Outsourcing and Offshoring Philippines

Applichat helps BPO clients in the Philippines reduce their recruitment costs by 50% whilst delivering more qualified applicants. Through Facebook sourcing & messaging automation, Applichat streamlines the BPO recruiting process, enables candidates to apply through conversation, & gives Filipino HR professionals more time to make better decisions.

Crewbloom is a remote outsourcing firm that specializes in providing sales services to US-based businesses from various industries. Connecting these businesses to top-caliber talents in the Philippines.

MyOutDesk is an American-owned business, located in Sacramento, California – and all our overseas offices are managed by Americans with experience in international business. MyOutdesk is a company that offers Real Estate Virtual Professional services to Real Estate agents in the USA and Canada. The founders of the company saw the need for quality VA’s, being in the industry themselves, and realizing that a lot of the essential documentation and transaction coordination they needed done could be handled by a virtual professional, thus giving them more time to focus on making sales, talking to clients, etc…

EP41 - EB Call Center & SVC Providing Dedicated Support Agents to Outsourcing Clients by Outsourcing and Offshoring Philippines

An inspiring interview with the brilliant Sean Si of SEO Hacker. Aside from educating us with the ins and out of Search Engine Optimization, Sean is also a sought after public speaker. Sean Si shares: “The other definition of hacking which I prefer is ‘someone who likes to improve, code’ or who likes improve in general so that's the definition that I believe I apply with in terms of SEO Hacker. So I SEO Hacker actually makes sense when when the definition is phrased that way, meaning someone who likes to keep on improving SEO.” His expertise in the field has drawn the attention of business and company owners, internet marketers, event organizers, bloggers, and other people interested in penetrating the booming internet market of the Philippines and abroad. Listen to the entire Offshoring and Outsourcing Philippines podcast episode by visiting www.offshoring.com.ph

Optimind Technology Solutions Founder and CEO Wendy S. Ang joins the program to share their business success story. A company she established when she was only 21 years old, Optimind has made a name for itself in the web development space for over 16 years and they plan to continue serving their satisfied and loyal clients (foreign and local) for many more years to come. Wends: “We make sure that we spend for employees, give them decent salary. We actually give them also a one month vacation leave every two years just to rest their minds. And for clients also, sometimes we even spent more than what they paid us just to make sure that we deliver the results that we promised. So I think that's what makes them stick with us.” More business tips from our guest on our website at https://offshoring.com.ph

Back in 2004, Tim outsourced a call center work to a BPO in the Philippines and he was surprised by how efficient and cost-effective the service was. Tim realised that the Philippines offers an enormous pool of talent, which can perform not just voice work, but a whole range of knowledge work - the accounting, marketing, customer service, a whole range of services. He then decided to set up his own back office operations in the Philippines for a successful national business in Australia, giving birth to EMAPTA. EMAPTA, which came from the initials of his family - Elizabeth, Mark, Amanda, Paul, Tim and Adrian - has helped hundreds of small businesses in Australia and created hundreds of jobs for highly talented and skilled Filipinos since 2005. They have clients in Australia, New Zealand, UK, US, Middle East and SE Asia. EMAPTA specialises in General Business, Accounting and Financial Services, Legal, Marketing, IT Support, Media, Transport and Logistics, and Retail. As the motto of EMAPTA says, “Whatever your business is, and how many people you need to hire, if the skills required can be sourced in the Philippines, then the activities can be offshored with EMAPTA.” Visit https://offshoring.com.ph more details.

Joining us from Antipolo City, Rizal in the Philippines is the CEO and Co-Founder of C9 Digital, Phillip Lew. C9 Digital works with a lot of companies around the world who are interested in how to execute an outsourcing campaign. They focus on three core areas: Management Consulting, Digital Marketing Consulting, and Customer Service. Phillip says, “Different countries are fantastic depending upon what your goals are, what you're trying to do and what the objectives are of your outsourcing campaigns. The Philippines is unique among all outsourcing nations.” He gave thumbs up on Filipinos’ work ethics, professionalism, and excellence in using the English language both in written and verbal communication. “If you are looking to outsource, it's very comfortable to outsource to the Philippines”, he added. The podcast ended with Phillip leaving a few words of wisdom for fellow BPO entrepreneurs. “To me, outsourcing is a trend that is not only growing, but also accelerating. There is an infinite realm of opportunities available in outsourcing and it comes down to your passion, your mission in life, what you are trying to accomplish, and to do something that will give you joy and will allow you to make your mark on this world in whatever fashion that may be.” ------------------------------------------------------------------------------------------ Visit offshoring.com.ph to listen to more podcast episodes about offshoring to the Philippines. ------------------------------------------------------------------------------------------

Expand Offshore's Vice President Mitchell Nakagawa joins us all the way from Honolulu, Hawaii to talk about the company’s success story and how they provide small to medium businesses the ability to scale quickly using outsourced teams in the Philippines. He also explained why Clark Freeport Zone, Philippines is one of the best choices to set up your outsourced team and why Filipinos are a great fit for outsourced businesses. Mitchell said in this interview, “I was first exposed with outsourcing about 15 years ago and during that time I saw teams, in this case it was an IT call center, really outperform the in-house teams.” “Outsourcing in the Philippines can be a tremendous driver of growth in multiple varied industries. I believe that it's important to find someone who you can communicate with - an outsourcing partner to do your diligence.”, he added. Visit offshoring.com.ph to listen to more podcast episodes about offshoring to the Philippines.

The creator of the world’s largest website for finding Filipino virtual assistants, OnlineJobs.ph, guests on the program to share their story - how they started, who are their target audience, what are the services they provide. John Jonas, who is based in the United States, initially created the website to serve his need of hiring a virtual assistant way back 2008 but soon discovered the skilled talent pool in the Philippines and now the website has over 500,000 Filipino resumes and over 100,000 employers from around the world using it.

Lance Harvie joins us in this episode to talk about RemoteStaff and its staffing solutions in the Philippines. RemoteStaff helps businesses that are geographically based in Australia, UK, US and New Zealand to hire top quality staff from the Philippines and provide full range support services, including HR, IT, Compliance, and Payroll. Lance also talks about why Chris Jankulovski (Founder and Chairman of RemoteStaff) chose the Philippines to build his company and grow its services. Listen to more interesting BPO and outsourcing stories at https://offshoring.com.ph/

For this interview, we visited Russell in their Clark Outsourcing office located in Philexcel Business Park. We talked about his company, how he built it from the ground up, the kind of culture he is building with his employees and the strategy he uses to create great relationships with their clients.

We are joined by Nicholas Hastings, one of the founders and the current director of Hammerjack. Nick is on conversation with us all the way from Sydney, Australia to discuss their outsourcing strategies and how they have helped their clients grow with them. The size of your business does not matter, Hammerjack will make sure you are on the right path to enhance your business! For more interesting topics about the outsourcing industry in the Philippines, visit http://offshoring.com.ph/

Derek Ackary, the founder and CEO of Kulturoo Consulting joined the podcast and talked about the importance of Australian Culture and Communications training for Australian BPO's. Have a listen at our podcast to learn about them! For more info, visit our website at www.offshoring.com.ph

This episode features Martin Conboy, the Director of FooBooOnline.com and also one of the most influential people in the outsourcing industry today! In this segment, we talk about the future of work and how we are currently going through the fourth industrial revolution. Give this episode a listen and learn about what you're supposed to know and the changes that are currently happening in today's global workforce! For more info, visit our website at www.offshoring.com.ph

Our new episode features Jasjit Singh Anand, the Vice President & Head of Business Development over at Asiatel Outsourcing! In this podcast, we talk about a number of things like their coverage around the world, their specialty in the outsourcing industry and what you have to know when you start outsourcing. If you want great insight on how to jump start your business, then listen to this episode.

David Sudolsky, the founder and CEO of Boldr Impact, joins the podcast all the way from LA to talk about how Boldr is a purpose-driven outsourcing partner to any growing business. What makes them stand out is they way they communicate with their clients and provide bespoke solutions that help both clients and employees move forward and take the next step for their businesses and career. Listen to our talk and learn how Boldr leaves a lasting impact! We cover a range of topics as to why they’ve had great growth even though they are only a little over a year old. Check out their feature on our website as well! http://offshoring.com.ph/boldr-impact/

The Chief "Digipreneur" of MediaBlast Digital and Negosentro, Homer Nievera, joins the podcast to talk about his story and experience with the business process outsourcing industry here in the Philippines. He shares his great stories on what's made him successful in the industry and how he's helped shaped a lot of people's lives with the opportunity that he's been provided with and has provided to other people as well. We hope you listen to the whole thing and enjoy the podcast!

Victoria Basinang, the Chief Technology Officer of Pointwest joins the podcast to talk about their roots, values, and long-term success as a 100% owned BPM company here. Pointwest is one of the pioneers in the IT-BPM industry here in the Philippines, with experience for over a decade, they have instilled Filipino values in their work and cultivated a culture that gave great care to their employees and clients at the same time. The culture that they cultivated has led their company to its own evolution, which has given them a long list of accomplishments that helps them stand out as a company that you should not only look at but be part of.

We visit the offices of the Executive Team from CKSD Outsourcing Solutions to talk about their outsourcing journey. Jonathan Oaten, along with Ryne Carpenter and Christopher Arguelles share their story on how they have developed the CKSD and how they cope up with the challenges experienced by them and the improvements they are currently working on with their business and offices. CKSD Outsourcing Solutions specialises in providing outsourced business solutions. It is their goal to help leading brands and SME's across the globe to deliver on their promise, which is to help their employees and clients grow and succeed.