Please Don't Come Again

Please Don't Come Again is a podcast by the service industry, for the service industry. Listen to Sara and Emily talk about their own customer service horror stories while humanizing the people behind the counter.

Surprise! Capitalism!

In this episode, the ladies talk to Mark Osgood of Ephemeral, a Cleveland pop up that uses their dishes to highlight seasonal eating. They chit chat about farming practices, urban agriculture, bee stings, and all the tea is spilled regarding fancy pants Chicago fine dining.

02-01
01:03:59

To Be Well Served, Serve Yourself

Back from holiday hiatus and as usual, there are crusty old dudes to complain about. With the new year comes fresh ideas and Sara and Emily share them all. Who is a morning pooper and who is a night pooper? How do you advocate for yourself in order to live your best life? Find out what new ideas these Judgey Judys are excited about!

01-12
44:59

Pissed Off Push Ups

Another hectic summer finally over with. In this episode Sara and Emily are overly tired and highly caffeinated, talking about the end of summer rushes, vacations, and the entitlement of people who step out of line. They address the work-life balance and how important it is for your mental health, and for the safety of bad customers... Take a walk, have a meditative cup of coffee, read a book, and take care of your soul (and your tired feet).

10-11
01:03:20

What Could Be Better?!

Entering a new era! Sara is joined with her new co-host Emily, and she talks about her past in the service industry. We are back but with new twists, creeps, Karen's, and beyond. Let the rants, complaints, and advice begin! 

10-04
52:53

Da Bomb

The gang reunites for the season 2 premiere with their buddy Peter and  potentially put the long running Heinen's vs Costco debate to rest, as  well as discuss Lord of the Rings, Russian Tea Biscuits, and try Da Bomb  Hot Sauce.

04-04
43:29

Good Jeans

In this final Spring episode from the vault, and season 1 finale - Sara, Bonn and Mark are joined by Dee to talk creeps, celebs, and share tales from the service the industry.

02-23
44:42

Repeat Offender

This Spring episode from the vault - Sara, Bonn and Mark are joined by Bonn's co-worker; Allie, to talk cats, dogs, and swap stories from the service the industry.

12-28
48:51

No Pants

The Crew is back together again after a little summer break, as we catch you up on what we have been up too, and share a couple of customers  service stories.

12-20
42:51

Dog Lover

Sara, Bonn, and Mark chat with Local Vegan Baker; Brooksie, about her vigilante experiences in retail, as well as dogs, and of course, Heinen's VS Coscto.

07-14
44:29

Grape Lady

Sara, Bonn and Mark talk about Bandit; Mark's new puppy, as well as Bonn's 'Meme' Sandwich, interactions with not-so-friendly customers, and watch the Grape Lady Falls Video.

06-30
40:29

Fully Bleeding

Sara, Bonn and Mark discuss being a Hairstylist with Gunny, as well as close calls with kidnapping and the sweetest customers.

06-09
51:01

Nerve Bundle

Sara, Bonn and Mark are joined by massage therapist, Drew, and share stories good and bad while learning a little along the way

05-25
01:04:05

Wet Bandits

Sara, Bonn and Mark are joined by Sully, who shares some stories from working at Papa John's, KFC, and a classy bar.

05-18
50:33

Red Headphones

Sara, Bonn and Mark revisit Heinen's VS Costco, Red Headphone Guy and Customer Service during the Pandemic.

05-11
49:24

Full Throttle

Sara, Bonn and Mark have guest on, James, and discuss the good and bad in the customer service side of the auto industry.

05-04
47:16

Taser Party

Your favorite chaotic hosts are joined by their friend Rose, a former grocery store employee. They discuss adult diapers, bad tippers, and enter the great debate: Heinen's vs. Costco.

04-22
49:26

What's Updog?

Sara, Bonn and Mark discuss Clevelanders on St. Patrick's Day, stimmy spending dreams, and why adults act like children when it comes to wearing a mask.

04-15
45:18

Jimmy Jake

Sara, Bonn and Mark bring special guest Mary on to talk about spending  her youth at Dairy Queen, working in local government, and her  transition into full time service industry. Mary also shares the scoop  on secret special-menu items we all need to try, and the meaning behind  'Jimmy Jake'.

04-08
41:22

Clean Socks

In the pilot episode of Please Don't Come Again, Sara, Bonn and Mark share their backgrounds in the industry and what they hope listeners gain from their stories.

03-31
23:28

Potato Milk, Soy Milk, Kitten Milk

*TW Sexual Harassment *            *Big time movie spoilers for The Menu* Listen while the gals rapidly lose their minds. They talk about opening the new shop, being harassed over the phone (again), soy milk, potato milk and kitten milk. Then Emily gives away the entire plot of The Menu.  Thanks as always for listening!

03-02
37:36

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