 00;07;32;19 They'll test it and they'll roll it out. Amazing. Almost like a customization, if you will, be a voice. Yeah, I think a lot of that is going to be I was actually had a thought the other the other day like will my grandchildren even need to type or are we moving into a situation where right they can just speak to the machine and it will update and provide information back to us?   00;07;32;20 - 00;07;49;20 And you can kind of do that now with Cortana. And, you know, actually, as I was preparing the script, I use a lot of like voice attacks, but you got to go in and it's not perfect. And we all know Siri for call, you know, somebody. They end up calling your plumber on accident stuff. So we're still working on that, right?   00;07;49;21 - 00;08;14;14 But yeah, it's it's just the improvements and the generational updates just are happening so rapidly now. Now, Chris, I want you to kind of layer on top of what Aaron saying, but I want you to answer the same questions, but I want you to shift the lens a little bit. So I want you to focus  on answering this question better with an education partner ecosystem perspective, if you will.   00;08;15;09 - 00;08;41;24 Sure. Happy to. And I think  Aaron took  the gorilla AI into the mix. I mean, that's just changed everything in the last 12 months and I can certainly see that changing the way we look at things in the next 12 months. It's  kind of incredible how things are moving so quickly. So I had three points to raise on this area in terms of how we're seeing technology change and how that's impacting our partner landscape.   00;08;42;16 - 00;09;20;02 The first one building on Aaron's point of sort of unified applications is this idea of a best of breed versus unified suite. So we often talk for those students in the audience, you might be familiar with how you bundle your TV, Internet and telephone at home and they're sort of bundles and we do the same thing within applications where instead of buying a separate expense management tool or ERP or CRM, customer relationship management, you have a single provider that provides all of that at the same time, reducing contracts, reducing integrations, which can be quite complex and cumbersome.   00;09;20;03 - 00;09;50;17 And so CPQ is one example deal services management, which is one that we just acquired, where if you have a HVAC company out in the field where you have trucks and they

In this episode host Tyra Crockett Peirce speaks with Richard Oram from the Oracle Hospitality team on the wide and varying career options available hospitality. --------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;27;26 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started.   00;00;27;28 - 00;00;55;09 Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce. I'm your host, Tara Crockett Pierce. Today I am joined by Richard Oram from the Oracle Hospitality Team. Richard studied tourism management at Birmingham University and worked in hotel operations and management for IAG and Forte before starting with MICROS in 1999, which was acquired by Oracle in 2014.   00;00;55;11 - 00;01;06;18 He worked his way up from a trainer to a product manager to a regional director and now in strategy. Welcome, Richard. So to start off, can you give me a bit about your background in your role at Oracle?   00;01;06;22 - 00;01;26;06 Yeah, So I really started in hospitality by mistake. I was at university and just wanted some extra cash to pay for going out and other bits and pieces. So I took a job at a Holiday Inn in Birmingham City Center, setting up conference rooms in the evenings to easy money. But I ended up then starting work on the bar, and then I started.   00;01;26;06 - 00;01;46;00 Then I thought, this is quite fun. I'm still at university studying for a degree. And then I started working on in the night staff, doing light auditing on research, on reception, finished my degree. So I just found a job then near my parents house until I got a proper job and end up working this hotel for four years.   00;01;46;03 - 00;02;02;10 And during that four years I would be in a new computer system and the guys from Microsoft were really great and I showed some interest and they said, Why don't you come and work for us? And that happened in 1999. What we are trained to for I'm still here.   00;02;02;13 - 00;02;18;15 I get it. I actually started Oracle in 2002, and I'm still here as well. And it's been a really wonderful, a great place to work for. So what different roles exist within hospitality and is there a clear career path?   00;02;18;17 - 00;02;39;14 Yes, definitely. There's so many different roles in hospitality, and some of them people would never even think of. So you've got your traditional roles of a receptionist, reception manager, reservation staff who work in the back office. You've got the groups, teams, sales teams, and so on, the housekeeping, food and beverage at work in the restaurant and bars and all the conference and banqueting staff.   00;02;39;17 - 00;03;03;16 But there's also all these people that work in the background that you never see. Like there's engineers that deal with all the maintenance. There's decorators that deal with all the paint work. There's people that buy all the leisure, at least so spas, spa and leisure centers at the properties. So there's a whole variety of different areas right through to sort of head office functions like financing and h.r.   00;03;03;19 - 00;03;26;15 So it's not all about the person sitting at the reception desk checking people in. There's a whole group of people doing different roles which exist in many different industries. But they all sort of focus on hospitality here. So dealing with the guest is the main criteria for hospitality and for career planning. Well, yeah, you can start as like I did working as a conference and banqueting porter.   00;03;26;17 - 00;03;51;16 You can work your way up to a manager and so on. And most traditional route is people who start, say, working as a receptionist then become a reception supervisor, then then they become the front office team manager, then they become the rooms division manager and eventually they come to general manager. And from a general manager you can then go up to sort of a regional manager and then up to head office as the director or the overall CEO of the hotel group.   00;03;51;18 - 00;03;59;09 There's many different ways to stay in this industry in growing your career, and it's not always when you've got hospitality in your mindset from the start.   00;03;59;11 - 00;04;03;06 Do you have to know hospitality to work in hospitality?   00;04;03;08 - 00;04;25;21 Not at all. And a lot like my own and many of my colleagues, we didn't know hospitality. We stepped into it because it was. There's always jobs in hospitality. That's the one good thing about hospitality. There's always recruitment and the training and on the job, a lot of it is common sense. So what can reception you want to deliver?   00;04;25;21 - 00;04;50;18 Good customer service and as a customer, you expect good customer service for the people you're dealing with. So it's very easy to learn on the job of how to deliver that customer service. And also with technology nowadays, how to pick up the systems you're using really quickly. And like I was saying before, to things like people who work in the finance for a hotel, they could have worked in a finance or an open asset management company.   00;04;50;18 - 00;04;59;13 They could have a banking industry. You don't have to know hospitality to work in the hospitality industry. Suddenly cross-overs with those different functions.   00;04;59;15 - 00;05;08;04 So given that we actually work for one of the world's largest technology companies, where does technology fit into hospitality?   00;05;08;06 - 00;05;29;15 It's a surprise in many places nowadays. So in the old days, hands. Let's talk it out, I say 20 years ago, which makes you feel very old. Really, the only people that used a computer system was technology. Whether people making reservations and the people checking people in. Everything else was done on paper or spreadsheets. Whereas nowadays everybody has an app for something.   00;05;29;17 - 00;05;54;02 So if you've got housekeeping, they're now walking around the app. They know that room. What I once just checked out, they know they're going to do service that room. So they're doing all that through an app. And it's the same with people like engineering. And when know there's a maintenance issue, it gets flagged in the system or their smart sensors in the bedroom telling them there's an issue with the heating, the air conditioning all fills back to those people sitting in the back office flagging up on their system.   00;05;54;09 - 00;06;19;24 But something needs to be done. And again, years back, this is all manual pieces of paper all over the place. So technology has really revolutionized what's happening in hotels. And it's so moving forward with things like AI, which I don't want to go into because I don't really understand AI in great depth. But I also think of automating so many of those tasks which are quite mundane, but allowing the staff to focus on delivering sort of better service to their customers.   00;06;19;26 - 00;06;44;12 And just one thing that I was always intrigued by, when I was a trainer, I was at one hotel, top five star hotel in London, and we had a training session and the training session was called Painters. I was going to line up with these trained painters on a computer system, and the reason why is because the painters would need to know that this really special access to touch up the gold leaf paint that existed on wood work and picture frames in the bedroom.   00;06;44;14 - 00;06;57;22 And then these are artists, the painters by trade, no knowledge of hospitality. But to do that, to deliver their job, they had to be able to use a computer system and know that Mr. Smith has left room one or one. They can go in and touch up that paint.   00;06;57;24 - 00;07;09;06 That's so fascinating. So given that Oracle is a technology company, we have micros, which is for hospitality, how does MICROS kind of fit in to hospitality?   00;07;09;09 - 00;07;44;14 Okay. So Microsoft, as we know, is now Oracle hospitality. But Marcus was the original company that Oracle purchased. It started back in the late 1970s, early eighties, when technology was still evolving. And we provide pretty much everything that you need to run a hotel. So if it's taking that reservation, checking customers in, managing all the housekeeping, the financing, paying travel agents, commissions for their bookings or the other bookings on websites, all of that's done by a microsoft or Oracle hospitality system and right through to what you see in the bar.   00;07;44;14 - 00;07;59;25 So we go into a coffee shop, it might say Marcus Oracle on the tell all of that is our equipment. And so taking orders, managing stock and operating that whole business as if it does one property right through to an entire rate or entire brand using our systems.   00;08;00;04 - 00;08;19;17 I've actually been to many hotels and seen the Oracle Microsoft branding on the hotels that I've stayed in. So it's really great to see that Oracle is involved in this space as well and how this kind of fits in. So my next question is why does hospitality become so addictive as a career?   00;08;19;19 - 00;08;45;00 It really gets into your blood. It's I think the thing is everybody is working long shifts and it's hard work, but you get to work with so many different people. And some people stay with these businesses for years, others come in for a few months. There's always a change of people. You get to know different people, but it's because it's such a great bond of people all collaborating together to deliver a good guest experience.   00;08;45;02 - 00;09;04;00 But it really gets entwined in your whole ethos and your way of working. And as people now I work with 25, 30 years ago in hotels,

In this episode, I’m joined by Cathye Pendley an Oracle Ace and Business Intelligence expert. Cathye and I talk about all things Business Intelligence or BI. We talk about what BI is, and the skills students need to pursue a career in BI. -------------------------------------------------------- Episode Transcript: 00;00;00;00 - 00;00;34;22  Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.     00;00;34;23 - 00;01;02;10  I'm your host here appears in this episode. I'm joined by Kathy Pendley, an Oracle AI's director and business intelligence expert. Kathy and I talk about all things business, intelligence or buy. We talk about what the AI is and the skills students need to prove and see. You'll see where I get messed up and I start over. So in this episode, I'm joined by Kathy Penley, an oracle AI's director and business intelligence expert.     00;01;02;13 - 00;01;29;01  Kathy and I talk about all things business, intelligence, RBI. We talk about what be AI is and the skills students need to pursue a career in by. A little bit about my guest. Kathy is a business intelligence program director at Roseann and has 30 years of experience working with Business Intelligence analytics technologies. She brings strong project management skills and a clear methodology focus to each project.     00;01;29;04 - 00;02;02;05  Kathy has rounded experience in all areas of business, intelligence and analytics, including product project management. Sara backed up their project management of analytics projects to valuations and selection for business intelligence tools, analysis, design, development and implementation of analytics solutions. And she has developed both large and small analytic application patterns and systems. Welcome, Kathy. So to start off, can you please tell me a bit about your background and your job role?     00;02;02;07 - 00;02;41;05  I am a 1992 graduate of the University of North Texas. I have a B.A. in business computer systems, and it's very similar to what most colleges would call a BBA and management information systems. I currently am a business intelligence program manager at ROSENSCHEIN, and I've been there for about a year and a half. I focused at and is to understand the nature of our business and the latest technology and then determine how the technology can best assist our businesses and make informed decisions.     00;02;41;07 - 00;03;09;12  My professional career has been focused on business intelligence. Some call it decision support back 30 years ago are you might call it also analytics today. So it has many different names, but it has been in the business intelligence area. I work for Rosatom, which is an electrical contracting company. The majority of my career it's been in consulting, focused on analytics and beer across many industries.     00;03;09;12 - 00;03;40;11  So I have experience in many industries. I would say all but about four years of my professional career has been in consulting. That is quite background. You are an expert in business intelligence. So to start off, can you give me a high level overview of business intelligence or buy business intelligence and B, I can be thought of as a superpower of turning data into actionable insights that drive better business decisions.     00;03;40;13 - 00;04;06;23  It's not just about collecting and storing information, but analyzing it in a meaningful way to understand your business performance, identify trends and make informed choices. The steps to do that. The first step in be AI is to understand your business needs. You need to know what is important to the business, and then you can start gathering the data.     00;04;06;25 - 00;04;32;09  So what kind of data do you get and buy? You can have what we call internal or external data. Internal data is something that is within your company. Like sales could be payroll, could be h.r. An external data is something that you're getting external from your company. That's like social media, maybe even weather data. And then there are also different types of data.     00;04;32;11 - 00;04;57;07  You have a structured data that sits within a database, and that's something that you'll hear where you put them in tables and you join your tables together. But then there's also unstructured data, and that's like text documents, emails. Those are kind of some unstructured data where it can be in any type of format. Now you can do your analysis in an Excel spreadsheet.     00;04;57;09 - 00;05;23;21  And and that's okay for small individual type analytics, but for more complex enterprise wide analytics, something that you're going to push out to your entire company, it's best to create a model. And a common model that is used is a star schema. And all star schema is is just some tables joined together and you have what you call a fact table.     00;05;23;23 - 00;05;45;20  A fact table is nothing more than something that has a fat sales productive. What what is the key metric that you're looking at? Then you have your dimension tables and that's basically how you want to break out your data. So you're going to break it out by time or by location. You have a dimension table for each one of those with the attributes by those dimensions.     00;05;45;23 - 00;06;10;17  A good way to think about a dimension tables. If you're looking at something and you all look at sales and you want to see it by somebody says, I want to see it by product, by time, by location. Anything after the buy is going to be a dimension, a location dimension, a time dimension, a product dimension. So that's how you kind of build a model amongst the model is designed and built.     00;06;10;19 - 00;06;34;02  You need to then load it with data and put data into the model, and that is called data preparation. Some people call it ETL, some people call it BLT, but basically that's where you go in and you clean the data, get it organized, and you loaded into the model. This can be a long process. Once it's in the model, now you can start doing your data analysis.     00;06;34;04 - 00;07;02;05  There's various tools and techniques for years to analyze the data once it's in the model. This kind of generating report, creating dashboards, performing calculations are using data visualization techniques like charts and graphs. You get that built. Then you can start looking at the actionable insights. This this is where you have the analysis. It reveals pattern trends, hidden information that helps business understand what's working and what's not.     00;07;02;07 - 00;07;29;00  This knowledge is being translated into actionable recommendations that can be implemented and improve performance. As you look at this, we talk about building this and building the chart data visualization, don't underestimate it. There are classes. There are books. If you are going to be working with the users and working in building analysis, understand and learn a little bit about data visualization.     00;07;29;08 - 00;07;56;27  A quick note is people read left, right, top to bottom. So whenever somebody looks at a dashboard, the first place they look is in the upper left hand corner, their eyes drawn up there. So you would want to put your key metric in the upper left hand corner of the dashboard that makes it stands out that allows your executives to quickly get the information without having to spend too much time digging through tables to get it.     00;07;56;29 - 00;08;23;26  I had actually never looked at it that way. That's really insightful. I just had an moment thinking about the tables and graphs and charts that I built that I was really a wonderful nugget that you just gave. So now on to my next question. What are some of the different industries that are used by different industries for actually every industry and every department within industry uses by for example, you have your construction things.     00;08;23;26 - 00;08;54;02  COLONISTS All right, look out. I'll go a little, maybe a little bit more about install rates. Retail has sales and inventory, higher education. They're looking at enrollments and salting my look at staffing. But then even departments in these industries like your h.r. Might be looking at the retention of employees, and that would be across all industries. So there is pretty much within every organization, within every department, in every industry.     00;08;54;05 - 00;09;24;08  I'd like to go over a couple of examples of how it's used differently at a couple of organizations. I want to start with the construction installer right? This is a metric that many construction companies use to determine how long it's going to take to install a particular product. Say, for example, a conduit in our electrical contracting company, we have conduits and we have an estimated rate of say, 5.2, five feet per hour.     00;09;24;10 - 00;09;43;09  And that is saying that an individual, a worker should be able to install 5.5 feet of conduit in the hour. So what happens when a given project goes down to five feet per hour? And that's just a reduction of about 10%. Not horrible, right.     00;09;43;11 - 00;10;11;22  Talking about multiple projects that we have with hundreds of people working on these projects and this rate starts going down. If you had to put in 2.1 straight, the conduit at a rate of about $50 per hour, the cost alone at 5.2, five feet per hour is $20 million. If you go down to five feet, that could cost you $1,000,000.     00;10;11;25 - 00;10;35;01  Just in revenue. And then if you ever to take into consideration if you're if you're not installing as fast,

Oracle Academy is Oracle’s philanthropic education program. In this episode we chat with Alice Goodchild, Head of Oracle Women’s Leadership for Europe, Middle East and Africa.  She shares her views on how to inspire girls and women to follow STEM studies and careers, why we need more women in tech, how diverse talent is important to the economy and IT and how Oracle is investing in developing, engaging and empowering current and future generations of women leaders at Oracle. -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;28;02 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started.   00;00;28;05 - 00;00;54;27 Welcome to Oracle Academy, pictured where we discuss how Oracle Academy helps prepare a next generation workforce. I'm your host to Oracle Academy Program manager for Greece, Cyprus, Malta, Albania. Crushed by North Macedonia cluster in just a few days. We are celebrating International Women's Day, but numbers don't lie. And that is definitely true when it comes to the number of women in tech.   00;00;54;29 - 00;01;25;05 Globally, we see a low percentage of women selecting STEM studies and the percentage drops when it comes to the actual number of women graduating, women entering the market, climbing the hierarchy ladder and becoming tech leaders. How can a company like our approach help women develop their leadership and skills? My guest today is Alice Goodchild, head of Oracle Women's Program for Europe, Middle East and Africa.   00;01;25;08 - 00;01;47;00 Alice joined Oracle seven years ago with more than 15 years work and experience as a senior aides or business partner in companies of the IP and investment banking sectors and is currently based in UK but has a long living and working experience in countries like Japan, France, Spain and Australia. Alice, welcome.   00;01;47;02 - 00;01;50;15 Hi. Thank you so much for inviting me to join you today.   00;01;50;17 - 00;01;55;21 Thank you. Please give our audience a bit of out of your background, then your role at Oracle.   00;01;55;24 - 00;02;27;09 Absolutely. Thank you. So I am the head of Oracle Women's Leadership for the Europe, Middle East and Africa Region, a hugely diverse region with over 50 countries represented at Oracle and Oracle women's leadership. Well, it started as a grassroots initiative in 2006 and has now grown organically into a global strategic program dedicated to the leadership and professional development of Oracle women across the world.   00;02;27;12 - 00;02;59;23 And we started off with a few communities in certain countries, and now we have over 120 Oracle women's leadership communities across the globe, which is quite incredible. And in AMEA, the region I represent and we have 40 communities across 35 countries. And in terms of our team structure, we are a global team of eight. And we also have an executive steering committee for Oracle Women's Leadership.   00;02;59;23 - 00;03;26;11 So we have very strong support from our senior leaders. And I remember when I saw this role advertised, I was working as a business partner in a telco organization and I saw the role and I was like, I can't believe they've got a program dedicated to Oracle or to women's leadership. And I honestly think that I've got the best job at Oracle.   00;03;26;11 - 00;03;29;29 So that's a bit of my background for you.   00;03;30;01 - 00;04;00;03 I have to say that Oracle is one of the leading IP companies that they invest a lot in, in diversity and inclusion and of course in the women's development program. But if we want to go a bit back, how would we attract more women and girls to to study STEM subjects and to pursue careers in the technology industry?   00;04;00;06 - 00;04;20;13 Great question. I think there are a number of different ways in which we could do that, but I think I'm going to focus just on a couple of them, if that's okay. And I think for me, the first the first way that we could could attract more women and girls to study STEM subjects is through more. Having more role models.   00;04;20;13 - 00;04;47;25 And I guess if I take girls first and we can talk about role models, but they could be in terms of, you know, the school children, in terms of toys or books or literature, you know, making sure that there are resources for young children to show that there you know, there are roles and opportunities and leaders for you know, for women.   00;04;47;27 - 00;05;24;28 I think that's really important. And we we need to think about all curriculums across the globe as well. So to have a broader digital curriculum, which is relevant to everybody and I think also for girls in in particular, it's very important to show that there's such a, you know, there is such a huge variety in tech jobs. So and it could yes, it could be coding, but it also there are, you know, user experience or, you know, lots of different roles within tech that mean a different different skill sets could be used.   00;05;24;28 - 00;05;59;19 So actually an ad or at Oracle, we have a program, a Spanish Oracle women's leadership team have created Oracle for Girls. So that's really about getting girls aged 4 to 16 really excited about the cool technology that there is and building kind of a sense of community amongst those girls that, you know, and seeing these role models that they can consider that tech might be somewhere where they would want to explore further with their studies as they get older.   00;05;59;22 - 00;06;36;14 And then I think role models, you know, from a from an organizational point of view, I wonder many of the people listening might have heard of the term the only. But there are so many examples where women are still the only woman in their team, in their company, potentially in their organizations, or part of a project team. So it's it's it's really, you know, for those women in particular that serve all women, it's really important to have role models in the organizations to be able to see someone who looks like you.   00;06;36;14 - 00;07;04;03 That's been successful, that's faced different challenges. But you know that, you know, you can progress and will be supported and have the right environment to progress within that particular organization and have the right culture to enable you to do that. And that comes down also to organizations having the right policies and practices really to ensure that their, you know, their environments are inclusive.   00;07;04;05 - 00;07;37;29 And I think you know, tying in to this as well is this sense of fostering a community and belonging and community is extremely important in terms of attracting anyone to to work for organizations or to study particular subjects and enabling a culture, an environment of belonging is really important to attracting more women and girls to study and to pursue careers in the I.T. industry.   00;07;38;02 - 00;07;52;15 So talking about the community and ecosystems, corporate ecosystems, why do we need more women than we think need this approach?   00;07;52;17 - 00;08;20;10 Well, you know, Eleanor, I think, you know, overall, we need more people in tech, as you outlined at the beginning, this massive skills shortages and the tech industry is shaping our world and shaping the future. So, you know, we really need to think about that. But the as we know, the proportion of women working in technologies is going, moving, increasing, but at a very glacial pace.   00;08;20;10 - 00;08;50;09 So we do we do really need to consider how to get more women into tech. I had I read the other day a recent report published in the UK by the Professional body for computing, and it said it was going to take 283 years before women make up an equal share of the workforce in the UK. And we need the gender gap in I.T. to close much more quickly.   00;08;50;12 - 00;09;20;09 The pace of technology, the pace of change. We we just can't be moving that slowly. So I think, you know, for organizations, we need our emerging tech like artificial intelligence to reflect the society that we that we live in. And we you know, the tech helps our industry innovate and rise to the needs of society in a meaningful and responsible way.   00;09;20;11 - 00;09;59;20 So and I think for for women, it's really important. The tech tech, there are brilliant career opportunities in the tech industry and we need women in the and much more kind of diverse employee bases to bring different perspectives to help teams work differently, to empower them to solve problems differently. And, you know, we need it's all about kind of ensuring that our workforce and our people with expertise are reflective of the societies that we live in today.   00;09;59;20 - 00;10;12;07 And there are 51% of women across the globe so that, you know, we should we should be reflecting their needs in the tech industry because that is what's shaping our future.   00;10;12;09 - 00;10;37;29 So being already almost seven years with our women's leadership and talking about the need for the community and for the things and for the companies, what would you say are the benefits of having a strategic program like Oracle Women's Leadership.   00;10;38;02 - 00;11;17;11 That many benefits actually. And I think if I start from the level of business support. So as you mentioned, this is a strategic program and we have buy in from all CEOs, suffocates and active support of our senior executives and the impact of that on the organization is is critical because it demonstrates that our leadership teams are invested in increasing the diversity and inclusion of our organization and creating an environment where everybody can belong.   00;11;17;14 - 00;11;53;03 And when you create that environme

In this episode of the Oracle Academy Tech Chat Podcast, Host Tyra Crockett Peirce speaks with Bill Mc Michael, Senior Director of Software Development from the Oracle Infrastructure group. Bill and Tyra discuss the construction engineering industry, what it is, and the tools students pursuing a construction engineering career need to know when they step into the workforce. -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;27;21 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started.   00;00;27;29 - 00;00;55;12 Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce. I'm your host, Tyra. Today, I'm joined by Bill McMichael, senior director of software development in the Construction and Engineering Industries Group at Oracle. Bill directs product teams responsible for application development and product documentation for portfolio management software applications, including Premiere Therapeutics.   00;00;56;05 - 00;01;18;27 Bill has held various development and management positions at Converse Systems prior to its acquisition by Oracle in 2009. He's a B.S. MBA from Saint Joseph's University in Philadelphia, Pennsylvania. Bill is a certified project management professional. Welcome, Bill. So a little bit to start off, and you give me a bit about your background and your role at Oracle.   00;01;19;20 - 00;01;45;11 Yeah. Thank you, Tyra. I have a diverse background that encompasses project management and technical ability. My journey with Oracle began through the acquisition of Primavera Systems, a company that specialized in project and portfolio project management software. And currently, I serve as the senior director of software development for Primavera P6, a well-known project management solution in the construction industry.   00;01;45;23 - 00;02;11;03 So I've been helping construction companies solve their project and resource planning needs for 35 years. As you mentioned, I hold a PMP certification reflecting my commitment to project management. So my role at Oracle is a unique combination of my construction management and technology expertise. It's a role that's both rewarding and dynamic given the ever changing nature of technology and project management.   00;02;11;17 - 00;02;15;17 So my next question what exactly is construction engineering?   00;02;15;28 - 00;02;51;11 Well, construction engineering is a specialized field within civil engineering that focuses on the planning, design and execution of construction projects. So a distinction from the broader civil engineering discipline is that construction engineering is a subdiscipline primarily dealing with the on site execution and management of the project. It involves the application of engineering principles to ensure the successful completion of construction projects such as buildings, infrastructure, bridges and much more.   00;02;51;26 - 00;03;23;19 Construction engineers play a pivotal role in coordinating various aspects of a project, including cost estimation, project scheduling, quality control and the management of resources and labor. One of the key distinctions of construction engineering is its emphasis on the practical aspects of construction. Construction engineers translate architectural designs and engineering plants in reality. They're responsible that the project is executed safely and within budget.   00;03;24;07 - 00;03;52;21 So they're managing issues that arise throughout the project. They're managing the risks. And at the same time, ensuring the quality and integrity of the structures that are being built. In essence, construction engineering is all about applying technical expertise to transform a vision on paper into a working structure, all the while adhering to best practices, regulations and engineering standards.   00;03;53;02 - 00;04;01;29 So the field requires a thorough understanding of both engineering principles and construction management, making it a crucial part of the construction industry.   00;04;02;09 - 00;04;17;17 That is actually interesting to me. I always thought that civil engineering and construction management are separate, so I. I learn something new, so I'm very grateful for that. So my next question, what are some of the software tools used in construction and sharing?   00;04;18;00 - 00;04;47;29 So of course at Oracle we make software tools and my division specifically makes tools for the construction industry. So in the area of construction engineering, Oracle provides a comprehensive suite of software tools designed to optimize construction project management and enhance collaboration. These tools are widely trusted by professionals in the industry, but we offer integrated solutions for various aspects of construction engineering.   00;04;48;14 - 00;05;26;18 So let's start with the first class tools I'm going to discuss and that project portfolio management and we have Oracle proof of our P6 and Oracle Primavera Cloud. So the value these tools bring to construction engineering is effective project management, project portfolio software like or Oracle's of P6, allow construction engineers to efficiently manage multiple projects concurrently. It's a centralized platform for project planning, scheduling resource allocations.   00;05;28;01 - 00;06;12;17 It helps teams stay organized to meet project deadlines. Another benefit of Primavera is resource optimization. Construction projects often involve a complex web of resources from labor to materials and equipment. So project portfolio software helps optimize that resource allocation, ensuring the resources are used efficiently across all projects. Another benefit includes budget control, risk management and collaboration communication. So in summary, project portfolio software is instrumental in streamlining construction project management.   00;06;13;14 - 00;06;46;01 The next tool, it's really an important tool in construction engineering is construction collaboration platform. Construction Collaboration platform such as Oracle connects Oracle EC and AX offers a wide range of capabilities that cater to the specific needs of construction engineering projects. One of them includes document management, so it connects is going to provide a centralized platform for document storage, tracking and version control.   00;06;46;13 - 00;07;26;07 There's a lot of documents and in construction, these documents include engineering drawings, specification actions, contracts and reports and other important capability. And it connects is workflow management. It connects, streamlines the approval processes and workflows, ensuring that documents and changes progress through the necessary reviews and approvals efficiently. And another critical capability is transmittal management. It connects simplifies the process of sending and receiving documents and drawings, tracking their status and ensuring they're reaching the intended recipients.   00;07;26;17 - 00;07;58;02 Those are just some of the key capabilities of EC can access in a cloud based collaboration platform. Another tool is building information modeling that's referred to as BIM. It's a digital representation of the physical and functional characteristics of a building or infrastructure. So it's going to provide a detailed, accurate 3D model of a project. It has not only the visual aspects, but other information about the project's materials, spatial relationships and more.   00;07;58;24 - 00;08;38;26 It connects, integrates with them tools, facilitating the sharing of 3D models and aiding with design coordination. Another tool probably you would want in your tool chest as a construction engineer is a tool to aid with payment processing. A software like Oracle Tech Store. It simplifies payment processes by automating pay application, Lean waivers and compliance management. In a nutshell, NEXTDOOR helps minimize payment disputes and delays so these Oracle tools cater to the unique needs of construction engineers offering integrated solutions for project management.   00;08;39;10 - 00;09;03;25 Document Management Cost control and leveraging BIM technology. Moreover, Oracle Academy partners with top universities to provide students and faculty with the opportunity to learn and apply these construction engineering tools in an educational setting. This partnership ensures the next generation of construction engineers are well prepared with the skills and software tools they need to excel in the industry.   00;09;04;06 - 00;09;11;05 That leads to my next question. What are some of the career options for students studying construction engineering?   00;09;11;18 - 00;09;40;06 Well, there's a wide range of career options available to someone who studies construction engineering. I'll describe some of the most common and promising career paths. Number one Construction Management. Construction Manager. Construction managers oversee all aspects of construction projects. From planning and budgeting to onsite supervision. They ensure the projects are completed on time within budget and in compliance with quality and safety standards.   00;09;41;18 - 00;10;17;25 Second, Common Career Path is a project engineer. Project engineers work closely with construction managers and they assist in the planning and execution of projects. Now they're all often going to focus on a specific aspect of a project such as scheduling, cost control or quality assurance. Another career path is an estimate. Estimates calculate the cost of materials, labor and equipment needed for construction projects, so they play a crucial role in determining the project's budgets.   00;10;18;09 - 00;10;55;0

Artificial intelligence or AI is everywhere from movies to healthcare. In this episode, Tyra Crockett Peirce speaks with Oracle database expert Ace Director, Jim Czuprynski, about how AI is changing the jobs of database administrators and the skills that students need to learn if they want to pursue a career as a DBA.  -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;27;21 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started.   00;00;27;29 - 00;00;57;02 Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce. I'm your host, Tyra Crockett. Artificial Intelligence, or A.I., is everywhere, from the movies to health care. In this episode, I speak with Oracle database expert and ace director Jim Czuprynski about how it is changing the jobs of database administrators and the skills that students need to learn if they want to pursue a career as a DBA.   00;00;57;14 - 00;01;24;03 Jim Czuprynski has been an Oracle DBA for 20 plus years. During that time, he's taught 2000 plus students in the finer points of Oracle database administration. As an Oracle University instructor coauthored four books on Oracle technology and has spoken dozens of times at user group conferences around the world. During that time, he's seen plenty of dramatic changes to the DBA role, especially after autonomous database was introduced.   00;01;24;14 - 00;01;25;09 Welcome, Jim.   00;01;25;19 - 00;01;27;05 Thank you, Tyra. It's great to be here.   00;01;27;11 - 00;01;32;15 To go ahead and get started off, can you give me a little bit about your background and your current job role?   00;01;32;26 - 00;01;56;08 Absolutely. These days, I'm more of a technology advocate, but to be honest, I'm still at heart an Oracle DBA, as I have been for over 20 years. I go back all the weight. Oracle 81723. So as you might imagine, I've seen quite a few changes in the Oracle database and the hardware that it runs on over that time.   00;01;56;18 - 00;02;20;18 These days I'm actually kind of back into some of the really neat features that are built into just about every Oracle database. Especially Oracle 23. See our latest release that's almost ready for general availability. And most platforms. And I really enjoy delving into things like graph and spatial and machine learning and analytics.   00;02;21;18 - 00;02;31;27 So my next question is kind of a little bit along those lines. The Oracle Autonomous Database was launched a few years ago. How does it differ from previous versions?   00;02;32;15 - 00;02;59;12 Wow. The autonomous database, or most of us call it ADB for short. It has features that are already present in the most stable release of the Oracle database. That's typically on premises right inside an organization's local data center or maybe even an on premises data center. But the big difference about autonomous database, first off, is that it runs inside ORCL cloud infrastructure.   00;02;59;19 - 00;03;27;25 And best of all, it runs on, in my opinion, the best hardware ever built for Oracle database workloads. Oracle Exadata, which is an extremely robust environment. It eliminates a lot of performance bottlenecks that are inherent in traditional on premises database hardware and I speak from experience. I built servers back in the day to run Oracle 8 and 9 even 10.   00;03;28;19 - 00;03;35;22 It's not trivial to build a robust database working environment.   00;03;36;09 - 00;03;44;00 So let's kind of go on to AI a little bit. So how is a I used in an autonomous database or ADB?   00;03;44;27 - 00;04;20;19 That's a great question. EDB uses A.I. in many different forms underneath the covers, and it really automates a lot of tasks that a typical DBA doesn't necessarily have the bandwidth to perform everything from something called automatic indexing. We'll talk about that a little bit later, I hope. Things like automatic scaling of CPU's based on demand that it observes automated database patching, and even the ability to automatically identify.   00;04;20;19 - 00;04;47;01 And this is really cool, a poorly executing SQL statement and essentially quarantined them so that somebody from the DevOps slash DB 18 can scrutinize them and go, Why are these things taking up so much bandwidth as the next release? Oracle 23 C rolls out for ADP. There are several new AI controlled features, including and these are really cool.   00;04;47;10 - 00;05;17;29 Automatic transaction rollback, for example, a transaction might be holding a roll lock and blocking a higher priority transaction. You can actually configure that so that that will happen within boundaries automatically. Another thing that's really neat is automatic generation of materialized view, and I worked with projects even in the last 12 to 18 months where materialized views are a tricky thing to build out.   00;05;17;29 - 00;05;50;01 You really have to kind of know what's going on when you build them. Now, in latest release, that's going to happen automatically. By the way, these features I'm talking about, you do have a choice as a DBA to go in there and if necessary, turn them off. I get that question a lot. So, you know, you can definitely deactivate them or essentially turn them down and make them advisors temporarily and then decide whether or not to turn them on in full for your environment.   00;05;51;04 - 00;06;29;04 Perhaps the most intriguing new ADB feature is retrieval augmented generation or RG or RAG for short. RAG employs several large language models or limbs that translate a request for information. For example, find the top five customers within a mere based on their average percent increase in sales for the last six months and simply by prefacing that with the words select a I, I hope you're sitting down as you're listening to this, it literally will build the skill statement for you.   00;06;29;18 - 00;06;49;03 You can even say, just show me what the SQL statement looks like, that you just built your ADP and it'll show it to you. So again, one of the ways people are using A.I. these days, right, is more of a helper. You know, don't don't write it for me, but show me what it would look like if you wrote something like this.   00;06;49;12 - 00;06;55;14 And now you can do that with Rack. That's to me, mind. And amazing.   00;06;56;07 - 00;07;11;16 Then kind of one of the things that always comes up is if we're using AI for all these other things, like, you know, writing SQL statements or like helping all in patch or data, how does it impact our security for our database?   00;07;12;13 - 00;07;35;27 Well, another great question. Like I said, I've been doing it for 20 years as a DBA for two years in all different angles. Right. And one of the first things that if I'm on a DevOps team and someone proposes something, the first thing I'd like to ask is, yeah, great idea. Sounds really radical. Sounds cool. How secure is that?   00;07;35;27 - 00;08;01;02 Right. I want to think about not just what's going to happen at that database level, but all the way up through that seven layer salad, if you will, all the way out to eventually our firewall. Right. Is this going to be solid and secure for application access layers? What if I have a special purpose database inside of my my firewall?   00;08;01;03 - 00;08;32;20 Right. Maybe something specific to spacial or graph or mapping or whatever it is I like to think about How easy is it for a bad actor to do something as simple as SQL injection to gain access to either the data insider databases or even the infrastructure. I mean, a day doesn't go by that we don't hear about some sort of hack or some sort of ransomware attack that has happened because of someone ignoring a business risk.   00;08;33;01 - 00;09;00;27 So one of the things I like about ADB and Rack is that I'm eliminating several possible attack vectors. Right. One of the things that I'm doing with using select a I, and then a question is I'm letting before called database write the query. It's a lot less likely that hopefully at least I haven't seen it do it yet.   00;09;00;27 - 00;09;40;03 I've been playing with it where Rand might go ahead and write some kind of weird thing that would do SQL injection inside my database. I haven't seen that happen and I don't anticipate that would happen. So I really like that aspect of API being implemented and if you will, really within the environs of the database itself. Also, one of the things that is evident to me, having talked to people about all the other kinds of databases, even open source databases, Oracle is well known within the industry as the most secure enterprise database.   00;09;40;20 - 00;10;08;13 That means that even if someone were to gain some sort of access, I have excellent tools at my disposal that will identify that access immediately. And this is a big advantage, especially for the concept of what we call converged database, which I've been talking with several other ace directors and other DBAs and developers for almost three or four years now.   00;10;09;01 - 00;10;44;02 The whole idea is more likely than not if you're building a graph. DB solution heck, even a vector database solution with some of the new things that are coming with the next release of Oracle and maybe even a spatial solution, all these things are already built in to my database environment. If I'm doing a spatial solution, a graph data property graph solution, a machine learning solution, there are dozens of machine learning algorithms built into an Oracle database.   00;10;44;10 - 00;11;05;28 Why would I want to take a risk of having something outside my environs that compose my database and even my c

In this episode, Oracle Academy Vice President, Willie McCabe, continues his conversation with Evan Goldberg, NetSuite founder and Oracle Executive Vice President, on what it’s like to be a leader today, and the skills students need to succeed.   As NetSuite celebrates its 25th anniversary as the first cloud company, Evan will also talk about the challenges of being the disruptor and what he thinks is next for the technology industry.   -------------------------------------------------------- Episode Transcript:   00;00;09;03 - 00;00;27;21 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started.   00;00;28;02 - 00;01;02;14 Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce. I'm your host, Tyra Crockett Peirce And the second part of this special two part episode of the Oracle Academy Tech Chat podcast. Oracle Academy Vice President Willie McCabe continues his conversation with Oracle executive vice president and naturally founder Evan Goldberg on what it's like to be a creator and leader and the skills students need to succeed as they become the technology innovators of the future.   00;01;03;04 - 00;01;04;15 Please listen.   00;01;04;15 - 00;01;17;26 I'm reflecting back on your career to know other any key skills that that you've developed over time or any experiences that have been instrumental to your success.   00;01;18;17 - 00;01;46;14 Yeah, well, I mean, a skill that I think I've developed and still I'm a work in process on is stepping back. Yeah, stepping back is hard to do a lot of times. And when you're building a company, you're in the weeds a lot. I mean, you're doing a lot of work yourself, I mean, and that's as it should be.   00;01;46;14 - 00;02;13;00 And you can get caught up in a lot of day to day things that are urgent that keep you from doing the things that are important. And always that's something that I try to think about and balance in my daily work is, is what there are urgent things and there are important things, and sometimes there things are both, but in a lot of cases they fall pretty clearly into one category another.   00;02;13;00 - 00;02;39;21 I mean, people say tactical or strategic. Stepping back and seeing, you know, where you spending a lot of your time and where be where you should be spending more of your time thinking about what are we going to wish we did five years from now. That's a that's a really good that's a really good to me technique of stepping back and figuring out what is urgent and what is important.   00;02;41;18 - 00;03;19;19 And so, you know, I've always tried to do that. And it's it's and it comes obviously, it comes with the experience that you can differentiate the two that just comes from your experience in your career. If you're building companies or experience earlier in the company, with failure comes a lot of learning. Yeah. And so yeah, so that's one of the skills that I think finding the right time to do that sometimes, you know, sometimes you just need your nose to the grindstone and you can just focus and turn out, churn out great work.   00;03;19;19 - 00;03;42;04 And that's, that's, that's awesome. And like if you're a programmer or designer or salesperson and stuff, that's what you do. You're trying to when, where is the time that you step back and, and, and to and, and, and look and see is am I, am I working on the right am I working on the right things?   00;03;42;22 - 00;03;54;18 Yeah. That's a lesson for everyone. I think even, you know, managers and individual contributors, you know decide when to step back from and activities and projects.   00;03;54;25 - 00;04;24;29 Right. And a key part of management is helping your employees do that, helping your employees see what is my path, how is what I'm doing, getting me on that path, or what are some other things that I'm not doing that down that path. Or if I veer off, I wish I had done. And I think, you know, obviously one of those key things is stepping back and saying, hmm, am I getting the skills that I want to succeed in my career?   00;04;25;08 - 00;04;50;14 You know, I'm working really, really hard doing the same thing over and over again. And maybe that's okay right now because that's helping build. Yeah, but what am I going to need in five years and how am I getting it? And I'm getting it through what I'm doing right now. And, you know, I think most organizations have very rich opportunities to get those skills that people don't always take advantage of.   00;04;50;14 - 00;05;18;08 So then that's that stepping back and saying, you know what, I'm going to give 2 hours a week or 5 hours a week or whatever towards gaining this new skill that I know I don't need right now, but I think I may need down the road. I mean, for management itself, if that's where you see yourself going and you have that, you know, you feel like you enjoy the people part of the process and you enjoy mentoring and then that's great.   00;05;18;08 - 00;05;48;08 Not everybody should or or or can become a great manager. And that's okay. The world needs people doing lots of things, you know, great strategic thinkers. Maybe that's what they do. They, they do strategic thought, they architect, whatever. They don't necessarily need to manage big teams, but if that's where you want to go, then you should be. While of course, while you're an individual contributor, of course you should be delegating all those skills to be become better at that.   00;05;48;20 - 00;06;13;15 What about taking some time to do a management course? The world would be so much of a better place if managers were trained in, you know, I mean, like parents, you can't generally get trained in in being a parent. You can't generally get trained in advanced other than maybe babysitting and or having a pet. But management, you're inundated with management.   00;06;13;15 - 00;06;37;14 You have a manager, you see people managing. There's lots of opportunity to learn those skills, kind of like having a nephew or a niece, I guess. Yeah, lots of opportunity to gain those skills up front. And the thing is that the is speaking specifically about management, the resources are amazing because people have done it like a billion times.   00;06;38;04 - 00;07;04;09 There's really no excuse for you to make the mistakes that have already been made by the previous billion. So yeah, so I think that's again, I mean stepping back and, and, and seeing that path where you want to go, you got to know, you know, it's a great speech from basketball coach Jimmy Valvano where he says, you know, to get where you want to go, you know you have to know where you've been and where you are now.   00;07;04;09 - 00;07;21;03 And and and then, of course, you need that vision of where you want to be. And if you can keep that sort of in the back of your mind and step back and say, am I on the right path to where I want to be is where I am getting me where I want to be, and I'm full.   00;07;21;03 - 00;07;32;11 Usually it is, sometimes it's not. But there's, you know, you can get yourself accelerate down that path. I taking some time out of testing regular grind.   00;07;32;28 - 00;07;53;02 Yeah and I thank you for your candor on that as well I say refreshing to hear you you know be so open about these discussions as well because, you know, being a leader is is something that people aspire to be. And your openness on on you know, stepping back and when to step back, I think is a lesson for everybody.   00;07;53;03 - 00;08;23;29 As I already said. And our final series of questions before we go to the open, CUNY and lots of questions are coming through from our audience. I'd like to ask your insights and advice for the next generation of talent. Those students that are, you know, tuning in today with some questions relating to them and their faculty members on which skills they should be thinking about delivering to their students as well.   00;08;23;29 - 00;08;32;10 If you were a recent graduate, which skills would you be highlighting to your future employers and and why?   00;08;32;29 - 00;09;01;05 Well, the number one would be openness and willingness and ability to learn because things are changing so fast right now. They always have been. But with AI, it's faster than ever and no one can predict what's going to be. That is, our large language is going to be the center of of all AI for the foreseeable future or is something else going to come along?   00;09;01;05 - 00;09;29;09 I don't think anyone can predict. No one could have predicted really that large language models would move so quickly into the general purpose realm, even the people that built them. So number one is you have to be shown yourself to be adaptable, flexible ability to learn and and and adjust to changing conditions because it's only going to I think this breakneck pace is only going to continue for the foreseeable future.   00;09;29;26 - 00;10;04;13 And so obviously, you know, I think showing that, you know, you have to go, you know, you've got a diverse learning background is really important. And so those are the two, you know, from a technical standpoint, I guess that's that's where I, I focus from a people standpoint. I think more than ever, people see the value of teams and teams that are work really effectively together in our culture.   00;10;04;13 - 00;10;33;07 And that suite that's so critical and so continuing to build those skills and you know how you work in teams and then that you, you know, in some cases that you have the potential to become a leader is important in some roles. I think that that's a juggernaut for companies. If you have employees coming in with the skills, Yes.   00;10;33;10 -

Hearing from changemakers and innovative leaders can inspire students to become the leaders of tomorrow. In this episode, Evan Goldberg, NetSuite founder and Oracle Executive Vice President, speaks with Oracle Academy Vice President, William McCabe, about what it’s like to be a leader today, and the skills students need to succeed. As NetSuite celebrates its 25th anniversary as the first cloud company, Evan will also talk about the challenges of being the disrupter and what he thinks is next for the technology industry. -------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;35;03  Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.     00;00;35;17 - 00;01;00;04  I'm your host, Tyra Crockett Peirce and this special two part episode of the Oracle Academy Tech Chat podcast. Oracle Academy Vice President Willie McCabe speaks with Oracle Executive Vice President and NetSuite founder Evan Goldberg on what it's like to be a creator and leader and the skills students need to succeed as they become the technology innovators of the future.     00;01;00;12 - 00;01;33;01  Hello, everybody. Welcome to our Oracle Academy Fireside chat with Oracle EVP. NetSuite Founder, Evan Goldberg. I'm Oracle Academy Vice President Willie McCabe, and I'll be your host for today. Evan and I will focus our discussion on net suite key qualities of leadership and skills. Students need to succeed in today's workforce. As Net Suite celebrates its 25 year anniversary as a first cloud company.     00;01;33;13 - 00;02;14;13  Evan and I will also talk about the challenge of being a disruptor and what he thinks is next for the technology industry. A little bit about our guest, Evan Goldberg, Executive Vice President, Oracle NetSuite, Global Business Unit. Evan leads the Oracle next week, Global Business Unit. He and his team are responsible for the product strategy, development and delivery of next week's Unified Business Management Suite, encompassing ERP, financials, CRM, e-commerce and many more.     00;02;15;03 - 00;02;50;15  In 1998, Evan co-founded NetSuite, and as mentioned, it was the first cloud computing company ushering in a new era of cloud computing. Prior to Oracle's acquisition of NetSuite, Evan was CTO and chairman of the next Suite board, and before founding that suite, he spent eight years at Oracle Corporation as a vice president. Credit He was involved in a variety of projects, all focused on making powerful database technology more accessible to users.     00;02;51;26 - 00;03;04;11  Evan holds a B.A. and Summa Technology and Applied Mathematics from Harvard College. Welcome, Evan. Thank you for joining us today.     00;03;04;24 - 00;03;05;19  Thanks for having me.     00;03;06;04 - 00;03;30;04  We're all very privileged to have you join us and also to share your experiences. Today, we have an audience of faculty, students and colleagues from around the world joining us. And while I'm sure they all know you as a creator of NetSuite and for leading the Oracle Net Suite Global Business Unit today, we'd like to delve a little bit more into your thoughts around skills that students might need.     00;03;31;07 - 00;03;43;09  I'd like to start with some specific questions. First off, and I'm sure this is an easy one for you. Can you tell me a little bit more about your career path?     00;03;43;10 - 00;04;26;03  Yeah, well, I've always been interested in technology programing applications would have been a dream from an early age that someday I'd be able to use my programing skills and product design skills to build something that would make life easier for people. And I sort of fortunately, was very I've been very fortunate to be able to achieve that dream in that, you know, we now have nets, we helping, you know, tens of thousands of organizations and hundreds of thousands of people within those organizations achieve their whatever their dream is.     00;04;26;18 - 00;04;57;24  So the path hasn't been straight and narrow and narrow, but eventually got there through, you know, probably some luck and a lot of hard work. Yeah. You know, I came out of college. That's college on the East Coast, as you as you mentioned, and immediately moved out here to California, seeing that there sort of was a tectonic shift in our you know, just to use another metaphor, the center of gravity for the technology industry was rapidly moving west.     00;04;58;14 - 00;05;25;26  And I got connected with Oracle, actually from my sister, who was working in the financial industry at Fidelity and was investing in Oracle and was really high on their on their prospects, you know, really bullish about their prospects and said, if you're going to go out there, that's a company you should work for. This guy, Larry Ellison, he's going to change the industry.     00;05;25;26 - 00;05;49;22  So again, I was fortunate that she had that insight and that led me out here. I started in the database team at Oracle where I was working on sort of the core database software, and Larry kind of handpicked me to go in there over the objections of the management and were like, he doesn't even know see, which was the programing language that Oracle was built in.     00;05;50;04 - 00;06;11;22  And Larry said, Oh, he'll get a book. It's kind of like when I started that suite and I was getting an accounting book on the first day. But anyway, but actually I and this is a it was an important point in my career, I think, you know, I was always attracted, as I said to building applications that people will use to make their daily life easier.     00;06;11;29 - 00;06;42;09  And of course, at its core, Oracle does that. But I was so deep within the innards that I felt disconnected from users. And again, serendipity to some degree. Marc Benioff We ended up starting Salesforce.com and building got into a great company three months after we started. Next week, the second Cloud Company was starting a group to make Oracle available on the Mac and make it much easier to use and and build next generation kind of applications on top of Oracle.     00;06;42;18 - 00;07;04;11  And I was really attracted to that and I was torn which direction should I go? Because I felt like I was in this great position that was every was very desirable for programmers to be working in the group. It was called the kernel group at the time. Was I going to let that all go to test these new waters?     00;07;04;11 - 00;07;23;16  Who knows whether it would work out? I had no idea who this Marc Benioff character was, and Larry passed me in the hall one day and he said, I hear you're thinking about going to work in the Mac group. And I you know, he said, if I were if I were getting out of call, you know, just out of college, that's where I would go work right now.     00;07;24;04 - 00;07;44;06  So, of course, you know, when he was anointed with Hall and did that kind of comment. And so, you know, that steered me in a direction I think was a really good one. And and you can kind of follow the line from there, because I got very interested in making applications that people could use every day build on these powerful databases.     00;07;45;00 - 00;08;07;00  I did another start up soon after that that was sort of related to that, making websites easier to use. And so that that's kind of the you know, I can't say that I had the vision that eventually I'd be building next week, but, you know, I did at that moment when I made that choice, I was kind of steering my ship towards what I think was really my northstar all along.     00;08;07;01 - 00;08;13;26  So those moments are important moments when you got to think long term, you know, where where do you want to do.     00;08;14;20 - 00;08;24;08  The amazing and that decision to move from coast to coast was that that's a difficult decision at the time.     00;08;24;08 - 00;08;58;17  AH yeah. I mean, I didn't know anybody in California. Fortunately, the year before I came out to Oracle. One student from Harvard had gone to Oracle. Oracle had typically hired from MIT, Caltech, Stanford, Harvard wasn't. I mean, you know, people now think of Harvard, you know, Mark Zuckerberg, obviously, you know, great computer science department, etc.. But back then, it was very much a fledgling department and people didn't really people were like this Harvard even do computer science.     00;09;00;09 - 00;09;28;18  But fortunately, one one student came the year before and it worked out so that the next year Larry decided to basically hire half the graduating computer science class and a few other stragglers like me from applied math. So I had lots of my classmates coming out to California, and that helped. And it was a great culture at Oracle in those early years were only 900 people there, lots of them young recent college grads like myself.     00;09;28;18 - 00;09;52;23  So that sort of became the the family, because as I said, I didn't really know anybody anywhere else. So I you know, and that's sweet. I think we've some in some cases created that sort of environment. People moved to Austin, for example, which is where a place where we have tons of people working on that suite and they, you know, just starting their careers there along with lots of other people.     00;09;52;23 - 00;10;02;13  And it reminds me of that culture that Oracle had way back in the day. So that was very helpful, offering to make that make that transition.     00;10;02;29 - 00;10;20;15  Fabulous and a true story of classroom career, which really ties in with with Oracle Academy as well. So thank you for that. Just

What is cloud computing? This is one of the questions Oracle Executive Vice President Applications EMEA answers in this episode of the Oracle Academy Tech Chat Podcast. Cormac also gives valuable insights on data sovereignty as well as defines the differences between public, private, and hybrid cloud. --------------------------------------------------------- Episode Transcript: 00;00;09;03 - 00;00;36;25  Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started. Okay, So welcome to Oracle Academy, Texas, where we discuss how Oracle Academy helps prepare our next generations workforce.     00;00;36;27 - 00;01;13;22  My name is Orelon and I'm your host today. And in this episode, I'm joined by Oracle executive vice president of Applications for Europe, Middle East and Africa, Cormac Waters. And we discuss cloud and why understanding cloud is beneficial to both faculty and students. But first, a little bit about my guest. So coworkers based in Dublin, Ireland. He's a dedicated sports and especially rugby fan from what I know, and his sporting background enables him to value the power of collaboration and teamwork to grow and innovate high performance teams.     00;01;13;24 - 00;01;31;00  So welcome, Cormac, and thank you so much for agreeing to our podcast today. It's lovely to have you here. Hey, thanks, Ira. It's great to be here. We have to be careful with our accents. We don't let them slide back to proper Irish accents and nobody understand a word we're saying. I think you're right there. Yes, There could be two Irish people.     00;01;31;03 - 00;01;59;06  Exactly. So maybe we could just start off with learning a little bit about your background and your role as Oracle. Okay, so you get my title. It's actually it's off of the ground with all those words. Basically. I live in Dublin, Ireland. I work at Oracle, and my job is to lead the team that sounds and implements AR applications, which are business applications across Europe, Middle East and Africa.     00;01;59;08 - 00;02;24;23  My background is I've been working in technology my whole career, so and I grew up in Dublin actually, and I actually went to my left secondary school. I went straight to IBM as a student for a year and did all their training courses and then they got a job in the software company and went to university, Dublin City University, at night to study computer applications and computer applications rather than computer science.     00;02;24;23 - 00;02;48;01  Computer applications was actually a bit of both. It was the scientific which I kind of like and naturally gravitate towards, but I was always worried that there's no point in deciding to do it if I couldn't play it to business or how to. How do people actually use it? And I joined Oracle in the middle of the pandemic back in 2020, and there's about four and a half thousand people in the team.     00;02;48;03 - 00;03;10;13  And we have people working actually to about 75 countries across the region. So it's a it's a wonderful job and I'm very lucky. It's a difficult time to start during the pandemic, but things have changed, thankfully, since then. We were going to talk about cloud computing and its benefits, but what exactly is cloud computing for those who don't know what it means?     00;03;10;16 - 00;03;26;23  It's one of those things, actually, and we often talk to people about like you talk to most people and say, Oh, we're moving to the cloud. And everyone goes, Oh, that's great. There's no real standard definition. It can be a multiple of things, actually. So how I describe it, I mean, you have to go backwards a little bit.     00;03;26;23 - 00;03;48;12  So computing and I guess the original ones were mainframes, big computers, they like fill a room type of computer and they would do very specific tasks. And then in the early eighties and personal computing, our PCs came in and with IBM and then Microsoft and and they took over and it was big. Everyone had a computer on their desk.     00;03;48;15 - 00;04;13;09  I'm not sure people knew what they'd use it for, but they had 100 ask and then it became clean server to talk about. And then, and then it moved into computing cloud. So what is cloud computing? I think the best way of describing it is that it's how do you use the power of a computer that's not physically on your premises, which you can get access through an Internet connection.     00;04;13;11 - 00;04;35;13  So it could be a massive computer that you can use one day a month, one day a year or every day, and all you're doing is connected to the Internet. And then how do you utilize that massive computing power? Because it's a different technology and how you develop or how I would secure it. So all of that is needed in the cloud, actually.     00;04;35;18 - 00;05;04;02  So the cloud is effectively Internet connected to develop and run applications. That's where the computer is, not on your premises. And can you maybe describe a little bit as to how the cloud computing works, the functionality behind us? I think there's there's multiple layers to it and there's effectively three layers to it as we talk about it from a tech perspective.     00;05;04;02 - 00;05;25;00  And people have talked about SAS, and I asked them so, so what would it be? And I asked, is infrastructure as a service? So that is, I want to connect to a computer that's not on my premises and use that storage and computing power. So it like into infrastructure, but I'm getting it as a service pass or platform.     00;05;25;00 - 00;06;04;01  As a service is the middleware. That's typically how to play the balance. How do I integrate stuff? How do I have clouds talk to each other and, and very relevant if you're looking at security and then all of that stuff and then SAS or software as a service, that's the stuff that that my, my particular part of the business worries about since the applications and so but it's also from a consumer point of view it might be I think SAS covers things like Tok or Snapchat, Facebook, these are applications that you're accessing through an Internet where it's actually accessing the software as a service to the cloud.     00;06;04;04 - 00;06;39;29  To me, the exciting part is the applications, right? And that's because I'm biased. And and for us and we do consumer stuff as well, but mainly we're aimed at businesses. So we do things like your your system or your finance system or you procurements system or your online shopping system. So I often talk about it's when you're at home on the way to work in the morning unkown to Oracle quite often so it might be that you're buying the ticket for your train or plane and or you buying your cup of coffee in Starbucks and you're using an oracle point of sale.     00;06;40;00 - 00;07;10;23  We you look at the actual cash register it's typically Oracle and or you're paying your electricity bill or water bill and or you're buying something online from credit, if you're very lucky. And all of those things are actually using applications that are connected back to the cloud into what we do. Oracle applications or you're doing online banking. So we're we're actually kind of used a lot in the world, but we tend to be the invisible part of what people are using.     00;07;10;25 - 00;07;32;25  Yeah, I think that's really interesting. The business to business part, I think they're for the everyday person. They don't realize just how much technology is using Oracle technology. And you know, you mentioned social media platforms, Facebook, etc.. So it's it's just huge the amount of customers that we touch, etc. out there. So and on itself, yeah, it gives huge opportunities to students.     00;07;33;01 - 00;07;56;18  Absolutely. It's it's I mean it's it's everywhere. It's all around us. Right. So I think you encounter an Oracle piece of technology. I think everyone encounters it every day, actually. You just don't realize it. But it's very interesting. And you mentioned there a security thing that brings me on to a term that we are familiar with data sovereignty, and that's something that's becoming more widespread and being used.     00;07;56;18 - 00;08;14;26  So maybe you could talk a little bit about that and explain what that is and why it's so important to to do that. You're going to have to imagine that. So you have an Internet connection and you go into the cloud, right? So where is the cloud? Actually, where are all where are those compute? So you actually have different kinds of you've got private accounts and public clouds.     00;08;14;28 - 00;08;33;21  And so a public cloud will be something that's you don't really know as a customer, As a user, you're not you don't care. You're using the same cloud as everyone else. So you don't mind the fact that the resources are being shared. Now, you want your data protected, but you don't want the resources feature. However, it is also a private cloud.     00;08;33;21 - 00;08;54;26  So it's like if you're a government and you typically want your sense of the citizen data to be held discreetly in a place that's actually using cloud technology. But the actual this cloud is not connected to anything else. So it's private and therefore there's no data leakage or whatever. Not what actually data sovereignty gets into is more and more.     00;08;54;26 - 00;09;17;10  And particularly in the US, actually we have a requirement to keep data within national boundaries. And you probably heard of things like GDPR and slightly less and this is about, yeah, how do I know that my data and you've often hear some high profile cases with some of the big social media platforms that their data has been shared somewhere else.     00;09;17;13 - 00;09;50;18  So how do I make s

In this episode Tyra speaks with Aylin Uysal, Vice President of User Experience Design at Oracle. Aylin and Tyra talk about why intentional design is essential to product development. Aylin also explains the difference between UX and UI as well talks about why empathy and critical thinking skills are important to the design process for an overall user experience.