In this episode of PX Space, Linda Robinson interviews Dr. Mohsin Jaffer, a renowned family physician specializing in geriatric care. Dr. Jaffer has an impressive background, including founding Stallion Medical Management and holding esteemed positions as a clinical assistant professor at prestigious institutions like the University of Miami, Nova Southeastern University, and Florida International University. His career also includes chairing the North Shore Physician Hospital Organization, s...
In this episode host Linda Robinson, MSN, RN, CPXP, speaks with guest Janie Heath, PhD, RN, Emeritus Dean and Warwick Professor of Nursing at University of Kentucky College of Nursing. Linda and Janie delve into the topic of empowering the nursing voice, advancing the nursing profession and the vital role of nursing organizations. They explore the significant impact nurses have on the community as clinicians, leaders and educators and share insights on how to create positive change in t...
In this episode, host Linda Robinson speaks with guest Dr. David Miller, the President of Retina Associates of Cleveland, Inc. Dr. Miller has a distinguished background, having completed a vitreoretinal surgery and diseases fellowship at Harvard University's Massachusetts Eye and Ear Infirmary. As the Medical Director of Cleveland Eye and Laser Surgery Center, which happens to be the largest retinal surgical facility in the region, Dr. Miller has established himself as a leading authority in ...
In this episode, Linda speaks with guest Mindy Spigel RN, MSN, CPXP, a renowned nurse leader and accomplished author. With an impressive career spanning over four decades in healthcare, Mindy has gained extensive expertise working in diverse inpatient and outpatient settings. Her experience includes teaching in academic and clinical environments, and she has been recognized with the privilege of delivering keynote speeches at various national, state, and local conferences. Beyond her contribu...
In this episode, Linda hosts guest Katherine Kalthoff, CPXP. Kalthoff is a prominent figure in the realm of patient experience leadership, currently serving as the Vice President of Patient Experience at HCA Methodist Healthcare in San Antonio. Alongside her impressive professional accomplishments, she is also the author of the thought-provoking book, "Better Than I Found It: Stories of Patient Experience and Healthcare Leadership," which is readily available on Amazon. For over two decades,&...
In this episode, host Linda Robinson speaks with Lindsey Borgmann MSN, MBA, RN, Manager of Nursing Practice and Clinical Education at Bon Secours Mercy Health. Borgmann, a new mother, walks us through her pregnancy journey, how she navigated the healthcare system, created her birth plan, and set it into motion. Our guest provides us with a truly distinctive perspective—a firsthand account of her experiences as both a nurse and a patient.
In this episode join host Linda Robinson as she engages in an insightful conversation with Dr. Martin R. Huecker. Based at the University of Louisville in Louisville, KY, Dr. Huecker not only excels as an Emergency Physician but is also the co-Editor-in-Chief of the free, open-access Journal of Wellness. At the University of Louisville Medical School, Dr. Huecker is an Associate Professor and Research Director in the Department of Emergency Medicine, bringing a wealth ...
In this episode, Linda speaks with Cindy M. Barter, MD a family practitioner at Hunterdon Health in Lambertville, NJ. The two discuss a variety of topics including addressing barriers to prenatal care, meeting the needs of the Spanish-speaking community, improving care, group care, and maternal health equity. Since 2009, Dr. Barter has been on the faculty of the Hunterdon Family Medicine Residency Program. She directs patient care at Hunterdon Family Medicine at Phillips-Barber and is respons...
In this episode host Linda Robinson speaks with guest Annamari Dietrichson, the Continental Division Vice President of Patient Experience at HCA Healthcare and Owner/Founder of Authentic Health & Wellness, where she serves as an executive health coach. The two speak about how a breakthrough mindset can help healthcare professionals flourish as leaders in this new era. Also how this makes a significant impact on staff and patients.
In this episode, host Linda Robinson speaks with Delanor Manson, MA, BSN, RN, the Chief Executive Officer of the Kentucky Nurses Association. Manson is the first woman of color to serve the KNA in the role. Her prestigious career includes working with the state of Kentucky on key pieces of healthcare legislation. The two discuss the topic of health equity and the disparities that exist in the American healthcare system. Manson shares her expertise and insights on these important issues. She a...
In this episode guest Angela Brunemann PharmD, returns to the podcast for a more in-depth conversation about the pharmacy's role in patient experience. Brunemann is the Director of Business Development for a large pharmacy care services company that serves millions of Americans. Pharmacy plays a crucial role in enhancing the patient experience by ensuring safe and effective medication management. Pharmacy has become an essential component of the healthcare system, with its services helping to...
Childbirth is a transformative and empowering experience for mothers, but it can also be a challenging and overwhelming journey. In this episode of PX Space, host Linda Robinson speaks with Dr. Braidi Huecker M.D. OB-GYN to empower expecting and new mothers with education about the childbirth process. Dr. Huecker shares her insights on a variety of topics, including challenging stereotypes, birth positivity and the importance of postpartum care. She also provides advice for new mothers who ma...
In this episode of PX Space Linda interviews health professionals at the University of Louisville about their innovative interdisciplinary care team model that places pharmacists at the bedside with a patient assignment in an unconventional role, adding another expert to the bedside care team. Listen to hear more from guests Tara Neuner DNP, RN, CCRN Mixed Acuity Professional Development Practitioner, and Amy Braden PharmD, BCPS Manager - Inpatient Pharmacy Operations.
In this episode host Linda Robinson discusses patient engagement technology with Rich Simpson, the Chief Technology Officer at MDM Commercial. The two discuss important design elements of patient engagement technology, including an intuitive user experience and offloading non-clinical tasks to assist hospital care teams. They also discuss how they have used their expertise in optimizing the cutting-edge, cloud-based patient experience platform Journey PX.
Super Bowl LVII is this weekend, and in that spirit, this week Linda speaks with her friend and former colleague Rick Rolfsen, DNP, RN. In this episode Rolfsen discusses his unconventional pathway to a successful nursing career, teaching the next generation of nurses and how the profession has allowed him to follow his passions, including a fun opportunity with the Cincinnati Bengals. Rolfen is a Nursing Professor at Thomas More University. In addition to teaching, Rolfsen ...
In this episode, host Linda Robinson, MSN, CPXP, RN, speaks with Chase Natoli, the Executive Vice President of Technical Sales at MDM Commercial. The healthcare industry has become increasingly open to technology following the COVID-19 pandemic. Natoli speaks about the digital canvas, and how digital display technology has transformed the hospital environment and helped provide a more modern and rich experience for patients, families, and care teams. He also discusses a variety of ways ...
In this episode, we talk about a really impactful topic the devastating cost of hospital-acquired conditions (HACs). We recently published a whitepaper on the topic and we felt we needed to publish a companion podcast, as this a complex issue that is vital for hospitals, caregivers, and patients. We’re also going to discuss the role that patient engagement technology, Journey PX can play in an organization’s overall strategy to combat HACs. Our white paper reported some really staggerin...
In this episode, we speak with guest Tim Jones, Emmy award-winning CEO and Co-Founder of Health Nuts Media. Tim discusses his background and the birth of his company Health Nuts Media. He also gives a brief history of health videos, discusses the power of video and animation to impact patients, the use of animation and video to promote health literacy, and more. Read more about Health Nuts Media on their website.
PX Space is a patient experience podcast devoted to the human side of healthcare that launched in August of this year. In the past five months, we've spoken about some important hot topics in patient care. We have also had meaningful conversations on healthcare topics with a distinguished list of expert guests. To recap the year we decided to compile some highlights from those episodes. We have a great list of topics and guests slated for 2023 so stay tuned weekly for our latest episodes. The...
We are excited to offer an intimate conversation with internationally-renowned motivational speaker Amanda Gore. She is an award-winning keynote speaker, author, and creator of the Joy Project. Read more about Amanda on her website.