Party Center Speaks

Are you a family entertainment center owner, operator, or staffer? Here's your weekly dose of party business tips, advice, and more from Party Center Software.

Customer Spotlight: Behind the Scenes of Route 7 Karting & Entertainment with Christina Dass – Episode 82

In this special Customer Spotlight episode of Party Center Speaks, we chat with Christina Dass, Marketing Manager of Route 7 Karting & Entertainment — a one-of-a-kind family entertainment destination known for its high-speed karting, axe throwing, laser tag, parties, and more! ✨ Christina takes us behind the scenes of what it’s like marketing such a dynamic venue. From planning major promotions like Father’s Day and Back-to-School Bash, to running campaigns for kids, teens, and adults, sh...

09-25
22:03

Customer Spotlight: Double the Fun with Troy Craig from Adrenaline & Power Up - Episode 81

In this special Customer Spotlight episode of Party Center Speaks, we chat with Troy Craig, General Manager of Adrenaline Fishers and Power Up Action Park — two thriving family entertainment centers bringing nonstop fun to their communities! 🎉 With years of leadership experience, Troy shares what it’s like managing two venues, how he and his team deliver unforgettable birthday parties, and the strategies they use to motivate staff and create a culture of high energy and consistency acro...

08-28
29:59

Customer Spotlight: Meet Ryan, the Glow Behind GlowZone 360 - Episode 80

In this special Customer Spotlight episode of Party Center Speaks, we chat with Ryan Vande Vooren, a true pioneer in the family entertainment industry and operator of GlowZone 360, with locations in Mississauga and Brampton, Ontario. 🎉 With over 20 years in the business, Ryan shares how he’s built guest loyalty, stayed ahead with must-try attractions like laser tag, arcade, and mini golf, and maintained a high-performing team culture across both locations. ✨ From IAAPA stories to arcade faves...

07-24
25:08

PlayPalz Behind the Scenes: Tools for Operational Success - Episode 79

Running a Smooth Indoor Playground with PCS – Featuring Emma McNeil from PlayPalz! 🛝🎉 Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth! 🚀🎯 In this episode, we’re taking a behind-the-scenes look at indoor playground operations with Emma McNeil, founder of PlayPalz in Chattanooga, TN. 📍PlayPalz is a thoughtfully designed indoor play café built for kids ages 0–8 and their c...

06-12
21:32

Who Represents You? Choosing The Right Mascot for Your FEC - Episode 78

🎙️ Who Represents You? Choosing The Right Mascot for Your FEC – Featuring Sheryl Bindelglass! 🎉 In this exciting episode, we’re joined by the incredible Sheryl Bindelglass of Sheryl Golf—FEC industry expert and marketing strategist—to dive into the often-overlooked powerhouse of branding: mascots! 🐾 From building brand recognition to creating unforgettable guest experiences, mascots can do more than just entertain. Sheryl shares why every Family Entertainment Center should consider developing...

06-05
21:08

Small Market, Big Vision: Operating a Large FEC in a Small City - Episode 77

What does it take to run a large-scale Family Entertainment Center (FEC) in a smaller market? In this episode, we sit down with the team from Atomic City in Paducah, Kentucky—an FEC powerhouse bringing big-city fun to a town of just over 25,000 people. We discuss the challenges and rewards of launching and operating a major entertainment venue in a smaller city, including: ✅ Community-first strategies ✅ Local staffing and retention tips ✅ Marketing to a regional audience ✅ O...

05-29
15:55

Meet Steve: Pizza Ranch Pro + Arcade Aficionado - Episode 76

Customer Spotlight: Pizza Ranch – Funzone Arcade in Rapid City, SD | Party Center Speaks Podcast In this special Customer Spotlight episode of Party Center Speaks, we sit down with Steve Cronin, long-time operator of multiple Pizza Ranch locations and a true community-builder in the family entertainment world. 🎮 From his journey into the FEC industry to arcade favorites and the secret to great guest experiences, Steve shares insights, laughs, and maybe even his controversial pizza topping opi...

05-22
14:13

The Power of Digital Advertising for FECs - Episode 75

The Power of Digital Advertising for FECs | Party Center Speaks Podcast Are you running Facebook or Google Ads—or just thinking about it—and wondering if you're doing it right? In this episode of Party Center Speaks, host Nydia Milton sits down with Morgan Ball, Digital Marketing & PPC Specialist at Party Center Software, to talk all things digital advertising for Family Entertainment Centers (FECs)! Whether you're looking to drive more party bookings, promote summer camps, or boost overa...

05-15
11:57

Boost Your Bottom Line with Add-ons and Upselling - Episode 73

🎉 Boost Your Bottom Line with Add-ons and Upselling | Party Center Speaks Podcast Looking to increase revenue without adding major operational strain? In this episode of Party Center Speaks, we’re diving into the world of party add-ons and upselling—the secret to maximizing birthday party profits while delighting guests. Host Nydia Milton is joined by Bekah Elliot, General Manager at Kidzone in Powell, Tennessee. Bekah shares her favorite upselling strategies, the most popular party add-ons a...

05-01
09:26

The Journey of Franchising Your FEC to Expand Business - Episode 72

Running a Smooth Indoor Playground with PCS – Featuring Emma McNeil from PlayPalz! Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth! In this episode, we’re diving behind the scenes with Emma McNeil, founder of PlayPalz, a popular indoor play café for kids 0–8 in Chattanooga, TN! 🎉 Join Nydia Milton, our Client Relationship & Marketing Coordinator, as she and Emma chat abou...

04-24
23:50

Introducing Morgan Ball! The New Digital Marketing & PPC Specialist at PCS - Episode 71

Introducing Morgan Ball – PCS’s New Digital Marketing & PPC Specialist! Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth! In this episode, we're thrilled to introduce you to Morgan Ball, our new Digital Marketing & PPC Specialist at Party Center Software! 🎉 Join Nydia Milton, our Client Relationship & Marketing Coordinator, as she chats with Morgan about: Her backg...

04-17
08:12

Master Your 2025 Marketing Strategy: A Winning Plan for FECs - Episode 70

In this episode of Party Center Speaks, we're replaying our webinar, Master Your 2025 Marketing Strategy: A Winning Plan for FECs, for you! We took a deep dive into one of the most important topics for Family Entertainment Centers in 2025: content marketing strategy. 🎤 Host Nydia Milton wass joined by Erik Weasenforth from Funworks Media to talk about how FEC owners and operators can build a winning plan to drive traffic, boost engagement, and grow revenue through smart, creative marketing. ...

04-10
01:08:26

Endless Fun for Everyone: Appeal to All Ages with Your Attractions - Episode 69

How do you design a Family Entertainment Center that truly appeals to everyone—from toddlers to teens to adults? In this episode, we explore how Atomic City in Paducah, KY has built a powerhouse FEC with 10 attractions under one roof, each carefully chosen to reach a broad and diverse audience. We dive into: 🎳 Building a balanced mix of attractions 🧠 Appealing to all age groups, not just kids 🥽 The impact of VR, escape rooms, and tech-based attractions 🍔 Using food & bev...

04-03
16:08

Host Great Events with Frank from Birthday University - Episode 68

🎉 How to Host Great Events with Frank Price from Birthday University 🎈 Want to take your birthday parties and group events to the next level? 🔝 In this episode of Party Center Speaks, host Nydia Milton sits down with Frank Price, the mastermind behind Birthday University, to discuss how FECs can create unforgettable and profitable events! 🔹 Learn what makes a great event stand out 🔹 Discover the latest trends in group events and commercial parties 🔹 Find out how to improve party flow, pr...

03-20
17:20

AI for FECs?! How To Use AI In Your Content Marketing - Episode 67

🤖 AI for FECs?! | How To Use AI In Your Content Marketing 💡 AI is everywhere! But how can it actually help family entertainment centers and event venues grow their businesses? 🤔 In this episode of Party Center Speaks, host Nydia Milton sits down with Erik Weasenforth, Founder of Funworks Media, to explore how AI-powered tools can enhance content marketing strategies. 🔹 Discover how AI can help streamline content creation 🔹 Learn about the best AI tools for marketing your FEC 🔹 Under...

03-06
20:04

From Playtime to Profit: Boost Your Play Center's Success - Episode 66

Are you looking to maximize revenue at your play cafe, kid’s play center, or soft play center? Our webinar, "From Playtime to Profit: Boost Your Play Center’s Success," shares proven strategies to help you grow your business. Featuring special guests from Peachy Playtown, a highly successful play center, this session dives into actionable tips and innovative ideas that can transform your play facility into a thriving business. Whether you’re struggling to increase revenue or just want to take...

02-25
01:28:39

Say YES to PCS! 2025 Updates and Releases - Episode 65

In this episode, I, Nydia Milton, sit down with Jon Radcliff, VP of Product and Customer Experience at Party Center Software. He’s joining me to share some exciting updates and give all of our listeners an exclusive look at what Party Center Software has coming up. Listen as we discuss a few updates and releases that Party Center Software has as we hope you’ll say yes to PCS!

02-06
10:17

Re-Introducing Party Center Speaks featuring Rebecca Twomey - Episode 64

In this episode, we are re-introducing our podcast. Party Center Software's President, Rebecca Twomey, joins us today to give a few tips to FECs and discuss what we have coming this time around!

01-22
35:41

Eco-Friendly Entertainment: Sustainable Practices for FECs in 2024 - Episode 63

This episode is the audio version of our blog, Keys to Cleanliness at Your Family Entertainment Center Check out our blog here: https://www.partycentersoftware.com/blog/eco-friendly-entertainment-sustainable-practices-for-fecs-in-2024

04-18
05:59

Game-Changing Fun: Delta Strike's Vision for Future Entertainment - Episode 62

Today, we will be interviewing Shane Zimmerman, VP of Sales at Delta Strike.

03-14
21:21

Recommend Channels