In this episode of ppm | tv, Debbie Palmer shares her tips on how to win the business and understand that there is no second chance for a 1st impression, so it is always important to build a connection from the outset. The success tip to win the business is to focus on connecting, listening, understanding and finding out the needs and wants of the client/landlord. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about how property managers can stand out during a listing presentation. It ultimately comes down to experience, overcoming difficult questions, being able to stand firm and explain your worth of fees. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her view about discounting management fees to win the business. While it is a business to business decision, Debbie believes that discounting fees to build a rent roll is not often a smart business decision and the focus should be more on service delivery, value added services and justifying your worth. There is always an agency that can command and receive the above average fee… you just must believe in your service, value-add and be able to explain how you can increase your client/landlord’s wealth, income and long-term capital growth. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her advice on what to do when a property is vacant and how to support and assist your client/landlord during this difficult time. The top tip is about increasing the communication process when the client/landlord is most vulnerable and providing lots of feedback and updates. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about how to save time with open home tenant viewings, which is an interesting topic as there are some agencies who are against this practice, while others totally agree with it as a time saving and urgency creating process to encourage tenants to apply and submit an application for the property. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more. # Tag Words | #Open Homes #Renting Properties #Advertising Properties #How to Advertise Properties # Social Media #PPM Group # Debbie Palmer #Property Management #Property Manager #Property Management Training #Property Management Conference #Coaching #ConsultingIn this episode of ppm | tv, Debbie Palmer talks about how to save time with open home tenant viewings, which is an interesting topic as there are some agencies who are against this practice, while others totally agree with it as a time saving and urgency creating process to encourage tenants to apply and submit an application for the property. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about live streaming open home inspections and the importance of developing relationships, embracing new technologies and being one step ahead of your competitors. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares what she thinks about advertising properties on social media and how to create meaningful and engaging social media posts. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her views on some sales tricks embraced by the industry to win new business. When confronted with the question during an enquiry or listing presentation from a landlord asking, ‘What will I achieve per week in rent’, it is important to take out the guesswork and have evidence to substantiate your response. Know the scripts and dialogues to communicate to stand out as a true industry professional. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her advice on renting properties in the quickest possible time, to the best possible tenant, paying the highest possible rent. Properties don’t rent for two reasons only. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about how to overcome discriminatory instructions to choose a certain type of tenant for the property and focuses on how to educate and shift the landlord’s mindset to focus more on the process of choosing the best tenant rather than the status of a tenant. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about the changes that are taking place in how the property management industry are marketing rental properties and the importance of keeping up-to-date with new ideas and technologies that are very user friendly and cost effective. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about how to improve productivity and profitability. Discover how to work smarter not harder in understanding the business from a financial and profit perspective and learn about the ‘Clean Sweep Program’. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her top tips for growing the rent roll and reveals that the business is often right under your very nose and it is about reprogram your focus to see the new opportunities every day. Discover how you can reach large investor networks with limited time and how to encourage repeat referrals. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s focus in on establishing a solid foundation and having a clear vision and strategy. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s focus in on establishing a solid foundation and having a clear vision and strategy. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares the 80/20 management rule where we often invest 80 percent of our time managing 20 percent of the properties. The focus on being a successful property management business is about working smarter not harder, implementing and embracing a new management selection criteria, being educated and strategic, managing less properties while generating greater profits and being pro-active rather than re-active. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer shares key points on what to do if an agency does not win the business. She talks about how you can walk away knowing if you were successful in presenting your services and the importance of constant follow up. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer discusses what business tools and marketing material a property management business needs to invest in to stand out and win new business over your competitors. If you are going to take the growth of your business seriously it is important to know your scripts and dialogues to overcome objections, stand out as a professional, know why a client should choose you and how to close the deal. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
In this episode of ppm | tv, Debbie Palmer talks about the importance of having a client service strategy as well as a client service budget, which is ultimately an extension of a marketing and advertising budget. The focus points are to do the little things well and often (that don’t necessarily cost a lot of money) to wow your clients/landlords and tenants, connect often and build relationship, know what you are doing well and what you can improve on by conducting surveys, always be consistent and how to upsell and generate greater profits by implementing an annual client service strategy. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.
https://youtu.be/Zs8adDwj3CY In this episode of ppm | tv, Debbie Palmer discusses what it required to have a meaningful service guarantee as opposed to a list of standard actions and tasks that you are required to perform. Two of the key points shared are to offer real value to the client/landlord if you fail to deliver on your service guarantee and be mindful that you can deliver and follow through on what you are guaranteeing. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members. WE ARE HERE TO ASSIST AND SUPPORT YOU… If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.