On this episode of The Print Report, Deborah Corn and Pat McGrew are joined by Dietrich von Seggern from callas software to discuss the critical role of prepress and PDF standards in the print industry, trends in print automation, and the evolving needs of the industry. Plus - Dietrich's takeaways from drupa 2024. Mentioned in This Episode: Dietrich von Seggern: https://www.linkedin.com/in/dietrichv/ callas software: https://www.callassoftware.com PDF Standards in Prepress Automation: https://www.callassoftware.com/en/solutions/common-tasks/supporting-pdf-standards Trends in Automation: https://www.callassoftware.com/en/solutions/for-our-industry pdfCamp: https://www.callassoftware.com/en/events/2024/10/pdfcamp-24-fall-edition pdfCamp 2023 recap video: https://www.youtube.com/watch?v=jTN76jb2vyg ISO (International Organization for Standardization): https://www.iso.org/ CIP4 (The International Cooperation for the Integration of Processes in Prepress, Press, and Postpress): https://www.cip4.org/ European Color Initiative (ECI): http://www.eci.org/ Ghent PDF Workgroup (GWG): https://www.gwg.org/ PDF Association: https://www.pdfa.org/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew revisit Stefano Formentini, VP of Sales and Marketing for Meccanotecnica, to discuss his experience at drupa 2024, the latest advancements in book manufacturing, the shift from traditional offset printing to digital book production, global market insights on the adoption of digital printing, and how Meccanotecnica's advanced equipment is helping printers cut costs, reduce their footprint and tap into new markets. Mentioned in This Episode: Stefano Formentini: https://www.linkedin.com/in/stefanoformentini/ Meccanotecnica: https://www.meccanotecnicagroup.com/ Book Automation (US & Canada): https://bookautomation.com/ Global Sales Network: https://www.meccanotecnicagroup.com/meccatec/en/sales-network/ Case Studies and Product Videos: https://www.meccanotecnicagroup.com/meccatec/en/video/ Assessment E-Book: https://s.assessmentinabox.com/s/bookautomation drupa: https://www.drupa.com/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Deborah Corn and Productivity Coach Sarah Ohanesian discuss time management tips, the importance of revisiting past productivity lessons, the role of tools like Asana and Todoist in enhancing team efficiency, and strategies for working with neurodivergent team members. Mentioned in This Episode: Sarah Ohanesian on LinkedIn: https://www.linkedin.com/in/sarahohanesian/ SO Productive: https://www.so-productive.com/ Asana: https://asana.grsm.io/sarahohanesian308 Todoist: https://todoist.com/ Command the Chaos Course: https://www.so-productive.com/productivity-course/ Neuroinclusive Training and Information: https://getsuperproductive.com/ Project Management for Agencies: https://getsuperproductive.com/agencies/ Jeff Gibbard: https://jeffgibbard.com/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Robert Rose, Chief Strategy Officer at The Content Advisory, joins Deborah Corn to discuss building trust and transitioning from transactional services to creating value-driven customer experiences, expanding the idea of a customer, and innovative strategies to foster loyalty and engagement throughout their journey with your business. Mentioned in This Episode: Robert Rose: https://robertrose.net/ The Content Advisory: https://contentadvisory.net/ This Old Marketing Podcast: https://thisoldmarketing.com/ thINK: https://www.thinkforum.com/ Joe Pulizzi: https://joepulizzi.com/ The Content Marketing Institute: https://contentmarketinginstitute.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew are joined by Linnea Wolken and Lisa Oakleaf from Ricoh Global Software to discuss AI, machine learning, and workflow optimization in the print industry, how accountability and transparency improve efficiency and increase print customer satisfaction, and how their vendor-neutral software solutions and commitment to long-term partnerships help print businesses remain relevant, competitive and efficient in a rapidly evolving market. Mentioned in This Episode: Ricoh Global Software: https://global.ricohsoftware.com/ Linnea Wolken: https://www.linkedin.com/in/linneawolken/ Lisa Oakleaf: https://www.linkedin.com/in/lisa-oakleaf-6170a526/ Ricoh Global Software Assessment: https://wfa.xmediaservice.com/SelfAssessment Ricoh USA Production Workflow Business Development & Consulting: https://www.ricoh-usa.com/en/services-and-solutions/commercial-industrial-printing-services/production-workflow-business-development--consulting Ricoh EU Business Services: https://www.ricoh-europe.com/contact-us/services-enquiry/ Ricoh TotalFlow BatchBuilder: https://www.ricoh-ap.com/products/commercial-industrial-printers/production-printing-software/totalflow-batchbuilder Ricoh Supervisor: https://www.ricoh-usa.com/en/products/pd/software/commercial-industrial-printing/output-management-and-workflow/ricoh-supervisor ‘The Print Report: LIVE at drupa 2024 with Linnea Wolken and Lisa Oakleaf, Ricoh Global Software’: https://podcastsfromtheprinterverse.com/the-print-report-live-at-drupa-2024-with-linnea-wolken-and-lisa-oakleaf-ricoh-global-software/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Deborah Corn and Productivity Coach Sarah Ohanesian discuss time management tools, practical strategies for maximizing their effectiveness, common productivity pitfalls, how to overcome them, and key motivators to help you stay focused when you feel overwhelmed. Mentioned in This Episode: Todoist: https://todoist.com/ Sarah Ohanesian on LinkedIn: https://www.linkedin.com/in/sarahohanesian/ SO Productive: https://www.so-productive.com/ Asana: https://asana.grsm.io/sarahohanesian308 Command the Chaos Course: https://www.so-productive.com/productivity-course/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
David Borochovitz, Letterpress Operator, Project Consultant, and Social Media Manager at Passion Letterpress, joins Deborah Corn to discuss his journey from art school to mastering letterpress printing, the importance of maintaining high standards in the niche market of luxury print services, fostering genuine collaboration with customers, and how he uses social media to showcase work and attract the right clients. Mentioned in This Episode: David Borochovitz: https://www.linkedin.com/in/david-borochovitz-172029251/ Passion Letterpress on Instagram: https://www.instagram.com/passionletterpress/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew continue their conversation with Francesco Crotti about how printers can effectively work with the Bronte Global Alliance, the benefits of integrating print-on-demand services for books, strategies for building successful partnerships within its network, and how you can become a member. Mentioned in This Episode: Bronte Global Alliance: https://www.bronteglobalalliance.com/ Bronte Global Alliance e-book: https://www.bronteglobalalliance.com/demo-request-freebie/ Bronte Global Alliance on LinkedIn: https://www.linkedin.com/showcase/bronte-global-alliance/ Francesco Crotti: https://www.linkedin.com/in/francesco-crotti/ Ingram Content Group: https://www.ingramcontent.com/ Messaggerie Libri: https://www.messaggerielibri.it/ Rotomail: https://www.rotomail.it/en/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew speak with Ayelet Szabo-Melamed and Phil Gaskin from XMPIE to discuss key takeaways from drupa, the growing trends in automation and multi-channel communication, the importance of integration and collaboration, the future of personalization and what printers can do now to ensure they are successful. Mentioned in This Episode: XMPIE: https://www.xmpie.com/ The Future of Personalisation: https://url.xmpie.com/sfop XMPie Partners: https://www.xmpie.com/about-xmpie/partners/ XMPie Training Campus: https://campus.xmpie.com/ Phil Gaskin: https://www.linkedin.com/in/philgaskin/ Ayelet Szabo-Melamed: https://www.linkedin.com/in/ayelet-szabo-melamed-41b1781/ ‘The Print Report: LIVE at drupa with Enda Kavanagh and Phil Gaskin, XMPIE’: https://podcastsfromtheprinterverse.com/the-print-report-live-at-drupa-with-enda-kavanagh-and-phil-gaskin-xmpie/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Jamie McLennan, Will Crabtree, and Deborah Corn discuss practical strategies for streamlining internal communications, running productive meetings, delegating tasks effectively, and keeping your team synchronized. Deborah shares advice from Jeff Bezos for optimizing meetings with a bonus tip that keeps focus on customer needs. Mentioned in This Episode: Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ Sign Parrot: https://signparrot.com/ 813Shirts: https://813shirts.com Gorilla Consultants: https://gorillagurus.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Jamie McLennan, Will Crabtree, and Deborah Corn discuss their experience of the International Sign Association's (ISA) SignExpo 2024, including standout tools, trends, and technological advancements. Ashley Crabtree joins us to share her perspective as a first-time trade show attendee. Mentioned in This Episode: International Sign Association (ISA): https://signs.org/ Sign Expo: https://signexpo.org/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/ Will Crabtree: https://www.linkedin.com/in/will-crabtree-b130a346 Ashley Crabtree: https://www.linkedin.com/in/ashley-crabtree-09b445285/ Tampa Media: https://tampa.media/ Sign Parrot: https://signparrot.com/ 813Shirts: https://813shirts.com Gorilla Consultants: https://gorillagurus.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
David Drucker, Noel Tocci, and Deborah Corn share personal stories about unexpected challenges they have faced with projects and during the printing process, overcoming them, and proactive strategies to help avoid and better navigate print disasters. Mentioned in This Episode: ‘Making it with Print: Winning Awards and New Business’: https://podcastsfromtheprinterverse.com/making-it-with-print-winning-awards-and-new-business/ David Drucker on LinkedIn: https://www.linkedin.com/in/david-drucker-b1b5946/ highresolution printing and packaging: https://high-res.com Noel Tocci on LinkedIn: https://www.linkedin.com/in/noeltocci/ Tocci Made: https://toccimade.com/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Deborah Corn and Productivity Coach Sarah Ohanesian discuss time crime and how to prevent your attention from being stolen, the most common time crimes that can disrupt your work week, and practical advice for keeping control of your productivity. Mentioned in This Episode: Sarah Ohanesian on LinkedIn: https://www.linkedin.com/in/sarahohanesian/ SO Productive: https://www.so-productive.com/ Asana: https://asana.grsm.io/sarahohanesian308 Command the Chaos Course: https://www.so-productive.com/productivity-course/ Deborah Corn on LinkedIn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
In this episode of UKvUSA, Deborah Corn and Matthew Parker discuss the intricacies of product launches and how to turn them into opportunities, creative strategies for reaching and converting potential customers, collaboration as a sales tool, and common pitfalls to avoid. Whose side on you on? Mentioned in This Episode: Done For You Sales Scripts: https://profitableprintrelationships.com/online-training-resources/done-for-you-sales-scripts/ (Use code UKvUSA for a 10% discount on any version of “Done For You Sales Scripts” until September 1, 2024) Matthew Parker: https://www.linkedin.com/in/profitableprintrelationships/ Profitable Print Relationships: https://profitableprintrelationships.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew welcome Daniel Erni live from Hall 8A to discuss the impressive presence of Hunkeler AG at drupa 2024 and the seamless integration of their technology, the growing role of automation in the industry, Hunkeler Innovationdays 2025 developments and why you should make plans to attend in Lucerne, Switzerland. Mentioned in This Episode: drupa: https://www.drupa.com/ Hunkeler AG: https://www.hunkeler.ch/en/ Hunkeler Innovationdays 2025: https://www.innovationdays.com/en/ Daniel Erni: https://www.linkedin.com/in/daniel-erni/ Müller Martini: https://mullermartini.com/de/startseite/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew are live from Hall 1 at drupa, where they speak to Stefano Formentini, VP of Sales and Marketing for Meccanotecnica, about all things book finishing, from reducing the footprint of book manufacturing to bookbinding methods, how Meccanotecnica’s modular systems can adapt to the needs of any printer, partnerships and collaborations with Meccanotecnica at drupa 2024 and more! Mentioned in This Episode: drupa: https://www.drupa.com/ Stefano Formentini: https://www.linkedin.com/in/stefanoformentini/ Meccanotecnica: https://www.meccanotecnicagroup.com/ Book Automation (US & Canada): https://bookautomation.com/ Sirio: https://www.meccanotecnicagroup.com/aster-europe/en/products/book-finishing/book-finishing-line/sirio-endash-perfect-binder/ Ultimate Tech: https://ultimate-tech.com/ Ricoh: https://www.ricoh.co.uk/ Topic Heroes: https://topicheroes.co.uk/ HP: https://www.hp.com/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, live from drupa 2024, Deborah Corn and Pat McGrew welcome Linnea Wolken and Lisa Oakleaf to discuss the dynamic innovations provided by Ricoh Global Software, their commitment to vendor-neutral solutions, the benefits of automation, the importance of focusing on customer convenience, and the evolving landscape of a modern printing business. Mentioned in This Episode: drupa: https://www.drupa.com/ Ricoh Global Software: https://global.ricohsoftware.com/ Linnea Wolken: https://www.linkedin.com/in/linneawolken/ Lisa Oakleaf: https://www.linkedin.com/in/lisa-oakleaf-6170a526/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Deborah Corn and Pat McGrew are live from Hall 7 at drupa DNA to discuss all things integration platforms with Tom Piere, Founder and CEO of the digital transformation agency, Four Pees. Learn about their Callas and Atomyx.io products, how the company offers integration as a service, how they can help you streamline your order and production flows, the benefits of mass customization, the REACT Magazine project at drupa 2024, and more. Mentioned in This Episode: drupa: https://www.drupa.com/ drupa Next Age (drupa DNA): https://www.drupa.com/en/Program/Forums/drupa_next_age Tom Piere on LinkedIn: https://www.linkedin.com/in/tompeire/ Four Pees: https://www.fourpees.com/ Callas: https://www.callassoftware.com/ Atomyx.io: https://www.atomyx.io/ Atomyx Manage: https://www.atomyx.io/en/atomyx-manage Atomyx Prepare: https://www.atomyx.io/en/atomyx-prepare Atomyx Layout: https://www.atomyx.io/en/atomyx-layout REACT Magazine: https://www.fourpees.com/en/news/four-pees-and-hp-join-forces-at-drupa-2024-to-produce-and-print-react-magazine Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, Live from drupa 2024, Deborah Corn and Pat McGrew welcome Enda Kavanagh and Phil Gaskin to discuss the innovative ways XMPie is revolutionizing print and digital marketing, the ins and outs of programmatic print, the importance saying "yes" to print customers, and the future of personalization. Mentioned in This Episode: drupa: https://www.drupa.com/ drupa Next Age (drupa DNA): https://www.drupa.com/en/Program/Forums/drupa_next_age The Future of Personalisation: https://demo.xmpie.com/FutureOfPersonalisation/ XMPIE: https://www.xmpie.com/ XMPIE Resource Page: https://www.xmpie.com/resource-library/ Enda Kavanagh: https://www.linkedin.com/in/endakavanagh/ Phil Gaskin: https://www.linkedin.com/in/philgaskin/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
On this episode of The Print Report, live from HP Digital Print in Hall 17 at drupa, Deborah Corn and Pat McGrew welcome Francesco Crotti to discuss overcoming challenges printers face in adapting to the "book of one" model, new approaches to book printing, the global expansion of the Bronte Global Alliance, its impact on the industry and how you can become a member. Mentioned in This Episode: Bronte Global Alliance: https://www.bronteglobalalliance.com/ Bronte Global Alliance on LinkedIn: https://www.linkedin.com/showcase/bronte-global-alliance/ Francesco Crotti: https://www.linkedin.com/in/francesco-crotti/ Rotomail: https://www.rotomail.it/en/ KADOKAWA: https://tp.kadokawa.co.jp/ Digital Book World: https://www.digitalbookworld.com/ drupa: https://www.drupa.com/ Pat McGrew: https://www.linkedin.com/in/patmcgrew/ McGrewGroup: https://www.mcgrewgroup.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net
Deborah Corn
good info
Harlean Satin
great tips
Deborah Corn
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Keith Besherse
Timely, insightful, informative. I am looking forward to implementing these ideas for my mail customers.