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Description
Each week on the Peak to Profit business intelligence segment, we offer practical and tactical guidance to help small business owners grow profitable businesses.
Produced by NowMedia Television and Jennifer Drago.
Produced by NowMedia Television and Jennifer Drago.
25 Episodes
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On this episode, we share why customer feedback is so important to the health of your business, how you can gather feedback and ways to use positive feedback to generate more revenue. We also discuss the concept of service recovery and how recovering from a service failure can make for an even more loyal customer.
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