Pharmacy Podcast Network

Tune into a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor. Episode Breakdown • Inventory Optimization: Unlocking the Future of Inventory Management – Hear how pharmacy owner Jason Kizer implemented Inventory Optimization and his experience on the benefits of the program compared to Cardinal Health Inventory Optimization (CIM).  • ContinuCare Pathway: Bridging the Gap in Diabetes Supplies – Learn how the ContinuCare Pathway Program can help pharmacies streamline access to Cardinal Health’s direct-to-patient DME provider for diabetes devices and supplies. 

Tune into a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor. Episode Breakdown • Vantus™ HQ Updates and Customer Communications – Discover how Vantus HQ turns customer feedback into meaningful enhancements to the platform and enhances customer experience. • Experience Digital Growth and Engagement with Cardinal Health E.D.G.E. – Independent pharmacies are at a crossroads, where tradition meets transformation. Learn how Cardinal Health and Lumistry break down strategies to help independent pharmacies stay competitive in today’s challenging digital landscape.

Tune in to a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor. Episode Breakdown • From Card to Counter Making Medicare Advantage OTC Benefits Work In Your Pharmacy – Discover how independent pharmacies can unlock the value of Medicare Advantage OTC benefits. Learn how pharmacies can strengthen patient relationships, drive front-end sales and growth within their pharmacy. • Strengthening Support for an Aging Population – Learn how AARP's HomeFit Guide helps individuals create safer, more accessible homes through practical home safety and accessibility strategies that support independence and aging in place.

In this IPC-sponsored episode, Todd Eury explores how manufacturer-direct programs, direct-to-consumer channels, cash-pay models, specialty carve-outs, and new reimbursement structures are reshaping medication access and independent pharmacy.   Joining the conversation are Shelley Bailey of Independent Pharmacy Cooperative and Sammy Salem, Principal Owner and COO of Vios Health and an Executive Board Member of AAPARx.   Manufacturer-direct care is often associated with websites, telehealth, and mail-order fulfillment—but it does not have to exclude community pharmacy. IPC is developing infrastructure that allows patients to receive manufacturer-supported pricing while participating independent pharmacies remain the dispensing location.   The discussion examines IPC’s manufacturer-sponsored GLP-1 opportunities and a broader network covering more than 140 branded medications. Shelley and Sammy explain how these programs can improve patient affordability, create more sustainable pharmacy economics, and help independent pharmacies reconnect with patients lost to online and manufacturer-controlled channels.   Topics include:   Whether the traditional pharmacy benefit is beginning to fragment How manufacturer-direct programs can include independent pharmacy The economics behind manufacturer-supported reimbursement Finding patients facing denied authorizations, high deductibles, lost coverage, or limited brand access Why excellent service must now be paired with digital access and new payment models Employer drug carve-outs and the importance of evaluating total benefit economics Point-of-sale affordability and acquisition-cost protections What manufacturers need to provide for pharmacy participation How successful pharmacies can prepare for the next access model   The central message is clear: the industry may not need to create new dollars—it needs to change where existing dollars land.   In partnership with GoodRx, this manufacturer-direct program combines GoodRx’s trusted consumer platform and broad patient reach with IPC’s nationwide network of independent pharmacies. Together, we create a more direct and accessible path from patient engagement to prescription fulfillment—while keeping community pharmacies at the center of care.   IPC GPO members interested in participating should contact their IPC Regional Director. Other IPC members, affiliates, and interested pharmacies can reach IPC Digital Health at [email protected].   Host: Todd S. Eury, Pharmacy Podcast Network Guests: Shelley Bailey, IPC; Sammy Salem, AAPARx and Vios Health Sponsored by: Independent Pharmacy Cooperative

A specialty prescription can pass through a payer, PBM, hub, specialty pharmacy, provider’s office, and manufacturer support program before the patient receives the first dose. At every handoff, critical time, information, and patient confidence can be lost.   In Episode 1 of this three-part series, Todd Eury and leaders from AcariaHealth and CassianRx examine where fragmentation often begins: the moment a specialty prescription is written and the prescriber loses visibility into what happens next.   The conversation explores AcariaHealth’s use of the CassianRx ONE Journey physician portal to reconnect prescribers and their staff with the specialty pharmacy process. The platform provides NPI-scoped access to prescription status, shipment history, patient information, secure two-way communications, and document exchange.   The episode also examines why provider adoption is an experience challenge—not simply a technology challenge. Even the most advanced portal delivers limited value if it creates another login, adds complexity, or fails to provide immediate and meaningful information. Topics include: The true cost of status calls, faxes, and disconnected workflows Improving transparency from referral through dispensing Designing technology that prescribers and office staff will use Secure communication between practices and specialty pharmacies Scaling the provider experience across a national specialty operation The appropriate role of AI in specialty pharmacy workflows How provider connectivity can accelerate patients’ access to therapy The episode closes with the series’ recurring question: What is the one handoff you would eliminate? Episode 1 establishes the provider layer of the specialty journey before Episode 2 shifts attention to the person still navigating access, affordability, onboarding, and treatment—the patient.   Hosted by: Todd S. Eury, Pharmacy Podcast Network Featuring: AcariaHealth and CassianRx Chris Corsi - CEO CassianRx Paige Davis - Vice President Product and Client Success Peter Bergen - Acaria Health Vice President - Pharmacy Operations Jennifer Iverson - AcariaHealth Vice President, Product, Clinical and Data Strategy Series sponsor: CassianRx and the ONE Journey platform   One patient. One journey. Every stakeholder.