Claim OwnershipPDR Workshop Podcast
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Description
The PDR Workshop consists of two distinguished Master Technicians in the Paintless Dent Repair industry who have teamed up to share with you their business practices, marketing techniques, Q & A, and tool recommendations. Dave Oh (PDR Workshop) and Christopher Ray (Dentless Touch) are respected and influential business owners who continually strive to push the Paintless Dent Repair industry forward.
92 Episodes
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Trying to prepare for any industry changes and threats to PDR is what we must do as business owners to be able to pivot or adjust at any given moment. We drive briefly into what could be some of the most significant changes to the automotive industry, especially dealing with Paintless Dent Repair.
Dave and Chris dive into customer service and wonder if it can overpower a less than 100% PDR repair. Tune in to catch their thoughts and what they do to deliver the ultimate customer service experience in their facilities.
We take a deep dive into what platforms have been useful in 2022 for content creation for Dentless Touch. What is the importance of creating a portfolio of content for your business.
Goals For 2020 Pop Up Shops - 10 Car ShowsMake company content more fluid InternalOrganizationMonthly get togethersMeasure Accountability
Satellite Locations Pros - Cons Pros - Look Bigger - Online Presence - SEOCons - Becomes logistic nightmare - Managing multiple business - Quality control - Customer relations
DECADE RECAP 2010 - 2020 Tools We Used To UseTools that have been great for industryMarketing StrategiesNetworking has changed (forums, MTE)Where is Industry now
Chris and Dave go over the sales breakdown for Dentless Touch in the month of November. You will be able to hear how the majority of sales are acquired and where they come from. We break down November into a couple of main categories with sub categories to give us a grand total at the end of the month.
Tune in as we explore some new options for a retail location for Dentless Touch. We go through the beginning stages of what it takes to find, relocate, and purchase a new building.
We go over the new aesthetic warranty from Transparent Vehicle Warranty. Parent owner Glassparency brings us a new take on vehicle reconditioning coverage. We go in depth on how this new package allows business owners and vehicle owners to come together.
We go over some of Zan's favorite tools that he uses to glass out these tough repairs. Zan resides in Slovenia where the work lifestyle of PDR is different. We go over some of the differences that he experiences as a master technician.
The Mobile Tech Expo in Las Vegas brought some new tools to the PDR industry. We also talk with some of the great techs in the industry who are always pushing the limits
As always Mobile Tech RX delivering the latest and greatest in mobile technician software for your company and business
1We go over our opinions on the best social platform for your PDR business
Which is better. Is there a right or wrong?
We go over all of the little details that made the hail storm that hit our area, run as seemless as possible.
We go over some neat little tips and tricks to help you and your PDR business run more efficent.
Part 2
The dealership
setting up the deal
negotiating
writing the estimates
handling insurance
making sure there was proper count
reassuring everything will be handled
starting cars without knowing the final number
finding a shop
coordinating bodies to come and push without knowing the count of cars
multiple accounts needing PDR service for hail damage
First thing we did was find out the area of which the storm hit. Which may consist of physically traveling to the area and surveying possible dealerships or parking lots for damage. You can then receive a rough guesstimate on how many cars will be on the ground ready to work on within the week.
Typically after that the next couple of days will be your accounts service in that area calling. If you don’t have any in that area then you are trying to promote your name in that area. A lot of shops or dealerships will be looking for companies to service their cars.
We show some of the different ways a technician is able to maintain some of their tools in their arsenal.
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