What does it take to create a thriving, low-ego culture in a global organization with 24,000 employees? Paulo Pisano, CHRO of Booking Holdings and CPO of Booking.com, shares how he connects culture to strategy, leverages customer dashboards and engagement metrics to benchmark success, and drives alignment across international teams. Discover why resisting the influence of the HiPPO (highest paid person’s opinion) is essential for effective decision making and gain practical insights to elevate your own organizational culture. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People + Strategy, Velisha Haddox shares her journey from commercial litigator to CHRO of the Cook County Government in Illinois, revealing the critical role of consistency, transparency, and executive support in driving change. Hear how Cook County’s HR team reduced attrition, modernized job architecture, and enhanced employee benefits to attract top talent. Discover actionable strategies for turning around HR departments, fostering executive alignment, and becoming an employer of choice, even in complex public sector environments. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People + Strategy, Stephen Childs, CHRO at Panasonic Automotive discusses the importance of embracing risk in the workplace, especially as the HR role continues to grow. Childs shares how he built influence across the C-suite and how volunteering for tough assignments throughout his career accelerated his development. Discover how Panasonic Automotive scaled from 400 to 8,000 employees, navigated major acquisitions, and cultivated a resilient culture — demonstrating business accretive as a result. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People + Strategy, labor relations expert David Rittof discusses why employees seek union representation and how organizations can respond. Discover the warning signs of union activity, common management mistakes, and the evolving attitudes of Gen Z toward unions. Rittof offers practical advice for CHROs, CEOs, and supervisors on fostering employee involvement and adapting to new workplace realities. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People and Strategy at SHRM25 in San Diego, Thanh Giddarie, director of HR for MIT Health at the Massachusetts Institute of Technology, discusses how organizations can leverage data to communicate the value of HR. Giddarie shares her journey from marketing to HR, the importance of annual HR reports and trending analyses, and how quantitative and qualitative metrics can demonstrate HR’s value to the C-suite. The conversation also dives into Thanh’s doctoral research on the gender gap in university presidencies. The audience will gain practical insights on leadership pathways for female leaders, how to measure HR impact, build support networks through mentorship, and foster a culture of growth for all employees. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People and Strategy, join Lori Monfiletto, CHRO at Los Alamos National Laboratory, as she discusses her journey into HR and the transformative initiatives she has led over the past five years. Monfiletto shares how Los Alamos revamped its benefits, compensation systems, and service delivery model to align with a new mission and double its workforce during the Great Resignation. From implementing innovative incentive plans to navigating change management, Monfiletto offers actionable insights into how HR leaders can drive organizational success while staying mission focused. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People and Strategy recorded at SHRM25 in San Diego, Dennis A. Davis, national director of client training at Ogletree Deakins, explores the complexities of employee terminations. From legal considerations to psychological safety, Davis shares actionable insights on how to conduct employee termination meetings with dignity, including the best time of day for a firing and how to maintain workplace civility. Tune in to learn best practices for handling one of the most challenging aspects of HR leadership. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People and Strategy recorded at SHRM25 in San Diego, Jordan Quigley, North American VP at Robert Half, explores the evolving role of emotional intelligence quotient (EQ) in leadership and workforce development. Drawing from Robert Half’s hiring research and real-world examples, Quigley discusses how HR leaders can nurture rising talent, bridge skills gaps, and embrace technology to unlock creativity and critical thinking. Whether you're an HR leader or a business executive, this episode offers actionable strategies to future-proof your workforce and foster a people-first culture. Discover where SHRM26 will be hosted: https://annual.shrm.org/ Related article: https://www.shrm.org/executive-network/insights/chros-heres-where-hr-is-headed-next Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this episode of People and Strategy, Kathleen Pearson, CHRO at McDermott Will & Emery, shares AI use cases for HR professionals. Pearson shares her unique career journey from marketing to HR leadership, offers her three pillars for building high-performing teams, and shares how her team has implemented AI to enable deeper human connections in the workplace. Plus, she discusses how she’s using AI personally to make better purchases, the dangers of “random acts of AI,” and how HR leaders can proactively adapt to this rapidly evolving landscape. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
How can CHROs ensure a strong return on investment in the face of rising HR costs? In this episode, guests James Atkinson, VP of thought leadership at SHRM, and Chris Courneen, senior VP and global head of HR at MS International, dive into SHRM's 2025 CHRO Benchmarking Data Brief, unpacking trends such as increased HR spending, wage inflation, and investments in workforce technology. Discover strategies for measuring ROI, controlling costs, and communicating value to the broader business. This episode is essential for HR leaders looking to align their budgets with organizational impact. 2025 CHRO Benchmarking data brief mentioned: https://www.shrm.org/topics-tools/research/2025-chro-benchmarking--insights-to-power-people-strategy Data on the U.S. labor shortage: https://www.shrm.org/enterprise-solutions/insights/january-2025-labor-market-review-talent-shortage-persists Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Lauren Fast, chief people officer at iS Clinical, highlights the critical role of feedback, empathy, and trust in today’s workplace. Fast discusses how HR leaders can navigate challenges like layoffs, cost reductions, and employee disengagement while maintaining cultural alignment. She also shares a compelling story about how transparent communication and employee empowerment helped her organization avoid layoffs during a financial crisis. Whether you’re an HR executive or a business leader, this episode offers practical advice on building resilient teams and creating a culture of collaboration and trust. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
In this milestone 100th episode of People and Strategy with special guest Johnny C. Taylor Jr., CEO of SHRM, we dive into the intersection of technology and human capital, exploring how AI is reshaping HR practices and the workplace. Taylor reflects on his leadership philosophy, the critical CEO-CHRO relationship, and shares strategies to address talent shortages through skills-first hiring. Discover actionable takeaways on building resilient organizations, supporting mental wellness, and redefining HR's role in a rapidly changing world. Jump to 17:31 to listen to Taylor's 3 C’s Rule for CHRO Success. 2025 CHRO Benchmarking data brief mentioned: https://www.shrm.org/topics-tools/research/2025-chro-benchmarking--insights-to-power-people-strategy Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Learn how HR leaders can assess skills, complexity capacity, temperament, and role requirements to make better talent decisions and reduce costly mismatches. In this episode, host Mo Fathelbab sits down with Susan Schmitt Winchester, former CHRO and author of Healing at Work. Susan introduces the Suitability Model, a game-changing framework for smarter hiring, succession planning, and talent alignment. Tune in for actionable strategies to elevate your hiring processes and create lasting organizational impact. You can jump to 5:37 in the video to hear Susan’s Suitability Model. View Susan’s TEDx talk on tackling perfectionism at work: https://www.youtube.com/watch?v=OY8WhA045iE Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
How do you respond to trauma and violence in the workplace? In this deeply moving episode of People and Strategy, Liz Cotner, director of human resources at Foster Swift Collins and Smith PC, and Marjorie Morrison, SHRM’s mental health executive in residence explore the profound impact of workplace violence and mental health challenges. Morrison offers the clinical perspective, while Cotner shares her personal journey of coping with her mother’s mental health struggles and suicide, along with her professional experiences managing workplace violence. Learn the best course of action for helping employees experiencing crises. To skip directly to Cotner’s CURIOUS Framework, jump to 23:20 in the video. For additional support, view SHRM’s Mental Health Crisis Response Plan Template. Content warning: Please be advised this episode features potentially traumatic events including workplace violence and suicide. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
What does it take to build a workplace where employees feel valued and engaged? In this episode, we speak with Susan Podlogar, former CHRO at MetLife, and independent board director at Tevogen Bio and LivaNova. Podlogar shares the essential role of HR in navigating workforce transformation, supporting employees, and driving strategic impact. Learn how organizations can future-proof their people strategies and lead with purpose. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Whether you're learning to fly a plane or you're learning to lead a CEO succession, situational awareness and risk management is key. Kevin Cox, president of LKC Advisory is a seasoned HR leader, CEO succession expert, and pilot in training, who joins us to explore the intricacies of leadership transitions and offer practical takeaways to help steer organizations toward success. Leveraging his experience gained across Pepsi, American Express, and General Electric, Cox shares invaluable insights into building a strong feedback culture, the art of succession planning, and how lessons from aviation sharpen his focus on HR. Read more insights from Kevin Cox: https://www.shrm.org/executive-network/insights/people-strategy/less-is-more-eliminating-hr-concepts-fall-2024 For CEO Succession tips, view our recent article: https://www.shrm.org/executive-network/insights/people-strategy/art-leaving-impact-incumbents-departure-ceo-succession Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
HR leaders often face the challenge of supporting others while managing their own emotional and mental health. In this insightful conversation, Leah Marone, corporate mental wellness consultant and clinical instructor at Yale, shares insights on how leaders can recognize burnout, set boundaries, and practice mindfulness. Marone also introduces the concept of validation and explains how it can transform workplace relationships. Whether you're an HR executive or a leader in any field, this episode offers practical tools to help you lead with empathy without overextending yourself. Episode Transcript Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Follow People and Strategy wherever you listen to podcasts; rate/review on Spotify and Apple Podcasts.
Resilience is crucial to overcoming adversity and thriving under pressure. In this episode, Marjorie Morrison, mental health executive in residence at SHRM explores the evolution of mental health in the workplace and shares her tips on how to build resilience. She provides practical insights to enhance both personal and professional growth, enabling you to face challenges with confidence. Episode Transcript Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Follow People and Strategy wherever you listen to podcasts; rate/review on Spotify and Apple Podcasts.
Women tend to be over mentored, but under sponsored. Learn more critical leadership takeaways from Lori Marcus, executive coach, corporate board director, and Co-Founder of the Band of Sisters. From her 24 years at PepsiCo to her dedicated efforts in advancing workplace inclusion, Lori reveals the importance of creating feedback forward cultures that empower people to thrive. Learn about Lori’s thoughtful approach to addressing microaggressions, fostering psychological safety, and amplifying voices in the workplace. Episode Transcript Read Lori’s recent article, Micro-Moments: Unmasking Bias at Work: https://www.shrm.org/executive-network/insights/people-strategy/micro-moments-unmasking-bias-at-work-directors-roundtable Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
As we mark he first 100 days of the presidential administration, we sit down with Emily M. Dickens, chief of staff, head of government affairs, and corporate secretary for SHRM. The discussion highlights the pressing issues HR professionals face today, including the impact of executive orders, immigration policies, workforce education gaps, and the importance of inclusive hiring practices. Emily shares actionable insights and strategies for HR leaders to stay compliant, adaptable, and prepared for the evolving landscape. Episode Transcript For more information, visit https://www.shrm.org/advocacy/first-100-days. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Follow People and Strategy wherever you listen to podcasts; rate/review on Spotify and Apple Podcasts.